Senior Manager, Insurance Job Description
Senior Manager, Insurance Duties & Responsibilities
To write an effective senior manager, insurance job description, begin by listing detailed duties, responsibilities and expectations. We have included senior manager, insurance job description templates that you can modify and use.
Sample responsibilities for this position include:
Senior Manager, Insurance Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Senior Manager, Insurance
List any licenses or certifications required by the position: CPA, US, ID, ACCA, CA, PMP, GB, LSS, WFT, PEGA
Education for Senior Manager, Insurance
Typically a job would require a certain level of education.
Employers hiring for the senior manager, insurance job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Accounting, Finance, MBA, Management, Computer Science, Engineering, Graduate, Economics, Technical
Skills for Senior Manager, Insurance
Desired skills for senior manager, insurance include:
Desired experience for senior manager, insurance includes:
Senior Manager, Insurance Examples
Senior Manager, Insurance Job Description
- Create and manage actionable process design deliverables, including but not limited to process maps, procedure documents, responsibility matrices, performance measurements
- Communicate to status updates, risk/issues and progress of assigned efficiency initiatives to project stakeholders
- Provide process engineering support to other business and IT projects with process change elements
- Manage other back-office related projects as required by senior management
- Provide support in building capability required to support all reengineering and related efficiency enhancement projects
- Measure and track success of reengineering and efficiency enhancement projects through formal post-implementation reviews and continuous monitoring of defined KPIs
- Develop and support channel strategies that allow RBCI to increase market share and expand reach into high net worth markets
- Contribute to the annual marketing plan/ direction to ensure that the strategic initiatives driven by sales are supported with marketing material
- Launch and manage pilots to test and validate new ideas, concepts and technology
- Create focused sales, product, and marketing initiatives to drive growth
- Works with business teams to devise client experience improvement opportunities specific to the business
- Sequences the opportunities for improvement to significantly impact the Client Experience and LTR scores
- Makes recommendations of client experience initiatives/projects based on client insights and client feedback
- Manages the delivery and execution of the client experience initiatives/projects
- Revisits the top client experience priorities on a regular basis to make sure the organization is focused on the right activities to mitigate client irritants
- Secures funding and resourcing for initiatives held within the Client Experience portfolio of activities
Senior Manager, Insurance Job Description
- Originating, developing and maintaining senior level client relationships within the Business organization of P&C companies
- Develops and executes on overall product segment strategy
- Working with the external Appointed Actuary to support the actuarial valuation and capital management functions, including quarterly valuation, DCAT and MCCSR reporting
- Provide effective oversight and challenge of valuation methodologies and assumptions
- Support the development of L&H business strategies within the risk management framework
- Lead implementation of LICAT reporting
- Meeting all regulatory requirements, both internal and external auditors
- Support and challenge Risk Management team with respect to ORSA, including calculation of economic capital
- Proactively monitor and analyze key performance indicators to detect and interpret emerging issues / trends
- Demonstrate strong leadership and people management capabilities and a desire to proactively build and lead a high performing team
- Knowledge and experience promoting and selling reinsurance programs to dealers
- Responsible for building and maintaining an industry leading platform meeting customer needs, drive adoption and deliver value
- Collaboration with North American business partners on go-forward strategy and digital products
- Keep abreast of new and emerging technologies relating to online wealth and insurance platforms
- Support and provide strategic direction for the development of the digital channels product delivery and servicing roadmap
- Understand the evolving customer and business needs and proactively develop to meet those needs within the online and mobile experience
Senior Manager, Insurance Job Description
- Ability to think strategically and creatively but also lead execution of complex initiatives with multiple stakeholders and competing priorities
- Strong interpersonal skills and ability to “tell the story” (in written and oral communication)
- Organizational awareness and ability to build and leverage partnerships with cross-functional and external stakeholders
- Digital and innovation
- Insurance operations efficiency and automation
- Process transformation and cost reduction
- Perform role of counselor and coach
- Provide assistance to the Account Executive as needed on prospective customers
- Prepare, process, review and monitor various documents such as policies, renewals, applications, changes, endorsements, binders, contracts, & audits, to insure accuracy
- Enter data in computer system for policies and endorsements
- Determining where product gaps may exist with respect to customer needs, competitive offerings, market trends, product sales and channels
- Leveraging from existing product base evaluating new products, services, and accompanying distribution/implementation strategies
- Overseeing/preparing business cases, documenting the business concept and assessment leading to required approval
- Assisting in the customization/tailoring of existing products to meet the unique needs of major customers
- Providing product knowledge and technical support to Customer Experience and HR departments for preparation of training courses and materials
- Over 10 years of management/consulting experience in Operations Development, Business Process Management, Change Management and/orManagement Consulting
Senior Manager, Insurance Job Description
- Excellent written and verbal communication skills including business writing and delivering presentations
- Able to abstract and interpret information from both quantitative and qualitative data - using consulting tools and analytical techniques as needed - to draw evidenced conclusions
- An existing client network and the ability to build trust and client networks appropriate for you level of experience
- Team leadership skills in being able to motivate and develop a team
- An enthusiastic, positive professional attitude and like to be part of the wider team
- Working with the executive committee to define the Insurance Firm's strategy and help make it a reality
- Defining, implementing, and monitoring the business development strategy with NBF and PB1859
- Working closely with WM units to integrate insurance in all business development and planning processes
- Being responsible for training and development activities and accountable for your unit's financial results
- Motivating your team to achieve its business objectives
- Provide superior client experience and strengthens relationship with IT and business partners, Suppliers, Support Teams and stakeholders
- Minimum 10 years experience in Insurance (Life Insurance and Annuity)
- The role requires some travel, primairly in Europe
- Thorough knowledge of IFRS / FRS102
- Thorough experience of the insurance sector and the broader financial services industry
- Proven track record in the understanding and interpretation of regulation within the industry and the implementation of solutions to address regulatory requirements
Senior Manager, Insurance Job Description
- Oversee the operation and ensure the service standard of Business Development team
- Promote the Business Call Centre business model and cultivate the business relationship with target Individual Agents
- Develop various KPI for the business performance
- Manage the promotion and communication of Individual Agents channel
- Provide guidance, review, and support to global sales pursuit teams to develop innovative solutions for clients
- Provide Subject Matter Expertise to existing FS/Insurance delivery teams to improve operations
- Establish key Capability collateral, including Intelligent Delivery Solution elements, best practices, thought leadership, and sales collateral
- Manage a Capability Action Network for FS/Insurance operations globally to proliferate best practices throughout our global base
- Develop thought leadership materials and POVs which may include external publications and discussions with Industry analysts
- May manage other team members
- Clear understanding of the issues facing P&C carriers
- Demonstrates sound judgment, intellectual curiosity and analytical skills in areas of high complexity, ambiguity and diversity
- Effective written and oral communication skills with a diverse group of associates, senior business leaders, and a diverse group of individuals outside the organization
- Ability to work across a wide range of constituents and influence outcomes
- Demonstrates expert knowledge of products and business areas, including product construction and pricing, operational policies, service model and sales and marketing approach, the mutual fund business and the wholesale distribution model
- Exhibits knowledge in current and possible internal and external future policies, practices, trends, technology and information affecting the department/market segment and overall organization