Senior Manager, Retail Job Description
Senior Manager, Retail Duties & Responsibilities
To write an effective senior manager, retail job description, begin by listing detailed duties, responsibilities and expectations. We have included senior manager, retail job description templates that you can modify and use.
Sample responsibilities for this position include:
Senior Manager, Retail Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Senior Manager, Retail
List any licenses or certifications required by the position: PMP, LEED, SAP, CEU, SCRUM, PMI, PCI, EMV, OMS, MS
Education for Senior Manager, Retail
Typically a job would require a certain level of education.
Employers hiring for the senior manager, retail job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Management, Business, MBA, Marketing, Engineering, Finance, Retail Management, Education, Communication, Architecture
Skills for Senior Manager, Retail
Desired skills for senior manager, retail include:
Desired experience for senior manager, retail includes:
Senior Manager, Retail Examples
Senior Manager, Retail Job Description
- Ensures Fire Safety & Health & Safety procedures are in place and followed
- Supports the setup of in store events to ensure successful execution
- Develop and maintain regular branch activities to ensure effective client contact is maintained through the team to develop relationships and identify client needs are being met, to probe/listen for new growth opportunities
- This role reports to the AVP Retail Banking and provides support in managing a select group of the Retail Staff
- Work closely with the AVP Retail to implement programs and procedures to ensure the branch’s retail administration is functioning effectively and complies with applicable policies & regulatory requirements in all areas of retail banking and retail operations
- Accountable for building predictive models for personal and small business clients that balance growth and risk
- Leverage mathematical optimization capabilities and industry/business expertise to improve our performance in delinquency, loss prevention, collection, loan growth and margin enhancements
- Support the implementation of all models in the scoring platform through pre & post-implementation testing of all models
- On a regular basis review data sources and structures for changes or enhancements with the view to identify and recommend new data sources that will maximize analytic output
- Keep up to date on best practices in model building techniques
- Demonstrated experience building and maintaining business relationships
- Prior recruiting in a retail or seasonal environment
- Ability to influence colleagues above and below current level
- Ability to successfully build relationships and interact with all levels in the organization, including executives
- Minimum 5 years of planning experience including a minimum of 2 years supervisory experience
- Position requires 6 to 8 years of retail experience to include 4 years in a supervisor/manager role
Senior Manager, Retail Job Description
- Conduct spontaneous store visits to 'inspect what we expect' for store level merchandising execution
- Develop annual account plan which includes development of revenue generation, relationship development and strategic understanding strategies
- Lead cross-functional and at times cross-regional teams to develop, deploy and implement both tactical and strategic plans to support the overall account plan
- Obtain and provide “voice of the customer feedback” and competitive intelligence to management
- Monitor total portfolio
- Provide management support on day to day FM issues across the retail estate in the UK and ROI
- Deal with emergency issues that arise in retail locations to minimise any disruption to the business
- Working with the wider business to develop and implement property maintenance strategies for all our primary retail assets
- Be the primary contact for occupancy and maintenance works in our stores, to ensure the needs of various departments are met in a cost effective and collaborative way
- Prioritise issues in the estate to ensure Health and Safety of colleagues and customers is maintained at all times, escalating issues as necessary
- Minimum 8-10 years of experience in Banking and Financial Services in a consulting or industry practitioner role involving client interaction, identifying client's priority needs for service and support
- Strong understanding of the Consumer banking industry, challenges and opportunities
- Strong understanding of various functions of Consumer Banking
- A Bachelor's degree in Engineering, Architecture, Construction Management or a related field is preferred
- Seven or more years of experience managing construction projects is required
- Architecture, Engineering, Project Management or LEED certification is a plus
Senior Manager, Retail Job Description
- Around 6 years banking experience and an understanding of all aspects of retail lending
- Build a high performance team by recruiting, training and retaining the best talent
- Developing a high-performing and engaged workforce while adapting quickly to rapidly changing contexts while maintaining quality and timelines
- Providing the Head of Credit Risk for Unsecured and Everyday Banking, the Chief Credit Officer for Consumer and Risk Committees with relevant and material credit risk updates on strategies, performance, and emerging risks with proposed action
- Integrate with Brand and Digital Marketing teams in the development and execution of retailer programs with a consistent consumer experience across all touch-points (national retailers in-store, TV, mobile, digital, social, ) and that grow the category, build brand equity, and drive incremental merchandising
- Manage creation of in-store materials, including point-of-purchase communication, temporary displays, promotional materials, and other resources to enhance in-store experience
- Successfully manage agency and vendor relationships to deliver flawless execution of programs through strong project management, budgeting, creative briefs and conformance to objectives
- Internalize and translate shopper, customer, category insights and segmentation into stronger, more impactful ideas and retail plans
- Develop and implement learning plan to measure and track program results and dealer satisfaction
- Complete full analysis of programs including expected return based on sales and consumer data, sell-in, and post-program evaluation
- CEO and management information is of key importance to the business and Finance’s partnership is critical
- Ability to work in a fast-paced, dynamic environment a must
- Detail-oriented, self-motivated and has excellent customer service skills
- Proven supervisory experience, organizational, analytical and decision-making skills
- Ability to provide leadership for a 100+ member department
- Flexibility in adjusting priorities
Senior Manager, Retail Job Description
- Build, own and maintain Partner Facing Executive Presentations and Communications
- Partner with Field Operations leader, drive change management across the CDS organization to align priorities and processes and effectively land priorities in field
- Partner with HR on behalf of VP to help make WW CDS Channel Sales an excellent choice for people to work and grow their careers
- Prepare VP for internal and external meetings and represent VP as proxy in business meetings as needed
- Collaborate and liaise with Communications Manager to align on executive and internal communication strategy and execution
- Work with regional leads to coordinate and plan travel and partner briefings
- Build and drive organization hygiene programs, such as WHI, across CDS Channel Sales
- You will actively engage partners to assess existing and upcoming business needs and maintain regular communication to update customers on progress made on projects
- You will report, analyze, and present performance from a Product, Marketing, Site, and Customer perspective
- You will deliver impactful analysis based on robust economic, financial, and statistical analysis
- Demonstrated ability to make sound business decisions, employing tact and diplomacy in support of sophisticated loan relationships
- Extensive years of product marketing experience, ideally with specific sales or marketing experience in the retail sector
- BA or BS, MBA preferred, or equivalent experience
- Demonstrated ability to work cross-organizationally, especially with Sales, Marketing, and Product Management, to align multiple stakeholders and teams
- Strong ability to frame issues, drive appropriate analyses, and make clear, actionable recommendations
- Architecture, Engineering, or Project Management certification is preferred
Senior Manager, Retail Job Description
- Risk Supervision Framework - Design and implementation
- Own, establish and manage the business relationship with the key accounts to keep elevating our Brand presence and to deliver sustainable and profitable growth
- Develop network with the key accounts (aligned with our Brand strategy and functional to support profitable growth) and successfully manage the relevant negotiations
- Identify new business opportunities, acquire new luxury accounts and evolve the relationship with the key accounts to gain higher Brand penetration
- Monitor the market and competitive dynamics, in order to be able to always deliver a competitive advantage and to be proactive in managing business risks and opportunities
- Partner with Country GM and Regional top management to share the markets dynamics, to be aligned on the distribution and product strategies and to strategize about potential evolution of the business model
- Drive higher Brand consistency and elevation, to share best practices and product strategies across different channels and to provide valuable insights on duty free channel dynamics and competitors
- Partner with HR, VM, Communications & Marketing, and Training teams to effectively support to be fully aligned with global strategies and team development
- Partner internally with Planning & Allocation, Finance, Credit Management and Legal team to ensure there is an aligned focus on revenue achievement and Brand elevation
- Lead and develop the duty free sales team to achieve brand elevation and performance in duty free doors
- Bachelor's degree from an accredited university in Business Administration, Marketing, or related major
- Influencing and Negotiating – must be able to lead cross functionally and influence effectively
- Forward thinking and not content with the status quo
- An advanced degree in Architecture, Engineering, or Construction Management is preferred
- Good with reporting and publishing dashboards
- To have good knowledge on Retail banking and its services offered such as Loan Accounting, transactional accounts, mortgages, personal loans, debit cards, and credit cards