Transition Manager Job Description
Transition manager
provides consulting, coaching and training on organizational processes to develop and advance core IT Services and practices (ITSM, Agile, SDLC, ITIL, Service Now Governance).
Transition Manager Duties & Responsibilities
To write an effective transition manager job description, begin by listing detailed duties, responsibilities and expectations. We have included transition manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Establishing and ensuring that appropriate TTM processes are used/followed (such as reporting, risk management, lessons learned, quality, escalating, communications ) as listed in the SOW
Ensure products and services are delivered within the Transition and Transformation within schedule, scope and budget and meet the required level of quality
PMP certification and ITIL certifications are desired
Conversant with service management and delivery best practices
Knowledge of IT structure and functions within Barclays and the services and product set of GRB
Broad understanding of Technology strategy, design and business direction
Provision of single point of contact for service specialism and operational knowledge to the project community and the Technology Offices
Facilitate service-related issue resolution and risk mitigation throughout the project lifecycle
Recognised as the subject matter expert across end-to-end service management principles
Good knowledge of risk, business area risk and the Barclaycard Technology risk structure, roles and resources
Transition Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Transition Manager
List any licenses or certifications required by the position: ITIL, PMP, PMI, PRINCE2, HR, SCRUM, V3, MCAS, MS, RPA
Education for Transition Manager
Typically a job would require a certain level of education.
Employers hiring for the transition manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Education, Computer Science, Engineering, Technical, Graduate, Project Management, Management, Finance, Business/Administration
Skills for Transition Manager
Desired skills for transition manager include:
Microsoft Outlook and Office
Financial markets
Products and services
Industry best practices
TIAA standard offer products and services and our competitors
Consulting skills and internal/external client relationship and vendor management
ITIL
ITSM
TTM
Organizational change and IT transformation principles
Desired experience for transition manager includes:
Broad understanding of other risk related policies, such as the Data Protection Act
Ensure appropriate reporting and analysis via KPI’s and metrics using ServiceNow or as defined
Lead, where appropriate, projects under service improvement in line with business demands and needs
Provide input around the delivery of all the Services within the role remit into the overall IT Service Management strategy
Lead virtual teams from other functions or regions to ensure that new service lines are documented correctly and operational support acceptance is achieved
Managing the financial aspects for Transition/Transformation activities, including setting budgets and approving forecasts
Transition Manager Examples
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Transition Manager Job Description
Job Description Example
Our growing company is hiring for a transition manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for transition manager
- Coordination of the transitions process in the region/geography for client transition activity (fund & share class launches, fund migrations out, fund closures, mergers, investment manager changes)
- Co-ordination and execution of the transitions process in the region/geography for fund launches and fund migrations in, systems setups
- Coordinate full transition and on-boarding of client to LD&MC platform across COTC and Listed products
- Degree educated or equivalent (preferred)
- Strong organisational skills, with the ability to identify and prioritise multiple tasks
- Either a cross product background or a background as a specialist in rates, credit, FX or listed clearing and intermediation
- The ability to coordinate and manage work requirements across multiple business areas and functions
- The ability to work in a fast-paced, highly regulated environment
- A dedication to servicing a demanding internal and external Client base
- Intermediate PowerPoint skills as the role will require you to put together presentations
Qualifications for transition manager
- Bachelor’s degree in Project Management, Architecture or related field
- Seven or more years of transition management or consulting experience
- Change facilitation skills
- Ability to work across multiple departments and develop excellent working relationship with internal and external clients
- Degree required from accredited institution, Bachelors desired, any field
- Excellent verbal and written communications skills a must
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Transition Manager Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of transition manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for transition manager
- Anticipating internal and/or external business challenges and resistance to change
- Identifies potential areas of concern including compliance, quality control, and vulnerabilities and risk
- Provides transition leadership and support for new business opportunities in pre-sales phases on large, complex and global deals at customer meetings, presentations
- Develops and owns transition communication plan to ensure consistent understanding of transition progress vs
- Provides expert problem management support to difficult implementation issues and ensures root-cause analysis is conducted and a corrective action plan is followed through with any learning applied for future benefit
- Assesses and ensures team uses process to improve productivity/cost productivity
- Provides a focus on Service Level Agreement (SLA) definition and customer satisfaction
- Champions teamwork and knowledge sharing
- Defines and ensures appropriate resources to form delivery team for new service contracts
- Provide transition leadership and support for new business opportunities in pre-sales phases on large, complex and global deals at customer meetings, presentations
Qualifications for transition manager
- At least 5 years of experience with program/application transition
- Responsible for end to end delivery of projects
- Must have ability to work with a team with proven people management skills & experience in managing multiple full scale projects
- Work closely with the bid/project, 3rd party and service delivery teams throughout the new business lifecycle and owning the project related issues associated with the introduction of the service until the formal point of handover to the Service Delivery team(s)
- Develop and own transition communication plan to ensure consistent understanding of transition progress vs
- Provide expert problem management support to difficult implementation issues and ensures root-cause analysis is conducted and a corrective action plan is followed through with any learning applied for future benefit
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Transition Manager Job Description
Job Description Example
Our growing company is looking to fill the role of transition manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for transition manager
- Ensure that the delivery of new products and/or services from the project meets business requirements and is delivered within defined cost constraints
- Build and maintain effective relationships with colleagues, other business units and key stakeholders
- Manage the change management approach in a business and/or technical environment
- Manages project delivery team
- Manage a portfolio of transition projects in Manila
- Partner with J&J GS service delivery teams in Manila to plan and execute transition activities internal to J&J GS
- Identifies and responds to the key business drivers and those areas of business need which are not adequately supported by current and planned IT, within the strategic planning time frame
- Evaluates major options for providing IT services effectively and efficiently and recommends solutions
- Documenting and assessing impacts of program/project change requests in a timely manner
- Ensuring your program/projects are auditable (CGI quality processes applied)
Qualifications for transition manager
- Minimum 7-10 years IT Services and Outsourcing Experience
- Has worked as a Transition Lead for medium to large Managed Services type of transactions
- Been involved in creating and presenting the Transition Plan and Knowledge Transfer approaches to the client as part of the deal sales process
- Is comfortable with different types of Outsourcing deal structures and services, including AMS, ITO, As-A-Service and Cloud based structures
- Has hands-on knowledge of typical Transition Tools and Accelerators, and has used them during solutioning and execution
- Has strong project management, and communication skills
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Transition Manager Job Description
Job Description Example
Our growing company is looking to fill the role of transition manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for transition manager
- Act independently to deliver to schedule, budget and scope
- Manage the transition of services valued at under $10M over the course of 3 years
- Use standardized tools, templates and processes (CGI Methodology) to manage your program/projects
- Experience in managing, direct or matrix project managers, technical resources and other resource assigned to the Transition and Transformation engagement
- Demonstrate understanding and refinement of Transition and Transformation plans and deliverables in the IT outsourcing space, which includes but is not limited to HR, Finance, Infrastructure Management Frameworks, Knowledge Transfer, Training, Operating Process and Procedures, Facilities, Organizational Change Management and Governance and Reporting
- Coordinate the business readiness plan, taking into consideration IT deployment, data migration, training and engagement activities and any business activities required to integrate new processes into the business as usual environment
- Organize, plan and direct program schedules and monitor
- Drive for customer satisfaction reviews and corrective actions related to GBS activity
- Occasional travel to site locations
- Managing the IRES Transition Task Order for program cost and schedule compliance
Qualifications for transition manager
- Can work in a collaborative manner with distributed and virtual teams and lead them during delivery
- Understands the HR and Change Management aspects inherent in key transition situations
- Relevant regulatory and industry standards and good practice
- Methods and techniques for structured reviews, including reviews of technical diagrams, test plans, business cases and any other key deliverables
- The ability to work well within a team using your own initiative
- Finance and Accounting process knowledge
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Transition Manager Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of transition manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for transition manager
- Setting daily team priorities
- Service Mobilization professionals develop the setup, stabilization and handover of service into operations
- Also includes the transformation of operational processes
- Strong PM background
- Support the sales process with Service Transition estimation, project planning and description of the approach in proposals and client meetings
- Service Management and Unit Operations implementation
- Leads, Defines, launches, and drives mission-critical strategic and operational initiatives in technical programs
- Manages change management including ownership of a documentation library, communication plans, process training
- Leads complex program management tasks and development of standards and processes for scheduling, administration, and accounting
- Briefs and reports on transition status, including operating metrics against goals and contractual service levels
Qualifications for transition manager
- People management experience - or other project managers
- Execute various activities to deliver projects, such as the project plan, the work plan, a risk log and management of it, a communication plan, an issues log and resolution, change request
- Obtain all project team member engagement (individual, team, client, and supplier), approvals
- Establish governance structure, communication plans, along with roles and responsibilities and subsequent service delivery through RACI
- Communications - Creating comm plan for internal stakeholders and users
- Strong system skills and highly numerate