Operations Rep Job Description
Operations rep
provides project management for new SAP ERP technical implementations, SAP infrastructure upgrades and enhancements.
Operations Rep Duties & Responsibilities
To write an effective operations rep job description, begin by listing detailed duties, responsibilities and expectations. We have included operations rep job description templates that you can modify and use.
Sample responsibilities for this position include:
Performs full updates and research of Condominium projects within the condo database
Verifies screen format to detect errors and proof reads new entries in database for accuracy, completeness, and adherence to department procedures
Adhere strictly to compliance and operational risk controls in accordance with Company and regulatory standards, policy and practices
Achieve department standards, particularly productivity and quality requirements
Manage the completion of work assignments and coordinate work with others
Respond to technical emergencies
Utilizing information provided by the Forecasting team, to ensure that staffing is aligned appropriately to service the volume of incoming calls that the contact center receives
Provide all new hire schedules and makes recommendations for schedule adjustments
Work closely with the Training Team to schedule all upcoming new hire and skill enhanced classes
You will be a part of a larger group including Real-Time and Forecast Analysts that is commonly referred to as Workforce
Operations Rep Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Operations Rep
List any licenses or certifications required by the position: TIA, CDL, MCAD, MAWB, AMFIC/NCFM
Education for Operations Rep
Typically a job would require a certain level of education.
Employers hiring for the operations rep job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in English, Business, Engineering, Math, Computer, Keyboard, Healthcare, Education, Medical, Graduate
Skills for Operations Rep
Desired skills for operations rep include:
Labor Analysis
Earned Value Management
Risk Management and Capacity Planning
EPDM and Data Warehouse
SAP/ERP
Internal processing applications
Financial products
SAP
BI
Database
Desired experience for operations rep includes:
Complete monthly vehicle reports in a timely manner
Intermediate Other Basic knowledge of CPT and ICD-9/10 coding
Advanced Other Strong self-management skills, ability to handle rapid change and an affinity for continuous learning
Advanced Other Detailed knowledge about health plan operations
Preferred Other CMPE (Certification of Medical Practice Executive)
Initiate update meetings/conference calls with internal and external customers with the purpose of keeping them informed of activities and performance as required
Operations Rep Examples
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Operations Rep Job Description
Job Description Example
Our company is growing rapidly and is looking for an operations rep. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for operations rep
- Cancel and return accounts submitted by local municipalities
- Maintain and track Better Business Bureau and Attorney General Complaints, consumer generated correspondence and disputes
- Obtain and submit insurance related claims
- Produce reports for overpayments to be reported
- Prepare and complete adjustment reports
- Process ongoing provider file changes resulting from information received from the provider or information that is generated internally that would require modifications to the electronic record of the provider
- Research and resolve complex issues related to provider file information
- Support provider file related projects
- National and Local Paid Programming Sales – send out and clear avails, negotiate rates, and allocate and book all orders
- Accurate daily processing of cash transaction postings and withdrawals to client accounts via ISIS or inbound phones including payments made by Automated Clearing House (ACH), Wire Transfer, lockbox (checks) and branch deposits Fed Adjustment processing, stop payments, and deposit chargebacks
Qualifications for operations rep
- Presentation development including formatting and messaging
- Knowledgeable in the use of Microsoft SharePoint
- Strong understanding and proficiency in working with spreadsheets, pivot tables and graphs
- Excellent oral communication, interpersonal, and technical writing skills
- Ability to develop implement and maintain paper and computer-based tools for scheduling, tracking and reporting data
- Resourceful, Self-reliant, Self-motivated
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Operations Rep Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of operations rep. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for operations rep
- Keeps classrooms organized and stocked with teaching supplies Monday through Friday
- As requested provides on site building coverage for School of Law events, and/or in the event of emergencies, and/or as directed by the School of Law Disaster Recovery Team outside of the regular work schedule to include before and after hours, weekends, and holidays
- Checks building restrooms two times per week to ensure cleanliness and adequate supplies
- Possesses the ability to stand and/or walk for long periods of time
- Excellent knowledge of our internal tax system
- Survey assigned jurisdictions at least once a month
- Partners with Client Services and Corporate Services business units
- Monitors the team to ensure the Service Level Agreements are being met
- Placing restricted stock trades and prospectus sales
- Process ongoing provider file revisions resulting from information received from the provider or information that is generated internally that would require modifications to the electronic record of the provider
Qualifications for operations rep
- Demonstrates follow-through
- 3 years of relevant, program administration work experience
- Ability to perform functions listed in the Job Description
- Performs highly complex or non-routine administrative tasks exercising significant judgment and discretion in the performance of duties usually in support of a single unit or team within Loan Operations
- Responds to the most complex inquiries and issues from Customers and internal units
- Have a minimum of 1 year of experience in a healthcare office setting, previous experience in patient services or admitting
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Operations Rep Job Description
Job Description Example
Our growing company is hiring for an operations rep. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for operations rep
- Reviews and researches insurance updates for determination of meeting compliance guidelines or requirements pertaining to FEMA and NFIP for Flood Adequacy, Private Investors or Client Specific, or FreddieMac and FannieMae
- Determines if a document can be used to update or comment a loan
- Makes necessary adjustments to insurance lines based on data found on reports, documents, or notes on AS/400 history
- Researches and validates HO6 tracking and makes decisions on when required or not for loans reviewed
- Reviews for data integrity any and all updates made on Condominium policies
- Performs in-line QC on updates made to Condominium loans
- Reviews full Condominium policies to meet specific regulatory guidelines
- Resolves escrow disbursement discrepancies by researching the loan and making outbound calls to the insurance agency/company to obtain required information in order to make timely and accurate updates and insurance payments to loan files
- Improve Service Excellence Performance, utilizing available support tools (e.g Service Excellence Planning Guide)
- Deploy Parts Logistics Transformation Projects (Parts Inventory Collaboration & Parts Excellence) to targeted deal
Qualifications for operations rep
- Have knowledge of medical terminology, excellent verbal and written communication skills, organizational skills and critical thinking skills
- Be proficient with commonly used office software and equipment
- F-35 Program Experience a plus
- Item Management or Kit Management Experience a plus
- Change or configuration management experience a plus
- Bachelor's degree, preferably in Business, Computer Science or equivalent experience
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Operations Rep Job Description
Job Description Example
Our company is searching for experienced candidates for the position of operations rep. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for operations rep
- Actively support the Digital journey and strategy execution
- Provide technical support for clients such as troubleshooting client issues connecting to our systems
- Develop strong relationship with Clients to deliver exceptional service and ensure that expectations are exceeded
- Act as a liaison between new and existing Clients and internal departments including Account Management, Operations, and Development teams
- Provide technical support for our Clients regarding Chargeback related issues
- Provide technical support for our Clients regarding Payment Gateway related issues
- Reviews requests for policy changes, gathers data from various computer systems, and organizes background data to support the change and determines whether requested changes meet company underwriting guidelines
- Follows procedures to process first-level transactions (adds/cancels, conversions, partial conversions, withdrawals, ) and second level-transactions (Business Exchange Applications, substitution of insureds, changes, corrections, increases, splits, paid ups, reductions, quotes)
- Performs all related accounting transactions, including clearing money from suspense accounts and processes 1035 exchanges and related accounting transactions
- Provides service to sales agents and sales offices, and answers technical questions related to policy changes, and explains how specific change/exchange decisions were reached
Qualifications for operations rep
- Ability to quickly respond to pressing issues that arise
- Ability to research circumstances thoroughly and make appropriate recommendations and/or decisions
- Addresses internal and external constituents needs with moderate supervision
- Builds and maintains trusted partner relationships in relatively non-complex environments
- Facilitates processes in a relatively non-complex environment with moderate supervision
- Minimum 2 years sales experience in solutions based, consultative selling environment required
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Operations Rep Job Description
Job Description Example
Our innovative and growing company is looking for an operations rep. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for operations rep
- Should be able to identify the root causes and solutions for installed base issues
- Take complete ownership of reported issues through to completion of data correction
- Proactively review all incoming data to ensure that customer and asset information is correct
- Review existing data, check for problems or duplicates, identify root causes, correct all inaccurate data
- Should be able to research RMA transactions to answer related queries
- Research, diagnose, and correct problems reported through the Renewal Operations alias
- Recommend process or system improvements in order to improve data integrity
- Participate in all installed base-related projects and clean-up initiatives
- Knowledge of end of life quoting process & Renewal quotes
- Process and identify all titles and vehicle registration documents
Qualifications for operations rep
- Selling in pharmaceutical or medical industry preferred
- Needs to possess technical acumen and be proficient in MS Word, Excel and Power Point
- Technical, pharmacy, and/or inventory management experience a plus
- Ability to travel more than 75% of time
- Ability to travel more than 75% of time (day travel)
- Ability to communicate effectively with internal/external points of contact