Senior UX Researcher Job Description
Senior UX Researcher Duties & Responsibilities
To write an effective senior UX researcher job description, begin by listing detailed duties, responsibilities and expectations. We have included senior UX researcher job description templates that you can modify and use.
Sample responsibilities for this position include:
Senior UX Researcher Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Senior UX Researcher
List any licenses or certifications required by the position: UXMC
Education for Senior UX Researcher
Typically a job would require a certain level of education.
Employers hiring for the senior UX researcher job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Psychology, Human-Computer Interaction, Design, Anthropology, Sociology, Computer, Cognitive Science, Experimental Psychology, Computer Science, Graduate
Skills for Senior UX Researcher
Desired skills for senior UX researcher include:
Desired experience for senior UX researcher includes:
Senior UX Researcher Examples
Senior UX Researcher Job Description
- Translate research findings into clear insights to create personas, map user journeys, and document user behavior and attitudes
- Present and evangelize research insights throughout the organization and during the entire product development lifecycle
- Analyze quantitative and qualitative user data to generate tactical and strategic insights, actionable recommendations
- Coordinate and conduct hypothesis-based A/B testing
- A natural born leader who is organized, self-directive, efficient
- Collaborate with Human Factors, Interaction and UX Designers Industrial and Graphic Designers and Researchers in a world-class Experience Design organization
- Partner with senior leadership UX designers to identify and prioritize research questions based on analysis of current knowledge, project goals, and risks
- Helping corporate partners and product owners define a compelling product vision based on data collected via market research, customer interviews and user surveys
- Collaborating with product development teams and CXD architects and designers to develop methodologies that test competing design options, validate and refine those options through iterative usability feedback, and ensure high levels of user satisfaction and acceptance through customer validation and benchmarking efforts
- Identifying key user research questions and objectives in partnership with product, design, and engineering teams, and working collaboratively to influence the timing for collecting, delivering and refining user-driven insights and improvements
- Keen interest to experiment and self-driven while also being collaborative in cross functional teams
- Fluent command of English and German language (both verbal and written)
- IoT and wearable experience or passion is a plus
- Knows how to balance a team and spark motivation
- Bachelor’s or Master’s degree in Computer Science, Human-Computer Interaction (HCI), Cognitive or Experimental Psychology, or Information Science
- Graduate degree in Human Factors, Experimental Psychology, UX Design, Research Methods or related discipline
Senior UX Researcher Job Description
- Collaborating on the growth and maintenance of our proprietary customer research panel and engagement with non-proprietary user research and testing communities
- Create customer journey maps based on feedback from the customer, business and technology groups
- Document personas based on attitudes and behaviors of our target market
- Collect, analyze and summarize customer feedback from blogs, app stores, product feedback links and customer support reps
- Perform competitive analysis and analyze the competition
- Create recommended MVP direction for products based on user needs and insights
- Create and analyze quantitative surveys data
- Develop the foundation for the lean user research program
- Facilitate or help to conduct Discovery workshops
- Documenting, visualizing and communicating user research findings in a clear and actionable manner to project stakeholders in the product, UX and technology teams
- Knowledge and experience of Agile software development process
- 6+ years of experience successfully planning and executing user research in accordance with a phased development process
- Fundamental understanding of basic descriptive statistics
- Excellent leadership, communication, presentation, and negotiation skills
- Ability to understand and synthesize user needs through diverse methods such as contextual inquiry, persona development or participatory design
- BA/BS or MA/MS degree preferred in human-computer interaction, human factors, psychology or related field
Senior UX Researcher Job Description
- You will package insights into design tools and assets for product managers and designers to use (personas, design principles, experience maps, scenarios, , as appropriate)
- Use the latest research practices, tools, and techniques and recommend new ones
- Distill customer data into insights that shape the direction of our products
- Design, plan, and conduct research with our business strategy in mind
- Juggle multiple high-profile projects
- Passionately articulate and advocate for the ideal customer experience
- Define, measure, and benchmark criteria for your team’s success
- Work with cross-functional teams in an agile, experiment-driven environment
- Help guide projects from the simple to complex, and the vague to well defined
- Drive product decisions through in-depth customer, market, and design insights
- Ability to present research data simply and clearly
- Familiarity with and experience working within agile development methodology a plus
- Represent customer needs through discovery, business process flows, customer journey mapping, persona development, requirements gathering
- 5+ years of UX Research and Testing experience in the application of empirically-based insights to design recommendations in client-side or agency-side settings
- Portfolio containing work samples representing complex system research and user testing outcomes for web, desktop and mobile experiences
- Bachelor's Degree required in HCI, UX or Usability testing
Senior UX Researcher Job Description
- Work with the Lead Researcher to develop a research strategy and roadmap to support the product development process
- Assist product managers and UX designers with user research preparation and facilitation activities
- Synthesize research data into actionable design opportunities and strategic recommendations to support project objectives and business goals, including writing reports and delivering presentations
- Plan and conduct practical and impactful research throughout the entire product cycle, including usability sessions, field research, user interviews, and other qualitative methods
- Lead and facilitate collaborative stakeholder workshops to identify opportunities based on research insights
- Organize and maintain an archive of research activities, results, and insights that can easily be shared with product stakeholders and the user experience team
- Cultivate user empathy by translating research into compelling stories of how users of our solutions think, feel and behave
- Collaborating with UX team to ensure alignment to research strategy and cross-train UX designers on research best practices
- Be an evangelist for user research
- Work closely with product and development teams to identify research topics
- 5-10 years' experience as a UX Researcher / Usability Field
- Passionate about mobile products and technology
- Ability to rapidly perform usability tests to get feedback to the design and product teams
- At least 5 years experience conducting qualitative research
- A BS or MS degree with an emphasis in HCI, Human Factors, Cognitive Science, Cognitive Psychology, Psychology, Computer Science, or related discipline
- Minimum 4-6 years of UX research experience in the web, mobile and/or software industry
Senior UX Researcher Job Description
- Conduct heuristic evaluations of products, services and processes
- Collaborate closely with UX Designers, Product Managers and other researchers
- Partner with engineers, analysts, and other R&D roles to create and share research
- Conduct rigorous methodologically sound research and identify the most appropriate user research method to meet the demands of a particular project
- Agree the objectives and key results of the tests with the stakeholder and work with them to define the stories to be tested and the prototypes required
- Ensure all results are captured and aggregated in an accurate and consistent manner in accordance with the test objectives and key results
- Communicate results to the necessary level of detail to the stockholder and provide retrospective conclusions to business teams
- Apply appropriate strategic and tactical UX research methods to uncover insights (including, but not limited to in-depth interviews, ethnography, surveys, usability testing, card sorting, cognitive walkthroughs, concept testing, and competitive analysis)
- Communicate research findings and insights to product teams and leadership in clear, concise and compelling ways (through reports, presentations, casual conversations, cross-functional team meetings, internal newsletters, emails)
- Consign consumer research & analysis to define market & customer needs, new product opportunities and
- Bachelors Degree in Human Centered Design, Social Science, Cognitive Science, Experimental Psychology, Anthropology, Information Science, or related field
- At least seven years of industry experience as a hands-on researcher, working across multiple platforms, including mobile, web, personal computer
- Experience in the healthcare or payments industries is preferred
- Expert on methodology, study design, and analysis/reporting, including ethnographic research, site visits, interviews, voice of the customer, think-out-loud studies, and task-based usability testing
- Exceptional and demonstrated end-to-end qualitative and quantitative research skills
- High standards of detail, excellence, professionalism and role model behavior