Technical Quality Manager Job Description
Technical Quality Manager Duties & Responsibilities
To write an effective technical quality manager job description, begin by listing detailed duties, responsibilities and expectations. We have included technical quality manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Technical Quality Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Technical Quality Manager
List any licenses or certifications required by the position: PMI, PRINCE2, PMP, ASQ, L1, ASE, CSM, ACP, HACCP, ITIL
Education for Technical Quality Manager
Typically a job would require a certain level of education.
Employers hiring for the technical quality manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, Science, Technical, Technology, Computer Science, Math, Education, Chemistry, Management, Business
Skills for Technical Quality Manager
Desired skills for technical quality manager include:
Desired experience for technical quality manager includes:
Technical Quality Manager Examples
Technical Quality Manager Job Description
- Influencing technical teams, including architects, designers, developers, testers, to ensure that at each stage of the development lifecycle, the right checks and balances are in place to mitigate risk and increase confidence that a quality product is likely to be delivered
- To introduce quality metrics and drive improvement, so that defects are reduced, but where they occur, can be captured and analysed at each stage of the development lifecycle
- To ensure effective communication and sharing of information about all key processes relating to technical design and development
- Risk management project value management
- Establish a daily travel schedule to respond to vehicle down cases
- Leading quality teams responsible for CMM programming, NDT & MCL
- Work with CSMC Manufacturing Engineering team and CIPT to ensure production readiness on new engine programs through the use of UTC’s Production Part Approval Process (UPPAP)
- Secure quality processes and tools to ensure products delivered from the factory are flawless
- Secure quality delivered from suppliers
- Customer audits and customer relations
- Effective at interacting with regulatory agencies, facility leadership, plant personnel, consultants
- Traceability and final documentation of products delivered to customers
- NC handling process
- Lead auditor is an advantage
- Holistic
- Cool tempered
Technical Quality Manager Job Description
- Interpret regulatory rules to ensure that technical decisions strike a balance between meeting client and business needs, and adherence to accreditation requirements, making recommendations for input into local and area operational strategies
- Provide strategic directional and implementation leadership in the development of all Service Quality Programs
- Support the development, implementation and compliance of quality standards to assure products meet expectations of our target customers based on quality data
- Lead the Quality Assurance (QA) function for multilingual D2CS Technical Support, across all sites, managing distributed team of QA Specialists
- Work with Intelligence and Analytics D2CS teams to identify customer experience improvement opportunities and to drive process and performance improvements across regions and languages
- Monitor and report on Quality metrics, deep dive in customer related data and identify trends/root causes in order to draw conclusions and design action plans, and long term Quality strategy
- Liaise with the Project, Program, Training Teams to ensure new policies/processes/products are successfully scoped, rolled out and measured against key metrics
- Provide D2TS Operations with a holistic view of customer performance and identify the levers which will drive improvements
- Develop PCB related Quality Compliance Systems, processes and tools globally
- Provide input into Global Commodity Management sourcing strategies utilizing supplier performance data & RSQE/SDM feedback
- Relentlessly advocate for customers
- Be highly analytical, with a proven ability to analyze various data sources and identify root cause and defects/drivers of performance
- Credible and impactful both with Senior Operational and Business Leaders
- Exhibit professional approach to working with colleagues across different channels, countries, at all levels, in both distributed and local teams
- Have exceptionally high standards
- Able to overcome adversity/resistance to change and influence others to drive the highest results
Technical Quality Manager Job Description
- Identify stakeholders and coordinate Ship decisions for development builds
- Own development schedules working directly with vendors, SDEs and internal teams on complex process technologies to ensure alignment with overall project schedules and timelines
- Ensure an effective and efficient regionalised approach and process for component qualification/validation is in place
- Determine risk associated with identified issues and determines disposition in a timely manner to support production requirements
- Ensure that global systems, processes & tools are communicated to appropriate resources with the region
- Provide escalations support for resolution of issues once site and RSQE/SDM actions have been exhausted
- Develop and maintain supplier technology capabilities (process and product) in support of current and future supply chain strategies and current and future product technology requirements
- Perform the assigned functions of RSQE/SDM as needed/assiged
- Work closely with local and remote engineering teams and platform program management to deliver higher quality, more relevant results to our customers
- Understand and own metrics and key performance indicators
- Thrives in a fast paced, challenging and deadline driven environment
- 5+ years of experience in consulting or corporate roles
- Six sigma Green Belt or Black Belt certifications
- Protect our brands and consumers by the compliance of all Company requirements, standards and policies relating to quality, environment, safety and sustainability in bottling operations by developing plans with all facilities to achieve our goals
- Lead and support the implementation of QEOSH and sustainability strategic initiatives to drive improvement of our License to Operate indicators (QSE1 Score)
- Degree in Electronics, Electrical or Mechanical Engineering
Technical Quality Manager Job Description
- Work with Product Management and Engineering to define your team's strategy
- Continually refine best practices for cross-functional program management
- To introduce ‘quality gates’ and to stop, or recommend to stop, moving to the next stage of the lifecycle if defined quality criteria has not been met
- To influence internal DLG staff and third part providers to assure the products and services they are delivering
- To support the service quality Manager and to participate in quality reviews and analysis of live service quality issues
- To have oversight of all technical processes and to regularly assess and review compliance and effectiveness
- Leveraging the CX shared services, set direction on implementing processes to adequately measure product quality/reliability and customer insights
- Work cross-functionally with Service Operations, Service Engineering, Operations Quality, and Service Quality Programs teams to drive operations quality improvements
- Lead/facilitate review and disposition of warranty discrepant materials identified for control of nonconforming product as required
- Work closely with Manufacturing Engineering, Product Engineering, Design Engineering, Suppliers, Supplier Quality as needed
- 15 plus years industry experience in PCB environment in either of Operations & Quality or Commodity Management & Quality function or Engineering & Commodity Management
- Exposure to PCB manufacturing with regional experience in Taiwan, China or Singapore
- Direct Customer facing experience will be an added advantage
- Fluent in English and Mandarin is a must as the successful person will be liaising with our counterparts in China and Taiwan
- Degree and above or equivalent (preferred Technical, Food Technology, Science or Engineering)
- Management exposure across several function
Technical Quality Manager Job Description
- Coordinate cross-functional activities in the module/component supply chain for Technical Operations readiness in all New Product Introduction (NPI) phases leading into Mass Production
- Support the artwork generation process for the European market
- Support the notification process of medical devices in Europe
- Technical and scientific support of the Customer Service Team
- Keep an eye on denture care related publications and do literature searches in order to support R&D projects
- Support the process of preparing safety data sheets
- Maintaining PPKs entries in European product databases
- Support the maintenance of the quality management system
- Responsibility of small denture care projects
- Oversees overall day-to-day work operations in the QC Analytical lab
- Machine / Quality Management / SHE
- After Sales Service
- Demonstrate management capability including ability to lead, coach, engage and influence
- One plus years of experience in Search or related Metrics/Ranking experience
- Establishes a daily travel schedule to respond to vehicle down cases
- Serve as a source of mobile technical expertise serving Volkswagen Dealers (Field Position)