Training Services Job Description
Training Services Duties & Responsibilities
To write an effective training services job description, begin by listing detailed duties, responsibilities and expectations. We have included training services job description templates that you can modify and use.
Sample responsibilities for this position include:
Training Services Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Training Services
List any licenses or certifications required by the position: CPR, AED, CDN, CNN, NATA, L-3, QTG, CRM, TAS, CSE
Education for Training Services
Typically a job would require a certain level of education.
Employers hiring for the training services job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Business, Technical, Engineering, Computer Science, Management, Design, Science, Communication, Technology
Skills for Training Services
Desired skills for training services include:
Desired experience for training services includes:
Training Services Examples
Training Services Job Description
- Schedule of training sessions, booking and notifying of all relevant parties
- Envision, design, and develop internal applications for the Training Department
- Partner with IST to integrate our interfaces with enterprise business applications
- Work closely with web designers to build scripts and databases for our training website
- Integrate applications with off-the-shelf web and print authoring tools, SharePoint, and Learning Content Management System (LCMS) products
- Engage our content staff on requirements gathering for new software
- Managing a regional team which may include instructor(s) and administrator(s) with their day to day responsibilities and professional development
- Managing assigned region’s education business
- Design new course content by completing training needs analysis, audience analysis, determining appropriate delivery methodology and creating the design document
- Develop new technical product training classes to design specifications
- Conduct needs analysis with business unit and plant operations to align equipment, process, and operation to plant work instructions
- Develop training materials and partner with business unit and plant representatives to develop work instruction documentation
- Develop and facilitate classroom and shop floor hands-on instruction of training programs and workshops for technical training academy
- Evaluate training effectiveness, modify and enhance training programs based upon needs of the business unit, training center, and individual
- Manage the scheduling, setup, and day to day operations of training academy
- Partner with Quality Assurance and Safety Departments to align training activities and performance with regulatory guidelines
Training Services Job Description
- Coordinate the delivery of online classroom learning events by providing logistical, technical, and administrative support
- Assist customers with initial setup and technical problems before and during class by e-mail, IM, and phone
- Gather and document issues with classroom systems and communicate broadly to specific Training Services staff to ensure reliable systems performance and resolution of issues
- Communicate with the Training Services team to ensure educational media content is tested and verified as suitable for online delivery
- Assist with the selection and recommendation of new training delivery applications and infrastructure
- Lead SBU efforts to develop and utilize distant learning through on-line tools to expand base of knowledge for Services employees
- Envision, design, and develop internal applications and system architectures for the Training Department
- Partner with IST to integrate our interfaces with enterprise business applications and security infrastructure
- Build system architectures to support multiple training applications
- Consults, teaches and models Applied Behavior Analysis Methodology for educational staff in the community (e.g., public schools, home-based programs, private agencies and other programs) who instruct learners with autism
- Audit on-site implementation for program effectiveness
- Conduct ad-hoc training sessions as needed
- Bachelors or equivalent and a minimum of 2 years of relevant experience
- Experience in Industrial Quality, Safety, Maintenance or Construction
- Experience with developing, implementing and / or training education and training programs
- Skilled in the use of MS Outlook, Excel and Word
Training Services Job Description
- Assess training needs and priorities for educational staff in above community settings
- Works with Director and Assistant Director of Douglass Outreach in developing new training techniques and priorities for community based programs
- Consults and leads teams of educators responsible for home-based programs for students with autism
- Creates and monitors curriculum, Behavior Intervention Plans and materials for home-based programs
- Leads clinics (team meetings) for all team members
- Presents workshops and conferences for the community
- Assists educational staff in the community with integrating and applying information shared through didactic presentations
- Assists managers and Human Resources with maintaining a master training schedule that includes all schedules for new hires, nesting, and recurrent and special trainings
- Provide excellent customer service as a first point of contact to staff, peers, our customers and suppliers
- Organise invitations, venues, travel and other communications to support course delegates attending Training and Development events
- Three or more years of experience in Visual C#.NET and ASP.NET MVC architecture
- Two or more years of experience with HTML, DOM, CSS, event model, and cross-browser development
- Two or more years of experience with SQL Server
- Minimum of one year of experience with AngularJS and/or jQuery and JavaScript
- Client focused and a genuine desire to assist end users and resolve problems
- Familiarity with Agile development and SCRUM
Training Services Job Description
- Communicate effectively using different methods such as outlook, telephone and face to face
- Help build and maintain successful business relationships within Training & Development, key stakeholders, our Customer base and external suppliers
- Working on multiple tasks at any one time
- Oversee operations and quality management of existing processes
- Coordinate and facilitate Tier 1 and Tier 2 Training for their region
- Train and coach Trainer’s Assistants
- Develop training refreshers for new hires based on identified areas for improvement
- Deliver ongoing training refreshers for their region with a focus on improving written and verbal communication
- Execute Listen In Program
- Provide team with regular feedback sessions and maintain detailed feedback and attendance records
- Experience working with high-performance websites
- Experience in a training environment or a commercial software company
- Knowledge of Microsoft Web API development
- Familiarity with SharePoint integration
- A solid foundation in unit and integration testing
- Familiarity with database and web server maintenance
Training Services Job Description
- Compile daily reports for pre and post training
- Develops and maintains a current, effective technical assistance model that ensures appropriate guidance is provided to new and participating institutions/sponsors
- Assist with logistics for training activities as needed
- 25% Participate in the planning, conducting, and reviewing of any training within SSC/Call Center and help to assess training effectiveness through observation and quantitative analysis
- Managing classroom logistics, student enrollments, payments, and contracts
- Working closely with the training instructors, accounting, and contracts teams to ensure timely and accurate data
- Assisting students with their enrollments in the learning management system (LMS) and troubleshooting issues
- Providing event planning for department functions
- Take the lead in training course development activities and scheduling
- Present our training plan to dealers for dealer presentations
- Ability to learn new technologies and software applications
- Excellent Master's or Bachelor’s degree or equivalent from a recognized university required
- 7+ years of relevant experience, ideally in a training function within a professional services environment
- Demonstrated experience in designing, developing and implementing training frameworks and materials
- Understanding of training management requirements and environment
- Experience in running designing marketing / communication programs