Product Consultant Job Description
Product Consultant Duties & Responsibilities
To write an effective product consultant job description, begin by listing detailed duties, responsibilities and expectations. We have included product consultant job description templates that you can modify and use.
Sample responsibilities for this position include:
Product Consultant Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Product Consultant
List any licenses or certifications required by the position: ITIL, CCS, CCIE, CISSP, PMP, IBC, CPC, CCA, OHSAS18001, ISO9001
Education for Product Consultant
Typically a job would require a certain level of education.
Employers hiring for the product consultant job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Finance, Education, Marketing, Engineering, Computer Science, Economics, MBA, Technical, Information Technology
Skills for Product Consultant
Desired skills for product consultant include:
Desired experience for product consultant includes:
Product Consultant Examples
Product Consultant Job Description
- Review Errors & Omissions Reports and Void Ab Initio Requests
- Knowledge of region’s rules and rates to complete rules and rates WSRs and determine if an exception is admissible and report findings monthly
- Provide responses to Department of Insurance and customer complaints sent by ASAP
- Knowledge of underwriting guidelines, processes, coverages, policy terminations, to respond to claim and agent inquiries
- Participate in the pre sales stage (eg preparation of marketing materials and collaterals, client calls, demos) proposals and business development activities to ensure functional expertise
- Support client migration to the new Passport for Fund Accounting Reporting (PFAR) product ongoing developments to the tool to support new products / service offering to clients
- Create effective marketing assets and content to promote value/benefits of data protection portfolio via white papers, presentations, case studies, solutions briefs, data sheets, blog posts, sales kits, Drive messaging optimized for multiple social/communication/marketing channels
- First level of escalation from Tier 1 support
- Provide coaching and mentoring to Tier 1 team members
- Conduct internal training to help teach new features or advance technics
- Complete the integration of Product Group's equipment and development of Global Products
- Ensure to understand and implement the roadmap of products its alignment and the needs of Latin-America
- Develop business cases for the definition of the local products offer
- Self-motivated and entrepreneurial in your approach to building a sustainable business
- Must be able to travel 40-50% during certain periods of the project
- Relevant knowledge and interest in software products which enable you to bring credible ideas and technologies to the client
Product Consultant Job Description
- Work as a liaison between customers, sales and product management to identify, prioritize and implement product enhancements and bug fixes
- Work with PCG and SBG Marketing on overall sales and marketing material needs for all channels
- Ensure that customer implementation of products is a positive and effective process for customer adoption
- Identify market opportunities for Servers
- Understand competitive products and gaps in offering
- Answer customer inquiries in a professional, courteous and timely fashion, maintaining a high degree of customer service for all support queries and adhere to all service management principles
- Analyse and communicate client concerns as they relate to product offerings, data and marketing policies by documenting recommendations on the client's behalf for product enhancement
- Deliver product training to end users as directed by Client Support's management staff
- Capture client intelligence from all client interactions into the CRM system (Salesforce) to be data based and made available to other departments in the organization
- Conduct effective phone demonstrations on data content and functionality
- Proven experience laying out sound work plans
- Entrepreneurial risk taking and self direction
- Ability to work autonomously and escalate appropriately
- Overseeing the work to formally terminate a project and transfer the completed product to business as usual
- Provide training and support within the Client Consulting team
- Some travel required to visit clients/prospects, and occasionally at short notice
Product Consultant Job Description
- Demonstrates in depth knowledge of health product line requirements, including internal capabilities and process and external channels, to effectively execute the product management process and metrics
- Responsible for leading cross functional teams, including but not limited to sales, service, legal, actuarial, IT, compliance, audit, and Product Management Generalists
- Supports Launch activities for new products and capabilities and the transition of those capabilities to Product Management
- Oversees and ensures development of project plans and that submission of all appropriate ongoing documentation to meet Product regulatory requirements are met (i.e., annual AHCA certification for EPO and HMO lines of business)
- Development of performance metrics to assess products outcomes against segment, geography or other requirements
- Acts as SME to ensure FB maintains Product Policy for all lines of business
- Manages all appropriate business vendor relationships required for our products (i.e., Health Equity, Prime)
- Provide expert technical consulting on point of sale equipment, communication/technology processing, security infrastructure and effective utilization of payment solutions
- Develop, manage and execute marketing of new and existing portfolio of products, programs and services to a diverse customer base to increase market share while maintaining profit margins
- Differentiate programs and services from the competition
- Sets priorities and determines where to focus time consistent with highest value activities
- Thorough understanding of company policies and procedures thorough product knowledge
- Oversight or management of projects for online products – release schedules, technical upgrades
- Demonstrated ability to apply business strategy development concepts and strategy analysis models at the product/program level
- Experience working with a cross functional teams
- Demonstrated excellent organizational, analytical, planning and project management skills
Product Consultant Job Description
- Create and manage the creation of high quality project deliverables and drive endorsement from both internal and client team members
- Develop deep experience in the payments, customer engagement, and loyalty domains with a company considered to be the industry leader
- Responsible for being a Product Owner of Agile development scrum team(s) who will be building Cloud infrastructure and software
- Create and maintain a prioritized scrum team backlog based on business value, ROI and company vision
- Responsible for Elaboration of User stories
- Work both internally with functional groups (Engineering, Product Management, services, support, internal and external partners) to drive technical release content and deliverables
- Engage with customers on an occasional basis, solicit requirements and prioritize backlog accordingly
- Deliver Solution Presentations at internal and external business reviews and meetings
- Owns and manages the product lifecycle reviews for a defined portfolio of products ensuring that products are reviewed on an annual basis
- Conduct competitor comparison benchmarking analysis across the entire proposition portfolio
- Coordination of all the functional and technical work streams
- Need business resource with in depth QNXT product knowledge to support system configuration
- Requires 0-2 years related experience in QNXT, Healthcare
- Travel to for this role is up to 75% to support project deliverables, Also possible trips to Phoenix AZ and/or Denver CO for project meetings
- The Business Consultant collaborates with all necessary project resources and may assist in orchestrating the resources and activities necessary to perform the work and deliver the end results, objectives or outcomes
- Strong technical affinity for application configuration, data analytics
Product Consultant Job Description
- Leverage internal analytics to unearth / develop data that can further support our marketing messaging
- Lead the development and execution of omni-channel product marketing strategies
- Own all sales and account management tools and collateral needs
- Become expert on several key competitors and consistently share observations, learnings, and implications
- Manages and delivers new product and rider initiatives and other product driven projects from inception through market launch
- Understands business rationale and more complex processes to be able to navigate and advocate on behalf of Product Management
- Interacts and builds strong collaborative relationships with Product Management, Actuarial, Distribution, departmental staff, key business and IT partners and third party administrators
- Effectively negotiates to ensure timely and cost-efficient delivery of new products/riders and administrative / process enhancements
- Prepares and delivers business case documents, planning exhibits, metrics and other relevant materials
- Influences business workflow and supports the development of and documentation of business processes
- Ability to get up to speed quickly as one project closes and another starts
- This role will focus on product management of desktop/AIO and supporting peripheral ecosystem solution
- Understanding product business cases, interactions with regional teams, market and competitive analysis, and collaborating with development team
- Partner with external technology partners to drive innovation and strategy to improve product competitiveness
- A strong communicator with good writing skills and an ability to make very complex concepts and offerings simple and intuitive
- Responsible for Revenue, Margin goals for Input devices category for APJ