Starbucks Supervisor Job Description
Starbucks Supervisor Duties & Responsibilities
To write an effective starbucks supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included starbucks supervisor job description templates that you can modify and use.
Sample responsibilities for this position include:
Starbucks Supervisor Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Starbucks Supervisor
List any licenses or certifications required by the position: IL, CA, TIPS, SAFE, SERV
Education for Starbucks Supervisor
Typically a job would require a certain level of education.
Employers hiring for the starbucks supervisor job most commonly would prefer for their future employee to have a relevant degree such as Collage and Associate Degree in Technical, Business, Education, Management, Hospitality Management, General Education, Leadership, Hospitality, Associates, Nutrition
Skills for Starbucks Supervisor
Desired skills for starbucks supervisor include:
Desired experience for starbucks supervisor includes:
Starbucks Supervisor Examples
Starbucks Supervisor Job Description
- Monitors all areas of the location to ensure customer needs are being met and that employees are responsive to customer requests and expectations
- Monitors work of staff and assesses when improvement/training is needed
- Must hold all employees accountable for delivering excellent customer service
- Responsible for setting up and closing registers following cash handling procedures
- This position must meet all expectations of Starbucks in order to be successful in this position
- Train Baristas
- Uphold Brand Standards
- Weekly Safety Initiatives
- Califorinia Wage & Hour Compliance
- Supervise Starbucks staff and operations
- Previous coffee experience preferred
- Must be able to work until the end of the Winter Season, April 23rd, 2017
- Comply with, coach and model a dress code that prohibits displaying tattoos, piercings in excess of two per ear, and unnatural hair colors, such as blue or pink
- Communicate Safety Briefs and Inititatives
- Ability to pass food handlers, Serv-Safe, and TIPS certifications
- Must possess previous Department Manager, Asst
Starbucks Supervisor Job Description
- Communicate Safety Briefs and Initiatives
- Floors, work areas, equipment, walls, refrigerators, and meat blocks)
- Assists in the selection and orientation of associates
- Complies with federal, state, local and health department regulations
- Weekly Safety Brief Initiatives and Audits
- Adhere to addtional standards set by the Starbucks brand
- Adhere to additional standards set by the Starbucks brand
- Requirment-AST Certified
- Barista Trainer Certified
- Assists the department manager in establishing processes, procedures and policies for the Service Desk
- 75%+ of time is spent traveling including some weekends and holidays
- 1 year of Starbucks supervisory experience
- Requires the ability to speak English, read and comprehend instructions in English, short correspondence, and policy documents, converse comfortably with customers in English
- Retail, cash handling, and customer service experience preferred
- Must be able to commit to a two week training period
- Coffee Shop Barista Experience
Starbucks Supervisor Job Description
- Assists with training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
- Supervises associates
- Acts with integrity, honesty and knowledge
- Follows operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
- Oversee food service unit operations and supervise a staff of employees to ensure guest service and food and drink quality is at an exceptional level, according to Starbucks and NC State Dining standards
- Coordinate specialized menu and promotions
- Schedule staff and make staff assignments daily following strict Starbucks procedures
- Order food and non-food products using the C-Bord food ordering system and Starbucks ordering system
- Monitor all areas of the location to ensure customer needs are being met and that employees are responsive to customer requests and expectations
- Monitor work of staff and assess when improvement/training is needed
- Two to three years of supervisory experience in a fast-paced retail setting
- One to two years Cashier experience in fast-paced retail setting
- 4+ years of food service/customer service experience
- Serve Safe Food & Beverage Certification
- Ideal applicant should have strong organizational skills, be a team player and a dynamic leader
- One (1) year of customer service experience in a retail or restaurant environment
Starbucks Supervisor Job Description
- Replenishes condiments, beverages and general supplies while maintaining cleanliness of service area
- Ensures proper presentation, portion control and maintenance of proper serving temperatures
- Maintains sanitation and orderliness of all equipment, supplies and utensils
- Greets customers courteously and interacts in a manner to ensure customer satisfaction
- Ensures all display foods are merchandised attractively per standards
- Provides quality beverages, whole bean and food products consistently for all guests by adhering to all recipe and presentation standards
- Delivers legendary Eldorado Isle guest service to all guests by acting with a guest comes first attitude and connecting with the guest
- Maintains a calm demeanor during periods of high volume or unusual events to keep operating to standard and to set a positive example for other team members
- Ensures bank is counted and balanced
- Anticipates customer and store needs by constantly evaluating environment and customer for cues
- An Associates or Bachelors degree in business or hospitality management is a plus
- Open, flexible availability including evenings, weekends and holidays
- High School diploma or GED/equivalent and three (3) years of experience in Retail or Food and Beverage (front of house), including at least one (1) year of customer service experience and supervisory or lead experience
- Knowledge of current trends in Coffee industry
- 2-3 years barista experience preferred
- Must hold a valid Maricopa County Food Handlers and Alchol Certification Awareness
Starbucks Supervisor Job Description
- Practices are followed by shift team
- Delivers legendary Sips guest service to all guests by acting with a guest comes first attitude and connecting with the guest
- Maintains a calm demeanor during periods of high volume or unusual events to keep Sips operating to standard and to set a positive example for other team members
- Ensures the highest possible standards of guest service and employee relations are maintained and carried out in a fair and equitable manner
- Assists Buffet manager with scheduling of employees and ensuring correct staffing levels and adjustment are made in accordance with guests needs
- Monitors job performance of employees and provides feedback to aid the employee in developing and enhancing skills
- Responsible for listening to, evaluating and handling guest complaints in a way that satisfies the guest
- Uses the Prepare >Lead >Transition pattern on each shift
- Uses information from updates, Daily Plan and Store Walk to prioritize activities on shift
- Uses their resources to determine positions, routines and the plan for breaks
- Past customer service experience in a retail or restaurant environment
- Strong leadership profile and must possess excellent customer service skills
- Experience working on Retail, CPG or Performance driven brands a plus
- Must be available to work a flexible schedule, including early mornings
- 12.50/h + tip
- Must have a sense of urgency and ability to meet strict deadlines