Transport Coordinator Job Description
Transport Coordinator Duties & Responsibilities
To write an effective transport coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included transport coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
Transport Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Transport Coordinator
List any licenses or certifications required by the position: EMT, BLS, TB, CPR, PALS, ACLS, NREMT, NRP, PFCCS, AALAS
Education for Transport Coordinator
Typically a job would require a certain level of education.
Employers hiring for the transport coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Engineering, Management, Education, Economics, Computer, Supply Chain Management, Associates, Business/Administration, Information Systems
Skills for Transport Coordinator
Desired skills for transport coordinator include:
Desired experience for transport coordinator includes:
Transport Coordinator Examples
Transport Coordinator Job Description
- Must be available for customer service and transport delivery concerns during non business hours
- Coordinates and maintains current status of all Critical Care Transport (CCT) and emergency medical response resources at all times through multiple tracking systems
- Based on assessment of patient information and in collaboration with CCT clinicians, formulates plan for appropriate transport based on meeting the needs of the patient in the timeliest, cost-appropriate, and efficient manner
- In-taking assignments, verifying the condition, location and availability of the transport assignment and documenting all notes in Cargotel (Logistics operating system)
- Data entry for up to 100 assignments a day
- Intake, process, and upload vendor insurance and onboarding packet
- Verify and update all unverified and problem accounts in Cargotel
- Assist transport coordinators with follow up calls and basic operation needs
- Facilitate and coordinate driver schedules, trip planning for single board team based operations for HTSI
- Coordinates and directs ground and air notification for incoming ambulances
- Able to demonstrate process driven outcomes
- Able to demonstrate a strong customer service focus, setting the expectations for the teams
- Numerate and literate, ability to interpret data and report outputs and actions accurately
- Strong interpersonal skills, ability to build effective working relationships
- Understanding of legal requirements with regards to transport would be an advantage)
- Assessing patient location, condition and needs from caller
Transport Coordinator Job Description
- Enters data for all activities performed within the communication center
- Will help hospital staff with L.O.S
- Review/track load plans and procedures with operations to maximize freight efficiency
- Coordinate operational plans in concert with other corporate departments to ensure excellent transportation service is provided to the business
- Work with the Distribution Center, Supply Chain and Customers on resolving issues
- Scheduling and dispatching of freight
- Build and maintain good working relationships with carriers and in the transport vendor/service community
- Coordinate BC Inbound freight (Short-haul and Local)
- Communicate with the various procurement groups when additional service is required
- Ensure that daily and weekly reports are completed, accurate and sent on time
- Minimum of 3 years of recent progressive clinical experience to include at least one year experience in a critical care or emergency department environment
- At least one year of customer service in any office related industry
- Basic knowledge of the transportation industry
- Phone experience required, must be able to answer and complete multiple phone lines
- Basic Microsoft Office, Word, Excel, PowerPoint and Outlook experience
- This position requires a minimum of one year of dispatch experience in a common carrier or private carrier environment involving LTL freight
Transport Coordinator Job Description
- Facilitates relationships with carriers to ensure on time arrival and departures
- Ensuring all compliance regulations are followed and maintained
- Coordinate outside yard activity
- Communicate with carriers
- Requisition additional trailers if necessary
- Book loads to doors
- Coordination on dunnage
- Review sort and file driver paperwork
- Input data in JDA & turnpike
- Coordinate shuttle
- Completion of and EMT program
- EMT or EMT-P
- Dispatching experience for an EMS agency or emergency operations center preferred
- Preferred trained as BLS and PALS instructor, moderate sedation, TNCC and S.T.A.B.L
- Two Year Business Degree
- Communicate with vendors, stores, warehouse colleagues
Transport Coordinator Job Description
- Receives and prioritizes a high volume of transport requests
- Dispatches staff in an efficient and timely manner, as needed, based on departmental guidelines and procedures
- Uses bed management and computer software to ensure that discharge and patient transport requests are assigned and carried out within the time standards
- Monitors and ensures equitable distribution of workload for employees performing transports
- Utilizes problem solving skills and shows initiative to ensure that service goals are met
- Provides excellent customer service to patients, visitors, co-workers, physicians and other departments
- Understands the through-put of our patients as it relates to patient movement and discharges
- Answers telephone inquiries and requests, and communicates information to coordinate and/or facilitate the department’s services
- Assists in the work flow of the department
- Acts as the command center for facility-wide support service dispatching
- Compile tables during transportation service and vehicle purchase tenders (input supplier data)
- Good knowledge of road transportation legislation and industry
- PC literate with knowledge of databases and spreadsheets
- Self-starter, team player, diplomatic
- 3-5 years of experience in transportation or logistics
- University degree or extensive knowledge of DHL’s European Linehaul Network
Transport Coordinator Job Description
- Logs and tracks requests in software systems to assure they are assigned and covered
- Evaluates quality and timeliness of work performed by staff
- May coordinate the maintenance of wireless communication devices, which may include, but is not limited to, spectra-link phones
- Transport patients or equipment to various areas of the hospital as required
- Assures performance improvement and monitors performance of transport effectiveness and efficiency
- Other duties as assigned per One Call Center or Manager/Director
- Supports manager and supervisor functions
- Answer Common Carrier calls regarding deliveries and appointments
- Ensure scheduled loads are shipped within STS timing and/or follow-up support for recovery
- Maintain process improvements, qualification files, and KPI Transport Board metrics and focus on trend analysis for prevention
- A challenging position with responsibilities
- Training and development possibilities
- Must have current license to practice Respiratory Care in the State of Texas, and be a Registered Respiratory Therapist (RRT) by the National Board for Respiratory Care (NBRC)
- Must obtain national certification (Neonatal Pediatric Specialist or Certified - Neonatal Pediatric Transport) within one (1) year of employment
- Preferred trained in intubation, BLS and PALS instructor, TNCC, S.T.A.B.L.E
- Ability to function in a fast paced, at times high stress work environment