Cash & Trade Processing Representative Resume Samples
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Cash & Trade Processing Representative Resume Samples
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LM
L Mosciski
Leann
Mosciski
795 Funk Lake
Los Angeles
CA
+1 (555) 383 5101
795 Funk Lake
Los Angeles
CA
Phone
p
+1 (555) 383 5101
Experience
Experience
Philadelphia, PA
Cash & Trade Processing Representative
Philadelphia, PA
Erdman and Sons
Philadelphia, PA
Cash & Trade Processing Representative
- Works under direct supervision with detailed procedures while performing job duties
- Building positive working relationships and working with team members to understand the root cause of an issue in a timely and effective manner
- Takes personal responsibility for own performance, identifying enhancements to processes that realise tangible benefits
- Acquire expertise on complete workflow of inquiry life cycle, teams involved, and their inter dependencies
- Assist new team members with procedural tasks
- Provide creative solutions to enhance operational efficiency and increase productivity
- Working knowledge of Microsoft Office products
Los Angeles, CA
MYS Ctsm Pg-cash & Trade Processing Representative
Los Angeles, CA
Senger, Weimann and Renner
Los Angeles, CA
MYS Ctsm Pg-cash & Trade Processing Representative
- Provide technical support to Relationship Managers of various business units
- Provide technical support to relationship managers of various business units
- Perform day-to-day operational tasks in trade finance transactional processing or handle cash management processing
- Ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed by the Company/Group
- Ensure due care and diligence is exercised on day to day operational matters relating to Money Laundering and KYC, acquiring relevant knowledge and training; thus, providing support to superiors and subordinates
- Provide technical support to Product and Relationship Managers of the business units
- Ensure compliance with guidelines and policies governing trade finance/cash management operations
present
Houston, TX
TTS Trade Tsp-cash & Trade Processing Representative
Houston, TX
Doyle, Schumm and Auer
present
Houston, TX
TTS Trade Tsp-cash & Trade Processing Representative
present
- Deliver prompt and professional solutions to our customer inquiries via Phone, Mail, Fax or email
- Communicate discrepancies in trade documentation promptly and handhold transactions to ensure that the same are processed on a timely basis
- Maintain regular proactive calls with managed clients across the Corporate, CCB and GCG portfolios for India Trade Operation
- Maintain day to day control and measurement of processing performed by Trade Service Centre in relation to the end to end processing of transactions for managed clients across the Corporate and FI portfolios
- Root cause analysis to be performed on all inquiries and investigations for managed clients and to determine how we can further reduce the number of routine queries via automation and process enhancements
- Quarterly Client Service Reviews for Trade services with focus on individual client scorecards
- Focus on reducing repeat discrepancies provided in client documentation by educating the client, providing analytics to clients to demonstrate the benefits of STP
Education
Education
Bachelor’s Degree
Bachelor’s Degree
University of California, Santa Barbara
Bachelor’s Degree
Skills
Skills
- Applies detailed technical knowledge to deliver quality service and achieve operating efficiency
- Computer literate and ability to grasp several in house systems quickly
- Demonstrated work ethic, capable of disciplined self-motivation and commitment to the highest standards of professional integrity, maturity and judgment
- Literate. Ability to detail issues, in writing, in a clear, accurate and concise manner
- Team players with strong relationship building skills to enable them to adapt to the dynamic business of Citi
- Strong Attention to Details
- Dependable/Reliable/Responsible
- Strong Client Orientation
- Good Team Player
- Strong Written and Verbal Communication
15 Cash & Trade Processing Representative resume templates
Read our complete resume writing guides
1
MYS Ctsm Pg-cash & Trade Processing Representative Resume Examples & Samples
- Candidates with 3 - 5 years work experience in international trade activities or trade
- Experienced Manager with ability to lead and motivate a team of staff to excel in what they are doing
- Good PC knowledge and application skillse
- Good communication and interpersonal skills with all levels of management
- Team player and able to excel in highly challenging environment
- Willing to work staggered hours or shifts. Ability to work long hours
- Abilility to handle all types of customer queries with good composure
2
MYS Ctsm Pg-cash & Trade Processing Representative Resume Examples & Samples
- Good at MS Excel
- Knowing Macro will be an added advantage
- Has Trade background
- Sufficient knowledge of accounting entries and proofing
- Understands funds transfer mechanics
- Able to work long hours
- Able to work late hours
- Good time management
- Good team spirit
- Able to take stress
3
MYS Ctsm Pg-cash & Trade Processing Representative Resume Examples & Samples
- Candidates with 1-2 years work experience in international trade activities or trade finance/cash processing is preferred
- Fresh Graduates with a qualification of second class upper honours degree are encouraged to apply
- Applicants should be Malaysian citizens or hold relevant residence status
4
Cash & Trade Processing Representative Resume Examples & Samples
- Teamwork
- Basic MS Office skills
- Hours: Tuesday-Saturday 7:00a-3:30p
5
MYS Ctsm Pg-cash & Trade Processing Representative Resume Examples & Samples
- Recognized tertiary qualification in banking, business, finance, economics, accounting or management
- With 1 - 2 years work experience in international trade activities or trade finance / cash processing is preferred
- Should be Malaysian citizens or hold relevant residence status
6
MYS Ctsm Pg-cash & Trade Processing Representative Resume Examples & Samples
- Candidates with 1-2 years of related work experience in international trade activities or trade operations is preferred
- Good communication and interpersonal skills with strong email and telephone handling etiquette
- Ability to work on night shift (this is a dedicated night shift operations) or on staggered hours and Malaysia public holidays
7
Cash & Trade Processing Representative Resume Examples & Samples
- Expected to be a subject matter expert, in operational procedures
- Mentoring of staff in use of knowledge of quality and productivity
- Create Team Building Activities during down time
- Participate in Team Meetings for the staff
- Provide support to Transaction Service Representative 3
- Participate in departmental projects
- Lead additional processes within the PSO department
- Must be able to meet data entry keystrokes/hour goal and quality goal
- Must have strong attention to detail and solid organization skills
- Must be proficient in a minimum of 7 of our job processes within the department
- Must possess excellent oral and written communications skills
- 1st Shift: Sunday-Thursday 7AM-3:30PM*
8
Cash & Trade Processing Representative Resume Examples & Samples
- Tertiary educated with banking experience, preferably in cash operations areas
- Good command of written and spoken English, Chinese and Putonghua
- Attention to details and with high accuracy in work
- Cooperative and proactive with high sense of responsibility and team spirit
- Able to work overtime, under pressure and independently
9
Cash & Trade Processing Representative Resume Examples & Samples
- Willing to learn and work overtime
- Client orientated and able to manage tasks under pressure
- Public holiday shift duty is required
10
Cash & Trade Processing Representative Resume Examples & Samples
- Good typing skills
- Good verbal and written English and Chinese
- Good interpersonal skills, with positive attitude
- Meticulous and polite when dealing with internal/external customers and all levels of staff
11
Cash & Trade Processing Representative Resume Examples & Samples
- Supports activities related to compliance and control
- Receives explicit instruction
- Works on the most basic Transaction Services projects under immediate supervision
- Applies detailed technical knowledge to deliver quality service and achieve operating efficiency
- Ability to process (e.g.) Check Clearing, Cheque Collections, wires, Billing independently
- Awareness of Regulatory requirements related to Canada Payment Association
- Minimum of 3 years in a banking environment
12
Cash & Trade Processing Representative Resume Examples & Samples
- Hours: Monday-Friday; 9:00 AM EST - 6:00 PM EST
- Additional coverage required for peak volumes and periodic weekend testing
- Updating and maintaining processing documents
- Active participation in meetings and floor discussions
- Acute awareness of product changes and system enhancements
- College Degree or equivalent work experience preferred
- Must be able to work hours: M-F 9am-6pm and occasional weekends
- Strong data entry skills and attention to detail
- Effective verbal and written communication skills across multiple audiences
- Highly motivated and execution driven with strong time management skills
- Fundamental understanding of FED, CHIPS and SWIFT payment formats
- Must be able to work with Excel, Access and Word
13
Cash & Trade Processing Representative Resume Examples & Samples
- Entering and control banking operations with the highest accuracy and the most efficient way
- Cooperation and support product and cross-product of other Departments
- Identification and reporting of all problems to supervisor, observations on the operational risks in the course of processes or work team
- Training newly hired
- Testing of new applications
- Support supervisor in preparation for audit
- Very good knowledge of English language - spoken and written
- Good knowledge of Microsoft Office programs
- Responsibility for the duties performed
- Creativity, ability to analytical thinking, teamwork, responsibility, attention to detail, customer orientation
- Accuracy / precision
- Ability to acquire and absorb knowledge
14
O&t-cash & Trade Processing Representative Resume Examples & Samples
- University graduate with minimum 2 years of relevant working experience
- Basic understanding of OTC derivatives products
- Proficiency in Microsoft Office application including MS Excel, MS Word
15
Cash & Trade Processing Representative Resume Examples & Samples
- End-to-end handling and coordination between the branch, customer and the sales team
- Co-ordinate and manage with TCS for smooth transaction processing of outsourced processes
- Customization and structuring of corporate guarantees and SBLCs to meet client requirements
- Optimization and re-engineering of trade process flow to improve efficiency and productivity
16
MYS Ctsm Pg-cash & Trade Processing Representative Resume Examples & Samples
- Computer literate with good typing skills
- Team player preferably with trade background
- Good verbal and written skill in English
- Able to work under pressure on long/flexible hours/nightshifts/public holidays
- Good interpersonal skills with positive attitude
- Meticulous and polite when dealing with internal/external customers and all level of staffs
17
MYS Ctsm Pg-cash & Trade Processing Representative Resume Examples & Samples
- A recognized tertiary qualification in Banking, Finance, Business, Economics, Accounting or Management
- Good PC software knowledge
- Good typing skill with high accuracy
- Ability to work in a well diversified team and should posses good interpersonal and communication skills
- Ability to work in a structure high volume, time sensitive and high risk environment
18
MYS Ctsm Pg-cash & Trade Processing Representative Resume Examples & Samples
- Processing relevant transactions guided by the operating procedures, guidelines, policies and standards set
- Ensure that the set productivity targets (efficiency, accuracy, etc.) and processing turnaround standards are achieved (within own area of responsibility)
- Ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed by the Company/Group
- Support the rollout of appropriate quality management systems in the team and other initiatives by the Company/Group
- Ensure due care and diligence is exercised on day to day operational matters relating to Money Laundering and KYC, acquiring relevant knowledge and training; thus, providing support to superiors and subordinates
- Key Control Standards Assessment within department with nil over dues
- Follow up on corrective/ preventive actions to a point where concerns arising from these findings are addressed to a satisfactory level
- Ensure full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed by the Company/Group
19
MYS Ctsm Pg-cash & Trade Processing Representative Resume Examples & Samples
- Preferable with 1-2 years working experience with exposure to operations (particularly electronic payment processing)
- Ability to work during Malaysia public holidays
- Ability to work extended hours
20
Cash & Trade Processing Representative Resume Examples & Samples
- Nostro account reconciliation to ensure outstanding entries are attended to and escalated in timely manner
- Relay messages received from other Financial Institutions pertaining to cash transactions to internal departments
- Ensure follow up is done on transaction inquiries with internal departments, other Citi Branches and other Financial Institution within case SLA to ensure prompt resolution
- Preferably 1-2 years in banking, cash operations
- Experience in handling investigations cases
- Strong Customer Orientation
- Strong Attention to Details
- Good Team Player
21
MYS Ctsm Pg-cash & Trade Processing Representative Resume Examples & Samples
- Perform daily transaction processing activities in EMEA Collection Unit
- Products covered are Export Collection and Import Collection
- Ensure all the transactions in KOFAX are released correctly after validation
- Ensure all documents related to Export / Import Collection, are submitted correctly by the client. If not, TSP and London Ops have to be notified
- Ensure all transactions are authorized correctly
- Ensure Compliance checks / AML checks were performed correctly and sanction screening result was disambiguated as per MVG
- Prepare the daily Pend Report, Nostro Reconciliation Report
- Attend the GMRS Call and Defect Call
- Prepare monthly TAT report
22
TTS Trade Tsp-cash & Trade Processing Representative Resume Examples & Samples
- Deliver prompt and professional solutions to our customer inquiries via Phone, Mail, Fax or email
- Communicate discrepancies in trade documentation promptly and handhold transactions to ensure that the same are processed on a timely basis
- Maintain regular proactive calls with managed clients across the Corporate, CCB and GCG portfolios for India Trade Operation
- Maintain day to day control and measurement of processing performed by Trade Service Centre in relation to the end to end processing of transactions for managed clients across the Corporate and FI portfolios
- Root cause analysis to be performed on all inquiries and investigations for managed clients and to determine how we can further reduce the number of routine queries via automation and process enhancements
- Quarterly Client Service Reviews for Trade services with focus on individual client scorecards
- Focus on reducing repeat discrepancies provided in client documentation by educating the client, providing analytics to clients to demonstrate the benefits of STP
- Ability to prioritize and organize own workload
- Assertive and strong teamwork/interpersonal
- Multi-tasking a must requirement
- Proficiency with Excel, Word and other MS office applications
- Bachelor’s degree with 1-2 years of experience in Trade Operations/Services
23
Mys-ctsm Pg-cash & Trade Processing Representative Resume Examples & Samples
- Able to work in a high pressure working environment and also for long and flexible working hours as well as irregular
- Candidate must also be vigilant and attentive to details as well as polite while dealing with internal/external customers
- And staffs from various departments and levels
24
MYS Ctsm PG Cash & Trade Processing Representative Resume Examples & Samples
- Perform day-to-day operational tasks in trade service transactional processing or handle cash management processing
- Handle basic enquiries received from internal and external customers & provide workable solutions to client or supplier inquiries
- Ability to grasp Product features, operational and technology aspects of transaction processing
- Ensure compliance with guidelines and policies governing trade service / finance operations
- Provide technical support to Product and Relationship Managers of the business units
- Ability to handle tasks and special projects by ensuring timely delivery in accordance to project plans
25
MYS Ctsm Pg-cash & Trade Processing Representative Resume Examples & Samples
- Preferably with banking experience and exposure to trade products, with CDCS qualification
- Good typing skills, computer literate, team player with some trade background, good verbal and written English, able to work under pressure and work on long/flexible hours/public holidays
- Also one whose has good interpersonal skills and positive attitude
- Proficiency in Cantonese language is a must to handle Hong Kong country incoming calls
- The incumbent has to be meticulous and polite when dealing with internal/external customers
26
MYS Ctsm Pg-cash & Trade Processing Representative Resume Examples & Samples
- Candidate preferably with banking experience
- Good typing skills, computer literate, team player with some trade background, good verbal and written English
- Also one who has good interpersonal skills and a positive attitude
27
MYS Ctsm PG Cash & Trade Processing Representative Resume Examples & Samples
- Deliver services in line with agreed service standards and turnaround times to meet customer's expectations
- Perform controls, reconciliation, basic investigations, user-approved-testing and record retention functions
- Handle enquiries received from Internal and external customers
- Ability to work in a structured, high volume, time-sensitive and high-risk environment
28
MYS Ctsm Pg-cash & Trade Processing Representative Resume Examples & Samples
- Team player, preferably with trade background
- Good verbal and written skills in English
- Able to work under pressure on long / flexible hours / nightshifts / public holidays
- Meticulous and polite when dealing with internal / external customers and all level of staffs
29
Cash & Trade Processing Representative Resume Examples & Samples
- Post secondary education or above
- Knowledge in retail banking operations
- Be able to work under pressure and against tight timelines
30
Cash & Trade Processing Representative Resume Examples & Samples
- Gain sufficient knowledge on Commercial Cards product features, operational and technology aspects and clients
- Acquire expertise on complete workflow of inquiry life cycle, teams involved, and their inter dependencies
- Investigate all incidents received via phones / e-mail, log them into investigation tracking system, updating the case progress, and tracking the case to closure
- Act as liaison between clients and Operations for problem identification and resolution
- Maintain client satisfaction by responding to and resolving problems quickly
- Ensure that the cases are resolved within predefined standard turnaround time
- Exhibit exceptional follow up skills through direct communication with business partners and clients via multiple communication channels which include outbound calls and emails
- Demonstrate ability to look beyond the surface of operational issues by identifying root causes, identifying solutions, and championing the initiative to improve / fix the issues
- Escalate issues to the next level of support when necessary
- Strong Client Orientation
- Experience with Commercial Cards products and client servicing would be an advantage
- Experience in delivering client service functions to large client base
31
Cash & Trade Processing Representative Resume Examples & Samples
- Ensuring that all deadlines are met, all exceptions in the trade flow are investigated and satisfactorily resolved
- Responsible for making high value transactions within the control environment
- Be fully aware and capable of making appropriate decisions in line with critical deadlines, high value of trades and sensitive clients
- Strong communication skills enabling effective management of internal and external stakeholders
- Ability to self manage personal development in line with goals and personal development plan
- Delivery of a high level of customer service to both internal and external customers
- Compliance to all controls and procedures
- Good Microsoft skills including Excel, Word and Outlook
- Computer literate and ability to grasp several in house systems quickly
- Literate. Ability to detail issues, in writing, in a clear, accurate and concise manner
32
MYS Ctsm Pg-cash & Trade Processing Representative Resume Examples & Samples
- Perform day-to-day operational tasks in trade service transactional processing
- Handle basic enquiries received from internal and external customers & provide workable solutions
- Ensure compliance with guidelines and policies governing trade service operations
- Prepare and circulate daily, weekly, and monthly MIS to our stakeholders
