Incident Handler Resume Samples

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S Mayert

Susana

Mayert

27551 David Heights

Dallas

+1 (555) 579 4513

27551 David Heights

Dallas

Phone

p +1 (555) 579 4513

Experience Experience

Detroit, MI

Incident Handler

Detroit, MI

Walsh Inc

Detroit, MI

Incident Handler

Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues
Review, design and engineer security operational processes with current and new technologies to improve security controls and business performance
Define metrics and methodologies to measure security performance of applied new technologies
Support compliance monitoring and internal controls in accordance with HSBC and regulatory standards
Research and evaluate data security enhancements to maintain or surpass industry standards
Identify security exposures through monitoring of systems and recommend corrective action by conducting gap analyses
Chicago based position with interaction to all lines of business

San Francisco, CA

Cyber Incident Handler

San Francisco, CA

Walker-Miller

San Francisco, CA

Cyber Incident Handler

Knowledge of network monitoring, analysis, troubleshooting, and configuration control technologies
Familiarity supporting a 24x7 Operation
Coordinate the flow of information between the ACOIC, the DCODs and CYBERCOM for incident response and reporting
Security+ CE, and CEH, or GCIH Certification
Opening tickets on incidents and subsequently tracking completion of the incident handling life cycle for multiple incidents across the regional Defensive Cyberspace Operations Divisions (DCODs)
Knowledge of TCP/IP communications and how common protocols and applications work at the network level
Shift- Mid/Weekend Shift: Saturday and Sunday 6pm-6am, and two week days 10pm-6am (either Mon/Tues or Thurs/Fri)

present

Boston, MA

Cfsc-nam Sirt Incident Handler

Boston, MA

Herzog, Nicolas and Thompson

present

Boston, MA

Cfsc-nam Sirt Incident Handler

present

Review and analyze IS Incidents to identify those that pose a significant risk to the Citigroup franchise and its affiliates, and escalating those IS Incidents in accordance with Citigroup policy and procedures
Track follow-up documentation related to an IS Incident, including Root Cause Analyses (RCAs), Lessons Learned and SIRT Remediation Plans throughout the incident lifecycle till closure
Provide technical subject matter expertise to mitigating risk to impacted parties throughout an incident
Review and verifying the accuracy of the reported severity level of an incident
Review the details of all reported incidents to determine whether they constitute an IS Incident
Perform the following Risk Oversight Functions responsibilities according to the HSBC Risk FIM
Review and report on indicators/metrics and take action as necessary where any business appears to be operating, or to be at risk of operating, outside the established risk appetite

Education Education

Bachelor’s Degree in Engineering

Arizona State University

Bachelor’s Degree in Engineering

Skills Skills

Strong written and spoken communications skills
Palo Alto firewalls
Inquisitive and always probing for solutions to problems and tasks
Past experience with computer forensics--imaging and diagnostics of compromised and affected computers and networks
Some programming language skills (C#, Python, PHP--not all 3 just at least one)
"Threat Hunter" mentallity
Snort (open source detection)
ArcSite
NetFlow
Excel and other Microsoft Office products

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Incident Handler Resume Examples & Samples

3+ years of experience with network security
Knowledge of TCP/IP communications and how common protocols and applications work at the network level, including DNS, HTTP, and SMB
Knowledge of how the Windows file system and registry function
Knowledge of network monitoring, analysis, troubleshooting, and configuration control technologies
Ability to demonstrate analytical expertise, close attention to detail, excellent critical thinking, logic, and solution orientation and to learn and adapt quickly
Security+, CEH, GCIA, GCIH, or CISSP Certification
Experience with Mandiant and FireEye security products
Experience with conducting forensic media analysis and log file analysis
Knowledge of UNIX operating systems and command line tools

Incident Handler Resume Examples & Samples

Chicago based position with interaction to all lines of business
Minimal travel required (<10%), Domestic & International
Support 60,000+ users across North America
A Bachelor’s degree or equivalent experience in business, computer science or related field with six to eight years progressive experience in information security including a minimum three years experience working with diverse security products
Technical experience in at least one of the following: software architecture/development, database administration, distributed systems, mainframe, networks, and infrastructure
Three to five years of demonstrated project management knowledge and problem solving skills
Ability to work in a diverse global environment
Experience creating and managing operational processes
Professional certifications in Information Security desirable (CISSP / CISM). Project Management certification a plus

Cfsc-nam Sirt Incident Handler Resume Examples & Samples

Review and analyze IS Incidents to identify those that pose a significant risk to the Citigroup franchise and its affiliates, and escalating those IS Incidents in accordance with Citigroup policy and procedures
Review the details of all reported incidents to determine whether they constitute an IS Incident
Review and verifying the accuracy of the reported severity level of an incident
Provide technical subject matter expertise to mitigating risk to impacted parties throughout an incident
Work with internal and external constituents to minimize risks associated with IS Incidents, including convening appropriate Subject Matter Experts to assist investigations and ensuring that all relevant facts of the IS Incident are properly communicated and reflected in the SIM Application
Track follow-up documentation related to an IS Incident, including Root Cause Analyses (RCAs), Lessons Learned and SIRT Remediation Plans throughout the incident lifecycle till closure
Ensuring that SIRT metrics are available to senior management at the business and corporate level
Oversee the quality, availability, and integrity of the data in the Security Incident Management Application (SIM Application)
2+ years working in an Incident Response role with experience in examining suspicious/malicious network events, analyzing malicious code/exploits, and system/network forensics
Extensive years working in IT/IT security, preferably a 24x7 operational environment, or educational equivalent
Experience in security aspects of multiple platforms, operating systems, software, communications and network protocols or an equivalent combination of education and work experience
Understanding of networking protocols and infrastructure designs; including routing, firewall functionality, host and network intrusion detection/prevention systems, encryption, load balancing, and other network protocols
Experience with Reverse Engineering malicious code and Web/Network Penetration Testing is a plus
Experience with Databases, SQL knowledge is a plus
Experience writing Perl, Python, scripting, programming, or other languages is a plus
Experience administering and troubleshooting operating systems, including Solaris, Linux, and Microsoft Windows Server is a plus
Certified Information Systems Security Professional (CISSP) certified/qualified or ability to actively work towards obtaining certification
Certified GIAC Certified Incident Handler (GCIH) or demonstrated skills and ability to obtain certification
Excellent communication skills, analytical ability, strong judgment and leadership skills, and the ability to work effectively with clients and IT management and staffs
Ability to communicate technical issues to technical and non-technical business representatives
Ability to understand strategic objectives and vision, and work towards those goals
Dedicated and self-driven desire to research current information security landscape

Cyber Incident Handler Resume Examples & Samples

Experience with using event escalation and reporting procedures and supporting network investigations
Knowledge of TCP/IP communications and how common protocols and applications work at the network level
Ability to learn and operate in a dynamic environment
Ability to pay strict attention to detail, demonstrate logic and solution orientation, and learn and adapt quickly
Security+ CE and CEH or GCIH Certification
Experience with working in a 24/7 SOC environment
Experience in managing cases with enterprise SIEM and logging systems
Possession of excellent analytical and critical thinking skills
BA or BS degree in Engineering, CS, Information Security, or Information Systems

Cybersecurity Incident Handler Resume Examples & Samples

2+ years of experience with applied incident response support in an SOC environment
2+ years of experience with supporting commercial or government clients on how a 24x7 environment works
2+ years of experience with applied incident response support
Experience with briefing senior officials on technical issues
Knowledge of network operating systems, SLAs, and service expertise
Ability to clearly and concisely document Cybersecurity incident details and escalate appropriately, as required
Ability to work 2nd shift from 6pm-6am and on weekends

Cyber Incident Handler Resume Examples & Samples

Bachelor's Degree in Computer Information Systems, Computer Science, Information Technology, Information Science, Information Systems, or a related academic disciplines of science, technology, engineering, or mathematics
Minimum 5 years’ experience working in a Cyber Operations/Response environment with Bachelor's degree
Ideal candidates will be experienced with leading a team of experts in computer forensics and intrusion analysis
Ideal candidates will have the ability to adapt quickly to a fast paced and dynamic environment for high impact, mission-critical network security operations
Demonstrated Cyber Incident Response/Forensics/Vulnerability analysis background
Candidate should have knowledge and experience in the Incident Response Cycle
Candidate should be able to perform research to solve problems in a creative and repeatable manner
EnCase, FTK, Tanium, Windows Server 7/Server 2008+, Network Devices, DNS, DHCP, ARP, TCP/IP, Exploitation Techniques, willingness to travel locally, and good teamwork experience required

Cybersecurity Incident Handler, Senior Resume Examples & Samples

7+ years of experience with Cybersecurity and incident response in a lead capacity
Experience with working in a SOC environment, including expertise in how a 24x7 environment works in support of commercial or government clients
Experience with engineering tasks, including configuring and patching proxies, firewalls, routers, and Splunk
Knowledge of Cyber threat capabilities and technical capabilities to defend networks and systems
Ability to regularly work a 2nd shift beginning anytime between 4:30PM to 6:30PM lasting 8 hours, Monday-Friday
Ability to work rotating shifts depending on client needs
Knowledge of any of the following areas preferred: network operating systems and fundamentals, SLAs, enterprise-wide planning, analysis, design and construction of information systems, software engineering techniques, analytical and computational techniques and methodologies for problem solutions, process and data modeling using both manual and automated tools, and reverse engineering
Possession of excellent oral and written communications skills, including clearly and concisely documenting Cybersecurity incident details and escalate appropriately, when required
Possession of excellent interpersonal and consulting skills, including working well as a member of a team and being comfortable with informing or briefing senior officials, when appropriate
Possession of excellent initiative and critical thinking skills
Active Public Trust clearance preferred
GCIA or GCIH Certification

Cyber Incident Handler Resume Examples & Samples

Security+ CE, and CEH, or GCIH Certification
Knowledge of networking concepts and analysis tools and operating systems, software, and security controls
Ability to perform independent research and report on findings
Ability to apply originality and creativity in problem solving
Ability to be a self-starter, quick learner, and detail oriented
Possession of excellent oral and written communication skills to communicate effectively under normal and stressful situations

Cyber Incident Handler Resume Examples & Samples

Experience with event escalation and reporting procedures and supporting network investigations
Ability to demonstrate analytical expertise, close attention to detail, excellent critical thinking, logic, and solution orientation, and to learn and adapt quickly
DoD 8570 IAT Level III Certification and CEH

Cyber Incident Handler Resume Examples & Samples

Experience with using event escalation, reporting procedures, and supporting network investigations
Ability to demonstrate analytical expertise, strict attention to detail, critical thinking, logic, and solution orientation and learn and adapt quickly
Security+ CE, CEH, or GCIH Certification

Incident Handler With Top Secret Clearance Resume Examples & Samples

Serve as a member of a security operations team monitoring all aspects of network security on a 24/7/365 basis. Contribute to team effectiveness through internal and external training and Continual Service Improvement actions
Monitor, contextualize and provide reporting on a wide variety of network data feeds including but not limited to network logs, syslogs, firewall logs, netflow data, and IDS/IPS logs
Leveraging extensive experience in network exploitation and defense, maintain a current knowledge of attack vectors and methodologies and apply this knowledge to identify vulnerabilities in an assigned network
Apply a thorough understanding of SPLUNK development skills to review, revise and refine Security Operations Center data collection, aggregation and correlation in support of Continual Service Improvement efforts
Serve as Incident Lead for response actions to security incidents including but not limited to External Cyber Attacks, Security Violations, Insider Threat Behaviors, Classified Spillages and Configuration-based Threats
Represent the Security Team in collaborative efforts across multiple Operations and Maintenance Teams to ensure risk awareness, security best-practices, and to assist these teams in deploying and maintaining the network at the lowest possible risk accepted by the client
Performs forensic analysis of digital information and gathers and handles evidence
Identifies network computer intrusion evidence and perpetrators. Investigates computer fraud or other electronic crimes, crack files and system passwords, detects steganography and recovers deleted, fragmented and corrupted data from digital media of all types
Ensures chain of custody and control procedures, documents procedures and findings in a manner suitable for courtroom presentation and prepares comprehensive written notes and reports
May be required to testify in court as expert witnesses
Bachelor's degree in Computer Science or related field and 5+ years experience, or equivalent combination of education and experience
Five or more years of experience in network, host, data and/or application security in a Windows/Unix/Linux operating environment
Advanced understanding of Splunk and Enterprise Security to include experience administering these systems, assessing new technologies and integrating those datasets into Splunk, and building queries, dashboards, and monitoring protocols within Splunk
Understanding of Windows/Linux operating systems and command line tools
A solid foundation in networking, with a deep understanding of TCP/IP and other core protocols
Experience with network security tools (e.g. Nessus, Wireshark, Snort)
Experience with host-based security tools (e.g. Firewalls, IDS/IPS, Proxies)
Experience reviewing raw log files, and data correlation (i.e. firewall, Netflow, IDS, syslogs)
Demonstrable knowledge of attack vectors, threat tactics, attacker techniques, and the Cyber Kill Chain
Knowledge of network-based services and client/server applications
Experience with programming/scripting languages (e.g.Python/Perl)
Background in information security operations e.g. incident response and monitoring services
Experience with enterprise information security data management tools/SIEM such as ArcSight or Splunk
Experience with improving signature quality and detection through results analysis and team collaboration
Experience working with IP networking, networking protocols and understanding of security related technologies including encryption, IPsec, PKI, VPNs, firewalls, proxy services, DNS, electronic mail and authentication technologies
Experience working with internet, web, application and network security techniques
Experience working with relevant operating system security (Windows, Solaris, Linux, etc.)
Experience working with leading firewall, network scanning and intrusion detection products and authentication technologies
Experience working with federal regulations related to information security (FISMA, Computer security Act, etc.)
Experience working with NIST Special Publications and C & A process methodology
Possess one or more security related certifications, preferably GCIH or equivalent, CEH, etc
Good analytical and problem solving skills to troubleshoot and resolve network/operating system security issues
Ability to perform and interpret vulnerability assessments
Ability to administer the operations of a security infrastructure
Ability to balance and prioritize work
A willingness to be challenged and a strong desire to learn

Cyber Incident Handler Resume Examples & Samples

Opening tickets on incidents and subsequently tracking completion of the incident handling life cycle for multiple incidents across the regional Defensive Cyberspace Operations Divisions (DCODs)
Coordinate the flow of information between the ACOIC, the DCODs and CYBERCOM for incident response and reporting
Coordinating with the Requirements Manager to ensure incidents are properly tracked, escalated, and reported

Incident Handler With Top Secret Clearance Resume Examples & Samples

Serve as a member of a security operations team monitoring all aspects of network security on a 24/7/365 basis
Contribute to team effectiveness through internal and external training and Continual Service Improvement actions
Bachelor's degree in Computer Science or related field and 7+ years experience, or equivalent combination of education and experience
Experience in network, host, data and/or application security in a Windows/Unix/Linux operating environment

Incident Handler Cnd Service Provider Analyst Resume Examples & Samples

MUST have an active TS/SCI clearance,
MUST meet DoD 8570 IAT Level II requirements (Security+ ce; CCNA-Security, SSCP, GSEC)
Must possess a CND Analyst certification such as: GCIH, CSIH or C|EH
Must have experience working within a CERT/IRT, SOC, NOC or Forensic Analysis environment
Strong communication skills, to include provide formal (oral/written) briefings to customer
Must have working knowledge of Microsoft Office products and Windows operating systems
Must have the ability to perform critical thinking to solve Cybersecurity/C2 related problems
Must have the ability to drive process improvements and identify gaps
Must be proactive in engaging with stakeholders
Must be a self-starter and require minimal oversight
Bachelor's Degree or higher in Computer Science, Information Security or similar, preferred
1-3 years supporting DoD entities with Cyber Security, Law Enforcement or Counter Intelligence
Experience with a wide range of security products to identify/respond to network intrusions
Must be willing to work shifts to meet 24/7 requirement
Must be willing to learn new applications, operating systems, tactics, techniques and procedures

Incident Handler Resume Examples & Samples

Analyzes security events in partnership with other support organizations to counteract malicious activity detected on the network
Assists in conducting both Internet and conventional research to complete technical analysis and testing
Assists in researching security events using complex technical and analytical tools and methods to protect customer information systems and networks
Implements methods and tools that support Computer Network Defense Service Provider Program (CNDSP) operations in support of the customer's mission
Analyzes security events using approved tactics, techniques, tools and procedures
Elevates security events for further investigation
Provides input for security incident reports
Performs intermediate-level risk analyses tasks, which also includes risk assessment
Knowledgeable of Security/Information Assurance (IA) products such as PKI, VPN, firewalls, and intrusion detection and prevention systems
Travel to other countries may be required
Other duties as documented in the Statement of Work (SOW)
Information Assurance Technician Level II (IAT II)

Cybersecurity Incident Handler Resume Examples & Samples

Incident response best practices and procedures
Kali Linux distribution of tools
Linux OS
Ability to diagnose, troubleshoot, and triage a variety of security incidents and events
Threat hunting (proactively seeking threat actors within environment)
Strong critical thinking skills - be able to think outside the box when diagnosing and dealing with security incidents
Review of event logs
Reading packet captures
Networking principles
SQL databases
Knowledge of scripting/programming languages

Cyber Incident Handler Resume Examples & Samples

Experience with event escalation and reporting procedures and network investigation support
Ability to learn and adapt quickly and demonstrate analytical expertise, strict attention to detail, critical thinking, logic, and solution orientation
Security+ CE and CEH or GCIH Certifications
AA or AS degree

Incident Handler With Top Secret Clearance Resume Examples & Samples

Designs and develops new systems, applications, and solutions for external customer's enterprise-wide cyber systems and networks
Ensures system security needs established and maintained for operations development, security requirements definition, security risk assessment, systems analysis, systems design, security test and evaluation, certification and accreditation, systems hardening, vulnerability testing and scanning, incident response, disaster recovery, and business continuity planning and provides analytical support for security policy development and analysis
Integrates new architectural features into existing infrastructures, designs cyber security architectural artifacts, provides architectural analysis of cyber security features and relates existing system to future needs and trends, embeds advanced forensic tools and techniques for attack reconstruction, provides engineering recommendations, and resolves integration and testing issues
May interface with external entities including law enforcement, intelligence and other government organizations and agencies

Cyber Incident Handler Resume Examples & Samples

Experience with systems administration, network engineering, and security engineering
Knowledge of how host and network log sources apply to investigations, IR methodology in investigations, and the groups behind targeted attacks and their tactics, techniques, and procedures (TTPs)
Ability to respond professionally to customer requests regarding Cybersecurity threats and best practices
Ability to monitor shared mailbox and ticket queues, communicate ownership and next steps within the team, and monitor internal social media for questions and reports on Cybersecurity
Ability to work well under pressure, including rapidly scoping and investigating incidents
Ability to leverage analytical expertise, pay strict attention to detail, apply critical thinking, logic, and solution orientation, and learn and adapt quickly
Experience with performing host or network incident response, malware analysis, or forensics
Experience with network forensics and intrusion analysis, including performing independent research and reporting on findings
Ability to show originality and creativity during problem solving
Possession of excellent oral and written communication skills, including communicating effectively under both normal and stressful situations
BA or BS degree in Engineering, CS, Information Security, or Information Systems preferred; MA or MS degree in Engineering, CS, Information Security, or Information Systems a plus
Industry-Recognized Information Security Certifications, including CISSP, Security+, or SANS

Incident Handler Resume Examples & Samples

Strong written and spoken communications skills
"Threat Hunter" mentallity
Inquisitive and always probing for solutions to problems and tasks
Past experience with computer forensics--imaging and diagnostics of compromised and affected computers and networks
Some programming language skills (C#, Python, PHP--not all 3 just at least one)

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