Quality Assurance Representative Job Description
Quality Assurance Representative Duties & Responsibilities
To write an effective quality assurance representative job description, begin by listing detailed duties, responsibilities and expectations. We have included quality assurance representative job description templates that you can modify and use.
Sample responsibilities for this position include:
Quality Assurance Representative Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Quality Assurance Representative
List any licenses or certifications required by the position: ISO, ICC, HIPAA, HIT, FAA, CQA
Education for Quality Assurance Representative
Typically a job would require a certain level of education.
Employers hiring for the quality assurance representative job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Associates, Business, Education, Engineering, Technical, Science, Management, Military, Coaching, Communications
Skills for Quality Assurance Representative
Desired skills for quality assurance representative include:
Desired experience for quality assurance representative includes:
Quality Assurance Representative Examples
Quality Assurance Representative Job Description
- Generates retirement proposals for internal wholesalers
- Runs quality control check on all outgoing paperwork for accuracy
- Processes and maintains all NIGO (Not in Good Order) paperwork until paperwork checklist is complete
- Works closely with Implementation team on a daily basis to enhance sales to service model
- Gathers case information using New Business systems to better equip internals for their outbound sales calls
- Develops relationships with internal stakeholders including External Wholesalers, Product Manufacturing, Implementation, Licensing, and Customer Service to make sure that business standards and expectations are met
- Communicate as required to receive and understand work assignments
- Responsible for quality and efficiency of all installations
- Properly identify (tag) customer property and equipment
- Follow standard operating procedures when operating ground support equipment (external power carts, hydraulic mules, hydraulic lift platforms, tow tugs, forklifts, compressed gas cylinders)
- Do you have experience reading blueprints and structural drawings?
- Do you have experience reviewing and maintaining aircraft maintenance records?
- Must be trained and proficient on CH-47 Chinook and/or AH-64 Apache Helicopters
- Must be able to obtain a Security Clearance for work on the RNLAF base, post hire
- Represent the client at the supplier’s site and at subcontractor’s shops when necessary
- Oversee tests and approve test reports produced by the supplier
Quality Assurance Representative Job Description
- Work with Coworkers/Customers/Public for recommendation of program improvements or corrections
- Coordinate NBP and PDC to ensure product/service quality requirements are addressed including
- Has frequent communications with the Training dept
- Provide technical assistance to the SA/A in review of the daily summary of NTCSS Optimized OMA NALCOMIS baseline change reports
- Maintain liaison with contractors via the COR, NATEC, COMNAVAIRSYSCOM, ISSCs, and other field technical services
- Interfacing with the general contractor’s Quality Control team
- Prepare Non-Conformance reports for all deficient work and work with the Contractor to correct the deficiencies
- Coordinating QA services with the Commissioning Agent
- Safety management encompassing reviews of the general contractor’s safety program
- Review of submittals for familiarization (but not for approval)
- Three (3) years of experience performing maintenance on (C-12) King Air 200/300’s and/or (UC-35) Cessna 560 aircraft
- Knowledge of Management of Quality Assurance (QA) technical process
- Knowledge of Management of QA internal audit process
- AA or other 2 year technical degree in related discipline and 3 years of related experience on the E2/C2 aircraft in a shop leadership and CDI capacity and be able to support operations IAW COMNAVAIRFORINST 4790.2
- Expert knowledge of the FairShare Plus program and all its many features/benefits
- Bachelor’s Degree in a Science discipline preferred
Quality Assurance Representative Job Description
- Act as QA referent for a specific zone – make decisions regarding the continuous improvement of the area assigned (project, actions, change control, validation, procedures , ), perform housekeeping activities and be the privileged contact within designated zone
- Monitor, evaluate, and document General Representative calls, emails, and chats for quality without bias in accordance with the Quality Monitoring Policy using the applicable Quality Monitor Form
- Apprise Quality Assurance Coordinator of quality concerns when General Representatives do not meet expectations according to the Quality Monitoring Policy
- Support production floor operations or support group operations
- Oversee the batch release of raw materials
- Investigate out-of-specification or out-of-trend data
- Review and approve master formulas and production related protocols
- Review area procedures, drawings, change proposals, and deviations
- Approve operations procedures and drawings
- Approve Level 1 deviations and changes
- At least five years of experience in an OSP C4I role
- Demonstrated proficiency in computer applications (MS Windows, MS Excel, MS Access, MS Word, MS Internet Explorer, MS Outlook) and computer usage as a work tool
- Must be able to get a CAC Card
- Certifications/Licensing as required by L-3 TACP Manual
- Certifications/Licensing as required by COMNAVAIRFORINST 4790.2 series
- ESD Qualified – As Required
Quality Assurance Representative Job Description
- Attend and contribute to production morning meetings
- Provides daily construction observation of construction contractors work
- Verify that all required preliminary actions have been taken such as submittal, review, and approval of shop drawings
- Performs random quality audits on all functions within the assigned departments and facilities according to established procedures at the direction of the Quality Audit Supervisor
- Audits for Phone, E-mail, Chat, IWF, and future Customer Care responsibilities that may come
- Audit information is entered on the quality audit form within the QA Application system(s) where it generates reporting results to Employees, Supervisors, Managers and Production Accounting
- Determines if Acceptable Quality Level (AQL) pass/fail guidelines are met as required
- Provides written documentation of audit results to the Supervisors, Managers and Production Accounting on a weekly basis
- Conduct in-process and final inspections of all aircraft, engine, aircrew, ordnance or other related systems maintenance tasks which require a QA Representative sign-off per customer/company directives/publications
- Ensure check pilots and aircrew are briefed before post maintenance FCFs so the purpose and objectives of the flight are clearly understood
- Tire and Wheel Certified – As Required
- Ordnance Certified – As Required
- Hydraulic Qualified – As Required
- Experience with laboratory construction projects is preferred
- Experience with clean room construction and testing is preferred
- Experience with Bluebeam and other jobsite technologies is preferred
Quality Assurance Representative Job Description
- Conducts weekly work package reviews, quarterly SOX finding reviews, and ad hoc root cause analyses as required for client facing reports
- Form/tag will contain comment relative to evaluation and be stamped by the Inspector
- Conducts safety inspections, training, and drills
- Read and evaluate customer request, determine what is needed, gather the data, complete the request and send to customer within the time constraints defined
- Work with the various business units and functional groups, engineering and support staff and drive the data gathering and reporting elements of customer requests
- Establish and maintain cycle times for the customer request system.Work closely with customers, suppliers, and other quality team members to quickly and efficiently resolve requests for information by using the using supported document repositories and the current quality system, PLM
- Reviews and analyzes rescission information, makes observations, completes reports, and assesses program progress
- Identify opportunities to streamline or improve training by monitoring all skills and being exposed to large volume of calls
- Provide an opportunity to target specific training needs
- Evaluate the CSRs with more consistent and less variation in the standards applied to determine call quality program
- PC Knowledge - Microsoft Word
- PC Knowledge - Microsoft Excel
- PC Knowledge - Power Point
- Excellent Command of Language
- 1 Year of relevant work experience in Quality Assurance, Sales, Customer Service or Processing in the banking/mortgage industry
- Proficient in the use of Microsoft Office applications including but not limited to Microsoft Excel