Team Leader Job Description
Team Leader Duties & Responsibilities
To write an effective team leader job description, begin by listing detailed duties, responsibilities and expectations. We have included team leader job description templates that you can modify and use.
Sample responsibilities for this position include:
Team Leader Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Team Leader
List any licenses or certifications required by the position: FPC, CPP, ITIL, LEAN, CPR, PMP, A.S.E, SCIP-R, SPM, IVQ
Education for Team Leader
Typically a job would require a certain level of education.
Employers hiring for the team leader job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Business, Technical, Management, Engineering, Associates, Finance, Graduate, Communication, Manufacturing
Skills for Team Leader
Desired skills for team leader include:
Desired experience for team leader includes:
Team Leader Examples
Team Leader Job Description
- Ensure staff is continually up to date with application, system, and process knowledge
- Maintain a high standard of professionalism, initiative, and willingness to adapt to the changing environment
- Identify and streamline process and quality improvements to ensure continuous growth and success
- Provide input to management with respect to staff performance
- Manage and participate in projects and other duties as required
- Assist team members with complex and escalated issues in a timely manner
- Ensure that necessary documentation and training is available to the team to support services and processes
- Provide day to day monitoring of attendance and staffing requirements
- Provide direct oversight of staff productivity and effectiveness in delivering services
- Provide implementation and testing support for new or revised security systems and software
- Familiar with Lean Manufacturing principles (Standardized Work, 5S)
- Strong analytical skills and critical thinking to be used in financial counseling, evaluation and interpretation of complex information
- Process and adapt in a fast paced-environment
- Facilitate in the training and development of new staff
- Ensure proper staff scheduling is reviewed and documented and communicated clearly with all the staff and manager
- Ensure application and system outages are reported in an urgent manner to pertinent service support teams and communicated to all parties involved
Team Leader Job Description
- Working with HR related staffing items, such as salary tracking, disciplinary action and performance development initiatives
- Ensure staff is equipped for their respective roles
- Ensure new and updated processes are smoothly integrated into daily routine
- Work with individual staff members to reinforce process, rules, and support education as necessary
- Coaching your team and feeding back with honest, constructive feedback to support individual and overall development
- Management of the team and production shifts in order to maintain the efficient use of production lines and human resources, according to the agreed budget and standard of safety and quality
- Ensuring the quality and safety of the product according to the internal regulations and standards (such as ISO, GMP, HACCP)
- Compliance with the procedures and other requirements of the Integrated Management System (ISO 9001, ISO 14001, OHSAS 18001, ISO 22000)
- Conducting qualitative analysis (5Why / Ishikawa), corrective and preventive actions, analysis of complaints
- Participation in investment projects to improve the line performance
- Good interpersonal skills with proven ability to influence staff
- Careful and attentive to detail even under time constraint
- Proactive in identifying issues or problems and in providing solutions and assessing risks
- Knowledge of investment applications
- Ability to establish connection and work relations with other teams
- Full understanding and experience in opening IE accounts, including all documents required and dealing with complex account types
Team Leader Job Description
- Demonstrates a critical eye for safety by maintaining a physically and professionally safe work environment
- Leads by example in promoting safety practices and policies, including but not limited to, initiating start-of-shift stretches, wearing proper PPE, and holding all Team Members accountable for wearing theirs
- Supports root cause accident investigation within their assigned area of responsibility
- Surfaces all team member injuries and/or illnesses to Group Leader
- Observes Team Members’ techniques as they perform the job functions and counter measures any awkward or unnecessary movements
- Work with little instruction on day to day work, and achieve results when presented with only general instructions on new assignments
- Conduct periodic Performance Appraisals to facilitate performance management
- Responsible for managing leave requests in order to respect Earning Season calendar
- Liaise with all other support functions to ensure smooth operations and minimum interruptions for the working team
- Maintaining discipline during the shifts and ensuring that no inappropriate activities are pursued by any associate while in office
- Developing/modifying and implementing operational procedures to increase productivity and efficiency
- Ability to handle stressful communications with clients
- Identify potential improvements to the efficiency of specific operations/processes and make recommendations
- Ability to handle numerous activities with varying degrees of priority
- Leadership skills to develop and maintain high levels of enthusiasm, teamwork, motivation and commitment leading to the achievement of business goals and superior performance
- Coaching skills to use a variety of coaching techniques to support achievement of desired goals
Team Leader Job Description
- Responsible to maintain confidentiality of information dealt with
- Manages day to day team workload
- Responsible for maintenance of production level and qualitative standard with best timeliness
- Assign work to agents and facilitate clearance of bins by end of day
- Responsible for organizing, designing, structuring and developing teams for researching and subsequent processing of Financial / Business Intelligence information
- Conduct weekly team meetings to discuss updates, statistics, and other information
- Implement action plans for team and individual performance improvement
- Conduct monthly grievance and feedback session with team
- Maintain the SOP’s with the Process updates
- Monitor production rate periodically and take appropriate action
- Manage direct reporting team of warehouse employees
- Organize and supervise warehouse processes
- Deliver ideas and solutions, that increase operational effectiveness of warehouse processes
- Ensure appropriate knowledge and skills level of direct reporting associates
- Flexibility and fast adaptation to changes
- Ability to make decisions in a fast changing environment
Team Leader Job Description
- Plan, allocate and monitor work to staff, ensuring that the team is working efficiently
- Participate in the annual stock take, paying as always great attention to detail
- Provide support and advice on equipment issues and working practices
- Ensure the working environment is kept in a safe, tidy and organised manner and complete necessary documentation as required by department guidelines
- Have experience in Maintaining Lifting equipment / Hydraulic equipment
- Hold a full UK driving licence (maximum of 6 points)
- Have the ability to communicate effectively with internal and external customers and clients
- Performance management of a team of 4-6 partners
- Quick in decision making factors on client platform on-boarding issues
- Provide leadership & mentor direct reports set performance objectives & reviews
- Understanding of governance frameworks and how they operate in a large financial organisation
- Demonstrates an understanding of change and acts as an implementer of change
- Sound understanding of the Lending cycle / financial awareness
- Experience of collation / analysis / interpretation / presentation of statistical data
- Good knowledge of Collections & Recoveries policies and procedures
- Show appropriate judgement to make informed decisions