Student Services Coordinator Job Description
Student Services Coordinator Duties & Responsibilities
To write an effective student services coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included student services coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
Student Services Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Student Services Coordinator
List any licenses or certifications required by the position: VA, CPR, GI, FAA, TSA
Education for Student Services Coordinator
Typically a job would require a certain level of education.
Employers hiring for the student services coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Education, Faculty, Business, Graduate, Counseling, Communication, International Business, Management, Administration, Computer
Skills for Student Services Coordinator
Desired skills for student services coordinator include:
Desired experience for student services coordinator includes:
Student Services Coordinator Examples
Student Services Coordinator Job Description
- Develops and facilitates training workshops, student focus groups, and programmatic events aimed at Chinese students
- Meets with Chinese students and organizations to learn their needs
- Assist with student services program development
- Provide academic support for student-athletes
- Coordinate academic policies, procedures, and deadlines
- Ensure all student-athletes meet with their University advisor each semester and enroll in recommended courses
- Conduct registration (scheduling classes, not advising)
- Assist student-athletes in securing necessary academic support (e.g., tutors)
- Monitor student-athlete academic performance via the electronic grade check system
- Provide regular academic support/mentoring sessions for at-risk student-athletes
- Assist in the certification of progress toward degree (PTD)
- Provide support for student-athlete development program
- Assist with the Student-Athlete Advisory Committee
- Assist in the development and implementation of student-athlete development and leadership initiatives
- Provide support of other departmental initiatives
- Serve in a support role in athletics departmental events (e.g., game operations, special events)
Student Services Coordinator Job Description
- Processes degree and enrollment verifications for students
- Update Registrar Office & web-site forms
- Prepares student mail folders and monitor CAVE area
- Assists with Orientation projects as needed
- Assist the SSC staff in the production of Individual Advising Plans (IAP) for CLASS students who will make the transition from quarter to semester for Fall 2018
- Other duties as assigned, either independently or in collaboration with other staff within and/or outside CLASS
- Plans, organizes, and executes all SBHSE events
- Provide degree requirement, course scheduling, and general internship and career student advising support to S-CAR graduate students
- Maintain student files and conducting degree audits
- Liaise with S-CAR’s graduate student organization, the S-CAR Student Association (SSA)
- Liaise with and serve on Office of the Registrar and Arlington University Life committees
- Including participating in campus-wide committees and collaborations on campus, in the Division of Student Affairs and the Office of Student Life
- Coordinate New Student Services programming logistics including making reservations with course scheduling, student unions, facilities
- Bachelor’s degree in field appropriate to area of assignment AND two years administrative/coordinative program experience
- Manage regular activity, audit, and retention reporting, including registration management, to ensure achievement of internal and external partner retention/graduation goals
- Manage SEMTE room reservations requests
Student Services Coordinator Job Description
- May serve as program support for other Graduate Programs students and teams as needed
- Help to organize and coordinate Welcome Week programs
- Serve as textbook coordinator
- Serve as a roster contact
- Provide guidance in navigating administrative systems including iPOS, ProQuest, travel grants, reimbursement requests
- Responsible for understanding and clearly communicating degree requirements, opportunities, and deadlines for each of the degrees to faculty advisors, degree and program coordinators, associate director students
- Responsible for oversight of processing of applications and maintenance of student records using internal and external systems
- Serve as Roster Contact for graduate level courses
- Review and administer student records, analyze data, and make recommendations that require interpretation and influence decisions on routine issues
- Develop and implement recruitment efforts for students new partnerships to participate in the NetMath Partner High School program
- Experience with Student Services systems and databases Customer Service Management platforms (PeopleSoft, Salesforce, Dashboards, AdAstra)
- High level of accuracy and attention to detail is essential for this position
- Stress resistant, able to handle high volume
- Advanced English, third language is a plus
- Experience in customer service / sales
- High communications skills and team work
Student Services Coordinator Job Description
- Responds email, phone, and salesforce inquiries (prospective student, current students, faculty, alumni, ) in a timely manner using effective interpersonal communication, critical thinking and problem solving skills and methods as appropriate to address questions and/or concerns
- Office of Institutional Equity and JHU Disability coordinators to share and review information and administer accommodations
- Internal JHU and Carey offices to share information and make arrangements Operations to reserve space, Parking and Transportation to request shuttles
- Vendors such as catering, off-site venues, transportation companies, promotional companies, speakers to inquire about availability, costs, placing orders
- Disability Service Providers to ensure that accommodations are provided to registered DSS students
- National Organizations to share and request information and place orders AHEAD list-serves, request webinars and membership purposes
- Parents of incoming students who may have questions
- Plan follow-up activities to help students select a career path and begin or continue their personal development plans for education and future employment goals
- Develop systems, structures, and sustainable practices to deliver support services from school staff members and external agencies
- Develop and lead assets-based cultural practices, traditions, and celebrations at the school
- Student advisement, case management and/or victim services experience
- An understanding of college student development and educational, cultural and social needs of a diverse student population
- Experience working with a diverse student population and sensitivity to the experience of underrepresented groups and first generation students
- Ability to foster self-advocacy to manage academic, personal and fiscal responsibilities
- Ability to establish strong working relationships across campus constituencies
- Demonstrated ability to communicate effectively, verbally and in writing, with students, faculty, staff and community members
Student Services Coordinator Job Description
- Assists with sending the appropriate academic policies and notifications to students, including unofficial grade reports
- Creates and reviews Web site content
- Provides extensive support to faculty with the delivery of Online courses, including scheduling meetings, facilitating exam/quiz releases, coordinating with Online Learning Group in the development and roll out of courses
- Understand and execute enrollment management policies and procedures
- Recommend process improvements and policy decisions to the Communications Manager
- Participate in on-going training to remain current on customer service, enrollment management functions including process improvements, financial aid regulations
- Monitor the student life cycle and track our organization’s relationship with prospective and current students
- Build and maintain reports and dashboards in Salesforce to quickly analyze data
- Create and maintain email, list of frequently ask questions, and communication templates for student support representatives
- Coach and provide leadership to all DESC team members on a daily basis
- Experience with PeopleSoft/Oasis
- Possess appropriate sense of urgency and ability to prioritize tasks and resources
- Ability to remain calm and focused in crisis, emergency and highly emotional situations
- Ability to provide counsel and remain neutral in situations involving interpersonal conflict
- Ability to utilize computer software, hardware and other technical tools to accomplish work tasks
- Experience with UAccess Student and UAccess Analytics or other student information/data systems