Business Systems Administrator Resume Samples

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E Wiza

Ena

Wiza

253 Hintz Plains

Detroit

+1 (555) 601 1933

253 Hintz Plains

Detroit

Phone

p +1 (555) 601 1933

Experience Experience

Philadelphia, PA

Business Systems Administrator

Philadelphia, PA

Kling LLC

Philadelphia, PA

Business Systems Administrator

Define, document and complete on-going cross training with peers for the systems business and process rules for all applications
Primary point of contact for recurring and non-recurring analytics and report requests
Application specific reporting and analysis
Create technical documentation and conduct end user training
Primary point of contact for employee and manager support, as well as maintaining Workday permissions/security
Application specific reporting analysis
Perform data quality assurance testing, data audits and analysis

Dallas, TX

Yardi Business Systems Administrator

Dallas, TX

Kemmer-Jast

Dallas, TX

Yardi Business Systems Administrator

Proactively communicate potential dependencies and risks, and provide propose mitigation plans or interim workaround solutions
Work with business users to evaluate, analyze, validate, facilitate, and manage end user support requests and bug fixes
Test developer delivered fixes
Assist with training business users on application functionality and newly delivered application enhancements
Discern and apply business rules, complex business workflows, data progression, and application integrations to resolve user or application challenges, conflicts, or issues
Provide collaborative input for application enhancement projects
Serve as a project advisor and training resource to the business and technical teams

present

Phoenix, AZ

Business Systems Administrator Dynamics CRM

Phoenix, AZ

Braun-Shanahan

present

Phoenix, AZ

Business Systems Administrator Dynamics CRM

present

Adhering to change management policies and best practices
Potential and existing vendors
Following corporate processes and policies
Best practice application configuration practices and documentation
Implementing the software selection process
Very strong attention to detail
Sound judgment

Education Education

Bachelor’s Degree in Business Administration

Kent State University

Bachelor’s Degree in Business Administration

Skills Skills

Highly numerate and accurate with strong attention to detail and excellent verbal and written skills
Strong Microsoft Excel knowledge
Strong attention to detail and accuracy
Thorough knowledge of financial Banking systems
Excellent English verbal and written communication skills
Excellent data manipulation skills
Ability to work effectively in a team environment or independently with minimal supervision
Thorough knowledge of systems hardware, software, and system administration
Strong understanding of Master Data Business Processes and Data-base Systems
Thorough knowledge of applications development methodologies

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15 Business Systems Administrator resume templates

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Business Systems Administrator Resume Examples & Samples

Provides primary support of a fully integrated Point of Sale (POS) system with 30 customer POS register/systems, call center terminals and back office workstations
Evaluates and resolves user problems; identifies and obtains appropriate resources for the resolution of complex problems; corrects routine problems by making minor repairs to computer equipment and/or entering specialized commands or data into system; contacts appropriate resources for additional assistance
Manages updates to the system and ensures that system is functioning properly, post update
Instructs computer system users in the use of computer equipment and of computer applications; answers questions and assists in resolving problems regarding the methods and procedures for using computer applications
Coordinates installation of new hardware/software; installs, tests, and monitors the operation of computer hardware and software; configures hardware and software to meet organizational needs
Evaluates and recommends changes or additions to company’s computer systems, using substantial knowledge of information technology systems and methods, as well as knowledge of departmental operations. Identifies possible improvements and makes recommendations for purchase of new information systems hardware and software
Adapts existing database software, spreadsheets, and other programs to best meet departmental or end-user needs
Performs other duties as required, such as writing database queries, designing, producing database reports, and exchanging information with MIS, Department Operations, Marketing and Financial Operations
Actively participates in user-group discussions, meetings and advanced training on a regular basis. Exchanges ideas, information and suggestions with other users and with POS/Ticketing software vendor

Archer Business Systems Administrator Resume Examples & Samples

Maintains and administers systems (distributed and mainframe) including but not limited to data table, download
Partners with IT, vendors and business system analysts in performing root cause analysis and recommendation of
Elicit detailed business requirements through process documentation and workflow diagrams
Define and document use cases
Develop test strategy, test plan, and test cases, ensuring all business requirements are represented
Assist Project Manager in the development of the Implementation Strategy and Implementation Plan
Work with Training Department in developing training as part of the Archer tool roll-out
Create/update standards and procedures, and user guides, needed for Archer tool roll-out
Archer Administrator certification (preferred)
Strong knowledge of business systems software, PC’s, LAN’s, WAN’s
Strong knowledge of Financial Banking systems

Business Systems Administrator Resume Examples & Samples

Provide functional & technical expertise on existing Finance applications
End User Support: Responsible for the day to day support of Finance applications including
College degree (BA/BS), preferably concentrated in IT, business systems/applications, and/or accounting/finance
3-5 years of experience directly related to the supported business area with an aptitude for operational business process development and systems
Background and experience in financial application systems is preferred
Detailed knowledge of Oracle EBS Financial applications, and the underlying security module
Keen problem solving skills, ability to deal with complex situations and recommend a course of action/solution
Collaborating cross functionally to implement new systems and tools
Influencing and negotiating at various levels
Data query and report writing capabilities

Business Systems Administrator Resume Examples & Samples

Maintains and administers systems (distributed) including but not limited to databases, download and interface maintenance; and lead development of system components using product specific tools to create processes, workflows, reports, and other objects
Performs complex systems administration. Monitors and validates tasks are executed based on business requirements and are in compliance with bank policy
Receives business requests and performs preliminary analysis to determine if desktop, application or network connection issues need escalation of the Bank of the West Service Desk
Partners with lines of business, IT, vendors, and business system analysts in performing root cause analysis and recommendation of viable solutions. Serves as escalation point for department employees
Notifies and keeps Business Units and Department management abreast of system issues affecting the business
Proactively looks to review, evaluate, automate, and improve existing processes
Serves as the lead and System expert for a highly matrixed bank-wide initiative
Interface with internal and external vendors to ensure requirements are met and delivered on time
Partners with analytics team to define, document, and configure key fraud prevention strategies
Must have experience configuring, developing, or supporting the BAE/Norkom alert and case management system or similar systems
Proactively provides recommendations and implements solutions to improve platform health
Follows PM-COP Project Management Methodology
Develops on the platform in XML, SQL (Oracle), Python, Perl, cURL, and .net
Leads small projects for lines of business in integrating usage of the platform and leads other administrators in that process
Follows the Software Development Lifecycle Methodology and uses existing bank tools such as Subversion and HP ALM QC for QA and UAT Testing
LI-KJ2
Master’s/Advanced Degree preferred
5+ years information technology and/or financial services experience
Thorough knowledge of business systems architecture
Thorough knowledge of programming, documentation and interface requirements
Thorough knowledge of systems hardware, software, and system administration
Thorough knowledge of financial Banking systems
Thorough knowledge of applications development methodologies
Thorough knowledge of Oracle SQL and XML
Some knowledge of IBM WebSphere and J2EE applications
Some knowledge of RedHat Enterprise Linux

Business Systems Administrator Resume Examples & Samples

Performs complex system administration. Monitors and validates tasks are executed based on business requirements and are in compliance with bank policy
Partners with IT, vendors and business system analysts in performing root cause analysis and recommendation of viable solutions. Serves as escalation point for department employees
LI-JB1
5+ years Financial Services and/or Information Technology
Strong knowledge of Systems Administration
Advanced knowledge of Microsoft Office Suite, Access, and Visio

Business Systems Administrator Resume Examples & Samples

Training: Cross-train peers, create/maintain process documentation, train end-users. (15%)
Serve as the application point of contact and perform day to day administration-type tasks related to sales automation and sales distribution systems maintenance, including but not limited to: user management, security, configuration and customization, work flow and approval management, communication templates, analytics, reports, Salesforce.com, AppExchange, data management, audits, permission sets and sharing rules, and account demographic updates
Complete system maintenance to ensure system environments are aligned with configuration updates, new functionality, data management and retirement. Ensure all security for all distribution systems is updated and accurate including: access to the system records, field, sharing rules, manage and assign user licenses, and notify the business owner of any issues or risks. Assess user’s business need to ensure the match with security level, including exported data
Identify and implement continuous improvements of distribution systems. This involves researching, testing, or escalating system issues by taking ownership of the issues to resolution. Drive the investigation and analysis of process or application changes. This includes identification of high level business needs. This analysis involves gathering input from various constituents; determining which requirements can be implemented right away and which may need further business review
Participate as a subject matter expert in meetings by presenting best practices, recording meeting minutes and make recommendations about resource estimates to a Review Committee and Team Leaders. This is decision support data to prioritize when to incorporate enhancement releases or major configuration changes and potentially re-training of users
Create, modify, and test application configuration changes based on user feedback as well as organizational changes. The most common configuration changes include: create or modify new screen layouts, add custom-defined-fields, edit pick lists for existing fields, modify Process(es) and Develop reports and dashboards. Perform configuration peer reviews and database de-duping, mass data uploads and clean-up procedures as necessary
Research changes in upcoming versions of salesforce.com and other integrated applications and provide recommendations to management when necessary to enhance efficiency and productivity
Provide day to day end user support and share best practices tips and tricks to enhance and increase Salesforce user knowledge and adoption. Execute customer support requests received from all input channels, (phone, cell phone, email, or in person), in the agreed upon timeframe, during the designated support hour coverage model
Maintain accurate and timely user on-boarding, off-boarding, and transfer of multiple users; train new users on the systems or existing users on new functionality, create and maintain job aids, train users on new Reports and Dashboards, grant users appropriate access to fields, screens, and records as required for their job
Address, troubleshoot and work to resolve individual user issues within the system; log support issues to identify trends and topics requiring escalation and feature enhancements. Keep Business Owner informed of requests and or decisions made to resolve a short term solution
Collect, track, and evaluate feedback, issues, and risks received from internal and external customers including Sales Leaders. Consolidate and present to management and decision-makers on a regular basis to determine how and if the application will be modified
Analyze application problems and identify both short-term and long-term solutions. Maintain processes related to system maintenance and support, quality control administration, business metrics, reporting and other needs of the business
Define, document and complete on-going cross training with peers for the systems business and process rules for all applications
Create and maintain the Business Systems Administrator business process documentation. Provide training to new end users through support requests as needed

Business Systems Administrator Resume Examples & Samples

Data Entry
Production of management information
User support
Advanced MS office
Property management and accounting packages for managing agents
Horizon experience
Experience in a data entry or systems administration role within a busy office environment
Experience of building end-user reports would be an advantage, particularly with an understanding of accounting techniques and/or systems
Able to work on own initiative and manage time effectively
Highly numerate and accurate with strong attention to detail and excellent verbal and written skills
Aptitude to understand business processes and procedures and assimilate new systems skills
Able to interpret and investigate problems, apply common sense to the identification of solutions, and report clearly to senior management, IT and systems suppliers
Committed to the provision of excellent customer service and to meeting deadlines

Business Systems Administrator Resume Examples & Samples

2-3 years experience deploying, maintaining, & configuring JIRA on premise for a diverse set of project management needs
1-2 years experience deploying and managing Confluence on premise deployments
Have worked in a software development environment using agile methodologies like scrum and kanban boards
In depth knowledge of the Atlassian add-on marketplace
Extensive familiarity with complex permission configurations & troubleshooting in JIRA & Confluence
Experience developing add-ons for Atlassian applications
Ability to administer underlying Linux servers to host JIRA & Confluence
Knowledge of and experience implementing project management best practices in JIRA Agile boards and JIRA projects
Is comfortable owning the process for migrating an existing JIRA instance to JIRA 7
Must be detail oriented with strong organizational and analytical skills
Ability to collaborate across groups in fast paced, dynamic environment

VP Risk Business Systems Administrator Resume Examples & Samples

Maintains and administers systems (distributed and mainframe) including but not limited to data table, download and interface maintenance; and may lead development of system components using product specific tools to create reports and other objects
Receives business requests and performs preliminary analysis to determine if desktop, application or network connection issues need escalation
Reviews and analyzes trends, proposes and implements changes to reduce problem incidents. Ensures accuracy of all incidents reported for management reporting
Proactively looks to review, evaluated, and automate existing processes
Ensures system administration documentation is up to date for all systems
Proactively provides recommendations and implements solutions to improve business system health
Bachelor’s Degree or the equivalent combination of education and experience required
7 to 10+ years of experience working in banking or other financial institution setting and / or Information Technology
Advanced knowledge of Microsoft Office Suite
Experience in Process Improvement
Advanced experience in Visual Basic macro’s
Communicates effectively with diverse groups and individuals
Understands CIB software, hardware and technology

Financial Business Systems Administrator Resume Examples & Samples

Superior problem solving and analytical skills, combined with impeccable business judgment
Excellent written and oral communication skills that enable clear and concise communication to all levels of the organization
Demonstrated ability to build successful relationships with business partners and senior management
Appreciation for data integrity, process definition and organizational alignment
Passionate, energetic, and enthusiastic to drive results
Excellent organizational and documentation skills with the ability to multi-task in a fast-paced, dynamic environment
Demonstrated ability to meet tight deadlines with emphasis on sustained accuracy and attention to detail

Business Systems Administrator Resume Examples & Samples

Complete system maintenance to ensure system environments are aligned with configuration updates, new functionality, data management and retirement; Ensure all security for all distribution systems is updated and accurate including: access to the system records, field, sharing rules, manage and assign user licenses, and notify the business owner of any issues or risks; Assess user’s business need to ensure the match with security level, including exported data
Identify and implement continuous improvements of distribution systems; This involves researching, testing, or escalating system issues by taking ownership of the issues to resolution; Drive the investigation and analysis of process or application changes; This includes identification of high level business needs; This analysis involves gathering input from various constituents; determining which requirements can be implemented right away and which may need further business review
Participate as a subject matter expert in meetings by presenting best practices, recording meeting minutes and make recommendations about resource estimates to a Review Committee and Team Leaders; This is decision support data to prioritize when to incorporate enhancement releases or major configuration changes and potentially re-training of users
Create, modify, and test application configuration changes based on user feedback as well as organizational changes; The most common configuration changes include: create or modify new screen layouts, add custom-defined-fields, edit pick lists for existing fields, modify Process(es) and Develop reports and dashboards; Perform configuration peer reviews and database de-duping, mass data uploads and clean-up procedures as necessary
Provide day to day end user support and share best practices tips and tricks to enhance and increase Salesforce user knowledge and adoption; Execute customer support requests received from all input channels, (phone, cell phone, email, or in person), in the agreed upon time frame, during the designated support hour coverage model
Address, troubleshoot and work to resolve individual user issues within the system; log support issues to identify trends and topics requiring escalation and feature enhancements; Keep Business Owner informed of requests and or decisions made to resolve a short term solution
Collect, track, and evaluate feedback, issues, and risks received from internal and external customers including Sales Leaders; Consolidate and present to management and decision-makers on a regular basis to determine how and if the application will be modified
Analyze application problems and identify both short-term and long-term solutions; Maintain processes related to system maintenance and support, quality control administration, business metrics, reporting and other needs of the business
Create and maintain the Business Systems Administrator business process documentation; Provide training to new end users through support requests as needed

Business Systems Administrator Resume Examples & Samples

Solve technical and business problems related to specific software applications
Answer general and technical questions related to specific software applications
Maintain specific software application roadmaps
Coordinate with internal software application functional (business) users
Coordinate with external resources in support of software application
Support software application specific training
Develop and support continuous improvement of systems and business processes
Continuous education and self improvement in business practices, software administration, and general technology services
Application specific reporting and analysis
Coordinate with internal technical resources in support of specific software application
Application specific reporting analysis
Perform and support specific software application configuration and administration
Perform and support specific software application maintenance

Business Systems Administrator Resume Examples & Samples

Bachelor’s Degree in Information Systems, Business Administration or related field -OR- 4+ years equivalent technical and professional training / experience
2+ years experience in procurement, legal and/or business systems administration
Contract management system (CMS) and systems reporting experience
Strong working knowledge of contract terms and structure
Experience training system users and other administrators a plus
Proficiency in standard Microsoft Office Suite; SharePoint knowledge a strong plus
Proven ability to learn new software packages
Ability to effectively communicate at all levels both inside and outside the organization
Ability to correctly translate information received and produce accurate records
Strong time management, prioritization, and problem-solving skills; with an exceptional attention to detail
Ability to exercise discretion in the handling of confidential information
Ability to negotiate and problem solve in a diplomatic, tactful manner

Business Systems Administrator Resume Examples & Samples

Provide day-to-day administrative support for multiple SaaS based applications (e.g. Salesforce.com, Coupa, NetSuite and various other SaaS systems.)
Triage and resolve issues reported by users in the various SaaS applications
Provision new users, manage workflows, manage system configuration, and general end user assistance
Collaborate with the rest of the IT development teams to identify system improvements
Design, develop and test enhancements in alignment with internal business process requirements
Document all changes to applications per internal controls
Create technical documentation and conduct end user training
Adhere to industry best practices for change and release management

Business Systems Administrator Resume Examples & Samples

B.A. or B.S. in Computer Science or related Business degree
Minimum of 3 years experience, preferably in Sales Operations, Customer Service or Finance
Experience with Salesforce.com
Experience with SAP SD Customer Master
Strong Microsoft Excel knowledge
Experience with CRMFusion’s DemandTools software desired

Business Systems Administrator Dynamics CRM Resume Examples & Samples

Strong interpersonal skill
The ability to foster positive productive professional relationships
The ability to elicit and assess feedback
Sound judgment
Very strong attention to detail
Following corporate processes and policies
Implementing the software selection process
Adhering to change management policies and best practices
Best practice application configuration practices and documentation
5+ years – hands on experience in application configuration
2+ years - business analysis experience
Customer Service skills

Business Systems Administrator Resume Examples & Samples

Primary support of VHDA’s Mortgage Loan Origination system
Provide expert guidance to customers to ensure best benefit from supported Homeownership applications
Subject matter expert on data, table and databases associated with Mortgage Loan Origination system and other Homeownership applications and understand how the Homeownership uses data for decision making
Perform data quality assurance testing, data audits and analysis
Conduct research for Homeownership on both technology and business trends
Manage Mortgage Loan Origination System configuration based on business requirements, setup and changes
Maintain expert knowledge of assigned Homeownership applications and supporting technologies
Resolve Mortgage Loan Origination System service requests from customers in a timely manner
Facilitate training with business users on Homeownership applications; and
Function as a Vendor Manager and Liaison with product vendors relating to Homeownership systems
B.S. Degree in Information Systems, Information Technology, Information Management, Business Administration, or equivalent years of relevant work with increasing responsibilities in a technology field
Background in mortgage industry desirable
Customer Service oriented with several years of experience in 1 or more of the following: a) Mortgage Loan Origination System Support (preferably with Mortgage Cadence application), b) IT related business analysis and business requirements, project management, c) Business Systems Analysis, Business Systems Support, and Quality Assurance testing
A knowledge of database structures and experience with report writing tools and writing SQL queries
Experience with MS Office 2016, Windows 10, SQL 2012, SharePoint 2010
Desktop and network foundational knowledge and support skills
Strong troubleshooting and problem management skills
Excellent communication skills – written and verbal – to both Homeownership business and IT audiences

Business Systems Administrator Resume Examples & Samples

Ensure inbound data is complete, cleansed and formatted to meet minimum requirements prior to upload into Salesforce.com
Work on ad-hoc / special data projects as required
Provide back-up support to the SAP Customer Master
Run Salesforce.com exception reporting to cleanse and update records
Help measure and maintain high degree of data integrity, quality and consistency
Identify weaknesses within processes and present recommendations to the team
Strong attention to detail and accuracy
Excellent data manipulation skills
Strong understanding of Master Data Business Processes and Data-base Systems
Ability to work effectively in a team environment or independently with minimal supervision
Decisive, assertive and self-directed – must adhere to, and support, data governance standards of the enterprise at all times

Yardi Business Systems Administrator Resume Examples & Samples

Work with business users to evaluate, analyze, validate, facilitate, and manage end user support requests and bug fixes
Elicit articulated and unarticulated business requirements through in-person or virtual interactions
Document requirement descriptions, acceptance criteria, and functional design requirements, as well as any associated data definitions/use cases
Discern and apply business rules, complex business workflows, data progression, and application integrations to resolve user or application challenges, conflicts, or issues
Test developer delivered fixes
Assist with training business users on application functionality and newly delivered application enhancements
Serve as a project advisor and training resource to the business and technical teams
Provide collaborative input for application enhancement projects
Collaborate with solution delivery team to prioritize requirements in upcoming releases as well as the full requirements backlog
Proactively communicate potential dependencies and risks, and provide propose mitigation plans or interim workaround solutions
Able to work independently with minimal supervision, with equal ability to work collaboratively on a team and accept constructive feedback
2+ years of financial, business analysis, consulting, systems, and/or data analysis experience
Experience working on application development and/or technology implementation using multiple methodologies including waterfall, Agile, and hybrid
Detail oriented with critical thinking skills
Ability to effectively collaborate with key business stakeholders on solution requirements
Instinct to ask relevant probing questions that get to the “why” behind business requests to achieve exceptional outcomes
Work effectively with diverse teams of people with multiple perspectives and talents
Comfortable with consensus building and soliciting constructive feedback
Self-motivated focus on continual development, results delivery, high performance, accountability
Proven ability to multitask, and effectively manage/prioritize time across competing activities/resources
Strong verbal/written communication skills with the ability to distill meaningful and accurate information from potentially ambiguous business descriptions
Ability to analyze and articulate the value and cost of proposed solutions and requirements
Advanced expertise in MS Excel, PowerPoint, Visio and Word
Familiarity with Salesforce, Yardi, Yardi Advanced Budgeting/VMF, PeopleSoft, Oracle, Blueworks Live, Rally Software a plus
Real Estate experience, particularly property management, preferred
Experience working with a global company is a plus
Customer service/support experience is a plus

Senior Business Systems Administrator Resume Examples & Samples

Good numerical and literacy skills
Ability to communicate at all levels including Senior Management (both written and verbally)
Computer Literate (Microsoft Office Packages e.g. Outlook, Word)
Working knowledge of Customs and Excise procedures
General Health and Safety awareness
Excellent leadership capabilities with 2 years’ experience of organising and coaching a team

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