Patient Coordinator Job Description
Patient Coordinator Duties & Responsibilities
To write an effective patient coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included patient coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
Patient Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Patient Coordinator
List any licenses or certifications required by the position: BLS, CPR, AHA, HUC, CHAM, CHAA, BSN
Education for Patient Coordinator
Typically a job would require a certain level of education.
Employers hiring for the patient coordinator job most commonly would prefer for their future employee to have a relevant degree such as University and Collage Degree in Education, Medical, Patient Care, Medicine, Sciences, Graduate School, Faculty, Religion, General Education, Supervision
Skills for Patient Coordinator
Desired skills for patient coordinator include:
Desired experience for patient coordinator includes:
Patient Coordinator Examples
Patient Coordinator Job Description
- Resolves or appropriately refers questions, requests and problems
- Conveys information as needed
- Provides patient comfort and support as appropriate
- Keeps patients/families informed if running late or changes in schedule
- Also works with and informs front office team if running late in back so we can call patients to come later
- Assists in setting up the MRI room with correct coils, pads and table dressing as directed by the MRI technologist
- Assists with patient transfer on/off the table, positioning the patient for high quality scans and ensuring patient comfort
- Assists in administering preliminary and post exam instructions to the patient and family as needed
- Enters accurate patient, physician, and exam information into the Alliance PLE system PACs to Radiologists
- Assists technologist with paperwork and documentation as needed
- Orders supplies and cleans MRI room as needed
- Receives calls from referring sources
- Assess patient's needs and schedules, changes, and cancels appointments in accordance with company policy
- Provides patient reminders for appointments
- Answers and directs telephone calls and takes messages as necessary
- Limited medical scheduling experience formal education in healthcare business services or similar field is required
Patient Coordinator Job Description
- Respect HIPAA laws
- Responsible for front-end revenue cycle processes, which may include but is not limited to, the check-in/check-out of patients and collection/reconciliation of time-of-service payments,as applicable
- Completes initial registration when scheduling new patients with all required demographic and insurance information
- Respects patients by recognizing their rights
- Saturdays and flexible schedule
- Ome Join Our Incredible Team Making An Incredible Difference!
- Prepare and maintain charts for new and existing patients, verifies all information is correct and up to date
- Issue Patient Information, Health History and all other pertinent forms to consults / patients as they sign in
- Become proficient with VCA's computer hardware and software programs, VPA and Outlook
- Answer the phones, according to VCA policy & procedure
- Applicants are expected to have excellent communication and interpersonal skills and the ability to communicate clearly and professionally
- Knowledgeable in health care informatics-including the resources, devices and methods to acquire, store and retrieve data
- Strong communication and interpersonal skills to facilitate the exchange of information with patients, family members, the radiation oncology treatment team outside entities
- Previous experience in a hospital or healthcare setting - strongly preferred
- Have coding skills, FERPA/HIPAA laws, and basic medical insurance understanding
- Mobility to move about the clinic rapidly to accommodate patient flow and perform necessary duties in a confined office space
Patient Coordinator Job Description
- Verify and update patient??s insurance benefits and assist OM in obtaining authorizations
- Assist the OM with Accounts Receivable to ensure clinic is within company target ?? collection at time of service and insurance follow up
- Become familiar with, and be prepared to, complete and transmit all daily, weekly and monthly financial reports
- Be prepared to close-out the clinic at the end of the day
- Be prepared to open the clinic at the beginning of the day
- Be prepared to stagger your schedule with the OM to provide continuous administrative support during the patient schedule
- Constantly practice and promote good patient relations
- At the discretion of the Office Manager, the Office Assistant will be trained to assist the clinical staff in some clinical duties such as photos and consents, cleaning rooms, holding pressure, preparation of supplies and stocking rooms
- Coordinate with all teams within the Partners Virtual care team PHS site leads on process improvement projects
- Identifies opportunities increased efficiency in the Virtual Visit patient-onboarding process
- Assist clients who are fainting by giving physical support to prevent injury and/or assist in lifting or moving a client
- Must be a certified coder within six months of employment
- Maintain confidentiality of systems and operating information
- Act in compliance with legal rules and regulations applicable to the position
- Understand SOX rules and responsibilities under the Company's compliance policies and procedures, and the penalties for not complying with the policies and procedures and the law
- Bilingual preferred • Medical/dental office or medical scheduling knowledge a plus • Ability to input data accurately into computer system
Patient Coordinator Job Description
- Act as a patient interaction and Telehealth subject matter expert
- Assists MRI or PET Technologist with patient care including screening and other documents related to the patient’s medical record
- Assists patient in entering and exiting facilities
- Maintains acceptable standards of patient care
- Sets patient IVs in preparation for injection of contrast or radiopharmaceutical
- Monitors patients during scans, enters scan data into the computer
- Records patient histories, obtains waived lab test results using glucometer or
- Supports and enforces infection control procedures
- Mileage reimbursement, if applicable
- May be responsible for chaperone duties during patient exams as needed
- Ability to accurately takes messages and conveys information to recipient, detail oriented with good written skills • Ability to follow policies and procedures
- Understanding of Change Healthcare's business, core values, and goals
- Explain system/process to patients
- Enroll patients in relevant videoconferencing software and send welcome messages
- Schedule and complete video test calls with patients
- Communicate with clinician and individual front desk staff on patient status before virtual visits
Patient Coordinator Job Description
- Attend regular operational and technology meetings
- A basic level EMT, Licensed Paramedic (EMTP), Registered Technologist or Registered Nurse required
- As applicable, valid driver’s license
- IV proficiency required
- Basic knowledge of computer applications and programs
- Must have 1+ year of Medical Receptionist experience
- Update and manage patient tracking sheet
- Update and manage staff and patient training documents
- Update and maintain patient registration materials
- Monitor and follow-up with unresponsive patients to help boost participation
- Coordinate with individual front desk staff and serve as point person for video visit related questions
- Track data including weekly registration, volume and usage stats, and patient data