Security Operator Job Description
Security Operator Duties & Responsibilities
To write an effective security operator job description, begin by listing detailed duties, responsibilities and expectations. We have included security operator job description templates that you can modify and use.
Sample responsibilities for this position include:
Security Operator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Security Operator
List any licenses or certifications required by the position: CPR, IC, FEMA, CCNA, DPSST, AED, CCSA, ARFF, II, MCSA
Education for Security Operator
Typically a job would require a certain level of education.
Employers hiring for the security operator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Criminal Justice, Military, Business, Communications, Associates, Political Science, Law Enforcement, Information Technology, International Relations, Health
Skills for Security Operator
Desired skills for security operator include:
Desired experience for security operator includes:
Security Operator Examples
Security Operator Job Description
- Life safety and emergency response
- A minimum of one (1) year of security related experience within the last 3 years in a pharmaceutical, laboratory, healthcare related environment
- Prior work experience with security systems, including access control systems, alarm monitoring, closed circuit television systems , telecommunications systems, and video surveillance
- Run daily operations of Information Security platforms
- Develop/enhance related metrics
- Generate related weekly and ad-hoc reports
- Support secure-by-design and privacy-by-design architecture reviews
- Supporting Proof of Concept (POC) CASB implementations for prospective clients
- Conducting cloud security analysis of prospective clients’ Cloud platforms/environments
- Performing technical health checks for Cloud platforms/environments prior to onboarding
- Handle security issues or emergency situations appropriately, and contact local emergency responders
- Two or more years directly related work experience
- Security experience preferred
- Must be able to multi-task and prioritize information
- Must be able to keyboard accurately
- Must have a basic knowledge of Windows operating systems and graphical-user-interface computer desktop applications
Security Operator Job Description
- Assisting clients with configuration and delivery of CASB reports
- Providing technical support for CASB services and resolve service-related issues through research and troubleshooting and working with vendors
- Troubleshooting system level problems in a multi-vendor, multi-protocol network environment
- Prioritize client issues escalate as necessary
- Executing on Cloud security engagements during different phases of the lifecycle – assess, design, and implementation
- Implementation of industry leading practices around cyber risks and Cloud security for clients of the CASB managed service
- Technical leadership including mentoring of other Advisory personnel
- Provide light internal technical training to Advisory personnel
- Support Managed Services team on client calls as necessary
- Provides escort for employees, contractors, clients and visitors to vehicles for personal safety, severe weather, upon termination
- Must be able to successfully complete in-house training and certification program
- Must be able to multi-task under stressful conditions
- Must be able to sit and remain alert for long periods
- Must be able to work 12 hour shifts, days-nights, weekends, and holidays as needed
- Must be an excellent communicator with outstanding professionalism and a customer support mindset
- Experience with C-Cure, Microkey, and CCTV systems is a plus
Security Operator Job Description
- Triages medical emergencies if certified and trained, , provide comfort, first aid, CPR and assists responding EMS
- May be required to enforce parking regulations and report fire and safety hazards
- Additional responsibilities may vary based on assigned post and shift coverage
- Associate’s degree or some college level course work
- Prior experience as a dispatcher for law enforcement organization, an emergency services agency or a central station alarm company or prior experience in the security field
- Cooperation with other operation teams
- Protects the integrity of confidential information for all matters pertaining to company and FAA security
- Monitors and operates all company electronic surveillance, communication and reporting systems
- Receives emergency notification from various sources/locations and determines the appropriate course of action, according to established guidelines
- Contacts emergency services to report emergencies and dispatches Company security personnel to the site, in the event an emergency is detected or reported
- Simultaneously perform various tasks while in reception of multiple audio and visual sources (channels, talk groups, monitors, ) while maintain a professional voice tone during all communication
- Successfully manage high volume phone calls for the company
- Greets employees, vendors, job applicants, salespeople, and other visitors to the facility
- Handles visitor questions and requests in a friendly and professional manner
- Able to work very flexible and long hours
- Able to multi-task in a fast-paced, challenging environment
Security Operator Job Description
- Monitors radio communications and maintains radio contact with mobile security units and other security personnel
- Notifies Company tower and Phoenix Airport Operations of scheduled escorted Charter flights
- Inputs data from Incident Reports and Corporate Headquarters/Hangar parking approvals and violations
- Generates various security related reports including employee access reports, picture and access change reports
- Receives requests from stations regarding shipments from U.S. Government Classified Couriers and notifies the origination and destination stations of the approved shipment, using the Air Carrier Standard Security Program
- Researches passengers on FAA No-Board list
- Receives, evaluates and responds to all calls received in the Security Operations Center
- Participates in monthly alarm testing of all money points at branches monitored by Corporate Security
- Documents shift activity utilizing the Shift Summary Log Sheet, sends e-mails, enters notes in applicable systems/applications and completes incident reports when required
- Conducts building security checks and inspections by walking through facilities to ensure security and safety
- Demonstrates advanced computer knowledge through effective use of a personal computer including Microsoft Office applications
- Knowledge of the Oil and Gas industry preferred
- Knowledge of Milestone VMS, Genetec VMS, Rapid VMS, Lenel Onguard, Prowach or other access control and video management software preferred
- Must have knowledge of Microsoft Word, Excel, Outlook
- Successfully pass a background investigation (PRA)
- This position is a 24/7 shift work operation
Security Operator Job Description
- To work closely with GBCM (Global Business Continuity Management) team closely and as appropriate
- Global CCTV monitoring
- Global intelligence gathering and analysis
- Incident Management and appropriate escalations
- Access control system monitoring, administration and audit
- Alarm monitoring and assessment, incident escalation and communication to key callout personnel
- Provide emergency response and incident management, corporate notification and escalation for major incidents
- Review surveillance through CCTV equipment to support alarm or incident management
- Monitor security systems for functionality and status
- Work with local engineers to test and troubleshoot alarm and access control devices and infrastructure to insure system integrity
- This position is subject to hearing, vision, and color perception assessment
- Incumbent must possess valid Class D driver's license
- Monitor access / egress movements to ensure the highest level of onsite security, maintain security into and out of the Control Room
- Proactively testing our security systems, logging such records and raising any field work
- Complete any required forms including CCTV checklists, required registers
- Must be able and willing to climb heights of up to 100 feet