Premier Field Engineer Job Description
Premier field engineer
provides expertise in Windows 2012/2016 Active Directory, Active Directory Federation Services/SSO, DNS, and DHCP with redundancy, VMWare vSphere 6.x, Active Directory Rights Management, O365/Azure/Exchange Online, Certificate Services, Windows clustering, and PowerShell for IT operations and optimization;.
Premier Field Engineer Duties & Responsibilities
To write an effective premier field engineer job description, begin by listing detailed duties, responsibilities and expectations. We have included premier field engineer job description templates that you can modify and use.
Sample responsibilities for this position include:
Assisting with delivery of supportability reviews for your customers
As a Premier Field Engineer you will provide technical support including product technical training onsite, via telephone, and electronic media
Lead in ambiguous situations and resolve problems with customer designs and architecture
Deliver training on SharePoint development
Deliver code review for SharePoint custom solutions
Help with planning, designing and implementing SharePoint deployments
Troubleshoot SharePoint issues (Performance, code issues, general issues)
Provide support for SharePoint farms
Provide guidance on SharePoint development best practices
The customer’s leadership team is broadly distributed, with one key location being Austin TX, but overall the technical staff is spread across the US
Premier Field Engineer Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Premier Field Engineer
List any licenses or certifications required by the position: MCITP, SQL, MCSA, MCSE, PMP, PMI, MCP, CISSP, MCDBA, IIS
Education for Premier Field Engineer
Typically a job would require a certain level of education.
Employers hiring for the premier field engineer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Technical, Computer Science, Information Systems, Engineering, Education, Management, Writing, Business, Math, Project Management
Skills for Premier Field Engineer
Desired skills for premier field engineer include:
Supporting and complementary technologies
Customer environment to resolve issues in a timely manner
Azure Active Directory Connect and PowerShell
Identity Management
Security
Windows Server
Diagnostic tools
DNS
Scripting
Networking
Desired experience for premier field engineer includes:
Must possess the ability to work independently with minimal management supervision and as part of nationwide team of engineers
At least 7 years’ experience supporting Enterprise customers with
Relevant experience with Forefront Identity Manager (FIM) or Integrated Lifecycle Management (ILM) technologies
Level 200-300 knowledge in the areas of Exchange, Lync, SQL, C# development, PKI, Active Directory, Federation Services, and LDAP
Experience with Forefront Threat Management Gateway (TMG) and/or Unified Access Gateway (UAG) a plus
Systems and performance troubleshooting, including AppInsights, Fiddler, Wireshark
Premier Field Engineer Examples
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Premier Field Engineer Job Description
Job Description Example
Our company is searching for experienced candidates for the position of premier field engineer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for premier field engineer
- Develop relationships with technical directors or lead architects for the supported technologies resulting in more participation in planning and improved satisfaction
- Provide technical support including product technical training onsite, via telephone, and electronic media
- Provide product and solution support and training, both onsite and remote
- Diagnose and correct software performance problems
- Drive a balance between business and technical acumen
- Participate in community conversations through blogs, discussion forums
- Manage cases and sub-cases to ensure resolution of all issues
- Develop and implement strategies for providing active support resulting in fewer incidents, increased availability, or accelerated deployments
- Participate in early assist for key products in order to maintain product knowledge and ensure delivery of high quality support
- Act as the primary onsite technical contact, providing customer visibility, advanced technical support and problem resolution for corporate customers, including issues raised to the highest
Qualifications for premier field engineer
- Desired background in Technical Training, Education Bachelor’s Degree in Comp
- Minimum of 3 years of experience in systems development, network operations, software support or I.T
- Minimum of 5 years of experience with eenterprise ICT organizations
- BA or MSc Degree
- Current Windows MCSE preferred
- Intermediate to advanced knowledge in Storage Policy Configuration and troubleshooting including Underlying technologies such as SAN, SAS, and iSCSI
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Premier Field Engineer Job Description
Job Description Example
Our growing company is looking to fill the role of premier field engineer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for premier field engineer
- Educate and guide customers by delivering workshops and training
- Help customers with their journey to the cloud
- Deliver proactive services such as risk assessments and upgrade / migration advice
- Be the technical expert for customer projects and deployments
- Mentor other Premier Field Engineers
- Contribute to business goals and continuous improvement initiatives
- Travel to customer sites throughout the UK and work from home to prepare for customer visits
- Deliver proactive services such as risk assessments, code reviews, and disaster recovery plans
- Travel to customer sites will be required
- Provide tactical support for our customer while assisting our team efforts migrating our customer to a Modern Workplace
Qualifications for premier field engineer
- 5 or more years experience in systems development, network operations, and software support or I.T
- Advanced Development experience in
- Solid understanding of development lifecycle and language - C#, C++, with the ability to drive customer projects
- Must possess the ability to work independently with minimal management supervision and as part of a nationwide team of engineers
- Knowledge of Content Management Server, Project Server 2007, IIS, SQL Server, development with .NET languages, XML and Scripting technologies, and data access technologies
- Technical depth to communicate with development and other internal organizations at a peer level convey technical concepts to non-technical individuals
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Premier Field Engineer Job Description
Job Description Example
Our company is searching for experienced candidates for the position of premier field engineer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for premier field engineer
- Design and build a variety of environments based on customer needs
- Serve as the trusted infrastructure advisor for fellow consultants and our customers
- Modify and adapt customer environments based on demand
- Proactively look for improvements in datacenter operations
- Work with hardware vendors to select new equipment for datacenter upgrades
- Provide guidance around cloud infrastructure
- Conduct environment readiness assessments of on premises customer hardware
- Work with an offshore team to manage on premises datacenter in Charlotte NC
- Delivery (75%) Participate in proactive account management, spot performance issues, analyze problems, develop solutions to meet customer needs, represent them
- Innovation (5%) Create deliverables to address common Premier customer needs & support mobile-first, cloud-first strategy, share intellectual property with others
Qualifications for premier field engineer
- Develop a strong working relationship with MCS and Virtual Team field staff at your accounts that results in increased cooperation and mutual support in achieving each other's goals
- Demonstrated technical competence with Activity Directory, Platform Technologies, Active Directory Federated Services, Hyper-V, and infrastructure services are required
- Management, Security, and Client Technologies are essential
- Solid experience/knowledge of SharePoint 2013, SharePoint 2010, SharePoint 2007, and/or SharePoint Portal Server 2003
- Possesses deep technical experience with high availability scenarios for Exchange, such as Database Availability Groups and Windows Failover Clustering Cluster Continuous Replication
- Deep understanding of SQL Server internals, including table and index structures, partitioning, SQLOS, DMVs
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Premier Field Engineer Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of premier field engineer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for premier field engineer
- Growing the Business (5%) Contribute & participate with meetings to articulate PFE offerings to all customers
- The Premier Field Engineer acts as the primary onsite technical contact, providing corporate customer visibility, advanced technical support and problem resolution including issues escalated to the highest levels of management.
- Act as a resource for on-going SQL / data analytics planning and deployment
- Provide SQL / data analytics workshops and training for customer's existing support staff
- Provide technical guidance and leadership for Premier customers to help ensure their IT environments are kept optimized and healthy
- Optimize customer’s current data solutions and infrastructure to identify, pursue and close strategic business development opportunities while continually driving add-on business within existing projects
- Apply advanced analysis skills and experience in principles of installation, configuration, availability, recoverability, scalability, performance tuning, to define appropriate customer solutions
- Take a leadership role on customer supporting projects
- Share your knowledge and experience with technical community
- Participate in proactive account management, spot performance issues, analyze problems, develop solutions to meet customer needs, represent them
Qualifications for premier field engineer
- Primarily Office Core client apps like Word, PowerPoint, Excel, Outlook, OneNote
- Application Model vs
- At least 3 years of .NET experience
- You should have a technical degree or equivalent work experience
- Active U.S. Government Top Secret (TS), Sensitive Compartmented Information (SCI) security clearance and Counter Intelligence (CI) Polygraph examination
- Current and deep Windows Server and Active Directory experience
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Premier Field Engineer Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of premier field engineer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for premier field engineer
- Consistently apply “lessons learned”, model personal accountability & teamwork
- Participate in proactive account management, spot performance issues, analyze problems, develop solutions to meet customer needs and represent them
- Collaborate with internal groups and teams, partners, industry
- Travel to customer sites may be required
- Onsite proactive and reactive services to our Premier customers around the globe
- Use trace analysis, source code, and other sophisticated tools to analyse problems and develop solutions to meet customer needs
- Drive better up-time and performance for customer’s mission critical solutions
- Critical problem resolution
- Drive high customer satisfaction in all engagements
- To be successful, you will take advantage of our community of consultants, through sharing solutions and utilizing your early access to technology
Qualifications for premier field engineer
- You should have at least 3-5 years of experience with all versions of SQL Server (2014, 2012, 2008 R2 & 2005)
- The ability to lead all aspects of the technical discussion by facilitating the customer understanding of the product / solution through presentations, demonstrations, proof of concepts, deployments and troubleshooting and support
- Experience delivering and/or authoring technical training - College degree, preferably in Computer Science
- Willingness to apply for Full Scope Polygraph (FSP) examination
- The position will require you to travel to customer’s site(s) and you should be able to start within 30 days of offer acceptance
- Configuration Manager (SCCM) 2012 with experience in managing medium to large environments