Senior Teller Job Description
Senior Teller Duties & Responsibilities
To write an effective senior teller job description, begin by listing detailed duties, responsibilities and expectations. We have included senior teller job description templates that you can modify and use.
Sample responsibilities for this position include:
Senior Teller Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Senior Teller
Typically a job would require a certain level of education.
Employers hiring for the senior teller job most commonly would prefer for their future employee to have a relevant degree such as High School and Associate Degree in Supervision, Education, Business, Finance, General Education, Communication, Computer, Multimedia Design, Fine Arts, Graphic Design
Skills for Senior Teller
Desired skills for senior teller include:
Desired experience for senior teller includes:
Senior Teller Examples
Senior Teller Job Description
- Performs monthly certifications when necessary
- Assists in processing ATM (including balancing) and night drop
- Work with an amazing team of professionals dedicated to creating the best experience for our clients
- Gain knowledge in all areas of government regulations
- Collaborate with your manager to establish achievable referral and professional development goals
- Daily balancing and reconcilement of Virtual Vaults and Safepoint safes nationwide
- Researching outages and making correcting entries to resolve differences
- Manage inventories within the Virtual Vaults ensuring sufficient cash levels are on hand
- Order cash/coin from Fed and Deposit cash/coin when needed
- Handles all customer inquiries for all Virtual Vaults and Safepoint
- Strong client servicing, problem solving, and organizational skills are required to identify, research and/or resolve requests, to manage conflicting priorities and workflow
- 6 months prior Teller experience
- High school diploma/equivalent or equivalent combination of education and experience
- Able to successfully complete Bank's product and sales training courses
- Career growth opportunities in Retail, Business Banking or Wealth Management, including, but not limited to, Universal Banker, Small Business Relationship Banker, Licensed Relationship Banker and Branch Manager based on success in this front-line role
- Minimum of 1 year cash handling experience in a retail or banking environment
Senior Teller Job Description
- Completes necessary documentation and data entry
- Processes all deposit and loan transactions
- Process transactions accurately and efficiently in accordance with established policies and procedures while providing an excellent experience for clients and acting as the face of the Bank
- Work within established policies, procedures and guidelines and embrace our
- Provide prompt, efficient, and accurate service in the processing of all transactions
- Maintain the proper level of currency in the vault by placing orders to meet required needs
- Accurately prepare currency and coin orders daily as requested
- Work directly with the Treasurer’s Office to accurately prepare and disperse HSIP funds
- Process, monitor and balance currency in the vault while maintaining an accurate record of all cash exchanges daily per specified balancing standards
- Accurately maintain daily and monthly vault reports
- Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
- Being highly proficient in processing customer transactions accurately and efficiently while balancing daily
- Demonstrating you have an acumen for banking, transaction processing, cash handling, customer service, operations, systems technology and communication while maintaining up to date knowledge on all products, services, technology and policies
- 1 year of bank teller experience
- High school diploma/equivalent or equivalent banking experience required
- Previous teller/cashier experience preferred
Senior Teller Job Description
- Processing customer transactions accurately and efficiently while balancing daily
- Demonstrates high level of accuracy and efficiency when conducting customer transactions and maintains accurate records of all transactions
- Perform daily transactions (deposits, withdrawals, transfers, travel checks, money orders, savings bonds, ) accurately and efficiently with a friendly and courteous demeanor
- Works to build client relationships through quality, personalized client interactions based on 5-star customer service, according to company standards
- Handles client transactional needs such as processing deposits, withdrawals, check cashing requests, credit card advances, money orders, and other forms of negotiable items
- Educates clients on digital solutions such as mobile, online, and ATM offerings all centered around convenience
- Refers clients to internal business partners when non-financial client needs are discovered
- Assist with financial center morning and evening duties to include opening and closing the vault, working and locking the Night Depository, setting up the Teller station with supplies and cash, and balancing the Teller window/financial center
- Performs research for clients as issues arise
- Ethically represent First Horizon in all interactions
- Ability to stand for extended periods of time and lift up to 25 pounds in coin or currency
- Ability to learn and follow financial center operation and security procedures
- Ability to sell products and services to meet sales goals
- Ability to promote the appropriate company image and maintain a professional image
- High school diploma, G
- A minimum of 12 months prior Teller experience
Senior Teller Job Description
- Assist in Branch Pep and Deployment meetings
- Assist Teller Supervisor with Foreign Currency, Collections, and Coin & Currency/Teller Suspense Recon
- May be responsible to balance ATM’s where appropriate
- Demonstrate mastery of job skills relating to Teller operations and an excellent knowledge and understanding of Bank products, services, procedures, and policies
- Must have required Teller skills to assist in training new Tellers
- Must take on additional responsibilities as defined by Teller Supervisor from the list of Teller III career pathing opportunities
- Perform back-room or operational duties of Teller line as requested by Teller Supervisor
- Assist in end of day procedures as required
- Maintain Branch supplies, and Teller forms
- May be responsible to open and close facility under dual control
- 2-3 year’s teller experience preferred
- Working knowledge of standard PC application software (Excel, Word, Outlook, Windows)
- Must be available to work varying shifts throughout the week and Saturday mornings
- Previous Teller experience
- Complete Teller School hool
- Double check daily transaction and support other staff to fulfil their duties
Senior Teller Job Description
- Assist clients in achieving their financial goals by actively referring Bank products/services, and by referring clients to other Bank specialists when appropriate
- Assist with the operations of the branch along with the training, mentoring, and coaching of teller team
- Maintain a high level of personal reliability and punctuality
- Provide an excellent experience for clients acting as the face of the Bank
- Successful completion of Teller Operations Coordinator
- Meets promotional performance requirement of 2.0 rating
- Ability to manage and motivate others to set and achieve goals
- Ability to stand for extended periods and to lift up to 25 pounds in coin and currency
- Assist the Teller Supervisor with daily banking functions
- Perform Teller Supervisor duties in supervisors’ absence
- Previous cash handling experience would be preferred
- Processes and approves transactions for clients within specified limits
- Monitors, researches, and balances contra accounts
- Prefer working experience in teller job, EXPERIENCE WITH VIP CUSTOMER
- Excellent interpersonal and communication skills, good proficiency in English (Speaking & Writing), PREFER KOEAN SPEAKING
- Extensive cash balancing and reconciliation skills