Rental Agent Job Description
Rental agent
provides direction on-site to layout and set-up of rental/service racking, Rental area - DIN, machines, shop – benches, tools.
Rental Agent Duties & Responsibilities
To write an effective rental agent job description, begin by listing detailed duties, responsibilities and expectations. We have included rental agent job description templates that you can modify and use.
Sample responsibilities for this position include:
Taking both phone and email enquiries
Sub-Rentals
Confirms and cancels reservations when needed for guests
Answers guests' questions regarding resort amenities, unit descriptions, location and travel directions, and reservation confirmations
Up-sells units, tickets, and other resources at the resorts
Assists other team members where ever needed and completes other tasks as assigned
Handle customer service issues including car exchanges, telephone calls, extending rental contracts, and processing returning and overdue rentals
Performs all the duties of a Rental Sales Agent by maintaining and following standards and procedures
Accurately and neatly complete all forms related to the renting and returning of vehicles
Sells all incremental products in a positive way and maintains a minimum sales performance yield
Rental Agent Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Rental Agent
Typically a job would require a certain level of education.
Employers hiring for the rental agent job most commonly would prefer for their future employee to have a relevant degree such as Associate and High School Degree in Education, Associates, General Education, Business/Administration, Technical, Writing, Computer, Health Care, Management, Library
Skills for Rental Agent
Desired skills for rental agent include:
Computers
Email
Phone etiquette
Word
Products and services offered in order to constantly up sell
Car rental operations
Set Lighting and Grip equipment
Microsoft Office Programs
Motion picture and television production support services
Real estate industry
Desired experience for rental agent includes:
Apart from religious observation, must be able to work evenings, weekends, and holiday shifts
Apart from religious observations, must be able to work 25 hours per week
Apart from religious observation, must be able to work flexible hours including, Days, Swing, Nights, Weekends and Holidays
Must have a valid driver's license in with no more than two moving violations and/or at fault accidents in the past 3 years
Apart from religious observation, must be able to work a flexible schedule including nights and weekends
Must have a minimum of 1 year of sales and face to face customer service experience
Rental Agent Examples
1
Rental Agent Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of rental agent. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for rental agent
- Ensure the security of company assets by qualifying all renters
- Assist customers with directions and information
- Follow instructions regarding opening/closing procedures, working out of particular stations and follow the daily game plan
- Vehicle inventory audit
- Represent the Company to the general public with positive customer relations
- Perform other duties as assigned which do not affect the value of the job and as business demands dictate
- Proudly represent Dollar Thrifty with your professional appearance, language and behavior
- Be proud of our brand and the role you play in our success
- Play an active role in our environment of teamwork and collaboration
- Build brand loyalty
Qualifications for rental agent
- Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years
- Must be able to work the posted schedule Thursday-Sunday 230pm-1am
- Apart from religious observation, must be able to work Sunday, Monday and Tuesday from 4pm-Midnight with a 1 hour break each day
- Assist clients with rental process and documents
- Manage 50+ vehicles in our rental fleet
- Relocation of vehicles around the dealership lot
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Rental Agent Job Description
Job Description Example
Our company is looking to fill the role of rental agent. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for rental agent
- Clean and inspect equipment on the lot including checking fluid levels
- Answer questions and educate customers regarding products and services
- Prepare rental invoices and accept equipment returned from rental
- Engage new renters and cultivate those contacts into clients
- Assist in the showing of exclusive rental listings
- Guide the buyers’ throughout the end to end renting process
- Provide unbiased representation to our clients
- Manage clients directly through the deal flow with the assistance of the Team Lead
- Actively promote and engage with other team agents to grow market share and positive team reputation
- Greet customers and create reservations for car rentals
Qualifications for rental agent
- Assign, file, and manage rental agreements and vehicle documents
- Apart from religious observation, must be able to work part time
- Have a basic understanding of the English language
- Minimum 2 years experience in a customer service or sales role
- Must be willing to accept starting pay of $11.25/hour plus sales incentives
- Must be willing to accept full-time work
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Rental Agent Job Description
Job Description Example
Our company is hiring for a rental agent. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for rental agent
- Create car rental reservations
- Make recommendations/upsell services
- Maintaining Communication with Customers on all Rental matters
- Taking incoming calls, directing to the correct contact as necessary
- Establishing and maintaining client, supplier and colleague relationships
- Raising and Closing bookings in line with company procedure
- Cross Hiring vehicles where we are unable to provide vehicles from our own fleet, whilst looking at the best cost saving option for the company
- Organising replacement vehicles for Breakdowns and MOT / Service swaps whilst also liaising with the customer
- Ensuring all paperwork is up to date, filed and tagged as per the bookings status
- Work towards the successful achievement of team targets
Qualifications for rental agent
- Apart from religious observation, must be able to work part time, 25 hours, that could include weekends
- Must have a minimum of 2 years of commission or incentive based or retail sales experience
- Must be willing to accept a competitive compensation rate based on sales performance commission along with a base hourly rate
- Apart from religious observation, must be able to work a flexible schedule between 5am and midnight - including late flights, nights and weekends
- At least six months of experience in a role where sales and/or customer service were key elements of your duties is preferred
- Apart from religious observation, must be able to work Monday, Wednesday, Thursday from 3pm-Midnight (close) AND Saturday, Sunday from 8am-5pm with a 1 hour break each day
4
Rental Agent Job Description
Job Description Example
Our innovative and growing company is looking for a rental agent. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for rental agent
- Answering questions regarding resort amenities, unit descriptions, location and travel directions, and reservation confirmations
- Familiarity and efficiency with computer systems, knowledge of seasonal rates and awareness of black-out dates
- Confirming/Canceling reservations
- Cross-selling - Sales skill with the ability to determine needs
- Problem resolution - Ability to solve problems without hesitation
- Must be willing to accept Part time employment (up to 25 hours per week)
Qualifications for rental agent
- Must be able to work at the McGhee Tyson Airport
- Apart from religious observation, must be able to work a set schedule weekly
- Must have a valid driver's license for at least 12 months with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)
- Must be able to accept $9.00 hourly wage
- Must have a minimum of 1 year commission or incentive based sales experience
- Apart from religious observation, must be able to work Friday, Saturday & Sunday from 10am-7pm
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Rental Agent Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of rental agent. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for rental agent
- Apart from religious observation, must be able to work part time 25 hours per week that could include weekend days
- A minimum basic level experience and understanding of a PC and Microsoft Office Products required
- Must be willing to work at the Melbourne Airport
- Must be available to work the schedule agreed upon with management
- Must be able to work Fridays 7am to 6pm and Saturdays 8am to 5pm (additional hours tbd, please discuss in interview)
- Previous experience in a customer service, cashiering, or in the rental car industry is a plus
Qualifications for rental agent
- Must have at least 1 year of incentive or commission based sales experience
- Must not have any drug or alcohol related incidents on your driving record within the past 5 years (DUI/DWI)
- Four to six months of selling or related experience is required
- Strong verbal and written communication skills with the ability to interact with guests
- Strong problem solving skills to efficiently and effectively assist guests and resolve concerns
- Strong time management skills with the ability to multitask and utilize multiple computer programs at once