Senior Team Lead Job Description
Senior team lead
provides mentoring and coaching to stakeholders, team members and colleagues on Lean Six Sigma tools, techniques, and methods.
Senior Team Lead Duties & Responsibilities
To write an effective senior team lead job description, begin by listing detailed duties, responsibilities and expectations. We have included senior team lead job description templates that you can modify and use.
Sample responsibilities for this position include:
Oversee management of GDP issues and queries from our third party logistics partner
Review work of team of ATR (Sr.) Analysts/Accountants
Notifies Manager of all associate relations issues all issues that have the potential to impact the department and/or store
Provide architectural expertise to the program team and government staff
Develop architectural products and deliverables to further the strategy and goals of a large government organization that is in transition to a Cloud hosting model
Qualified candidate would continually enhance teams’ strategy towards systems infrastructure design and planning needed to support the NCI’s Cloud architecture and a range of other infrastructure technologies in collaboration with the engineering team and agency staff
Candidate will function as a technical expert across multiple program assignments and must possess the ability to apply comprehensive knowledge across key tasks and high impact assignments
Assist teams and management in analyzing the existing environment including trends, best practices and preferred architectural approach to ensure the solution matches services/agency needs
Assists and supports client activities to eliminate gaps or inconsistencies in initial solutions, architectural designs, deliverables, benefits and messaging
Assist existing support staff during the rollout, transition, & operational phases of products released into the Enterprise environment
Senior Team Lead Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Senior Team Lead
List any licenses or certifications required by the position: ITIL, II, IAT, PMP, PMQ, RK, IAM, III, CFE, CCIE
Education for Senior Team Lead
Typically a job would require a certain level of education.
Employers hiring for the senior team lead job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in General Education, Education, Computer Science, Engineering, Management, Business, Health, Finance, Mathematical Sciences, Information Technology
Skills for Senior Team Lead
Desired skills for senior team lead include:
Call center business
Labor and employment laws
Six Sigma tools and Lean techniques
Aspects of general ledger and inter-company transactions and matters
Banking procedures
Bankruptcy requirements and guidelines
Collection laws
Credit card processing an advantage
Methods of payment
SAP environment
Desired experience for senior team lead includes:
Principled – Centered leadership
At least University degree or equivalent in a finance and accounting related field or equivalent
Obtained Certified Public Accountant (CPA/ ACCA /CMA) or equivalent qualification
At least 5 – 7+ years of experience in the Accounts Receivable (AR) function
At least 3 – 5 years supervisory or team management experience desirable
Ability to read, write and speak in other foreign languages
Senior Team Lead Examples
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Senior Team Lead Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of senior team lead. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for senior team lead
- Support the preparation and delivery of status presentations and reports
- Monitor the overall performance of the team of HR OM specialists and experts to achieve SLAs
- Lead, coach, motivate and develop a team of HR OM specialists and experts utilizing team and individual performance results
- Investigate and resolve queries in the area of responsibility escalated by the HR OM team members, ensuring appropriate and timely communication to all parties
- Drive continuous improvement initiatives, in close collaboration with Global Process Lead
- Manage workload by allocating team resources in line with peak periods, vacation, shift schedules, (capacity planning)
- Accountable for keeping the Knowledge Base and Nimbus for countries in scope up to date
- Broad understanding of all areas of software development in a Java environment
- Experience in Cloud Architecture, or at least the burning desire to learn
- Mentoring developers and encouraging them to flourish
Qualifications for senior team lead
- Experience with Cloud computing, including IaaS, PaaS, SaaS concepts
- Experience assessing, planning, designing, and migrating/transforming legacy solutions to the cloud
- Strong understanding of application, server, and network security and government requirements such as FISMA/FedRAMP and ATO
- Working experience with development methodologies such as Agile
- Direct experience in a large-scale hosted computing environment
- Candidate must possess strong communication skills and demonstrated experience working with senior level government stakeholders
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Senior Team Lead Job Description
Job Description Example
Our company is growing rapidly and is hiring for a senior team lead. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for senior team lead
- Promote proactive approach and culture of continuous improvement
- Developing internal systems used by the Growth team, systems the Growth team provides for other Atlassians
- Developing and running A/B tests on evaluators
- Prioritize and schedule work, allocate resources, monitor progress, and support change management efforts
- Develop and implement departmental goals, procedures, and standards
- Coordinate interdepartmentally to ensure open lines of communication
- Perform management-related tasks (e.g., staffing, knowledge transfer, KPI reviews, call queue management)
- Responsible for interviewing and selection of new hires and evaluating agents and/or support team employees, performance management documentation and where applicable, initiating the termination process
- Client interface expected either as back-up to Account Manager or a subject matter/business segment expert
- Conduct Team Meetings with direct reports to ensure expedient communication and provide an open forum for input
Qualifications for senior team lead
- Google Cloud environment
- MS Project or other Project Management/Scheduling tool
- Manage interactions with the onshore clients/stakeholders, manage transitions and migrations, provide suggestions and contribute towards cost efficiency - mainly process improvements, regularly interact (need-based or on-going, as applicable) with Onshore counterparts (manage client queries, escalations and resolution in a timely manner)
- Ensure meeting the SLAs-TATs, Average chat length, Customer satisfaction, ensure customer satisfaction scores are as per the benchmarks, ensure internal quality scores are achieved as per the benchmarks
- Conduct team workouts and achieve Workout targets, ensure implementation and sustenance of Lean programs by coordinating with lean team involving team members and onshore stakeholders
- Ensure planning and implementation engagement initiatives as per feedback, conduct monthly review meetings, annual performance reviews, manage the R&R activities for the team
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Senior Team Lead Job Description
Job Description Example
Our growing company is looking to fill the role of senior team lead. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for senior team lead
- Coach and mentor Team Leaders to ensure goals are developed for their personal and professional growth and development
- Lead and manage the development of rendering team
- Structure and evaluate staffing needs for rendering team on business needs
- Maintain systems to support Rendering business
- Manage and determine Vendor usage for all 2D/3D rendering projects
- Single point of contact for all rendering projects for the commercial division-- Shaw Contract Group, Patcraft, Philadelphia Commercial, Shaw Hospitality Group, Shaw Hard Surface
- Effectively manage multiple projects (large and small scale) and priorities to ensure timelines are met simultaneously while maintaining excellent relationships with stakeholders
- Manage internal resources, IS relationships and external resources to design and build projects, obtain quotes and help identify additional vendor partners as needed
- Collaborate with internal and external technology firms to deliver quality technology solutions
- Resolve any issue and solve problems throughout project life cycle
Qualifications for senior team lead
- Lead a team of twelve to fifteen
- A generic understanding of retail and commercial operations
- 24x7 working environment, should be open to job rotations
- Knowledge of Open Source libraries, tools and frameworks, for logging, wiring, testing, building
- Experience with agile software development methodologies like XP and Scrum
- Bachelor’s degree in CIS, MIS, Information Systems, Computer Science, Engineering, Business Administration or related field, or equivalent relevant work experience
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Senior Team Lead Job Description
Job Description Example
Our company is hiring for a senior team lead. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for senior team lead
- Manage software support as they relate to technology applications within the Commercial Division
- Capital project management/invoicing, setup, People Soft
- Managing project expectations and scope with stakeholders
- Developing business case and project documentation and performing strategic business analysis on projects
- Company-paid life and short-term disability
- Voluntary Life
- Working closely with the Ops Manager and support with clients demands, escalations, weekly and monthly business review preparation
- Supervising project operations and making sure that SLAs are met on a daily basis
- Acting as leader among peers and showing ability to support and influence the Team Leads group successfully
- Supporting Operations Manager in the supervision of the entirely team, acting as point of contact for the Team Leads group in relation to projects and initiatives
Qualifications for senior team lead
- High School Diploma and 18 months relevant experience of which 12 months must be in a Call Center environment or equivalent combination of education and experience
- 3 years in Operations/Contact Center environment
- Schedule flexibility to lead a team that operates 24/7
- Must have a minimum of 3-5 years Team Leader experience
- Conversant with contact centre technology
- Well-developed, effective project management skills
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Senior Team Lead Job Description
Job Description Example
Our company is looking to fill the role of senior team lead. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for senior team lead
- Conducting daily huddles, weekly wrap up meetings, and monthly one-on-ones with the analysts, your management team, and your leadership team
- Measuring and managing the team’s success and act as a Subject Matter Expert in all matters processed by the team
- Monitoring risk within the operation, escalating to leadership in a timely manner
- Providing coaching, guidance and career development to the members of your team
- Maintaining the production schedule, keeping track of approved overtime, holidays, sick leaves, and leaves
- Focusing on innovation and driving change within your team and the Operation
- Identifying gaps in policies and draft proposals accordingly
- Proactively conducting continuous reviews of operations and acting accordingly on the back of these reviews
- Being responsible for team morale and productivity
- Possibly managing team financials, depending on team structure
Qualifications for senior team lead
- Thorough understanding of advanced technologies
- Knowledge and experience with PhotoShop and Illustrator preferred
- Knowledge of AutoCAD, Revit, and SketchUp preferred
- Must work effectively in a highly collaborative, team driven environment
- Minimum 2 years of experience on Team Lead position
- Minimum 5 year experience of development production ready systems