Infrastructure Engineer Resume Samples

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A Bergstrom

Augustus

Bergstrom

85170 Heller Garden

New York

+1 (555) 255 6358

85170 Heller Garden

New York

Phone

p +1 (555) 255 6358

Experience Experience

Boston, MA

Infrastructure Engineer

Boston, MA

Kerluke, Jacobi and Jerde

Boston, MA

Infrastructure Engineer

Monitor and test network performance and provide network performance statistics and reports
Reviews the IaaS performance metrics and reports provided by the Managed Service Providers. Identify issues and recommend remediation plans
Works with the managed service providers to establish overall inventory of hardware and software in the IaaS environment. Ensures the inventory is current
Monitors and evaluates efficiency of system usage and make recommendations to management to improve performance
Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructures
Assists in the development of disaster recovery plans with service providers and network carriers
Monitor network performance/utilization statistics and recommend/implement changes to ensure optimum network performance/utilization

Los Angeles, CA

Infrastructure Engineer Manager

Los Angeles, CA

Moore-Feest

Los Angeles, CA

Infrastructure Engineer Manager

Direct incident break/fix, application code deployment, configuration management, security management, engineering and implementation activities
Define, drive and lead continuous improvement of service, technology and process improvement
Partner with performance engineering and application development groups on project and production initiatives
Resolve issues and escalate to DC network team management when necessary
Create, review, and maintain documentation
Advanced knowledge of interfacing technologies such as networking, storage,applications and data centre technologies
Define technical and procedural solutions for server monitoring, tuning and Capacity Management

present

San Francisco, CA

Senior Infrastructure Engineer

San Francisco, CA

Franecki and Sons

present

San Francisco, CA

Senior Infrastructure Engineer

present

Assists the Problem Management IT SERVICES Process Owner in identifying and planning for Problem Management process improvement projects
Provides project management and leadership, guidance, and assistance to other team members
Assist in developing methods to minimize customer impact, create/edit project documentation, and transition new services to operations
Participate in and provide guidance on infrastructure systems, process improvements, performance, etc
Assists the Problem Management IT SERVICES Process Owners in ensuring consistent end-to-end application of the Problem Management process across Organization
Support the development and management of the core IT Infrastructure and manage the optimisation of key processes related to the use of the systems
Analyze existing operations and make recommendations for the improvement and development of the relevant IT systems

Education Education

Bachelor’s Degree in Computer Science

Loyola University Chicago

Bachelor’s Degree in Computer Science

Skills Skills

A demonstrable good level of proficiency in one or more programming languages such as Python, Java, C, C++, Perl and a willingness and capability to learn more
Strong communication skills, analytical ability, decisiveness, judgment, and the ability to work effectively with clients, IT management, staff and vendors
Demonstrable experience of working within a highly scalable system that rely heavily on Unix, Linux and open source technologies
Operate in a 24x7 highly scalable server infrastructure with emphasis on excellent time management skills, meeting strict deadlines
Excellent communication and follow-up skills, paying strong attention to detail
Strong Windows Server background, with good knowledge of Active Directory
People skills, and the ability to communicate effectively with various clients with the ability to explain and elaborate on technical details
Demonstrable awareness of highly scalable systems architecture that leverage Linux and open source technologies
Self-starter with strong organizational skills, strong sense of teamwork, and attention to detail
Ability to pass on knowledge to other members of the team and share knowledge accordingly to peers

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Infrastructure Engineer Manager Resume Examples & Samples

Provide day to day leadership and direction for a global workforce of 12 engineers supporting ~1620 servers, associated database, web instances and storage frames located in the dedicated performance lab
Direct incident break/fix, application code deployment, configuration management, security management, engineering and implementation activities
Define and maintain rigid operational standards assuring that the infrastructure is test ready for performance testing efforts
Plan, document and implement all infrastructure changes to include and drive tech refresh efforts and implementation of new technologies being leveraged by CCB Business Partners
Partner with performance engineering and application development groups on project and production initiatives
Define technical and procedural solutions for server monitoring, tuning and Capacity Management
Accountable for server security configuration as prescribed by the Firms IT Control Policies
Proactively manage risk and audit controls in the environment to reduce any risk exposure
Define, drive and lead continuous improvement of service, technology and process improvement
Manage ongoing KPI’s for lab services
Bachelor Degree (or equivalent) in Engineering, Computer Science or related field
5 years experience in Data Center Management
5 years experience in managing Engineering, Infrastructure Services or Software Development Teams and over all 10 years of Total IT experience
Experience in managing a development or performance test lab preferred
Experience in forecasting, allocating and managing infrastructure capacity
Proven background in troubleshooting technical issues in a large and complex environment
Previous experience as a Systems Admin/engineering role on Windows / Unix based server platforms – Windows, AIX, Solaris and Linux
5 - 7years of VMWare experience, knowledge of virtualization concepts and techniques
Strong knowledge of Weblogic, Webshpere, TomCat, Oracle, Sybase, SQL and DB2 products
Advanced knowledge and extensive experience of hardware and server operating systems with a focus on Windows/AIX/Linux
Advanced knowledge of interfacing technologies such as networking, storage,applications and data centre technologies
Proven experience managing global workforce of 15-20 resources
Demonstrated capability to create and manage scalable, repeatable processes
Strong influencing and negotiating skills. Adept at interfacing with all levels of management and influencing in a matrix organization
Able to effectively schedule and track releases across several environments
Able to use independent judgment to plan, prioritize and organize a diversified workload
Excellent organizational, planning, project management, problem solving and decision making skills including experience with project risk assessments

Infrastructure Engineer Active Directory Resume Examples & Samples

Advanced knowledge of complex, multiple domain Active Directory infrastructures, including site setup and management, architecture/topology, schemas and schema extension management, group management, group policies, user account management, management of printers and other computer objects
Experience with O365 or other cloud-based hosting solutions. Experience with hybrid cloud/on-prem models is a plus
Experience with implementing and supporting Siteminder Web Access Management, including API’s

Infrastructure Engineer Resume Examples & Samples

Engineering deployment of enterprise hosted development enablement tools into the Morgan Stanley environment
Trouble shooting performance and stability issues with Enterprise hosted services
Strong Linux SA type skills and good understanding of the Linux OS
BS/MS or equivalent, preferably in quantitative discipline (Computer Science, Computer Engineering, EE, Math, Physics)
No prior knowledge of financial industry required. Candidates from software or Internet companies are welcome. Previous work experience in a devops or development role would be an asset
Some coding knowledge of C/C /Java is a plus

Msde Infrastructure Engineer Resume Examples & Samples

Working with the operations team on day to day issues
Experience of performance analysis and tuning of hosted services
Good scripting skills in Perl, Python or shell
Knowledge and hands on with Software Development Lifecycle (SDLC) tooling and workflow
Infrastructure engineering experience with 1 or more of the following enterprise-scale systems would be a strong plus: source control, build automation, continuous integration, software release management. Includes supporting, deploying and using
Experience of enterprise tooling and the trade-offs in supporting diverse user requirements
No prior knowledge of financial industry required. Candidates from software or Internet companies are welcome. Previous work experience in a dev ops or development role would be an asset
Developing tools and managing systems for enterprise-scale source control, build automation, continuous integration, change management, issue tracking, code review, or software distribution

Infrastructure Engineer Resume Examples & Samples

Develop and deliver infrastructure solutions
Maintain adherence to architectural standards/principles, global product-specific guidelines, usability design standards, etc
Provide support and documentation to assist in sustaining the project during the transition to production
Adhere to Global Infrastructure Services methodologies and Enterprise Architecture global standards
Provide feedback regarding Global Infrastructure Services methodologies, standards and leading practices
Technical skills in designing, documenting, supporting, and implementing infrastructure projects
Possesses an understanding of IT Services: service offerings, technical standards and policies, technical and business strategies as well as organizational structure
Strong Knowledge of CA services including CA’s, CRL’s, LDAP, SSL, SCEP, OCSP, RA process, and NDES, CSR
Knowledge of Hardware Security Module (HSM)
Knowledge of Internet X.509 Public Key Certificate Infrastructure
Knowledge of Security Assertion Markup Language (SAML) and Single Sign on (SSO) Technologies
Knowledge of PKI monitoring requirements
Knowledge of Cryptographic APIs : CAPI (CNG)
Knowledge of PKI Test Tools : PKIF, PITT
Understanding of Kerberos-based single sign on authentication

Senior Infrastructure Engineer Resume Examples & Samples

Experience in migrating from Siteminder R6 to R12.5x, including guiding application remediation and testing activities
Must be capable of integrating and supporting Siteminder in a complex portfolio of applications spanning a broad technology spectrum, including NET, WebSphere Portal, Sharepoint, and Class ASP applications
The successful candidate will be expected to meet with application engineers and solution teams to ensure that WAM modules are utilized before developing further custom codes required for various application requirements
Knowledge of SAML, SOAP, Apache on Linux, IIS 7/6,SQL, Active Directory, ADAM, Password Services, TCP/IP, DNA, Routers, Load balancers, Web Logic plug-in, SiteMinder proxy model, experience in Windows 2003 and 2008. Candidate should have knowledge of programming in ASP, Perl, Java, & Shell/VB/Java scripts. Candidate should have knowledge of Websphere /Web Logic application server and plug-ins that provide proxy server solutions/standard server solutions with SiteMinder
Strong understanding of Web/Middleware security practices and tools
Experience with AuthMinder and RiskMinder with multi-factor and adaptive authentication scenarios is a strong plus
Experience architecting, implementing, and maintaining Oracle Identity Manager 11g on Linux and Weblogic server, including setting up, implementing, and troubleshooting provisioning workflows, roles, and policies, is a plus
Experience with Business Intelligence Publisher is a plus
Intermediate scripting skills, including Visual Basic and Java or C . Powershell is a plus
Understanding of complex, multiple domain Active Directory infrastructures, including site setup and management, architecture/topology, schemas and schema extension management, group management, group policies, user account management, management of printers and other computer objects is a plus

Senior Infrastructure Engineer Resume Examples & Samples

Possess an understanding of IT Services: service offerings, technical standards and policies, technical and business strategies as well as organizational structure
Advanced knowledge of public key infrastructure and certificates/certificate management and usage
Application server awareness, such as Websphere and/or Weblogic or Apache
Experience with implementing and supporting Federation technologies, including Siteminder Federation or other SAML-based products

Senior Infrastructure Engineer Resume Examples & Samples

Take ownership of select high-profile, mission critical tools and services
Work closely with colleagues in support of their initiatives, as well as your own
Deliver infrastructure components to an operations team, and provide training and support where necessary to ensure they can effectively manage them
Liaise with development groups to understand their projects and help design an infrastructure that facilitates their goals
Work closely with your supervisor and project manager to ensure your efforts are pertinent and feasible
Periodically review existing infrastructure for areas of improvement and take the initiative when prudent and necessary
Review emerging technologies and consider their implementation as they mature
Produce high-quality documentation for all proposed and delivered works

Senior Infrastructure Engineer Resume Examples & Samples

Identify areas for improving efficiency and of repeatable processes and Develop software solutions (Workflow Engines, JavaScript, PowerShell, PERL, PYTHON, JAVA, APACHE, TOMCAT, etc)
Workflow development
Identify and engage internal stakeholders
Present and/or escalate project and technical needs
Communicate progress toward daily and weekly deliverables
Identify and recommend changes to established practices and policies
Extensive hands-on experience as Infrastructure Engineer (Spanning OS, third party virtualization and automation products, Storage, Networks, etc)
Experience with either of these products: VMware vSphere 4/5, Scripting (PowerShell, JavaScript, etc), RHEL, Windows
Must demonstrate strong time management skills & ability to prioritize one's own work
Strong understanding of the operational impact of design choices
Experience working across lines of business in remote locations
Experience with C, C++, JAVA

Senior Infrastructure Engineer Resume Examples & Samples

Responsible for the creation of new Windows Installer software installation packages
Repackaging of existing Windows Installer packages to support application upgrades and compatibility with Microsoft Windows 7/Windows 8
Software packaging primarily utilizing Installshield and Flexera Adminstudio products
Application Virtualization software packaging and scripting using VMware Thinapp
Participate in R&D activities relating to application streaming and zero-touch deployment solutions
Determine best methods for distributing applications to workstations and servers
Participate in troubleshooting and resolution of failed application installations
Detailed knowledge and troubleshooting skills on Windows 7/Windows 8 operating systems
Software packaging using technologies such as Installshield and Windows Installer (msi)
5 years experience with Flexera Adminstudio / Wise Package Studio
Knowledge and experience using scripting tools Microsoft Deployment Toolkit and Operating System Deployment with Microsoft System Center Configuration Manager (SCCM) Installer, Wise, shell scripting
Knowledge and experience using application virtualization products such as VMware Thinapp
Working knowledge of the MS InstallShield product
Proficiency with custom actions and transforms
Software Development Skills, preferably Visual Basic, Web Development, SQL database
Scripting language experience with VBScript and Java Script
Strong knowledge of how applications get installed and the different component types associated with most applications (i.e.,shortcuts, application files, system files, registry entries, DSN)
Strong knowledge of the different types of applications common in a distributed computing infrastructure (i.e., 3-tier architectures - front-end, middle-ware, backend - clientserver, thin-client and standalone)
Facilitate strong teamwork, collaboration, and excellent service delivery with a focus on quality and customer experience
Strong interpersonal / cross functional team relationship skills

Infrastructure Engineer Resume Examples & Samples

Architect and Engineer solutions based on virtualization & automation suite of products and solutions: VMware vSphere 4/5, VMTurbo, VMware vCenter Orchestrator (vCO), etc
Define, present and recommend design alternatives with the pro’s and con’s where appropriate
Completion of tasks within time and cost constraints and ensure that technical and functional objectives are met
Interface with management to report on project and program milestones
Strong hands on experience with architecture, design, installation and configuration of IT infrastructure components in large and complex environments
Experience with writing fairly complex scripts and/or workflows to automate routine product management admin tasks SHELL, PERL and/or PYTHON
Demonstrated ability to deliver solutions that are resilient, repeatable and scalable
Excellent attention to detail and ability to analyze detailed business requirements, raise questions and seek resolution to outstanding clarifications required for test case identification
Excellent work ethic
Ability to provide strong technical and developmental guidance
Proven ability to partner with other groups that support the IaaS organization – Build, Operations, network, storage, etc

Infrastructure Engineer Resume Examples & Samples

Essential experience with
Assist architecting networking, server & storage projects
Implement all major internal IT projects
Manage & maintain existing server, storage & networking infrastructure
Provide 3rd Line Support for desktop team
Manage & maintain backup systems

Infrastructure Engineer Resume Examples & Samples

Extensive experience with Cisco hardware, IOS, and NXOS
Cisco ASA Firewall Management
Extensive experience designing, implementing, and supporting networks in enterprise-level organizations
Experience with monitoring technologies to collects and analyzes network performance
Protects organization's value by keeping information confidential
Follow up and provide excellent, professional written technical documentation to include accurate time reporting required for the creation of project performance metrics
Passionate about improving foundational skills
Cisco UCS experience is a plus
Extensive hands-on experience with switches, routers, wireless, firewalls, load balancers, and other network-related appliances
Security-minded approach
Ability to work alternate schedule, overtime, nights and weekends
Ability to quickly diagnose and repair network disruptions
5+ years of experience with network administration and design
CCNA, CCNP or CCIE certification

Infrastructure Engineer Resume Examples & Samples

Bachelor's degree in an IT-related field. Equivalent experience will be considered in lieu of education
2-4 years of related experience
Experience with Cisco Routers and Switches preferred
Active CCNA or CCDA is highly preferred
Possess a strong understanding of IT concepts including network structures, operating system capabilities and application architecture requirements
Develops a strong understanding of core infrastructure technologies required by the enterprise that will be supported

Infrastructure Engineer Resume Examples & Samples

Application Deliver Controllers / planning and support
Troubleshooting DNS & DHCP in a complex environment
2 to 4 years of related experience. Experience designing and / or supporting Application Delivery networks is preferred
Possess an advanced and thorough understanding of IT concepts including network structures, operating system capabilities and application architecture requirements
Automation and Performance Management experience highly preferred
Scripting knowledge would be a plus

Infrastructure Engineer Resume Examples & Samples

Experience in planning, designing, building and implementing of infrastructure solutions
Demonstrable experience with VMware’s products within modern IT production data centers and infrastructure environments
Strong Windows, Unix or Linux operating systems skills
Network and Storage design and implementation
Able to communicate broad and specific concepts with team and to peers

Infrastructure Engineer Resume Examples & Samples

Handle technical escalations from L3 operations for messaging issues
Efficient liaison with the operations team, product management and End user Services Team
Change Management, Incident Management, and Problem management for all our supported products
Must be able to drive both local and global projects from inception to deployment successfully, according to project timelines dictated by management
3 - 5 years of technical experience with Linux / Unix operating systems
Good knowledge of at least one scripting language e.g. Perl, Python, Powershell etc
Must have excellent organizational and project management skills
Excellent troubleshooting, analytical and problem solving skills
Ability to work across multiple products on different platforms

Senior Infrastructure Engineer Resume Examples & Samples

Providing technical leadership and best practices to infrastructure teams
Determining standards and roadmaps for hardware and software
Designing, developing and testing emerging hardware and infrastructure software solutions

Senior Infrastructure Engineer Resume Examples & Samples

Planning, proposing and managing complex facilities projects, including resource management, scope management, budgeting and schedules
Assist in identifying and developing facilities requirements for vendor tenders for Data Rooms and office building moves, adds and changes
Assist in providing specification information for supporting IT environments such as workstation cable layout, Heating, Ventilation and Air Conditioning (HVAC), UPS power, racks and physical room layout
Assist in capacity analysis and requirements for floor space based on IT equipment specifications and building facilities requirements
Work with vendors and contractors to provide documentation in support of cable and equipment installations and RFPs
Document IT infrastructure requirements with the goal to identifying possible standards for power, cabling, cooling and room design
Liaise with Real Estate, building facilities and various IT management teams and technology domains on project work
Assist in reviewing and recommending hardware and software technologies that will assist in the support of the firms IT facilities globally
Participate in tender evaluation for contractor selection
Assist in evaluating and recommending types of hardware to be supported as "standard components" that will be utilized in support of Data Room/server room builds
Bachelor’s degree in Computer Science or related field with 5 to 7 years experience in Infrastructure Engineering or Information Technology or equivalent work experience
3 to 5 years experience in data center design, build outs and office relocation of IT infrastructure systems
Working knowledge of communication systems, servers and storage devices
Working knowledge of computer room air conditioning and UPS power systems requirements
Demonstrated experience working on complex IT facilities projects
Skilled at facilities projects, including resource management and schedules
Working knowledge of computer room air conditioning, mechanical and electrical systems (M&E)
Working knowledge of infrastructure cabling projects for data center and office environments in support of LAN based services utilizing structured cabling (horizontal and vertical) solutions
Experience in providing guidance and coordinating the efforts of staff members in the development, design and implementation of data center/server room build outs
Excellent communication, organizational and problem resolution skills
Detailed understanding of architecture design and practices (buildings)
CDCDP or CDCP certification preferred

Infrastructure Engineer Resume Examples & Samples

3rd level qualification or related experience
Previous experience working in cGMP environment
Windows 2000/2003 Active Directory
MS Windows Win 7
Server Management
Experience of LANs, WANs, Switches, Routers, Telephony systems
Ability to work in a team environment, demonstrating initiative and flexibility

Infrastructure Engineer Resume Examples & Samples

Strong written and oral communication, interpersonal, and organizational skills
Be able to manage multiple complex technical projects
Ability to quickly adapt to changes
Knowledge of Hardware Infrastructure, Local Area Networks, and System Development Life Cycle
Strong background in Infrastructure Engineering
Weblogic/WebSphere, Unix, J2EE knowledge (Java, JSP’s, Servlet, EJB, JMS, MQ etc)
Working knowledge of: RDBMS, Web Servers, Web Server load balancing (GTM/LTM)
Ability to lead a project team consisting of resources that are not direct reports (virtual team)
OO (Object Oriented) Enterprise Application Development
Knowledge of SOA (Service Oriented Architecture) concepts
Unix shell (ksh) & Perl scripting
Bank of America’s SSO (Simplified Sign-On), Siteminder
Working knowledge of: Weblogic ( 9.x, 10.x or web center), Oracle (10G & 11), Solaris ( 9, 10), Resonate/GTM/LTM, iPlanet/SUNOne or Apache, MQ Series
Building out and maintaining Disaster Recovery environment

Senior Infrastructure Engineer Resume Examples & Samples

7+ years work experience in Windows/VMware systems management in a large environment , with knowledge in clustering, NAS, SAN and low latency technologies
7+ years work experience in Windows systems management in a large environment
5 years work experience with demonstrated extensive and very detailed knowledge of large-scale complex Internet-facing applications
5 years work experience of VMWARE ESX, Microsoft Exchange, Citrix, IIS and SQL Server
Knowledge of the Windows Operating System and system administration best practices and expert scripting capabilities
Demonstrated ability to use problem solving techniques such as root cause analysis to resolve issues
Assisting with analysis, evaluation and preparation of recommendations for system improvements, optimization, development, and/or maintenance efforts

Senior Infrastructure Engineer Resume Examples & Samples

Big Data Hadoop expertise
O/S: Linux (preferably RHEL 6.x), virtualization
Clustering, failover, high availability
Authentication and Security protocols: LDAP, SSL, Kerberos
Cloudera Distribution for Hadoop
Informatica Big Data Edition (ver 9.6.x)
Languages: Shell scripting, Java

Infrastructure Engineer Resume Examples & Samples

Participate in the design of business line applications to enable optimum performance within service infrastructure
Input into service life cycle and service levels including development of service technology roadmaps
Provide input into product selection and standards, design, and certification
Adheres to engineering methodologies and architecture global standards
Identifies potential points of contention for missed activities and notify project leadership of situation
Execution of process engineering and operational improvement initiatives including automation tooling
Resolve and act as escalation and coordination point for L3 on incidents and problems related to affected services
Root cause analysis and service improvement solutions
Execution of application and/or platform changes, releases, and service requests in supported environments
Liaise with appropriate teams for the development of corrective actions or viable workarounds to resolve major incidents
Respond to automated alerts on the health of systems
Executing scheduled or unscheduled tasks relating to operational maintenance and monitoring of application environments
Performing audits and analysis of application environments for the purpose of ensuring proper configuration management and consistency
Identifying dependencies and pre-requisites for the solution and validation of non-functional attributes of the application environment design
Integrating new infrastructure services based on designs, and participating in automation, consolidation, and centralization projects
Adhere to E&Y and ITIL guidelines for Incident, Problem, and Change Management
Ensures all work is carried out and documented in accordance with required standards, methods and procedures
Selects appropriately from applicable standards, methods, tools and applications and use accordingly
Ability to work well within a multi-disciplinary team structure, but also independently
Ability to work with 3rd party vendors (i.e. Microsoft) for escalation of issues
Communicates fluently orally and in writing and can present complex technical information to both technical and non-technical audiences
Is able to plan, schedule and monitor work activities in order to meet time and quality targets
Is able to absorb rapidly new technical information, business acumen, and apply it effectively
Good appreciation of wider field of information systems, its use in relevant employment areas and how it relates to the business activities of the employer or client
Ability to work with 3rd party vendors for escalation issues
Ability to plan, schedule and monitor work activities in order to meet time and quality targets
Good appreciation of wider field of information systems, its use in relevant employment areas and how it relates to the business activities
Outstanding management, interpersonal, communication, and organizational skills
Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
Ability to perform analysis of metrics, data, and key performance indicators (KPI) for the purpose of making decisions around staffing, capacity, and processes
Mentoring & coaching junior members of the team
Demonstrable intermediate to advanced knowledge of key analytical products such as HP Trim/Records Manager, HP IDOL, HP (Autonomy) Consolidated/Archive, HP Structured Data Management and WebTrends
Demonstrable intermediate to advanced knowledge of integration of such products in an enterprise environment
Understanding of database technologies i.e MSSQL, Oracle within the context of Data Transfer and Information Lifecycle Management (ILM)
Demonstrable intermediate to advanced knowledge of operating systems and dependent platforms such as Windows, IIS, Tomcat
Understanding of n-Tier application environments in complex or enterprise level environments
Understanding of various application, authentication and encryption protocols i.e. SSL, SOAP, LDAP, etc
Experience integrating internal and public/ internet facing applications
Familiarity with scheduled jobs and job monitoring tools such as Control-M
General understanding of various IT security concepts as they relate to production environments
Demonstrable intermediate to advanced knowledge of Linux operating system
Demonstrable intermediate to advanced knowledge of Aspera, MoveIT,& Attachmate
Substantial, extensive and demonstrated experience in various aspects of technology infrastructure design and implementation, and/or support
Approximately 2-3 years of related work experience in engineering function, 2-3 years of related work experience in support function

Infrastructure Engineer Resume Examples & Samples

Constant monitoring of IT security devices
Planning, deployment, and management of network security devices
Creation of technically detailed reports on firewall block lists, device status, change management, and hardware/software upgrades
Analyze and evaluate anomalous network and system activity
Ability to maintain an active clearance
Minimum of three (3) years network operations experience
Experience in the following technologies: Firewalls, Data Loss Prevention, VPN, Intrusion Detection/Prevention, Network Scanning and Compliance, Network Access control, and Advanced Persistent Threat Prevention
Check Point Certified Security Expert (CCSE)
Certified Information Systems Security Professional (CISSP)
Network Operations Center (NOC) experience
Security Operations Center (SOC) experience
Prior experience with IT security devices such as Check Point Firewalls, Blue Coat Secure Web Gateway, Source Fire IDS/IPS, Symantec DLP, Nessus, Juniper SSL-VPN, and Fore Scout

Infrastructure Engineer Resume Examples & Samples

Provide deployment and support of regional Compute, Storage and Network platforms
Works with regional peers to support resourcing of projects in and out of region
Partner with vendor teams to deliver infrastructure projects. Maintain strong relationship with key IT vendors
Drive technology supply chain process and improvements in region
Ensure compliance of IT policy, process and operation
Develops and executes disaster recovery plan and effective data backup process
Provide real-time user support for all systems and applications used in the office
Minimum of 10 years professional experience working with technology operations
Strong hands-on support, deployment and Disaster Recovery procedures of the following platforms

Senior Infrastructure Engineer Resume Examples & Samples

At least ten years of experience in Linux systems administration and engineering or architecture. Intimate knowledge of the Red Hat family is highly desirable, however other prevalent distributions or operating systems in the Unix family will be considered
Demonstrable knowledge of the fundamentals: DNS, DHCP, SMTP, SSH, LDAP, file systems, permissions, access controls, logging, configuration, sockets and networking
Reasonable experience with supporting technologies, including but not limited to version control systems (Git / SVN), Continuous Integration (e.g. – Jenkins), and configuration management (e.g. – Puppet)
Advanced scripting capabilities in at least one of Bash,ksh,Zsh and ideally also one or more of the following: Perl, Python, Ruby
Strong understanding of a basic multi-tier architecture, including how the components interact and how they are scaled. The candidate must be able to effectively discuss systems that span continents as readily as those that coexist in the same rack
Must show experience in designs that deliver high availability and disaster recovery
Extensive focus on security, including but not limited to systems hardening, defensive measures, post-incident recovery and and root cause analysis
Significant understanding of monitoring and metrics gathering, including data-driven analysis and decision making
Experience with virtualization technologies (e.g. – VMWare, KVM, Xen); ideally, also with a cloud-based counterpart such as Amazon Web Services
Maintain the highest standards of ethics, integrity and professionalism

Infrastructure Engineer Resume Examples & Samples

Managing the general performance of all company servers & systems
Optimising server performance, clustering & storage to co-inside with the growth of the infrastructure environment
Troubleshooting any incidents impacting day to day business function
Designing and delivering new infrastructure to support the business
Engineering experience in at least one of VMware, Windows or Azure
Experience supporting virtualised environments (VMware, Citrix, Hyper-V)
Experience Supporting Azure environments
Management, Administration & Engineering of a 500+ server VMware vSphere datacentre environment

Infrastructure Engineer Resume Examples & Samples

3 + years Microsoft System Centre Experience (Operations Manager, Orchestrator) or SCOM
Experience monitoring system and application availability and performance
Experience creating & maintaining custom monitors & reports would be an advantage
Integration experience with related monitoring tools (SolarWinds, HP SIM etc.)
Scripting skills would be an advantage (e.g. Powershell, VBScript)

Infrastructure Engineer Resume Examples & Samples

Collaborate as an infrastructure operations team member to deliver a highly secure, available, and per-formant web infrastructure for HarperCollins web offerings serving millions of unique visitors every month
Contribute in the evolution of HarperCollins's cloud based infrastructure to meet the needs of its millions of monthly users
Continually improve infrastructure security, performance, metrics, and availability
Migrate existing systems to new AWS infrastructure, following industry-standard best practices for architecture and security
Assist developers and nontechnical stakeholders in troubleshooting a variety of server-related issues
Participate in on-call rotation for server issues (“pager duty”)
Experience administrating commonly used open source web stack software (CentOS, Apache, Nginx, MySQL)
Experience with server configuration automation (Puppet)
Proven ability to script in multiple languages (shell, Ruby, PHP, Python, Perl)
Experience with securing web environments

Senior Infrastructure Engineer Resume Examples & Samples

Provide daily operation support of regional Compute, Storage and Network platforms
Maintain all systems and network, ensure system health checks and system performance tuning
Setup test system environment, testing of new system release, upgrades and installations
Responsible for managing vendors, assets/inventory
Participate in DR planning and activities
Support the planning and delivery of capacity and refresh of compute, network and storage infrastructure
Bachelor of Science degree or equivalent experience
Storages systems: SAN, NAS - Brocade, Cisco, HDS, HP, etc
Network technologies: LAN, WAN - Cisco, Bluecoat, F5, Juniper, IP Voice
Some experience in Voice/Telephony architecture, deployment and support
Must be able to adapt to a dynamic work environment - must be hands-on and able to multi-task
Must have good written and verbal communication skills. Must be fluent in both English and Mandarin to be able to liaise with regional team

Infrastructure Engineer Resume Examples & Samples

Create, support and maintain our continuous delivery platform helping our teams increase the quality and speed
Work closely with other engineers to advocate sensible, scalable, systems design and share responsibility with them in diagnosing, resolving, and preventing production issues
Build storage infrastructure so that other teams at Spotify don’t have to worry about things like redundancy, cross-site replication, monitoring, alerts, backup, Hadoop integration etc for their storage
Work in a highly scalable micro services architecture with highly business critical services utilising distributed data storage such as Cassandra

Infrastructure Engineer Resume Examples & Samples

Operational Support – responsible for the efficient and performant operation of all distribution channels, web applications, and content production & delivery systems
Engineering & Architecture – responsible for architecture, technical design and software engineering functions that ensure the various platforms (web, mobile, iTV, streaming, etc.) remain current and evolve to meet the changing needs of the business
Delivery – Responsible for ensuring the transition of Business projects and new services into production
To maintain hardware environments relating to the BBC’s online services. This will include development, stage and production systems across all BBC data centres
To administer a range of platforms that largely comprises industry standard components. This includes web servers, networking and databases
To keep abreast of technical developments of operational importance to BBC Digital and to participate in developing or setting standards as directed
To ensure that the infrastructure is maintained in a manner that supports delivery of services to multiple platforms, resilience, performance, accommodates external suppliers
Ensuring continuity by providing capacity planning, monitoring, and maintenance of services supported by FM Operations
Analysing systems monitoring data, identifying trends and producing solutions to issues degrading systems performance and availability
Implementing and maintaining appropriate contingency procedures, resource planning and deployment skills in response to planned and unexpected News and Sport events
To establish and maintain effective working relationships with all stakeholders. This will include technical, operational and editorial staff in BBC Digital, staff in other BBC departments and divisions, as well as third parties
To build and configure infrastructure hardware
To build server software using appropriate tools
To ensure that systems are documented and kept current
To ensure connectivity to remote sites (i.e. via HP iLO or OA)
To undertake advanced administration tasks as required e.g. to support problem resolution
Identifying faults and issues and recommending appropriate paths to resolution and fixing as appropriate
To support the development and operational teams in deploying applications and solving problems
To participate in the 3rd line on-call support to the 24/7 Operations team
Contributing to process development and best practice. Looking at new ways to improve resilience, performance levels and supportability
Practical experience in a systems administration and management of Windows and Red Hat Enterprise Linux (RHEL)
Experience of server operating system and application deployment, configuration and maintenance
Installation and maintenance of Intel/AMD based server hardware (mainly HP)
Demonstrable knowledge of three or more of the following
Physical infrastructure build & management
Knowledge of building highly scalable systems
Knowledge of DNS and related protocols
Experience of using administrative build tools, ideally Cobbler & Puppet
Implementation of monitoring tools and SNMP
Experience of virtualisation technologies, particularly using VMware
Web server (ideally Apache) configuration and management
Experience of multiple database environments
Experience of power management & monitoring
Experience in resolving problems across a multi-platform/distributed system environment
Experience of monitoring of Service thresholds
Good understanding of security issues
Experience of working collaboratively with multidisciplinary teams with a focus on delivery in a rapidly changing environment
Computer literate in a MS-Windows/MS-Office environment or Apple environment

Senior Infrastructure Engineer Resume Examples & Samples

Work closely with infrastructure and product engineering teams to design and deliver solution with high uptime in a global cloud environment
Create strong collaboration and partnership with customers
Create design, specification, and configuration standards
Participate in failure, load and performance tests to ensure solutions are production ready
Implement, administer, maintain and automate our infrastructure & cloud environment
Implement solution to systematic failures
Stay current with technological changes in latest automation software and tools
Drive self-healing and automation solutions

Senior Infrastructure Engineer Resume Examples & Samples

Provide technical support in both a proactive and reactive manner
Produce & update configuration / maintenance documentation for all infrastructure installed
To provide day-to-day monitoring, capacity planning and management of the existing estate
To evaluate and apply any necessary operating system patches, and updates
To work with other members of the Infrastructure team to troubleshoot and resolve any issues that may arise, working with vendor support where necessary
Can demonstrate a high level of technical capabilities within the Server and Storage area, sufficient to provide support, advice and guidance to 1st and 2nd line support teams
You will have 3 years or more years' experience in a 3rd line (infrastructure engineering)
Strong experience in working with VMware ESXi, and Windows server 2003/2008/2012 operating systems
Knowledge of Storage technologies - Either EMC, Netapp or Dell / HP
Hands on experience in working with Microsoft Exchange 2010 & Active Directory Services at a 3rd line level

Infrastructure Engineer Resume Examples & Samples

Define, design, document, implement, configure, secure, test, maintain, and support mission critical server, workstation and network infrastructure
Define and enforce policies to achieve required security, uptime, and availability
Provide support for servers based on Linux and Workstations based on Windows
Evaluate and implement effective solutions for systematically identifying and defining problems, threats, and preventive maintenance items
Work with various stakeholders across multiple organizations to define and deliver service levels that meet their business needs
Communicate problems, risks, or issues with peers and manager in clear, concise, positive, friendly, and end-user understandable manner
Scope assigned project/tasks and provide accurate time estimates
Provide thorough documentation for all work
Interaction with customers in trouble-shooting issues and resolving the respective issues may be required
Two years of relevant and progressive experience in the area of IT infrastructure
Two years of this experience to be in an Engineer capacity in the areas of server infrastructure, client/server design and build, and VMware
Solid knowledge of all phases of the Software Development Lifecycle
Demonstrated experience working on server hardware, software, networking, virtualization, SAN, workstation software installation and technologies as stated in responsibilities
Ability to explore and learn new technologies
Knowledge of Websphere, J2EE and Database as well as be able to quickly learn ATM domain technologies
Knowledge of scripting languages for system automation and administration
Able to provide excellent verbal and written communications
Candidate must be a team player with good customer service skills and the ability to work flexible hours when required
Exhibit strong end-to-end troubleshooting skills for system, network or application

Infrastructure Engineer Resume Examples & Samples

Performs daily computer room work planning
Demonstrates knowledge and understanding of the various segmented business applications hosted within the data center and office environments
Plans and assigns VLANs onto network switches. Assigns network switch ports for activation and deactivation status
Works with RF Code equipment asset management system. Recording and documenting all assets into the database
Calculates fiber and copper transmission loss
Providing real-time support in case of technology failure
Experience with Windows 7, TCP/IP networking, LAN/NIC configs
Hands on with PC and printer installations and troubleshooting
Performing inventory control and ensuring procedures are being adhered to
AV Leadership
Demonstrates ability to mentor and lead peers on initiatives. Takes ownership of initiatives with little to no guidance
AV Support: Demonstrates ability to support a meeting request by setting up a bridge and video conferencing with no assistance
AV Troubleshooting: Understands how TMS works and ability to use TMS with minimal assistance. Ability to assist in project initiatives
AV Software and Hardware: Understands the backbone and hardware architecture
Software Requirements: MS Office Suite, Intelligent Infrastructure (iPatch), Inventory Control Software (RedBeam), IT Asset Management Software (RF Code), Environmental Monitoring
Software (RF C0de), Security Surveillance Software (Genetec), Cisco OS
Certifications: CompTIA A+, CompTIA Network +

Infrastructure Engineer Resume Examples & Samples

Implement solutions to unique Infrastructure problems of medium complexity and with company-wide impact
Serve as a vendor manager for infrastructure problems of medium complexity in the company
Self-starter who can anticipate issues that could delay or impact projects or create production problems and proactively resolve them with minimal direction from others
Provide supervision of other staff on medium size and complexity projects. Staff could span multiple areas of expertise: network Server, Security, Storage, etc
Work under the supervision of more senior staff on projects of the highest complexity
Provide technical support for infrastructure problems of medium complexity and medium to high risk
Install and test complex network monitoring tools including where substantial customization is required
Good judgment as judgment errors could create company wide network outages possibly costing the company thousands of dollars
Apply policies to situations with significant interpretation and situations of high risk
Instill cooperation and/or resolve problems on activities that span other areas such as server, storage, security, messaging and applications
Review the work of and supervise more junior team members
1 -2 years of IT experience
Able to work a fluid schedule, as most changes will be performed outside normal business hours
Travel will comprise 10-25% of the business year
Expert level of knowledge in organizing information into readily digestible groupings
Broad Knowledge of office automation, diagramming and monitoring tools
Exposure and administrative competence with monitoring tools
Very effective people leadership skills, ability to develop cooperation with high performing people
Able to manage a work queue in a ticketing system
Team player attitude, good interpersonal skills
Able to handle multiple tasks and prioritize appropriately

Infrastructure Engineer Resume Examples & Samples

Manage, Design and implement I.T. Infrastructure including PABX systems
Health check and monitoring I.T. Infrastructure and PABX systems
Review and follow up all infrastructure related contract
Hand-on work on infrastructure maintenance
Conduct user training
Research new technology and provide recommendation/proposal
Helpdesk and day-to-day maintenance related to I.T. infrastructure
Daily data backup
Carry out drill of Business continuity and recovery

Infrastructure Engineer Resume Examples & Samples

Configuration management, support, and code implementation of the various environments
Influence the strategic direction of Infrastructure Configuration
Design and develop the tools to allow efficient configuration management, build and release of software developed in JAVA, .NET, databases and web based infrastructure components
Manage build communication channels and document build procedures
Work with all areas of Development and Testing to ensure the build process is serving the needs of the business
Minimum of 3+ years experience with source control systems such as GIT, TFS, SVN, PVCS
Minimum of 3+ years experience with scripting and/or programming languages such as Perl, Python, Unix shell, Java
Minimum of 3+ years experience with build tools such as Maven, Ant, MSBuild

Infrastructure Engineer Resume Examples & Samples

To ensure that the infrastructure is maintained to support delivery of services to multiple platforms, focusing on resilience and performance
Ensuring continuity by providing capacity planning, monitoring, and maintenance of services supported by OTG Operations
To install server software using appropriate tools
To participate in the 3rd line on-call support to the Digital 24/7 Operations team
Experience of server operating system and application deployment, configuration and maintenance Installation and maintenance of Intel/AMD based server hardware (mainly HP)
Physical infrastructure installation & management, particularly HP servers
Experience of using administrative build tools, ideally Cobbler & Puppet o Implementation of monitoring tools and SNMP
Scripting – Linux, Powershell
Knowledge of virtualisation technologies, particularly VMware installation and configuration
Previous experience in a support or customer facing IT role
Knowledge of ITIL methodologies
Ideally be able to demonstrate knowledge in two or more of the following
Use of Open source products to help maintain systems. (BBC tends to avoid proprietary software where possible)
Some experience of networking devices (ideally Cisco or Juniper)
Experience of capacity management
Experience of Cloud Infrastructure
Microsoft Windows Server

Infrastructure Engineer Resume Examples & Samples

Gather requirements from functional teams for their integrations with third party products
Research, install, document, maintain and troubleshoot infrastructure needs of R&D
Train functional teams on usage of thirty party integration products and provide subject matter expertise for enhancements to integrations
Maintain stable environments for everyday testing and create lab environments for specific use case testing
Understand basic code flows across multiple product features to support troubleshooting with functional teams

Infrastructure Engineer Resume Examples & Samples

Build and maintain a low latency, high performance, scalable infrastructure
Ensure the infrastructure makes it easy for architecture and engineering teams to achieve rigorous SLAs and massive, global user growth
Work closely with engineers on your team and across the engineering organization to troubleshoot/fix issues
BS or equivalent work experience (5+ years)
Production experience with with data stores and/or async messaging (MongoDB, Redis, Kafka, Elastic Search, etc)
An understanding of continuous integration tooling
An understanding of good software development practices/patterns/architecture
Enjoy working on a team
Pick up new things quickly

Infrastructure Engineer Resume Examples & Samples

Work closely with customers and analysts to identify and specify complex business requirements and processes. Research, evaluate & recommend alternative solutions to achieve those requirements
Build and manage reports, dashboards, and tools related to CCB hardware and software asset inventory management
Model, design, develop, code, test, debug, document and deploy components (reports, dashboards, and tools) to production through standard processes
Lead complex data analysis efforts; producing qualitative, quantitative, predictive, and descriptive models used to drive infrastructure technology direction and strategy
Plan delivery of work, including creating story plans, and being an active member of team stand-ups, retrospectives and sprint planning
Engage and partner with GTI resources on IT asset, forecast, and billing activities that impact the organization
Partner with finance teams to ensure IT asset expenses are accurate and reflect what is being used
Conduct design & code reviews in a Continuous Deployment environment
Support system testing, user testing and production implementation
Ensure compliance across the team with project methodology and Information Risk policies
Demonstrated proficiency with SQL and relational databases
Proficient with Python, JavaScript, and Java
Experience with server side web development frameworks including Django, Flask, Grails or Spring
Experience with client side frameworks including AngularJS or ReactJS
Experience using and creating RESTful services
Continuous Integration, Automated unit testing, Test Driven Development
Experience with full-scale, multi-tiered application development including database and web server technologies
Report creation with FBI, Crystal Reports, or Business Objects
Strong analytical skills are critical
Demonstrated Microsoft Office proficiency including Excel skills for data analysis, PowerPoint skills for executive reports creation, Word and Visio for process documentation
Working knowledge of infrastructure technology concepts such as operating systems, database management systems, and application servers
Familiarity with technology IT asset management
Excellent organizational skills, ability to multi-task and must be a team player
Strong verbal and written communication skills are essential
Ability to lead cross-functional teams and interact with all levels
Comfortable in a fast dynamic environment
Self-motivated individual with demonstrated ability to work independently
Bachelor's Degree or equivalent work/training preferred

Senior Infrastructure Engineer Resume Examples & Samples

Work with technical architects to implement and deploy leading edge technologies to our customer base
Identify opportunities to develop solutions for our customers
Assist in the delivery of successful leading edge proof of concept and early adopter projects
Proactively transfer product skills and knowledge to customers as part of the project engagement process
Ability to address customer business requirements with effective solutions
Experience of VMware ESX server platforms
Experience of installing and configuring Exchange Server - 2003, 2007, 2010
Experience of EMC SAN solutions; Installing, configuring and troubleshooting
Experience of installing and configuring high level Citrix Solutions
Experience of installing and configuring Windows 2008
Experience of installing and configuring ISA Server and TMG 2010
Experience of Microsoft SQL Server and/or SharePoint and/or MOM to latest version
Experience of installing and supporting wide-area networking equipment or other communications equipment
Experience of computer security systems and knowledge of the products currently available
Knowledge and experience of the principles and methods of computer configuration and operations
Knowledge and experience of designing complex technical solutions
VMware qualifications
Citrix qualifications
EMC qualifications
Microsoft qualifications, MCSE or higher
Cisco qualifications, CCNA or higher

Senior Infrastructure Engineer Resume Examples & Samples

Act as a technical lead for implementation and support groups
Provides project management and leadership, guidance, and assistance to other team members
Obtain and analyze user requests and requirements for feasibility of design and cognizant of time and cost
Works with vendors on integration of purchased application solutions
Performs implementation and integration tasks for medium to large, complex projects
Complex problem identification and resolution, including off-shift and weekend support functions
Assists customers with documentation, training, and usability efforts
Prioritizes, manage, and tracks team workload progress as required
Maintains and administers data center networks and related environments including compute and storage infrastructure, systems software, applications software, and all configurations
Diagnoses, troubleshoots, and resolves medium and high complexity network hardware, software, or other system problems, and replaces defective components when necessary on/off-shift and during weekends
Bachelor's degree in IT related field
Cisco Certified Internetwork Engineer (CCIE)
Practical experience with Cisco Application Centric Infrastructure (ACI)
Experience with other Software Defined Network (SDN) products
Converged infrastructure network design, implementation and support
Cloud network design, implementation and support
Relevant work experience with medium to large companies
10 or more years of hands-on data center network implementation experience
10-12 years progressive job related experience required
Excellent verbal and written communication skills, problem solving skills, customer service and interpersonal skills
Ability to work independently and manage one’s time as well as well as being a collaborative team member
Ability to identify, interpret and evaluate system and network requirements
Ability to respond to demanding project delivery dates
Ability to adjust rapidly to changing project requirements
Strong applied ITIL skills
Expert knowledge of Cisco ACI, NxOS and IOS, other SDN products, Tiered Domains, QoS, data center network design, cloud infrastructure design and management, OSPF, BGP, VLAN Trunking. Ability to learn new, complex networks quickly

Infrastructure Engineer Resume Examples & Samples

Design and deploy company LANs, WANs, and wireless networks, including routers, hubs, switches, UPSs, and other hardware
Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes
Monitor network performance and troubleshoot problem areas as needed
Collaborate with executive management and department leaders to assess near- and long-term network capacity needs
Create and maintain documentation as it relates to network configuration, network mapping, processes, and service records
Ensure network connectivity of all servers, workstations, telephony equipment, and other network appliances
Develop, implement and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery
Monitor and test network performance and provide network performance statistics and reports
Oversee new and existing equipment, hardware, and software upgrades
Perform server and security audits, and system backups and recovery
Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services
Cisco CCNP or equivalent professional certification. Bachelor's Degree in Computer Science, Electrical Engineering or other relevant field of technology with at least 7 years of relevant work experience
Minimum 7 years' experience and demonstrated ability to design and implement with LAN, WAN, WLAN, and WWAN
Minimum 7 years' experience with network capacity planning, network security principles, and general network management best practices
Applied technical knowledge of network and PC operating systems
Intermediate knowledge of telephony systems, including voice over IP systems
Applied technical knowledge of current network hardware, protocols, and Internet standards, including the OSI model and TCPIP
A strong sense of ownership with a passion for the development and delivery of quality IT solutions
Demonstrated ability and experience troubleshooting hardware
Demonstrate competence with testing tools and procedures for voice and data circuits

Senior Infrastructure Engineer Resume Examples & Samples

4+ years’ relevant industry experience is required
4+ years’ experience utilizing virtualization technologies in an Enterprise environment
Ability to design and implement recovery and business continuity planning
Ability to configuration management solutions
Ability to document system configurations
Ability to administrate network storage solutions (SAN/DAS)
Ability to participate in an one call rotation schedule
Knowledge of cryptography tools (SSH, SSL, Ipsec)
Knowledge of scripted language (Bash, Powershell, etc.)

Senior Infrastructure Engineer Resume Examples & Samples

B.S. or higher in Computer Science (or equivalent experience)
2+ years experience with Linux OS: Gentoo/Ubuntu/Debian
2+ years supporting public or private cloud technology
Excellent troubleshooting and debugging skills for the Linux platforms
Must have minimum 1+ years of experience working with AWS
Have the attitude that it's in your nature to solve problems with code vs. by hand
Security experience and hands-on knowledge for hardening systems
Strong Unix skills and the ability to script in bash, Golang or other code base is desirable

Infrastructure Engineer Resume Examples & Samples

Oracle database and server design/construction/operations support
WebSphere AP server design/construction/ operations support
Company's proprietary software server construction/ operations support
Network design/construction/operations support
Thorough knowledge of Linux/Unix
Experience building and operating servers
Fundamental knowledge of TCP/IP
Oracle Database construction and implementation experience (certified individuals preferred)
Experience constructing and operating WebSphere AP servers
Network configuration and design/ maintenance experience

Infrastructure Engineer Resume Examples & Samples

Provide consultative services for company's cloud based management system
Provide demonstrations and explanations for the company's cloud based management system
Building AWS/Azure based cloud based management systems
Network configuration
Experience with server and network configuration/construction/ implementation/ maintenance etc
Strong communication skills, must be able to cooperate with customers and other internal departments
Experience with AWS/Azure based system construction and implementation
Experience related to information security

Senior Infrastructure Engineer Resume Examples & Samples

Report to the Technical Architect
Lead in the design and implementation of our product infrastructure
Manage team of Infrastructure Engineers
Monitor and maintain infrastructure hosted in our external data center
Participate in a 24x7 on-call rotation and occasional night/weekend maintenance
Ensure backups are up to date and help perform periodic disaster recovery exercises
Analyse and document outages and system deficiencies and recommend improvements
Understand security concerns and mitigate as necessary

Infrastructure Engineer Resume Examples & Samples

Day-to-day management of infrastructure needs
Oversee server performance, including upgrades, patches, new applications and monitoring server security
Perform business continuity and disaster recovery tasks, as well as all other related infrastructure projects
Work with APAC IT teams as well as outside vendors to maintain all configurations/changes for systems, applications, security and networks
Relocation of servers requires hands on patching and cabling
Thorough understanding of Microsoft Windows workstation and server
Experience with server relocation
Hands experience with cabling, patching new servers etc
Business Level English communication skills
Understanding of fundamentals of IT Security Management
Knowledge of email systems in particular MS Microsoft Exchange

Infrastructure Engineer Resume Examples & Samples

Minimum of 2+ years experience in build/release engineering and configuration management with solid knowledge of all phases of the Software Development Lifecycle (SDLC)
Basic knowledge of networking technologies and network security tiers/firewalls/NAT
Basic knowledge of application topologies (e.g. client server, web application/database, distributed vs. mainframe)

Infrastructure Engineer Resume Examples & Samples

At least 2 years experience in implementing, operating and maintaining server and/or network operating systems
At least 2 years experience in security engineering related to vulnerability management, intrusion prevention, data protection, monitoring, analytical and correlation tools
At least 2 years experience in managing firewalls and intrusion prevention/detection systems including the ability to demonstrate and mature understanding of networking best practices
At least 2 years experience in working in a Security Operations Center and performing analysis of security events
At least 2 years experience in security compliance related to Federal Information Security Management Act (FISMA), National Institute of Standards and Technology (NIST) and related security and risk management regulations
At least 2 years experience in working with Linux and Windows operating systems
At least 2 years experience in working with Practical Extraction And Reporting Language (PERL), PHP (PHP is a popular general-purpose scripting language), Python and/or other scripting languages
At least 2 years experience in IBM and industry security tool suites and capabilities
At least 2 years experience in performing application and/or database scanning within an enterprise environment
Certified in Certified Information Systems Security Professional (CISSP)
Security clearance of Top Secret (TS/SSBI) - Active

Infrastructure Engineer Resume Examples & Samples

B.S. degree in Information Technology or equivalent experience
Knowledge of Microsoft Windows operating systems, support and process lifecycles in enterprise systems (Windows 2008 and 2012)
Knowledge of VMware Virtualization products, e.g. ESX and VSphere
Experience building and configuring data center class servers (rack mount/blades) including drivers/firmware, documentation & scripting
Broad knowledge of high-performance, highly-available computing environments and integration of technical products into complex environments
Experience with virtualization in large scale production environment, as well as cloud computing architectures and solutions
Direct experience working with EMC SAN, and NetApp infrastructures (including both physical and virtualized environments)
Direct experience working with Telecoms systems such as Nortel/Avaya and Cisco UC
Strong understanding of security challenges and best practices
Experience on Linux Operating System
Experience on VMWare ESX/ESXi within a large enterprise
Experience engineering and implementing business process focused on services delivery
Managing of vendor relationships and working with professional engagements
Candidate must have significant exposure to storage platforms (EMC)
Candidate must have significant exposure to enterprise rackmount and blade server platforms (HP, Cisco, Oracle SUN)
Ability to work around problems and come up with creative solutions
Ability to work without direct supervision
Flexible schedule including nights and weekends
Knowledge of Windows Clustering. Supporting MS SQL Clusters
Knowledge of Linux Operating System
Knowledge of Clustering technology. Windows, Linux
Experience with Linux/Windows troubleshooting commands in regards to disk I/O, CPU usage, load, and network connections
Media Industry experience is preferred
Must have verifiable background experience in all phases of lifecycle from requirements to implementation as well as the ability to translate a strategy into a tactical, transformational work plan
Technical certifications and designations highly preferred
Has proven and verifiable project experience with data center consolidations and optimization, preferably across a global footprint

Infrastructure Engineer Resume Examples & Samples

Demonstrates a strong understanding product lifecycles as well as how technical systems work and interact
In-depth understanding of scripting languages, preferably Python, providing infrastructure automation
Experience with automation/configuration management i.e. Jenkins, Ansible, Chef or an equivalent
Awareness of container or virtualisation technology, i.e. VMWare ESX, KVM, Hyper-V, Docker,
Implementation experience of data management technology; i.e. Hadoop, NoSQL (MongoDB, Cassandra, Couchbase) or caching technology (Gemfire, Memcached)
Demonstrable experience of working within a highly scalable system that rely heavily on Unix, Linux and open source technologies
Operating system fundamentals including tuning and monitoring of IO, Networks, CPU and Memory

Infrastructure Engineer Resume Examples & Samples

You will collaborate with cross-functional teams such Infrastructure and Production Engineering
You will design and build internal tools for use by the Yammer engineers
You will conduct design/code reviews with your peers
You will mentor junior engineers and lead technical discussions

Infrastructure Engineer Resume Examples & Samples

Providing a high level of customer service to customer requests
Data Center hardware installation experience (MAC work)
Familiarity and troubleshooting skills with structured wiring cabling with test equipment (Cat 5, 6, fiber optic, copper)
Fluent with Microsoft office applications
Worked in a Change control and ticket system environment with SLAs
Basic understanding of audio and visual concepts
Basic understanding of audio and video equipment, including video conferencing (Cisco Video conference systems preferred)
Conference Room audio visual setup and support
Performing inventory control
Provide shift turnovers
Team player and flexible with incoming tasks
Must be able to lift equipment of 75 lbs or less into enclosures
A Bachelor's or Master's degree in Computer Science, Information Systems or other related discipline is required; or equivalent combination of education and relevant proven work experience that is required for the specific job level
Typically 1-2 years of relevant experience in infrastructure engineering environment or related field
MS Office Suite, Intelligent Infrastructure (iPatch), Inventory Control Software (RedBeam), Environmental Monitoring Software (RF Code), Security Surveillance Software (Genetec), Cisco OS

Infrastructure Engineer Resume Examples & Samples

Communicates technical vision and roadmaps with little supervision
Collaborate with cyber security and risk partners to optimize available solutions
Work with support and operations teams to resolve operational issues
Delivery on Service Level Agreements and maintaining solution performance and operation for the services provided
Minimum of 5 years of related business experience with a successful track record of leadership across a wide range of technology functions
Expertise in architecting/developing Identify and access control/privilege escalation management and reporting solutions in large enterprise environment
Strong Java development skills is a must
Expertise in encryption, certificate and key management solutions
Experience in Multi-factor authentication and password vaulting controls

Senior Infrastructure Engineer Resume Examples & Samples

Advanced level IT experience
The following certifications are required: VMWare VCP or VCA (up to date) and Cisco CCNA, CCNP
Advanced knowledge of the following: W2008 R2, RHEL, Exchange 2007, office 365, Group Policy, IIS 7.5, VMware vSphere 5.5, VMware horizon view and Citrix XenApp
The following certifications are desirable
MCSE (at least 2003) or MCITP qualification
Red Hat Certified System Administrator (RHCA)
Advanced knowledge of cryptography methods and standards and management of PKI architecture
Strong working knowledge of SQL and or Oracle relational database(s)
Experience of running and maintaining secure websites. An understanding of potential security risks is essential
Experience installing, configuring, and maintaining all manners of server hardware and associated network equipment, including SCSI, RAID, and I/O topology
Experience with server performance tuning and monitoring tools
Expert knowledge of various network protocols, firewall management, and operating system configuration
Expert knowledge of storage technologies such as SAN or NAS, as well as Active Directory/Global Catalogue
Business process and reengineering experience, as well as an understanding of the relationship between processes and policies
Working experience in financial sector is highly desirable
Demonstrated leadership and personnel/project management skills
Ability to provide technical guidance and mentorship to team members
Ability to perform general mathematical calculations for the purpose of creating needs assessments, budgets, and so on
Able to conduct research into issues and products as required
On-call availability for up to 14 days per month during non-working hours, weekends and bank holidays
Be available during unsocial hours for scheduled calls with non UK offices

Infrastructure Engineer Resume Examples & Samples

Collaborate with the business and the rest of the IT department to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes
Work with team members, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues
Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems
Identify trends based on issues logged by business users and address these trends with relevant solutions either independently or through collaboration within the IT team
Participate in the design, maintenance, development, and evaluation of all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless implementations, in line with business support needs and requirements
Create and maintain documentation as it relates to system configuration, mapping, processes, and service records both for internal IT use and for business use
Monitor and test system performance; prepare and deliver system performance statistics and reports in line with business support requirements
Provide orientation and training to end users for all modified and new systems and be able to communicate with non-technical business users and understand their requirements
Exercise initiative and innovation to provide optimal solutions for the business and IT
At least two of: Red Hat Certified System Administrator (RHCA), VMWare qualifications (e.g. VCP) Cisco qualifications (e.g. CCNA) Microsoft qualifications (e.g. MCSA)
Advanced knowledge of at least 3 of the following: W2008 R2, RHEL, Exchange, Office365, Group Policy, IIS 7.5, VMWare vSphere 5 and Citrix XenApp
Powershell scripting experience
Advanced knowledge of Microsoft suite of products such as Office, Outlook, etc

Infrastructure Engineer Resume Examples & Samples

Virtualization experience across networks
Knowledge of high availability technologies such as clustering / replication / mirroring
Familiarity with remote administration troubleshooting tools
Excellent ability to manage customer relationships, their expectations (and define acceptance criteria), and to understand requirements of business and customer to ensure they are translated into technical delivery
Italian knowledge

Senior Infrastructure Engineer Resume Examples & Samples

BA/BS degree in a technical field or equivalent practical experience
At least 5 years experience building and tuning highly available infrastructure in AWS
Deep understanding of current AWS capabilities, limitations, and costing methodologies
Significant experience configuring and tuning web/application servers
Hands-on experience designing effective and scalable security strategies using IAM roles/ policies
Excellent documentation and communication skills
Smarts, humility, creativity, and equal willingness to teach and learn

Senior Infrastructure Engineer Resume Examples & Samples

Extensive work experience with the installation and support of Internet server farms in a large corporate environment
Familiarity with admin scripting such as WMI/Batch/VBScript/PowerShell
Working knowledge of LDAP/Active Directory
Ability to automate routine, recurring, or large scale tasks
Must have experience managing and administering ASP.NET applications
Provide a sustainable IT infrastructure by supplying cross training and functional documentation
Monitoring website traffic and perform trending analysis that will support future changes, all while understanding web related security issues (bugs, holes, viruses, password protection, etc.) and mitigating any potential problem areas
Bachelor’s degree in Information Technology, or other job-related degree
Expert knowledge of Windows 2008R2,
Microsoft CRM Dynamics 2011/2013
Expert knowledge of SharePoint 2010/2013
Load balancing technologies such as F5
Managing SSL Certificates, domain registrations and renewals
Experience with Managed File Transfer technologies such as FTP, SFTP, and SSH
Troubleshooting using Network and Web Debug tools such as Wireshark and Fiddler
Good understanding of infrastructure areas: Intel (server and desktop), Online/Web, Storage, Security, Systems Management Platforms (MOM, SMS), Virtual Machine technology, Exchange, Terminal Server and Citrix
Strong personal skills, with a focus on listening and questioning skills
Ability to conduct research into a wide range of computing issues as required
Ability to establish good working relationship within team and other internal IT groups
Ability to present ideas in user-friendly language to non-technical staff and end users
Knowledge of other IT department responsibilities

Senior Infrastructure Engineer Resume Examples & Samples

Independently take a leadership role in the process of developing the infrastructure automation and orchestration toolset that is used by the AIO team
You will get to spend a large percentage of your time programming/scripting
Provide architectural recommendations and decisions, and provide an overall architectural approach for AIO hosted applications
Evaluate and recommend 3rd party solutions. Monitor industry advancements and participate in technology specifications and standards as required
Author and/or review detailed technical design documents, technical architecture diagrams, performance test strategies, performance test scripts, performance evaluations, mitigation strategies and resolution reports
Point of escalation for complex or critical AIO technical issues

Senior Infrastructure Engineer Resume Examples & Samples

Experience with SFTP/FTPS
Experience with SSL, PHP3, PHP4 and MySQL
Experience with SMTP, POP3, IMAP
Strong experience of VMware and Netapp
Experience with applying server hardening standards

Infrastructure Engineer Resume Examples & Samples

Systems management, including Windows Server 2008/2012, AD, Exchange, SharePoint, SQL-Server
Network management
Datacenter and server room management
Infrastructure inventory management
Server and storage support, including hardware kitting and installation
Maintaining system documentation
3+ years' experience as a system administrator in a large scale, Windows-based, corporate environment (300+ users)
Experience with scripting, such as PowerShell, VBScript, etc
Familiarity with SQL-Server databases, including SQL scripts, backup, system releases
Fluent Japanese and Business-level English skills (Japanese is the working language of the firm)

Infrastructure Engineer Resume Examples & Samples

Experience managing authentication and access using Active Directory and LDAP, including GPO management and security
Extensive experience designing, implementing and supporting Windows in enterprise-level organizations
Troubleshooting and resolving Windows server-related issues
Experience with monitoring technologies to collect and analyzes performance
Advanced troubleshooting experience covering Windows OS kernel (2008 R2, 2012, and 2012 R2)
Working knowledge of Microsoft Exchange Server system including troubleshooting and architecture as well as a conceptual knowledge of SMTP
Working knowledge of Microsoft Systems Center (SCOM) and SolarWinds for monitoring
Experience with enterprise storage and maintenance
Working knowledge of Cisco UCS server hardware, f5 load balancers, and NetApp storage arrays
Hands-on experience with complex server deployments that involve Enterprise Storage connectivity
Working knowledge of Enterprise IP Networking
Passionate for improving foundational skills
Demonstrated ability to provide detailed communication to management and peers, the ability to work independently, and the ability to manage multiple projects with competing priorities
Strong communication and negotiation skills

Senior Infrastructure Engineer Resume Examples & Samples

Identify solutions to business problems and in championing innovation of existing systems and process
Rational analysis of systems using appropriate tools, testing of the systems and validation of modeled results
Providing expert solution support within area of specialization, good general support and 2nd/3rd level fault diagnosis in other non-specialist areas
Effective role model, coaching and undertaking knowledge transfer thereby contributing to the education, training and development of other technical staff
Administration and support of production and non production systems to meet agreed targets
Maintenance of systems and system integrity, including security, backup, patching, upgrades and full documentation
Implementation and testing of new environments
Significant contribution to 5 year strategic technical road maps within area of technical specialty
Educated to degree level or equivalent experience within the appropriate specialization field
Specialist IT qualification to certification at an advanced level in the appropriate field
Broad IT infrastructure architecture knowledge outside of specialist field
Business and IT knowledge of working in a large complex organization
IT infrastructure Library terminology and framework
Testing procedures
Monitoring and supporting production systems
Proven experience in a Technical Analyst or similar role within a structured IT organization
Knowledge and experience of industry best practice within their specialist field
Experience of managing or key involvement with major technological change
Very strong general IT skills including use of general office applications
Expert knowledge of specialized area of function including applications and equipment used in this area
Practical hands-on experience of systems implementation, upgrade and incident/problem resolution
ITIL-based process design experience
Capable of producing detailed and accurate documentation

Infrastructure Engineer Resume Examples & Samples

At least 7 years of experience in the area of IT Infrastructure architecture design
Deep technical knowledge of virtualization technologies and Windows-based server technologies and administration
Technical knowledge of data center infrastructures, asset management, hosting IT applications and databases
Experience in contract and vendor management
Knowledge of networking, cloud computing, and other OS technologies a plus
Proven track record in achieving innovative and effective solutions to complex problems

Infrastructure Engineer Resume Examples & Samples

A "can do" attitude
Be able to adjust quickly to changes
Clear verbal and written communication
Aptitude to learn business knowledge and new technologies
Organization skills, be able to prioritize task base on priority level
Ability to multitask and quickly respond to critical issues and changes in requirements
Adopt best practices in day to day work to improve efficiency
Be able to partner with people from other teams to get work done together
Communication skills, be able to explain the root cause of an issue; be able to explain necessary testing variables that apply to code written; be able to explain code implementation in detail and at a high level

Infrastructure Engineer Resume Examples & Samples

Evaluate, implement and manage network systems in relation to current and emerging technologies
Oversee systems analysis by providing recommendations and assessments
Responsible for the planning, deployment, systems integration, troubleshooting, problem resolution and maintenance of operating systems, software application and systems security, and ensuring adequate system capacity and performance
Design and document configurations and maintenance procedures
Provide technical support to clients via telephone, remotely, and in person
Maintain awareness of technology trends and issues and apply that knowledge to client issues and solutions
Bachelor’s degree in Computer Science, Infrastructure Security or a related field; or demonstrable equivalent experience
5+ years of experience servicing, supporting, implementing and troubleshooting workstations and network systems
Previous experience with client accounts, relationship management, customer service and project management preferred
Proficient knowledge of desktop operating systems, workstations, servers and network operating systems
Experience validating firewall rules and secure network architecture, and the ability to identify and resolve weaknesses
Candidate shall have or be working toward CCNA, MCITP, VCP, CCA and/or other certifications
Ability and willingness to follow and implement our technology standards and best practices
Ability to understand various businesses and industries, develop client relationships and consistently deliver an exceptional client experience
Ability to communicate clearly, both verbally and in writing
Ability to work on multiple projects and meet deadlines by setting priorities with work projects
Ability to establish and maintain effective working relationships with coworkers and clients

Infrastructure Engineer Resume Examples & Samples

Manage Mesos, Marathon, Chronos, Docker, and CoreOS
Build and develop 100% automation for all of our media delivery solutions
Develop, Enhance and Maintain our infrastructure codebase
Work closely with engineering to create, grow, and accelerate delivery of our solutions in a repeatable way
Drive automation of monitoring to gain more insight into applications and system health
Diagnose and support complex systems
Participate in on-call escalations to troubleshoot customer facing issues
BS in Computer Science / Engineering or related field
1+ years using Mesos, Mesosphere, Marathon, Chronos, and Docker or equivalent systems
5+ years supporting public or private cloud technology particularly Amazon AWS
7+ years Web Operations background understanding concepts such as distributed systems, alerting,
Monitoring, logging, and incident management
7+ experience implementing, troubleshooting, and supporting Linux environments in a large-scale public facing website capacity
7+ years of experience with HAproxy/Nginx/Apache
Experience with SQL DB’s and NoSQL DB’s a plus \(e.g. MySQL, Postgres, CouchBase, Casandra,
ElasticSearch\)
Experience with shell scripting/programming languages \(e.g Bash, Python, Ruby\)
Experience integrating with CI & build systems \(Jenkins, CodeShip, etc\) and incorporating test driven
Development principles into deployments
Experience with monitoring technologies for example Nagios, New Relic, or Ruxit
Experience with configuration management tools such as Ansible, Chef, Puppet, or Salt
Experience with log management tools like Splunk, SumoLogic, LogStash, LogEntries
Firm understanding of version control systems such as subversion and git

Infrastructure Engineer Resume Examples & Samples

Performs a variety of engineering work in the development of an operable system capable of meeting requirements within imposed constraints including mass, cost and schedule
Designs and/or analyzes subsystem interfaces to ensure that subsystems are integrated and work together to form a viable complete system
Performs functional analysis of a system to ensure it meets performance criteria and mission constraints and to feed the analysis results back to the subsystem development teams
Usually is an engineering generalist with knowledge in several different engineering disciplines such as electrical, mechanical and aerospace
Performs or directs the performance of complex engineering assignments involved in the research, design, and development of an overall project comprising a number of equipment systems
Establishes project requirements based upon study and analysis of operational objectives and relationship with associated projects/programs
Originates engineering plans, ideas, schemes and techniques, as may be required to direct the efforts of assigned personnel to achieve desired results and objectives
Maintains liaison with other engineering and scientific organizations to keep abreast of developments in allied fields or programs, and coordinates group activities with those of other engineering groups
BS degree in Information Technology, Computer Science, Engineering or related disciplines from an accredited institution and 8 years of relevant experience. Specific contract requirements regarding education and experience will prevail
Candidate is required to possess an active TOP SECRET/SCI clearance and the ability to pass a CI polygraph
System administration and configuration experience in LINUX
System administration and configuration experience in VMWARE or RHEV
Background and some experience with Kickstart and Puppet configurations
System configuration experience with Enterprise Identity Management tools (LDAP, IPA, etc.)
Proficient in the use of Microsoft Office products such as Word, Excel, Outlook and PowerPoint
Ability to effectively communicate and work within a multi-contractor development and management team
System configuration experience with SAN’s and in Windows and/or SOLARIS
Experience preparing and presenting technical information in the form of PowerPoint briefings and white papers

Infrastructure Engineer Resume Examples & Samples

Bachelor's degree in Computer Science or related field or equivalent experience/expertise
Previous AWS experience
Experience and understanding of core infrastructure services like DNS, NTP, AD/Kerberos, LDAP, SMTP, SNMP, DHCP
Understanding of Network Infrastructure and fundamentals on firewall, switch and router configurations
Experience with PowerShell scripting, DSC and CHEF
Experience with NetApp SAN and VMWare vSphere clusters
Experience with monitoring system health and performance using enterprise monitoring tools
Experience with Microsoft SQL as well as the design, installation, configuration and support of SQL server clustered environments
Experience supporting client/server applications

Infrastructure Engineer Resume Examples & Samples

Provide top-tier support for VMware infrastructure, responding to tickets and escalations (including after-hours and weekend support)
Tune and maintain existing virtualization environment and associated systems and networks to meet internal and external service level agreements for availability and performance
Work with the broader infrastructure team to support core systems (physical and virtual), storage and datacenters including 7x24 incident response
Design, procure, and implement new systems to meet short- and long-term corporate goals
Create and maintain documentation around configuration and maintenance of server infrastructure, associated systems and networks
Manage vendors and associated agreements
Cross-train and be cross-trained by peers
3+ years professional experience in server or systems administration
Expert knowledge of VMware technologies, Virtualization and Server Architecture
Strong knowledge of Active Directory, clustered systems and SQL integration
3+ years of experience with hardware and server operating systems
Hands on experience with Cisco UCS
Experience integrating Windows and virtual systems with storage systems
Working knowledge of Storage Area Networks
Bachelor’s degree preferred (equivalent experience considered)
Industry certifications are desired (VMware, Cisco, Microsoft, NetApp etc.)
Experience with cloud architecture a plus
Excellent oral and written communication skills including documentation
Ability to manage time effectively in a dynamic environment, and set and meet objectives
Ability to absorb new technologies and their implications in a large Datacenter

Infrastructure Engineer Manager Resume Examples & Samples

Strong Organization Skills
Unix/Linux Scripting (shell/Perl)
Understanding of XML / HTML
General knowledge of systems dynamics and work flows
Virtualized HW & SW
Event Management processing
End User Experience tools
Bachelor degree in Computer Science or a related discipline and at least two, typically four or more years experience in all phases of infrastructure network management or its equivalent in education and work experience

Senior Infrastructure Engineer Resume Examples & Samples

5-10+ years experience working with a variety of of technologies that can help power high scale, high-availability transaction systems
Passion for working with Linux: managing users, setting up web servers, building packages, security concerns, and more
Experience with automation: manage high volumes of production servers with tools, not tedium. We prefer Puppet, but experience with other configuration tools welcome
Familiarity administering virtual servers using Xen, VMWare, KVM or others
Understanding the value of HA capabilities and being involved in keeping a system online no matter what

Senior Infrastructure Engineer Resume Examples & Samples

5+ years supporting Linux operating systems
5+ years Python programming experience (Go! a plus)
Strong knowledge of configuration management technologies (Salt, Chef, Puppet)
Experience working with containerization (Kubernetes, Mesos, Dockers)
Strong understanding of networking, firewalls and load balancers
Experience with Infrastructure Automation tools
Experience working with various open source databases (MySQL, Redis, Mongodb, Elasticsearch)
Excellent time management, prioritization and muti-tasking skills

Infrastructure Engineer Resume Examples & Samples

Undergraduate degree or a minimum of 5 years of IT experience
Solid understanding of industry patterns for application architecture and integration
5+ years of experience building multi-tier applications using (applicable skill set such as Java, .NET, etc.)
5+ years of development experience including full life cycle activities
Proficiency with Visio
Health care industry experience

Infrastructure Engineer Resume Examples & Samples

Developing and maintaining the platform that runs all of Lyft’s services
Writing and maintaining cloud automation software and internal tools to support developers deploying, running and monitoring individual Lyft services
Championing best practices for building scalable and reliable services
Conducting root cause analysis on production issues with other engineers
Responding to production incidents and determining how we can prevent them in the future
Contributing your ideas on how we can continuously improve our systems and processes
Experience with UNIX systems administration including solid scripting skills in Shell, Python, or PHP
Experience running Docker containers in a variety of environments
Experience building and running RESTful web services on the AWS platform
Contributions to open source projects
A passion for sustainability and/or transportation

Infrastructure Engineer Resume Examples & Samples

Network Infrastructure (Routers / Switches), Network Security Infrastructure (Next Generation Firewalls, Network Access Control (NAC), Identity and Access Management solutions)
Hands-on development of virtualized platforms using VMware, Hyper-V, Citrix, RedHat and Open Source hypervisors
Evaluate new technologies such as software defined networking, network virtualization (NSX) and software defined storage
Develop robust architectures for virtualized datacenters (including backup and failover methodologies)
Collaborate with MITRE staff, project sponsors, and military personnel to develop and deliver practical solutions to warfighter problems
Communicate technical information in the form of proposals, analysis results, and demonstrations to project sponsors
Provide field engineering support at experiments and exercises conducted by project sponsor and partners
Hands-on experience with, VMware and other hypervisors (management and configuration)
Strong understanding and experience of Internet technologies such as Ethernet, switching, network and TCP (management and configuration)
Hands-on experience with, storage technologies (block, file, continuous data protection)
Proficiency with scripting and general programing
Ability to write and present technical material in the form of proposals, white papers, technical reports, and presentations

Senior Infrastructure Engineer Resume Examples & Samples

Data Center Design, Operations, Consolidations, Migrations (including servers, storage, workstations, voice and data networks, firewalls, cabling systems, power distribution and environmental systems)
Infrastructure and Data Center Operations (including enterprise systems management processes and tools, security architectures & tools-, directory services, capacity management, performance tuning, service management, data center planning & consolidation, configuration management and asset management server & storage configuration)
Information security management system, Service transition, Change management, Service asset and configuration management, Release and deployment management,
Service operation, Service desk, Application management, IT operations management,
Technical management, Event management, Incident management, Request fulfillment, Problem management, Identity management/access and identity management,
Infrastructure Engineering, Applications, and Network Architecture,
Cloud Computing, IaaS, PaaS,
Data Center related Technologies,
Mobile Computing

Infrastructure Engineer Resume Examples & Samples

Provision systems with Solaris, Linux, or Windows for engineers using our automated build process
Handle requests to customize systems beyond the standards builds (extra file systems, users, etc.)
Work with the OS engineers to roll out patch updates across the engineering estate on a monthly basis, support the engineers when issues occur
With increased familiarity of the engineering environment, processes and workflow, join the OS engineering team in assembling and testing the patch sets
Become the deputy of the OS engineer that handles the Linux patch sets
Learn about the equivalent processes and tasks on Solaris, support that OS engineer

Infrastructure Engineer Resume Examples & Samples

Operate in a 24x7 highly scalable server infrastructure with emphasis on excellent time management skills, meeting strict deadlines
Contribute in the architecture design, deployment and development of IT services and associated processes and procedures
Responsible for management, maintenance and architecture of storage, virtualized environment, servers, network, devices, and productivity tools
Monitor systems and identify performance issues proactively
Maintain and monitor all network and computer systems to meet the FCDC's current and future requirements
Work with various vendors and service providers to ensure a productive environment
Resolve issues and prepare status reports
Maintain the necessary project plans and documentation of all system builds, modifications, implementation, and support
Maintain and manage current and upcoming FCDC infrastructure environment
Maintain a good working knowledge of current infrastructure and future trends
Preserve strong relationships with all service providers and vendors to ensure that services received meet expected requirements of contract. Provide after- hour support as needed
Solid technical background in a multi-tenant hosted services environment including infrastructure network, SAN storage, VM environment, and physical servers
Strong proficiency in Windows Server 2008/2012, Microsoft Active Directory, Exchange Mail system, SAN storage management, spam filtering, load balancer, Cisco UCS, VMware environment (vCenter, vSphere, etc.), Cisco firewall, switches, routers, Wireless access point, Identity Management, etc
Ability to work with the team to improve user experience by re-architecting the existing server environment
Demonstrated proficiency with caching and configuring and managing load balancers and spam filtering tools
Vast knowledge of disaster recovery design, test criteria, and execute the implementation plan
Experience configuring and managing infrastructure and application monitoring technologies solutions
Ability to identify incident trends in order to elevate incidents in accordance with standard protocols
Able to gather relevant information systematically to troubleshoot and resolve complex issues
Solid understanding of networking technologies and network monitoring techniques
Good attention to detail, testing and documentation
Knowledge of ITIL and industry best practices
Strong virtualization experience
Proven ability to work in a cloud based or hosting environment
Bachelor's degree from four-year college or university with courses in computer science, application programming languages, development tools, systems analysis and systems design; or equivalent combination of education and experience
Minimum 8 years of IT related experience and strong experience with Microsoft Windows Server Platforms in large data center environment
MCSE and/or VCP certifications are preferred
Experience in EMC/Nimble SAN storage management
Experience configuring and managing load balancers and spam filtering tools

Infrastructure Engineer Resume Examples & Samples

Equities Engineers focus on designing, developing and maintaining the global infrastructure which underpins Equities sales and trading at Goldman Sachs
These engineers work across a variety of problem domains and software stacks to create leverage in our various Equities cash and derivatives business lines. These problem spaces include
High-throughput, latency-sensitive order management, electronic trading and client connectivity systems
Adaptable algorithmic trading platforms
Performance-sensitive user interfaces
Adaptive, robust trading controls
Workflow management platforms
Pricing, risk and booking systems
Automation Engineers reduce the support overhead for our various Equities business lines by enhancing existing systems and developing new automation software. These engineers develop monitoring and support automation software in variety of different technologies across a number of distinct systems. Their remit includes systems for booking, position management and risk, and automated trading
Automation Engineers work closely with other Equities Engineers and with Equities Salespeople and Traders
Minimum 1 year of academic or industry experience programming in C++ or Java
Experience developing in a Linux or UNIX environment
Clear understanding of algorithms and data structures
Familiarity with core programming concepts and techniques (e.g. concurrency, memory management)
Expertise with standard SDLC tools, e.g. version control systems, diff-ing tools
Capacity to problem solve, self-start and work independently
Bachelor’s degree / Master’s degree in Computer Science, Computer Engineering or related field
3 or more years of academic or industry experience programming in C++ or Java

Senior Infrastructure Engineer Resume Examples & Samples

Minimum 6 years of job related experience
Understands Architecture Design Concepts-Understands Computing Environments, COTS and Virtualization/Cloud technologies
Experience with design and implementation of both Development and Operational Environments
Experience with automated deployment (e.g. Chef)
Network Technologies
File System Experience (SAN/NAS)
Experience in System performance analysis (Memory/CPU performance)
Engineering Design Tools knowledge and experience
Experience in one or more of the following languages: JAVA, C/C++, Python, & Ruby
Experience with scripting languages (BASH,KSH,Perl)
Knowledge of requirements analysis, development, traceability, and verification
Current Secret Security Clearance (DOD Secret)-US Citizenship required
Experience and/or knowledge of system storage performance and configuration
Familiar with Environment Management concepts and techniques
Windows Active Directory Integration and/or LDAP
MS Virtual Desktop Infrastructure (VDI)
Windows Powershell programming experience
Amazon Web Services (AWS)
Angular JS experience
Familiar with integration and test processes and tools (automation)
Familiar with Change Management process and tools
Understanding of COTS, Hardware and prime/sub contract relationships
Understanding of Security Information Assurance/Protection concepts and techniques
Understanding of Interface Control Definition (ICD) documents
Experience with the following MS Office applications: PowerPoint, Word, Excel, Visio

Senior Infrastructure Engineer Resume Examples & Samples

Design, architect, configure, deploy, upgrade and support VMware on various hardware platforms within large global data centers
Configure and deploy various server platforms
Diagnose and trouble-shoot VMware and other related technologies
Adhere to engineering and architecture standards and participate in technical review meetings as required
Create and maintain documentation: logical/physical diagrams, run books and other technical engineering documents
A minimum of 8 years supporting large and complex global data center virtualization and server computing platforms
Expert hands on administration experience with VMware (ESX, ESXi/vSphere, vCenter, vMotion, DRS) and other virtualization technologies and concepts
VCP Certified *required*
Experience with VMware Product Suite (such as VCOPs)
Experience with data center migrations – moving VM workloads
Extensive experience in performance tuning and optimizing computing platforms
Ability to write PowerShell scripts to extract information, automate routine tasks, and configure settings
Excellent written and oral communications, problem solving and process management skills
Networking knowledge, core routing and switching (Cisco)
Effective troubleshooting and analysis of individual systems and systems in distributed, enterprise environments
Ability to manage and prioritize multiple projects and tasks
Public Cloud Service Providers (AWS, Azure, Google)
Good communications skills including strong verbal, written, and presentation skills
Working knowledge of IT Service Management framework and/or ITIL concepts and practices
Strong understanding of high availability concepts with practical experience and implementation of key components (databases, application servers, fault tolerant systems, cluster server/software, etc.)
Understanding of Operational challenges and dependencies as they relate to infrastructure decisions
Sensitivity to Security best practices as related to infrastructure and application architectures
Advanced VMware certification
Microsoft Hyper-V, KVM
Cloud Management Platforms (vRealize Automation, OpenStack, etc.)
Hyperconverged infrastructure
Data Center migrations and tools
Building and administering Cisco UCS Servers
Building and designing Cisco UCS Domains
Storage and Network Engineering

Infrastructure Engineer Resume Examples & Samples

Assist in providing support in any area of SQL, network, disk, compute, virtualization and Relativity products performance issues as they may relate to infrastructure and hardware configuration issues
Work daily with Client Support Application Specialists, Clients’ information technology engineers, and other internal engineers such as members of the performance team, production support, HR system engineers, and kCura IT to help define and resolve complex infrastructure problems
Act as an escalation resource for Infrastructure Engineer I’s to provide assistance or assume responsibility for escalated issues
Maintain accurate records of all activities and interactions in Salesforce and respond to clients within required service intervals, and keep the appropriate parties abreast of your progress
Assist in supporting the following teams: Special projects, Client visits, Script (testing, bug fixes), Utilities, Document development, Product evaluations, Technical procedure development, Group development, Relativity Appliance support, Relativity Appliance setup and maintenance, Best in Service technical audits, and Relativity Infrastructure support
Assist with development and planning; write documents to better help support kCura’s clients
Meet identified goals and metrics in regards to expected Infrastructure Engineering II metrics
Be qualified to teach Infrastructure training
Follow appropriate policies and procedures for handling, taking ownership, discussing at scrum, transitioning, and completion of tickets and escalations
Provide responsive support to clients during normal business, on-call, or as requested by management. On-call responsibilities will be rotated among all qualified kIE staff
Assist with special projects independently, including attending meetings, full participation, and being mindful of deadlines and targeted deliverables
Have a complete understanding of the different Relativity products and how they interact with the Relativity infrastructure as used to troubleshoot and improve the Relativity infrastructure
Have a complete understanding of networking as it relates to proxies, reverse proxies, DMZ, VPN, and other areas of networking as it will be used to support Relativity and client related questions
Have a complete understanding of virtualization as it is used with Microsoft Hyper-V and VMWare. Ability to support, troubleshoot, and fine tune client’s environments and the Relativity Appliance
BA/BS in Computer Science or related discipline, or at least seven years of direct experience supporting clients as a primary contact or lead using phone and/or email
Proficiency in SQL Administration
Proficiency in SQL performance tuning
Proficiency in SQL query writing
Excellent understanding of networking and how it relates to a Relativity environment
Excellent understanding of virtualization and how it relates to a Relativity environment
At least one completed industry certification
Manages time effectively
Demonstrates excellent customer service
Willingness to accept challenges
Dependability and punctuality; flexibility with work schedule and travel as required by management

Infrastructure Engineer Resume Examples & Samples

Support the internal development process for the globally distributed Virtualization team, working on QEMU
Perform software builds on a regular basis and provide feedback
Contribute improvements to the development environment, including automation and continuous integration
Support downstream maintainer activities
4+ years software development experience
Skills in 3+ languages, including C, C++, Python, and Bash
Intermediate experience with git distributed version control system and working with rpm packaging tools
Experience working in a Linux desktop environment
Ability to quickly adapt to shifting priorities

Infrastructure Engineer Resume Examples & Samples

Proven experience performing systems engineering and administration with large scale systems
Extensive VMWare and virtualisation skills, preferably VCP qualified
Experience with Citrix XenApp 6.5 and 7.6
Experience with Netscaler's
Experience with SAN storage (3PAR, Equallogic)
Experience with Microsoft Windows Server and Web Technologies
Strong understanding of SSL, Internet (SMTP, DHCP, DNS) and other networking protocols
Experience with administration Windows server 2008/2012, clusters, and replication
Excellent communication and follow-up skills, paying strong attention to detail
Professional and responsible attitude with the ability to work without supervision
Proven experience working within SLA’s and an ITIL v3 framework
Experience with server hardware Dell and HP
Experience with Juniper and/or Cisco Network devices, Firewall and VPN Configuration

Infrastructure Engineer Manager Resume Examples & Samples

Works closely with an Agile team to evaluate best candidate applications for the migrations
Assess dependencies that may not make that application a good fit for current migration methods
Works through actual application migrations in lower environments up to and including production
Troubleshooting, researching and implementing agreed upon resolutions
6-8 Years Experience with Windows Server Operating Systems including deep level troubleshooting and configuration
Working knowledge of VMWare 5.0 / 5.5 and 3+ years experience working with Virtual servers in vCenter
AppZero application migration tool experience preferred
Experience working in Agile teams preferred
Working knowledge of .Net, WebDeploy, Firewall Rules, DB2 configuration, Internet Information Service manager Experience 6.0 and above, CIFS/Multiprotocol shares, and Powershell scripting preferred

Infrastructure Engineer Resume Examples & Samples

Provide IT infrastructure monitoring and support for internal and external clients; setting up IT environments, platforms, technologies and solutions to support the business
Work with the Infrastructure architecture and Project manager teams to plan out complex IT infrastructure deployments
Planning out configuration ready for installation
Testing configured solutions
Proactive Maintenance of the infrastructure systems

Infrastructure Engineer Resume Examples & Samples

Provide both technology and operational expertise
Develop, maintain, and monitor a consistent, flexible and reliable enterprise environment
Manage authentication and access using Active Directory and LDAP, including GPO management and security
Design, implement and support Windows in enterprise-level organization
Monitor technologies to collect and analyzes performance
Troubleshoot and resolve Windows server-related issues including advanced troubleshooting experience covering Windows OS kernel (2008 R2, 2012, and 2012 R2)
Have a working knowledge of Microsoft Exchange Server system including troubleshooting and architecture as well as a conceptual knowledge of SMTP
Provide a working knowledge of Microsoft Systems Center (SCOM) and SolarWinds for monitoring
Ability to be hands-on experience with PowerShell for scripting
Involved with enterprise storage and maintenance
Work with Cisco UCS server hardware, f5 load balancers, and NetApp storage arrays
Provide working knowledge of IP Telephony systems
Understanding of Enterprise IP Networking
Ability to provide detailed communication to management and peers, to work independently, and to manage multiple projects with competing priorities
Develop, implement and communicate security policies, standards, guidelines, and procedures

Infrastructure Engineer Resume Examples & Samples

3+ years of proven industry experience working on the backend services or infrastructure for a large scale, highly distributed web site or web service
Solid foundation in computer science fundamentals with sound knowledge of data structures, algorithms, and design
Strong Java or other object-oriented programming experience or, even better, experience and/or interest in functional languages (we use Scala!)
Familiarity with JVM profiling and GC tuning. Experience with tools like YourKit, JMH, statsd-jvm-profiler or equivalents a plus
Experience designing and deploying large scale distributed systems, either serving online traffic or for offline computation. Experience in concurrency, multithreading and synchronization
Bonus points for experience with Hadoop, MongoDB, Finagle, Kafka, ZooKeeper, Graphite (or other time series metrics stores), JVM profiling, Grafana, Linux system administration, Chef (or equivalent experience with Puppet, Ansible, etc.), Aurora (or other cluster management frameworks like Marathon or Kubernetes)
Comfortable in a small and fast-paced startup environment

Infrastructure Engineer Resume Examples & Samples

Skype for Business Hybrid Cloud Design with Office 365
Skype for Business ADFS/SSO authentication and Azure integration
Skype for Business Edge Server with Expressroute integration
Unified Voice and video integration with the following products, Starleef, Microsoft Surface Hub, and Prometheanactiveconnect products
Skype for Business Voice end points, Polycom VVX
Knowledge of SBC/SBA like Sonus,
Microsoft’s Skype For Business (dedicated and Cloud Services) architecture
Cisco & Lync 2010/2013 or SfB interoperability
Develop and design Lync 2010 to Skype for Business 2015 Hybrid Architecture infrastructure and migration to on Prem Voice and Cloud PBX
Experience with Lync 2010/2013 and Skype for Business Server 2015
Experience with Skype for Business High Performance Storage Designs DFS/DF-R
Experience with Active Directory and Exchange
Experience with DNS/Split DNS
Experience in migrations from Lync 2010 to Lync 2013 and Skype for

Infrastructure Engineer Resume Examples & Samples

Actively engage with the business to understand both current and future IT systems requirements and that requirements fall within corporate policy
Build and develop systems to requirements and ensure projects are managed efficiently. With solutions being delivered within SLA’s
Configure, maintain and monitor existing infrastructure and ensure that it is functioning correctly
Ensure day-to-day maintenance tasks are performed, i.e backups, monitoring systems, and reporting functions
Perform Fault analysis on systems issues and implement long-term solutions where possible and avoid quick fixes
Ensure that support requests are dealt within SLA’s and that work is prioritized based on them
Maintain accurate and detailed systems documentation
Assist with the implementation of policy and strategy for information technology and computer systems as directed by the manager to ensure that staff and computer systems comply with legislative and organisational requirements
Actively participate in and contribute to an ongoing process of supervision, team meetings, general staff meetings and professional development strategies to ensure your work is consistent with organisational goals and to provide input using your technical expertise
Perform other duties to assist with the work of the unit as requested by the Manager (or designate)
Strong Windows Server background, with good knowledge of Active Directory
Experience utilizing Amazon AWS EC2 including building AMI’s, preforming volume maintenance, managing backups
Exchange administration experience, preferably with Edge server knowledge
SCCM administration experience
Excellent problem solving skills, including the ability to foresee problems before they occur
The ability to encounter new technologies and run with them
Proven high-level verbal and written communication skills, including the ability to communicate to users at all levels
Proactive, result oriented and resilient with an ability to work under pressure to tight deadlines and juggle multiple priorities
Technical knowledge of a wide range of systems and technologies
Relevant IT qualification or equivalent industry-gained experience

Senior Infrastructure Engineer Resume Examples & Samples

Experience with Chef Automation – authoring cookbooks, etc
Experience with to Amazon Web Services (AWS) deployment and management
Familiar with integration and test processes and tools

100

Infrastructure Engineer Resume Examples & Samples

Responsible for the day to day performance of the Managed Service Provider(s) responsible for CHI’s cloud computing environment
Provides engineering direction to the IaaS Managed Service Provider(s) for changes in CHI’s operating procedures and/or the delivery of new IT projects
Interacts and collaborates closely with all Infrastructure support teams and Managed Service providers for IaaS related issues
Works with the Managed Service Provider(s) on a daily basis to ensure that the quality and performance of IaaS platform meets CHI business needs
Works with the IaaS Managed Service Provider(s) to ensure they have the tools and support to be successful. Acts as an escalation point for the issues and incidents related to the IaaS environment
Responsible for definition of infrastructure projects related to IaaS
Acquires a solid understanding of the structure, configuration, capacity, and usage of the CHI IaaS platform
Participates in and monitors the change management requests related to the IaaS platform
Works extensively with the Managed Service provider(s) to review all major incidents related to IaaS, identifies root cause, and develops plans to prevent these incidents from recurring
Reviews the IaaS performance metrics and reports provided by the Managed Service Providers. Identify issues and recommend remediation plans
Works with the managed service providers to establish overall inventory of hardware and software in the IaaS environment. Ensures the inventory is current
Reviews all maintenance contracts related to IaaS to ensure they match with our inventory and provide the necessary support levels
Assists CHI manager and director to develop short and long term IaaS capacity plans
Works closely with Project Managers and Project teams to ensure efficiency and timely milestone completions of tasks related to the IaaS environment
Keeps track of IaaS purchase orders and interfaces with vendors on hardware/software installations and updates
Maintains current knowledge of trends and developments in the IaaS ecosystem
Assists managers and director to develop and maintain the budget related to IaaS platforms
Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
Maintains confidentiality and protects sensitive data at all times
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

101

Senior Infrastructure Engineer Resume Examples & Samples

Have a strong interest in distributed computing, e.g., NoSQL, Cassandra and Hadoop
Experience with Hadoop based technologies - Hive, Spark, admin management
Have a passion for automation by creating tools using Python, Java or other JVM languages
Knowledge of Unix/Linux based operating system, shell scripting
The candidate should be adapt at prioritizing multiple issues in a high pressure environment
Should be able to understand complex architectures and be comfortable working with multiple teams
Ability to conduct performance analysis and troubleshoot large scale distributed systems
Should be highly proactive with a keen focus on improving uptime availability of our mission-critical services
Proficient in unix, command-line tools, and general system debugging
The position requires solid knowledge of secure coding practices and experience with the open source technologies

102

Senior Infrastructure Engineer Resume Examples & Samples

Writes documentation, including project plans, installation procedures, and troubleshooting tips. Creates diagrams, including technical topology
Trains and mentors staff. Resolves complex issues elevated from staff with less experience
Thoroughly understands and complies with IT policies and procedures, especially those for quality and productivity standards that enable the team to meet established client service levels. Thoroughly understands and complies with Information Security policies and procedures, and verifies deliverables meet Information Security and VSA requirements
Undergraduate degree in a related field or the equivalent combination of training and experience
Certification - Holds the appropriate technical specialty certificate or has the ability to attain within 12 months of hire date: See additional information for the specific requirements for this posting

103

Infrastructure Engineer Resume Examples & Samples

Maintain and monitor all network, security and computer systems to meet the organization's current and future requirements
Responsible for management, maintenance and architecture of storage, virtualized environment, servers, network devices, and productivity tools
Work within strict time frames and elevate incidents within defined timeframes
Test all changes to networks, hardware, software, and hosted applications
Monitors service delivery compliance to budget, quality standards and customer and business stakeholder requirements
Cater to doing infrastructure coordination related to design and setup activities at different stages of a project
Work with various vendors and service providers to ensure productive environment
Resolve issues and prepare status reviews and reports
Maintain the necessary project plans and documentation of all system builds and modifications
Interact and coordinate with vendors, suppliers, distributors and contract consultants
Maintain good working relationships with all service providers and vendor to ensure that services received meet expected requirements of contract

104

Infrastructure Engineer Resume Examples & Samples

The installation, configuration and administration of Windows Servers
Networking concepts, including TCP/IP, WINS, DHCP and DNS
Windows Server 2008/2012
Microsoft Exchange 2007/2010/2013
Citrix XenApp 6/6.5/7.5/7.6
Microsoft Active Directory
*Desirable Skill***
McAfee, Symantec and Sophos AntiVirus in an Enterprise environment (2000+ AV clients)
VBScript, Powershell
Microsoft Hyper-V, VMware ESX
Microsoft Clustering
Local attached storage – such as MSAs
Disaster Recovery of Windows Servers
Some Telecoms experience managing HP Switches, Nokia firewalls
MCP in any of the Microsoft technology areas listed above
MCSE 2008/2012
Citrix CCA/CCP

105

Senior Infrastructure Engineer Resume Examples & Samples

Perform lifecycle management for operating systems as well as applications using the Microsoft System Center suite of products (maintain hotfixes, service packs, software deployments)
Familiarity with Microsoft System Center, scripting, PowerShell and other automation processes and solutions
Familiarity with virtualization technologies
Perform as tier three our level support engineer to troubleshoot and resolve complex enterprise level issues
Experience with IT mergers is a plus
Effectively communicate with peers and management

106

Senior Infrastructure Engineer Resume Examples & Samples

Design, develop, document, and implement standard, integrated call handling processes
Develop concise and clear technical specifications based on analysis of complex business requirements
Contribute effectively at many different points in a project life cycle, as an individual contributor
Strategy development in a SIP based environment
Incorporate outbound capabilities using GVP and Proactive Contact
Administer changes and database modifications through GA or CME
Collaborate with infrastructure technology and management to define and document strategies and standard processes
Develop and maintain usable standard repository
Align with and support cross Business Unit process initiatives
Demonstrated expertise developing Genesys solutions in transaction routing or business process improvements environments according to Agile development methodologies
Experience developing enterprise client server applications, including network design and development
Minimum 5-8 years Genesys technical (or equivalent), hands on experience with focus on various Genesys technologies & solutions
Thorough knowledge of bandwidth impacts and measurements including g.711 or g.729
Cloud deployment experience
Previous strategy design and development in a SIP based environment
Large/Multi-center contact center load balancing
Experience with web services configuration
Proven ability to perform and thrive in a collaborative consensus-oriented environment
Analysis and problem solving – demonstrated ability to recognize issues and develop effective solutions

107

Infrastructure Engineer Resume Examples & Samples

Interact with team members to ensure tasks are updated in Rally/Sharepoint and completed as scheduled
Consult with Project Manager and team members to identify upcoming deliverables
Administer changes using Genesys Administrator (GA)
Provide production support of software application
Escalate to Project Management team issues requiring their attention or interaction
Exercises moderate independent judgment with direction from supervisor
Stay informed of business impacts which could negatively impact performance
Translate business needs and impacts between technical project team and Operations
Prepare and deliver status and communications to multiple and various levels
Gather requirements from business units and translate those to programmers and developers
Develop and maintain usable standard process repository
Experience in a Contact Center Environment, Genesys experience preferred
Experience developing database queries and scripting preferred
Knowledge and familiarity with a SIP environment
Knowledge and familiarity with VoIP
Superb verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills (Required)
Basic ability to work independently and manage one’s time
Knowledge of contact center operations
Basic knowledge of infrastructure technology
Ability to handle multiple inputs in a high pressure, dynamic environment
Demonstrated leadership skills, particularly with highly diverse teams
Demonstrated ability to recognize potential issues and develop effective solutions

108

Infrastructure Engineer Resume Examples & Samples

Experience with developing interfaces for multiple technologies and platforms
Ability to create technology vision and roadmap, and communicate effectively with various levels within the organization
Minimum 3 years Genesys technical (or equivalent), hands on experience with focus on various Genesys technologies & solutions
Experience using Genesys 7.6 (or greater) routing tools (i.e. URS, IRD, GA, CME, Composer)
Experience with Genesys 7.6 (or greater) applications (IW, GSD, ccPulse, and VHT)
Demonstrated expertise developing Genesys applications in transaction routing or business process improvements environments according to Agile development methodologies
Experience with Development tools (quality, automation, and continuous integration)
Experience with task automation using off-the-shelf tools and/or customized scripts
Strong analytical skills with the ability to solve problems and formulate recommendations
Thoroughly knowledgeable and familiar with VoIP

109

Infrastructure Engineer Resume Examples & Samples

Proactively monitor local and remote datacenter operations and equipment. This includes UPSs, HVAC, power, facility security systems and all datacenter processes and procedures
Create and maintain documentation as it relates to network design, configuration, processes, disaster recovery, failover, and service records
Develop, implement and maintain policies, procedures, and associated training plans for network administration, security audits, asset management, equipment upgrades, change control, network usage, and disaster recovery
Plan and oversee new and existing network equipment, hardware, and software upgrades
Four-year college diploma or university degree in computer science and engineering
Ten years of IT experience in various infrastructure related roles
Eight years of IT experience with emphasis in networking. Multi-location experience is a requirement
Five or more years of extensive hands-on experience with Dell/Cisco networking solutions including routers, firewalls, VPN concentrators, hubs, switches, gateways, access devices, wireless access points, Ciscoworks, etc
Five or more years of experience with WAN services including frame relay, VoIP and MPLS
Five or more years of experience in telecommunications including working knowledge and hands-on experience with PBX, voicemail, IP telephony, fax servers, unified messaging, call processing, VRU, call accounting, toll-fraud detection/prevention, call recording systems, voice and data cabling systems, voice network services, etc
High-level networking experience (TCP/IP, DNS, DHCP, Cisco, LAN, WAN, WLAN, etc.)

110

Senior Infrastructure Engineer Resume Examples & Samples

Integrate SIP methodologies into strategy development
Administer changes using GA and Database query development (SQL & Oracle)
Experience developing database queries and scripting
Experience developing enterprise client server applications, including database design and development within Oracle, DB2, and SQL Server environments, and developing web based applications using HTML, JavaScript, Ajax, JSP, JQuery and CSS

111

Senior Infrastructure Engineer Resume Examples & Samples

Provides troubleshooting and technical support as necessary to ensure Cisco technology solutions are properly optimized
Maintains focus on continuing education as Cisco solutions emerge. This includes renewing Cisco certifications as necessary and obtaining additional certifications as appropriate for new Cisco Technologies
On call (duty pager) and travel required as needed
Must be able to work independently and as part of a team on multiple overlapping projects
Associates’ or Bachelors Degree, or technical institute degree in Computer Science, Information Systems or other related field preferred, or equivalent work experience
4+ years’ experience administering and supporting Cisco VoIP PBX’s, Jabber, Soft Phones
3+ years’ experience administering and supporting Cisco Unified Communications solutions such as Call Manager, Unity and Contact Center
CCNA or CCNP Voice Certification or commensurate experience
Ability to analyze, research and lead the trouble-shooting efforts of complex technical problems
Must be well organized, thrive in a sense-of-urgency environment, leverage best practices, and most importantly, innovate through any problem with a can-do attitude
Valid Passport as travel (Worldwide) may be required

112

Senior Infrastructure Engineer Resume Examples & Samples

6 + years of experience in building and supporting large scale
Campus LAN, WAN and Datacenter networks
Object-oriented programming skills (JAVA/J2EE, .NET) and Scripting skills (Python, Ruby, Linux shell scripting)
Expertise in Web Applications Development of web services and an understanding of APIs (REST and SOAP with XML or JSON)
Experience with software development life cycle process
Experience or knowledge of network services is a plus (Cisco switches, load balancers, firewalls, etc)
Database development experience (SQL, MongoDB, etc)
Protocols like TCP/IP, SNMP, NetCONF
Good Understanding of IaaS, PaaS concepts and infrastructure provisioning methodologies
Good understanding of SDN and NFV concepts
Strong knowledge of protocols like TCP, UDP, and IP
Must be willing to learn new technologies while being able to adapt to a fast pace service driven environment
Excellent communication skills, both oral and written, with ability to communicate to all levels of peers, customers, and leadership

113

Senior Infrastructure Engineer Resume Examples & Samples

Excellent communication skills, both oral and written, with the ability to communicate to all levels of peers, customers, and leadership
Perform as a technical subject matter expert for American Express data networks, including Campus LANs and other technologies
Assist in the development of Campus product roadmap and lifecycle
Ensure new platforms and technologies align to business and IT strategy
Provide architectural governance; reviewing projects to ensure alignment to architectural standards and technical strategy
Review estimates for network equipment and delivery to ensure quality and accuracy
Deployment and operational turnover of American Express Campus networks
Coaching and mentoring less experienced colleagues as required
Manage third party vendors to ensure quality delivery and adherence to standards
Provide Level 3 troubleshooting and support for critical network issues or outages
Expected to work occasional nights and weekends
7+ years of experience in building and supporting Enterprise-scale data network
3+ years of Technical Leadership and Innovation
Expert level knowledge in routing protocols such as OSPF, BGP, and EIGRP
Expert level knowledge in routing, switching, and other network technologies such as Spanning Tree, 802.1Q, Port-Channels, 802.1x, QoS, VLANs, SVIs, and Multicast
Strong IP knowledge, including TCP, UDP, ICMP
Experience with analyzing network sniffer traces and network sniffer/capture tools, such as Wireshark, NetScout, Observer, etc
Experience with Cisco Catalyst and Nexus switch platforms
Good understanding of security infrastructure, including firewall concepts
Ability to efficiently manage workload on multiple projects simultaneously
Proficient with Microsoft Visio, Excel, Word, and PowerPoint
Software Defined Networking
Wireless solutions, such as Aruba or Cisco
IPSec and GRE
Global WAN technologies

114

Senior Infrastructure Engineer Resume Examples & Samples

Develop training and mentor teammates
Define standards for configuration, monitoring, reliability and performance
Serve as subject matter expert for multiple proprietary and open source technologies
Trains and/or mentors other team members, and peers as appropriate
Identifies opportunities to enhance the service delivery processes
Identifies best in class software and hardware products to meet the needs of a world class application development team
Facilitates achievement of expected deliverables and obligations of Services Providers
This position will include off hour work at times in the evenings to perform infrastructure changes after hours
Bachelor’s degree or equivalent in computer science, information systems, or related field plus 5 years of experience Red Hat Linux administrator plus demonstrated expertise in
Strong networking fundamentals
Support of WebSphere and Tomcat middleware
Configuration management and have managed an infrastructure with hundreds or thousands of servers and dozens of technologies
Experience in support DevOps environment using tools like Git, Jenkins. Maven, Puppet/Chef
Experience with running Docker containers in a commercial / production environment
Experience with a PaaS / IaaS solutions
A knack and desire for troubleshooting tough problems and digging into how things work
Comfortable working in a highly collaborative environment and very receptive to giving, receiving and implementing feedback
Knowledge and experience in developing software using agile methodologies
Proficient in authoring, editing and presenting technical documents
Solid communicator with great customer service skills
Ability to communicate effectively via multiple channels (verbal, written, etc.) with technical and non-technical staff
The ability to handle and keep track of many tasks at once and to manage time efficiently
Sound judgment and willingness to exercise same in sometimes ambiguous situations

115

Senior Infrastructure Engineer Resume Examples & Samples

Will work with engineers and analysts to capture requirements for enterprise projects and identify the enterprise infrastructure services required
Designing and documenting infrastructure environments in coordination with other infrastructure and application teams to ensure the system is secure, highly available, and scalable
Generating estimations of project and operating costs and delivering to business groups for funding
Contractual analysis of enterprise infrastructure services for projects
Working with other enterprise infrastructure teams to deliver enterprise services to the businesses
Working with service providers of data centers to deploy new solutions
Creating documentation for requirements, architectural designs, engineering drawings and diagrams, as well as operational installation (runbooks) to deliver infrastructure services for projects
Managing multiple projects, working in collaboration with a diverse group of business and technology partners to identify and analyze project requirements
Working hand in hand with project managers, engineers, administrators, and customers to deliver projects on time and in budget
Exploring and staying abreast of new technologies that can bring value to the organization
Translating business needs into actionable deliverables
Bachelor’s degree in computer science, software engineering or relevant field, or equivalent experience
8-10-- years’ Microsoft Windows experience is required, Windows 2012 expertise to an advanced level
RHEL 5, 6 and above experience. is a plus
Demonstrated expertise with enterprise infrastructure technologies such as high availability, fault tolerance, disaster recovery, multi-pathing for HBAs and NICs, clustering at the OS level, load balancing, virtualization and SAN/NAS, and basic network knowledge
Experience with Data Center managed service providers
Capability to lead both technical and non-technical discussions
Ability to communicate effectively with both peer engineers and leadership teams
Excellent team player. Willing to share knowledge and cross train team members
Strong ability to troubleshoot issues and coordinate teams to resolve root cause
Ability to manage stressful situations and adapt to changing environments
Strong problem solving skills, can exercises independent judgment with minimal direction from supervisor
Strong documentation skills, the ability to follow the procedure according to the IT policy and to maintain documentation

116

Infrastructure Engineer Resume Examples & Samples

Must possess an active US DoD Secret or higher clearance
4+ years of relevant experience directly related to Windows Desktop and Server administration, builds, installation and configuration
Systems Integration experience – Focused on fixing problems while keeping progress moving
Proven ability to troubleshoot configuration problems and/or complex system issues
Strong scripting skills (i.e. Powershell, Python, Ruby)
Chef and/or Ruby Experience (Chef recipe and cookbook development, automation control and distribution of builds)
Experience with VMware Virtual servers and desktop infrastructures – vCenter, ESXi, vSphere
Understanding of Change Management processes - Version Control of software and applications using Clearcase and familiarity with DR’s, CR’s, and IR’s written with Clearquest
Proficiency with the Microsoft Office suite of products

117

Infrastructure Engineer Resume Examples & Samples

Strong Background in Linux System Administration
Experience with VMware Virtual servers and desktop infrastructures – vCloud Realize, vCenter, ESXi, vSphere
Strong network background - TCP/IP, DHCP and general network troubleshooting
Strong background in Storage administration
Scripting skills (i.e. Powershell, Python, Ruby)
Understand DevOps concepts
Experience working with DISA STIG security implementation

118

Infrastructure Engineer Resume Examples & Samples

Must possess an active DoD Secret or higher clearance
2+ years of relevant experience directly related to Windows Desktop and Server administration, builds, installation and configuration
Background in Windows and/or Linux System Administration
Solid scripting skills (i.e. Powershell, Python, Ruby)
Chef and/or Ruby Experience (CHEF recipe and cookbook development, automation control and distribution of builds)
Background in software coding
Understanding of Change Management processes - Version Control of software and applications using ClearCase and familiarity with DR’s, CR’s, and IR’s stored in ClearQuest
Proficiency with the Microsoft Office suite of product

119

Infrastructure Engineer Resume Examples & Samples

Assist in providing support in any area of SQL, network, disk, and processing performance issues as they may relate to infrastructure and hardware configuration issues
Meet identified goals and metrics in regards to expected Infrastructure Engineering I metrics
Become qualified to teach Infrastructure training
BA/BS in Computer Science or related discipline, or at least one year of direct experience supporting clients as a primary contact or lead using phone and/or email
Proficiency in SQL
Basic understanding of 7 layer OSI model
At least one completed or in-progress industry certification

120

Senior Infrastructure Engineer Resume Examples & Samples

15+ years TPF/VM/TPF DASD and TPF tape systems and operational support experience. American Express environment experience preferred
Proven systems and operations level experience with TPF DASD uplift, migration, replication, problem management. American Express environment experience preferred
Proven systems and operations level experience with American Express TPF Disaster Recovery
TPF Operation experience in the American Express Environment
Proven systems and operations level experience with VM in support of TPF, TPF test systems and test system performance, and TPF VPARs

121

Senior Infrastructure Engineer Resume Examples & Samples

Plays an integral role in building and enhancing the infrastructure required to support the platform(s) or set of applications in terms of robustness, scalability, availability and efficiency
Will play a large role to Influence technical direction of future Content Management workplace tools
Drive development/administration teams to implement and deliver SharePoint services and capabilities
Lead/support business intelligence and other related enterprise services, business connectivity services, hybrid architecture services, core on-premise capabilities (team sites, applications, app model)
Partner with Architecture/Engineering groups for the technical direction for workplace technologies, providing consulting expertise, leveraging business and technical knowledge to support business strategies and deliver business value
Demonstrate ability to map out the strategy and then drive that strategy into delivery proven by testing and metrics
Interacts with business partners to share and direct architecture practices that may affect business solution delivery
Works with Technical and Business Architects to ensure development initiatives support the business and IT strategic plan
Oversee design from envisioning to production delivery per the roadmap and identified business requirements
Consults with business partners and all levels of leadership, develops presentations, communicates across different levels of technical understanding
Define key performance indicators and implement enterprise level measurement, analytics, and reporting methods to gauge success
Determines required infrastructure and design needed to support business requirements for workplace tools
Ensures that platform(s) supported meet the business, technical and infrastructure needs
Provides architectural governance, reviewing projects to ensure alignment to architectural and technical strategy
Ability to drive results with an emphasis on reducing cycle time and increasing speed to market of new products
Provides design, architecture, and reviews (designs, code, guides, best practices) in partnership with the EUC SharePoint Center of Excellence
EXPERT level knowledge of SharePoint required; cloud and on-premise hosting experience required; extensive knowledge and experience analysis, design, build, architecture, and rollout of large, complex hybrid environments required; and extensive expertise in SharePoint 2010, 2013 and 2016 and related services/capabilities including business continuity (design, analysis, setup, architecture, build, development) required
Strong consultative skills; leadership presentation skills, excellent ability to translate technical language and architecture into usable business understanding
Experience preferred includes: SharePoint infrastructure including the cloud app model, sandboxed solutions and client-side object model, Windows Server Administration, .NET development, ASP.NET Development, SQL Server 2008/2012 Administration and Development, SharePoint Designer, other UI design tool experience; SharePoint 2010, 2013 and 2016
Management, administration, migration, rollout, hybrid architecture, core and infrastructure services
Bachelor’s or Master’s Degree in Computer Science, Information Systems, or other related field (or has equivalent work experience) preferred
Typically has prior experience in multiple IT disciplines with a proven understanding of architectural concepts (data, technical and solution), issues and trends
Requires advanced to expert level knowledge and understanding of architecture, applications systems design and integration with a detailed understanding of applicable programming methodologies
Extensive experience using a systems analysis and design methodology and an excellent understanding of industry trends and tools
Makes evident good technical understanding and adapts quickly to new workplace tools
Aptitude to develop and maintain strong working relationships with both internal and external stakeholders
Ability to work effectively under deadlines and juggle several assignments simultaneously
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Click here to view the "EEO is the Law" poster and supplement and the Pay Transparency Policy Statement

122

Senior Infrastructure Engineer Resume Examples & Samples

Perform as a technical subject matter expert for American Express data networks, including Campus LANs, Global WANs, Wireless, and other technologies
Travel 10-20%
7+ years of experience in building and supporting Enterprise-scale data networks
Excellent communication skills, both oral and written, with ability to communicate to all levels of peers, customers, and leadership
F5 Application delivery controllers

123

Infrastructure Engineer Resume Examples & Samples

Assist with detailed planning and engineering of technical solutions that
Design, Implement and manage network security mechanisms to prevent
Research and evaluate new products and services to help optimize network
Provide and maintain network diagrams and documentation at all times
Participate in the development and implementation of trouble handling
Experience with networking technologies: TCP/IP, DHCP, DNS, and SNMP
Experience with routing, switching and firewall management within CISCO

124

Senior Infrastructure Engineer Resume Examples & Samples

Develop new software modules in an iterative way that will collectively form a larger application
Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance
Estimate work to be done as part of an overall agile process
Coordinate application implementation and test functionality to ensure specifications are met
Provides technical guidance to the applications engineers and developers, as well as interface with the project managers, business analysts and customer groups
Acts as the technology lead with various IT functional and business departments
Works with customer department and internal IT to establish goals, processes and technology initiatives
B.S. in Computer Science, Engineering, or related discipline, or equivalent work experience is required
5+ years’ experience with Java, J2EE, EJB, Servlet and JSP
4+ years of experience with Service Oriented Architectures (SOA) and Web Services
4+ years of experience with Message Driven Bean (MDB) and Java Messaging Systems
3+ years’ experience with JPA, Spring framework and Hibernate
Preferred 3+ years of experience with IBM WebSphere Server
Preferred 3+ years’ experience with SQL, Oracl
Experience within an Eclipse based development environment (i.e. MyEclipse, IBM RAD)

125

Infrastructure Engineer Resume Examples & Samples

Perform diagnosis, troubleshoot, and conduct root-cause analysis for any issues escalated on the backup platforms
Create and provide reports for backup and storage environments and related activities and tasks
Create and update documentation for storage and backup environments. The documentation would include: standard operating procedures, solutions, knowledge base articles and applicable project documentation
Work with teams on projects related to backups and recovery in order to create supportable solutions that meet the enterprise requirements
Research and identify industry trends in the backup space, leveraging new ideas to improve the service design and support for the customer base
5+ years’ experience in storage and backup related jobs
5+ years’ experience in a design and or consulting capacity
5+ years’ experience in a leadership / mentoring role
Undergraduate degree in a technology-related field is preferred
Current & valid product certifications in technologies listed below would be a major asset
Extensive experience deploying / supporting mission critical servers in a 24×7 production environment
Expert knowledge on backup software and hardware technologies
Ability to work collaboratively within a team sharing ideas and gaining consensus on a proper solution
Effective and personable communication with customers and vendors to achieve desired results
Ability and desire to mentor teammates on areas of expertise, helping raise the collective knowledge of the team
Desire and drive to attain results and closure on issues even if faced with resistance & reluctance
Reliability and commitment to getting the job done (including after hours as required)

126

Senior Infrastructure Engineer Resume Examples & Samples

Design Architecture to end-user support, and everything in between
Fluent in VMWare, NetApp, Windows Server, Active Directory, Infoblox and high-speed network technologies
Understand the following protocols: NFS, iSCSI, CiFS, and TCP/IP
Working knowledge of SDN (Software Defined networking)
Working knowledge of “LUN Projection”
Demonstrated documentation development
Demonstrated collaboration skills, working with teams and end-users; driving teams and objectives
Comfortable working in a dynamic environment and developing flexible solutions to meet evolving requirements
Strong commitment to customer service and service enablement
Commitment to a leading-edge, “Work Anywhere, On Anything” technological approach
Ability to multitask and prioritize work requirements aligned with senior leadership direction. Broad and deep experience with networking and web services (DNS, TCP/IP, Load Balancing, RESTful services…)
Real-world experience administering SQL databases (Backup, Replication, Recovery…)
Securely develop and innovate current infrastructures and applications into world class Cloud Platform (that you will help to design, deploy and operate) for expansion within and beyond current data centers, and identification and development of new service platforms aligned with the corporate goals
Design, test, certify and document new systems, environments and cloud services
Provide internal-consulting and support to business units to translate requirements into cloud service-based solutions. Enabling the unique needs of innovative and data-driven communities and their business processes
6+ years of hands-on IT experience, supporting a diverse set of Systems Infrastructure technologies and administration requirements
Proven thought leadership
Certification or equivalent engineering experience in multiple OS's, VM and storage systems, Windows Server, SAN/Ethernet/IB fabric management and design, storage systems (NetApp), and technical systems (VMWare/Virtualization Systems)
4+ years’ experience in operations management tools: Alerting & Monitoring, Provisioning & Deployment (VMWare VSphere), Configuration Repositories (SVN)
An understanding of security requirements and technical implementation as a basic capability

127

Senior Infrastructure Engineer Resume Examples & Samples

Ability to think strategically and drive value to the business
Serve as a leader and mentor to Storage Engineering team staff, also working with strategic suppliers/vendors, internal customers and senior management
Lead the architecture, design, and development of storage solutions as they fit within the enterprise strategy
Work directly with internal teams in areas of consulting, technology evaluations and internal storage standards
Provide architecture and engineering experience testing new equipment and documenting reference architectures
Initiate architectural improvements with regards to emerging technologies
Create and maintain strategic & tactical plans, and research and identify the most effective products and vendors to reach plan objectives
Work with Directors and peers to formulate storage architecture, strategy and roadmap
Provide technical expertise on performance related storage array assessments
Contribute to the development of storage architecture documents, product evaluation scorecards, and other technical documentation
Ideal candidates will possess expert practical knowledge in monitoring technologies and proficient in at least four or more of the following areas
Experience with Cisco MDS and/or FC connectivity
Experience with Brocade FC Switches
Experience setting up ISLs and FC network
Knowledge of Zoning for Hosts, to Storage
Perform Masking and Volume creation in EMC XIO, VMAX, Netapp, IBM, and Hitachi
Experience with IBM SVC and/or EMC VPLEX for storage virtualization
SAN Monitoring
EMC Powerpath
FC HBA Emulex/QLogic
Replication with SRDF, Recover point
Experience with VMWare, Windows, Linux, AIX, Solaris, KVM, Open Stack
Capacity / Performance Planning for SAN and Storage Networks
Experience with Nexus and NAS environments
Experience with Netapp, Oracle ZFS and Data Domain, Hitachi, and EMC a plus
Experience with Open Stack Cinder, Swift, and Ceph a plus
Work closely with application teams to define, frame and capture business needs
Participate in the storage infrastructure design and selection process
Align customer needs to the evolution of the storage platform product roadmap
Oversee the diagnosis and correction of storage infrastructure problems
Provide internal analysis and support to ensure proper escalation during storage outages or periods of degraded system performance
Conduct storage infrastructure performance and security assessments
Support the certification and accreditation of storage infrastructure on customer networks
Provide value-added solutions for business, both tactically and strategically
Lead customers to understand how current or envisioned processes align to industry best practice
Define processes, documentation and engineering diagrams for technical and operations support
Prioritize, complete and oversee projects within budgetary and scheduling guidelines
Ensure issues are identified, tracked, reported on and resolved in a timely manner
Responsible for the quality of deliverables in terms of the technical design, implementation, testing and adherence to technical compliance standards
Provide lead support and direction to the team responsible for the overall health and maintenance of all infrastructure assets
Specific technical experience working with one or more of the following areas: VMWare, Unix, Citrix, Linux, Solaris, Windows, Z/OS, IOS, etc
Experienced knowledge of one or more of the following: infrastructure and server theories, principles, and concepts, application infrastructure and standards, networking fundamentals, storage management (i.e. SAN) design and support, databases (i.e. IMS, DB2, SQL Server, Oracle, MySQL, MS Access, etc.), middleware technologies (i.e. WebSphere)
Experienced knowledge using the core tools used in the planning, analyzing, designing, building, testing, configuring and maintaining of assigned application(s)
Core knowledge of platform delivery methodology (Agile, Scrum, Agile XP, Test-Driven Development, Waterfall, etc.)

128

Senior Infrastructure Engineer Resume Examples & Samples

Creates, implements, maintains, tunes, and supports multiple, large scale network infrastructures. Escalation support when needed. Technologies include Cisco NEXUS 9K, 7K, 5K, & 2K Data Center Switches, Cisco 3000 and 4500 Catalyst Switches, Cisco ASR 1000 series and ISR 3800/3900 series Routers, Checkpoint Firewall Platform and related Checkpoint Technologies, Cisco and Checkpoint Intrusion Detection and Prevention Systems, Cisco Wireless Technologies such as 3600, 3700, & 3800 series AP's, Centralized Controllers, ISE, and PRIME; Riverbed Platforms, F5 Big IP and various load balancers, WAN network technologies such as VPN, MPLS, PPP, Internet Services, and Cloud Inter-Connects. Voice Services, including legacy PBX's, modern VoIP solutions, Softphones and collaboration/conferencing technologies. Platform monitoring & management services such as MangeEngine, HP NNM, IPAM, and other platform management tools
E- Education: Bachelor's degree, 7+ years related experience. Industry Certification or equivalent knowledge on Cisco Systems (as noted above), Checkpoint Technologies, and F5 Technologies required
E -Working knowledge of operating system administrative concepts
E- Experience in production support processes and problem resolution according to service-level agreements
E- Strong communication and interpersonal skills
E- Ability to lead and direct the work of others
E-Knowledge of infrastructure architecture and infrastructure planning

129

Infrastructure Engineer Resume Examples & Samples

Provides expert level Tier 3 technical infrastructure support services for issues elevated from the Support Center and other Technical Services groups. Ensures reliable operation of production. Diagnoses and troubleshoots availability interruptions and other production issues
Develops technical standards. Tests and evaluates IT vendor products
Maintains, monitors, and tunes Production system and applications performance. Debugs source code and performance problems and/or provides debugging assistance to developers. Identifies opportunities to improve performance (e.g., automating manual system tasks)
Trains and mentors staff. Resolves the most complex issues elevated from staff with less experience
Reviews numerous IT knowledge repositories to update technical knowledge
Expert knowledge of one or more IT platforms and products: See additional information for the specific requirements for this posting
Certification - Holds the appropriate technical specialty certificate or has the ability to attain within 9 months of hire date: See additional information for the specific requirements for this posting

130

Senior Infrastructure Engineer Resume Examples & Samples

Perform full life cycle of software packaging including definition, requirement gathering, analysis, packaging, customizations and troubleshooting
Develop, package, and support applications to update systems to the latest build
Create Windows installer packages using Installshield and Admin Studio
Provide packaging solutions using scripting, silent installs, and conflict resolution
Must have working knowledge of GPOs, Active Directory, SCCM
Experience with automated deployment methodologies (ZTI/LTI)
Proficiency with scripting languages, packaging/deploying applications
Experience with Microsoft compatibility took kit /BDD 2007/MDT 2008-2010
Experience with MDOP
Ability to diagnose and solve problems
Effectively communicate
Knowledge of Application virtualization solutions (App-V/Med-V)

131

Infrastructure Engineer Resume Examples & Samples

Capturing client requirements
Participation in project scoping and technical plan development
Designing infrastructure solutions to meet business objectives
Project task management and execution
Infrastructure operations and management
Testing of proposed solutions within lab environments
Adopting and learning new technologies
Performing Enterprise Administration and Engineering tasks
Providing onsite and remote support
Troubleshooting business application issues
As a Senior Consulting Associate, you will receive mentoring from our experienced team and have access to a variety of technology and training to jump start your career. You will be exposed to several aspects of all our Engineering Consulting Practices, including
Consulting process, tools and methodologies
Referenced architecture design and best practices
Engaging with clients and developing their IT initiatives
Degree or Certification in IT related field
2-4 years of experience with the Windows Server platform, virtualization, infrastructure configurations, server management, storage, and networking
Familiar with standard IT practices and policies
Eagerness to contribute
Strong presentation, facilitation, time management, and prioritization skills
Proven ability to work both independently and as a part of a team

132

Senior Infrastructure Engineer Resume Examples & Samples

Computer hardware engineers research, test, diagnose , certify, documents and deploys all computer hardware
Computer hardware engineers must have an indepth level of knowledge and understanding of the OSI model. Must Must understand the components that make up the computer motherboard and how they work
Must understand OS versions from Windows 7 up to and including Wnndows 10
A proven and relevant working knowledge of desktop hardware operations systems
A proven and relevant working knowledge of hardware platforms, hardware models, hardware equipment such as (but not limited too) printers, scanners, keyboards, cables, CD/DVD drives, NICs, Ram, wireless cards, monitors and more
Skilled in strong technical writing skills and proven experience in documenting standards.

133

Infrastructure Engineer Resume Examples & Samples

Provide daily support on infrastructure areas including hardware, software and end-user support
Participate in infrastructure projects and implementation work
Conduct research, evaluation and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts
Involve in vendors, outsourcers, and contractors management to maintain infrastructure-specific products and services for the organization
Monitor and review infrastructure performance as well as computer operation, and to provide relevant performance reports
Degree holder in Computer Science, Information Technology, Business or related area
4+ years experience in infrastructure in finance industry
Strong communication skills in fluent English, Mandarin and Cantonese
Occasional weekend works, after hours
Proactive and independent attitude

134

Senior Infrastructure Engineer Resume Examples & Samples

Minimum of 6 years of experience developing in C++ in a Linux environment
Experience recognizing and responding to urgent system demands
Experience working both in a team environment and individually
Experience developing, coding, testing, and debugging complex algorithms
Experience working on large complex systems
Ability to occasionally work unconventional hours to support installation,
Existing TS clearance (Active within the last 24 months)
Experience with Qt
Experience with Object Oriented Design and Development
Experience with scripting languages such as Python and Perl
Experience with Cisco networking equipment
Existing TS/SCI clearance (Active within the last 24 months)

135

Senior Infrastructure Engineer Resume Examples & Samples

6+ years of enterprise data network/IT industry experience with a minimum of 4 working with data network technologies at an enterprise scale
Expert knowledge on Cisco routers, Cisco L2/L3 switches, load balancing, QOS, PBR, WCCP, VPN, NAT, VoIP, IPSec, Multicast, DNS services, MPLS networks, Cisco firewalls, network protocols (Ethernet, TCP/IP, SNMP, VLAN Trunking), and routing protocols (BGP, EIGRP, RIP, GRE)
Demonstrated expertise with protocol analyzers, and test equipment is desired
Excellent communications, interpersonal, and problem-solving skills with a track record as a problem solver & an effective team player is essential
Flexible person with the ability to manage stressful situations and adapt to changing environments
Act as the liaison between IT verticals, vendors, the business, and the network team
Consult with technical peers and management on the deployment of applications within the network
Work with the IT verticals to ensure on-going standards and application performance over the network
Be the escalation point for resolution of network integration issues

136

Senior Infrastructure Engineer Resume Examples & Samples

Plays a leadership role for implementing infrastructure of new e-commerce applications using technologies such as WebSphere , JBOSS, WebLogic or SpringDM
Directs the design, implementation and builds initial test environment configurations in the internal cloud computing environment
Works independently and provides guidance within technical areas, applying in-depth knowledge of multiple technologies
Leads technical aspects of ecommerce project planning, task duration estimation and project artifact compilation
Gives guidance to junior associates who write tickets, manages, verifies and supports changes for project implementation
Identifies and compiles necessary firewall, load balancing and other network changes necessary for project implementation
Provides technical leadership in their area of specialization
Forms productive networks with internal and external customers
Creates and customizes presentations to the interests of various audiences
Interacts regularly at the Director level with customers
Bachelor's degree and 5-7 years of experience required
Candidates in this role need to have 3+ years' experience supporting a high trafficked e-commerce site (operations experience a strong plus)
Experience with various scripting and programming languages such as Perl, Python, Shell Scripting, Jython, Ruby, JSON, Java, or Jacl
Experience with Continuous Integration using tools such as GIT, Maven / Gradle, Jenkins/Hudson, Sonar, Cobertura/ clover and Artifactory
3+ years' experience with industry standard web application servers (JBOSS experience preferred, JBOSS Certification a strong plus)
3+ years UNIX experience (including Linux, AIX, Solaris)
3+ years' experience with industry standard web servers (EWS or Apache experience a plus)
3+ years' experience with a Build and Deployment tool (Chef Server and or uDeploy a strong plus)
This candidate should have 3+ years' experience in implementing systems within a complex secure network
Very strong analysis/troubleshooting skills, strong partnering/relationship building
MS Office Suite (Word, Excel, PowerPoint, Visio), Lotus Notes or MS Outlook
Ability to work a flexible schedule based on department and company needs
Ability to read, write, and interpret documents. Excellent written and verbal communication skills
Very strong analysis/troubleshooting skills, strong partnering/relationship building skills. Strong leadership skills, including ability to effectively participate in decision making process on key project issues (e.g. task scheduling, project duration estimation and architectural and system design)
Regular - walking, standing, sitting, hearing, seeing, talking, using hand and fingers for writing, typing and

137

Senior Infrastructure Engineer Resume Examples & Samples

Will assist with the deployment of an enterprise managed file transfer system
Will work to integrate the enterprise managed file transfer system with other software platforms throughout the organization
Works with both internal and external file transfers
Works hand in hand with project managers, other engineers, administrators, and customers to deliver projects on time and in budget
Assists with the development of documentation for requirements, architectural designs, engineering drawings and diagrams, as well as operational policies and procedures
Assists with the development of documents and best practices for system installation, deployment, and operation
Assists with technology proof of concept selection criteria, evaluation, and testing
Explores and stays abreast of new technologies that can bring value to the organization
Encourages an environment of sharing and team work among the project teams
Associates degree in Computer Science, Engineering, or related discipline, 6 months of related experience, or equivalent combination of education and experience
Basic knowledge of file transfer procedures
Basic understanding of FTP/SFTP Software
Previous experience with IPSwitch’s WSFTP Pro software would be beneficial
Previous experience with IPSwitch’s MOVEit Central and MOVEit DMZ software would be beneficial
Previous experience with the following protocols – SFTP, FTPS, FTP, SSH, and PGP would be beneficial
Previous experience working with the ITIL and ITSM models would be beneficial
Demonstrates good judgment and experience in technology selection and implementation
Experience with Microsoft Visio, Word, Excel, and PowerPoint
Provide excellent customer service, leadership, communication, problem solving and decision making skills
Demonstrate strong prioritization, time management and organizational skills
Speaks clearly and persuasively in positive or negative situations. Listens, understands, and gets clarification. Seeks other input at all phases of the project

138

Infrastructure Engineer Resume Examples & Samples

Produce infrastructure solutions for a variety of systems, including live, test and development environments
Configuration, testing, documentation and system administration of Windows and Solaris Server and Client Windows Operating Systems on development systems as well as live client sites
Configuration, testing, documentation and maintenance of virtual systems including VMware vSphere ESXi/vCenter and Hyper-V technologies
Configuration and maintenance of infrastructure maintenance and support tools including backup, security patching, system auditing and configuration management tools
Storage solution setup, maintenance and system performance management
Configuration and documentation of switches, routers, firewalls, network traffic shaping, network performance monitoring and fault diagnosis

139

Senior Infrastructure Engineer Resume Examples & Samples

Experience with WebSphere Application Server
Experience with tcServer
Experience with IHS & Apache
Speaks clearly and persuasively in all situations
Strong Time Management skills
Strong technical documentation and presentation skills
Candidate must be a team player who works and communicates well with technical and non-technical resources
Bachelor's degree in Computer Science, Engineering, or related discipline, or equivalent experience
4+ years of Experience with WebSphere Application Server or tcServer
3+ years of Experience in Shell, Jython, PERL scripting
4+ years of Experience working with Unix and Windows environments
2+ years of Experience with virtualization technologies
4+ Years of Experience with development, troubleshooting and performance tuning JEE applications
4+ years of Experience in installing and configuring Web Servers e.g. : IHS or Apache
Experience with WebSphere, MQ
Experience with automation – Infrastructure as code (CHEF, Puppet) tools or deployment automation scripting
Experience in installing Windows Server 2008 R2, Windows Server 2012, Microsoft SQL, Microsoft IIS & Microsoft Active Directory
Provide good understanding of concepts related to server load balancing, WAS clustering and other application scaling concepts
Troubleshoot and resolve middleware issues across development, testing, and production environments
Knowledge and experience with the various security components such as WebSphere security, LDAP, SSL certificates and other third party security products
Able to review the performance monitoring of the respective environment, determine opportunities to refine the configuration of a component and determine new resource / capacity requirements
The individual must be experienced in performing problem diagnostics to determine the root cause of an issue
Must have excellent oral and written communication skills and possess the ability to work with limited direction while being highly productive
2+ years of experience in Data caching technologies e.g.: Gigaspaces
Experience with monitoring tools (Dynatrace, VMWare vRealize Operations Manager, VMWare Log Insight )
Strong Network experience
Experience with Database & Database related technologies

140

Senior Infrastructure Engineer Resume Examples & Samples

Will be responsible for developing and delivering network architectures and designs involving Software Defined Networking (SDN) and Network Function Virtualization (NFV) technologies to drive network agility and operational efficiency at American Express
The ideal candidate must have extensive technology and design experience involving SDN/NFV technologies, Networking Protocols, Ethernet transport and Virtual/Cloud Network Architectures. Candidate needs to have proven experience in Automated Configuration, provisioning, Network Virtualization, Security and strong understanding of Software Defined data center concepts
Expert level knowledge of Layer-2 and Layer 3 network technologies like OSPF/ISIS, MBGP/BGP, Multicast, L2 switching, TCP/IP, IPv6, VXLAN, Openflow
Experience in architecting and building data center fabrics using spine leaf architecture
Working knowledge of LINUX (RedHat/Suse/Debian/Ubuntu/BSD)
Good understanding of IaaS and EpaaS deployments
Ability to analyze sniffer captures and identify root causes for network errors

141

Senior Infrastructure Engineer Resume Examples & Samples

Participate in the infrastructure design and selection process
Align customer needs to the evolution of the platform product roadmap
Oversee the diagnosis and correction of infrastructure problems
Provide internal analysis and support to ensure proper escalation during outages or periods of degraded system performance
Conduct infrastructure performance and security assessments
Support the certification and accreditation of infrastructure on customer networks
Provide lead support and direction to the team responsible for the overall health and maintenance of all infrastructure assets Scope of Impact/Influence
Responsible for the infrastructure platform and supporting technology
Leads the design, build, enhancement and integration of infrastructure with AET
Plays an integral role in building and enhancing infrastructure in terms of robustness, scalability, availability and efficiency
Leadership accountable for team completing assigned tasks and delivery of quality work
8+ years of experience with systems analysis/programming, incorporating: design methodology, Infrastructure operations support or engineering
Hands-on experience with a variety of software languages, operating systems, or network protocols
Bachelor’s Degree in computer science, computer engineering, or related field required; advanced degree preferred
8+ years of experience as a lead level Oracle Database Administrator
5+ years of experience with Oracle E-Business Suite
Experience with other DBMS’s (e.g., SQL Server, UDB, MySQL, Postgres) is a plus
Detailed understanding of software defined networking, automation and orchestration Core Competencies Technical
Agile Practices
Emerging Technologies
Programming/Software Development
System/Platform Domain Knowledge
Systems Design
Systems Installation/Decommissioning
Testing Functional
Release and Deployment
System Software Leadership
Adaptive Communication
Coaching and Mentoring Business
Documentation & Technical Writing
Industry and Company Knowledge
Problem Solving
Technology Industry Trends Performance Amplifiers
Collaboration & Teamwork
Continuous Improvement
Growth Mindset
Detailed understanding of software defined networking, automation and orchestration Education & Experience

142

Infrastructure Engineer Manager Resume Examples & Samples

Prior experience with a large enterprise network, preferably in the healthcare sector
Minimum of either CCNA (Cisco Certified Network Associate) or JNCIA (Juniper Networks Certified Internetworking Associate) certification. CCNP is preferred
Cisco: Demonstrated experience with Cisco ASA appliances, Cisco FWSM modules. Experience with Cisco Security Manager (CSM) a plus
Juniper: Demonstrated experience with Juniper SRX firewalls
Experience with configuration and support of IPSEC VPN site-to-site tunnels
Experience with configuration and support of client-to-site VPN tunnels. Experience with Cisco AnyConnect client support a plus
Knowledge of security protocols and implementations including NAT and ACLs
Cisco: LAN switching and router technologies (6500, 4500, 7206, 3800, etc.), wireless technology, VoIP technology

143

Infrastructure Engineer Resume Examples & Samples

Understand, document, and update integrated call handling processes
Depict strategies and call flows in a consistent and understandable fashion
Convey SIP methodologies and call flows into layman’s terms
Develop and administer quality reviews of processes / tools to support standard offer
Work with involved parties to document business request and design requirements
Document and update technical design specifications upon delivery
Experience with enterprise service to a multi-site contact center environment (must)
Requires demonstrated proficiency with technical writing using Word, PowerPoint, and Visio
Proven ability to accurately interpret and deliver to varying audiences in a clear, concise manner
Interaction with a technical team utilizing Genesys for service design and/or delivery (must)
Previous design and development in a SIP environment
Understanding of web services configuration
Project and process management in the telephony arena
Handling multiple inputs in a high pressure, dynamic environment

144

Senior Infrastructure Engineer Resume Examples & Samples

Will work with engineers, analysts, and the business partners to capture requirements for enterprise projects and identify the enterprise infrastructure services required
Support on-site telecommunications requirements
4-6 years’ Microsoft Windows experience is required, Windows 2012 desired
Demonstrated expertise with enterprise infrastructure technologies such as high availability, fault tolerance, disaster recovery, multi-pathing for HBAs and NICs, clustering at the OS level, load balancing, and virtualization with VMware and SAN/NAS plus basic networking knowledge
Knowledge of telecommunication solutions a plus

145

Infrastructure Engineer Resume Examples & Samples

This role exists to deliver proactive, risk mitigating support services for the production server, storage and network infrastructure set using remote management tools and through using personal skills and competencies
General administration and management of the production server, storage and network environment, including installations, moves, patching and upgrades, using personal knowledge and/or scripts to be provided by the system administration teams for each platform
Perform performance and security analysis of the infrastructure managed by the organization
Recreate user problems to resolve operating difficulties
Responsible for meeting specified service level standards
Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and client applications
Provide assistance in the areas of IT technical support, and project specific assignments
Provide training as needed to more junior staff and end-users
Experience working with Linux and Windows Server and familiarity with system administration concepts
Experience working with Oracle and SQL Server databases and familiarity with database create/move/delete operations
Experience working with network, server and storage equipment
Experience working with VMWare / Hyper-V server virtualization products
Experience working with Microsoft Active Directory, Office 365 and SharePoints
Experience working with TCP/IP networks as they relate to Linux, Windows Server and NAS / SAN operating system environments and related backup and storage service environments
Experience working with infrastructure security and disaster recovery
Ability to work independently and as part of team
Excellent conceptual, organizational, communication, time management, interpersonal, and problem solving skills
Ability to establish and maintain effective working relationships within a team environment
Experience managing small projects preferred
Possess excellent verbal and written communication skills
Ability to establish and maintain effective working relationships with co-workers, managers and customers
At least a Degree in Computer Science or Information Technology or equivalent
At least 3 years of working experience in infrastructure support
Preferably with CCNA, MCSE and CompTIA Security+ certifications
A certain amount of travelling is to be expected

146

Infrastructure Engineer Resume Examples & Samples

Implements, maintains, tunes, and supports network infrastructure technologies, including Cisco Catalyst 4500 and 3000 series switches, Cisco ASR 1000 series and ISR 3800/3900 series Routers, Cisco Wireless Technologies such as 3600, 3700, & 3800 series AP's, Riverbed Platforms, WAN network technologies such as VPN, MPLS, PPP, Internet Services, and Cloud Interconnects. Platform monitoring & management services such as MangeEngine, HP NNM, LogicMonitor, IPAM, and other platform management tools
Education: Bachelor's degree or equivalent work experience of 2-5 years. Industry Certification or equivalent knowledge on Cisco Systems (as noted above)
Proficient knowledge of operating system administrative and deployment concepts
Experience with software development artifacts such as logical data models, data flow diagrams, and application query use cases for the purpose of developing physical infrastructure designs

147

Infrastructure Engineer Resume Examples & Samples

Implements, maintains, optimizes, and supports network infrastructure technologies, including Cisco NEXUS 9K, 7K, 5K, 2K, and 1K Data Center Switches, Cisco 3000 and 4500 Catalyst Switches, Cisco ASR 1000 series and ISR 3800/3900 series Routers, Cisco Wireless Technologies such as 3600, 3700, & 3800 series AP's, Centralized Controllers. Riverbed Platforms, F5 Big IP and various load balancers, WAN network technologies such as VPN, MPLS, PPP, Internet Services, and Cloud Interconnects are required. Platform monitoring & management services such as ManageEngine, LogicMonitor, HP NNM, IPAM, and other platform management tools
Education: Bachelor's degree or equivalent work experience More than 5 years’ experience. Industry Certification or equivalent knowledge on Cisco Systems (as noted above) and F5 Technologies required
Proficient knowledge of operating system administrative concepts
Knowledge of infrastructure architecture and infrastructure planning

148

Senior Infrastructure Engineer Resume Examples & Samples

Independently identify, evaluate and provide engineering for technologies within the Storage services (Block, File, Object, Data Protection, etc.). Identify, develop, test and deploy Storage infrastructure
Take initiative to influence next generation storage services in MSD is heading, what technologies, capabilities and standards
Plan and execute proof of concept work for new technologies, see them through the whole cycle from idea to implementation
Lead projects and teams focused on engineering work. Plan work, deliver to timelines, and proactive manage independently
Actively participate in research and evaluation of standard technology resources vs. external options, and provide input on technical solution alternatives
Drive platform roadmap with the development of new engineering releases of Storage infra software and hardware standards
Drive process improvements through the use of automation
Drive innovation with thought leadership and technical expertise
Act as a Storage subject matter expert and offer help and advice to colleagues from various other teams
At least 7 or more years relevant IT Technical Experience in Enterprise Storage and Backup related Infrastructure
At least 5 or more years relevant IT Systems Administration experience in Storage and Backup related Infrastructure

149

Infrastructure Engineer Resume Examples & Samples

Will be responsible for supporting the delivery of network architectures and designs involving Software Defined Networking (SDN) and Network Function Virtualization (NFV) technologies to drive network agility and operational efficiency at American Express
The ideal candidate must have good understanding of technology involving SDN/NFV technologies, Networking Protocols, Ethernet transport and Virtual/Cloud Network Architectures. Candidate needs to have proven experience in Automated Configuration, provisioning, Network Virtualization, Security and strong understanding of Software Defined data center concepts
Strong knowledge of Layer-2 and Layer 3 network technologies like OSPF/ISIS, MBGP/BGP, Multicast, L2 switching, TCP/IP, IPv6, VXLAN, Openflow
Knowledge of data center fabrics using spine leaf architecture
Knowledge of object, block, direct and network attached storage configurations and storage transport technologies like FC,FCOE and iSCSI
Knowledge of Infrastructure security components and architecture
Programming in C, C++, JAVA, shell, Perl, CGI, ASP, PHP, VB, .NET, Python a plus
Experience in designing network infrastructure for virtualized compute environments like Vmware,Openstack etc
Demonstrated experience in design, engineering, and virtualization in the cloud environment
Ability to analyze sniffer captures

150

Senior Infrastructure Engineer Resume Examples & Samples

Exhibit a sense of urgency to resolve issues
Ensure SLA's and Operational standards are met
10+ years proven experience of managing various Linux platforms
3+ years experience with tools to manage and support Linux operations
Skilled in deploying Linux infrastructure in collaboration with architecture colleagues and service provider partners
Self-motivation and strong communication skills, both verbal and written, are key attributes for this position
Strong analytical and problem solving techniques
Experience with servers management in VMware is preferred
Bachelors in Computer Science/Management Information Systems or equivalent experience preferred

151

Senior Infrastructure Engineer Resume Examples & Samples

Programmer with 6+ years of effective working experience on Network/Compute/Storage Infrastructure Automation,
Strong knowledge of Python language (with OOPS concepts in python)
Strong working experience in web development using any Python based web framework [Django / Flask]
Strong hands on experience of working with front-end technologies like jQuery, JavaScript, HTML, CSS, BootStrap etc
Good knowledge of any RDBMS (PostgreSQL, MySQL, Oracle etc.)
Basic knowledge/experience of working in Network/IT infrastructure automation tools
Strong knowledge of protocols like TCP/IP, UDP, SNMP, NetCONF
Development of web services and an understanding of APIs (REST and SOAP with XML or JSON)
Basic knowledge on Traffic domain and should have good knowledge in DNS, Firewall and load balancers such as F5
Well working experience with IDE (Eclipse and NetBeans) tools and various Operating Systems (Windows XP/2000, Linux Fedora core & Cent OS)

152

Infrastructure Engineer Resume Examples & Samples

Implement standard changes, solutions according to requirements
Troubleshoot network related incidents and complex network problems
Update firmware on different network devices
Prepare technical documentation
Configuration of different Cisco devices
Participate in projects
Knowledge and experience with Cisco solutions (ACS, Wireless solutions, Cisco Prime)
Thorough knowledge and understanding of TCP/IP and the related protocols (DNS, DHCP)
Thorough knowledge and understanding of IP routing protocols (OSPF, EIGRP, BGP)
Experience with L3 switching infrastructure
Work experience with firewalls, Cisco VPN, IP Telephony
Configure, test and maintain LAN and WAN equipments, services

153

Infrastructure Engineer Resume Examples & Samples

Provide second/third level support of all Microsoft Windows Server, Microsoft Hyper-V, VMware vSphere, RedHat / CentOS Linux and Backup systems
Manage internal infrastructure to support customer services
Plan, identify and undertake support, capacity management, availability management and maintenance on managed client infrastructure
Assist in the design and implementation of highly available infrastructure for clients and internal systems
Provide knowledge transfer within and across operational groups

154

Infrastructure Engineer Resume Examples & Samples

A minimum of 7 + years’ experience as a system administer with a primary responsibility of VMware and Netapp systems
Demonstrated ability to generate and maintain technical documentation
Prior exposure to Cisco UCS computing infrastructure is preferred
Prior exposure to programming languages – Java, Python, Perl
Solid networking knowledge (OSI network layers, TCP/IP)
Solid knowledge of PowerShell and command line management
Exhibits sound judgment in making decisions
Must have strong computer skills

155

Senior Infrastructure Engineer Resume Examples & Samples

Proactively recommend, design, configure and troubleshoot company LANs, WANs, and wireless networks, including routers, hubs, switches, UPSs, and other network hardware to ensure their smooth and reliable operation for fulfilling business objectives and processes
Manage and maintain the Windows Active Directory and Group Policies
Monitor and manage network and system performance, provide performance metrics, and troubleshoot problem areas as needed. Conduct periodic capacity planning exercises and make recommendations to optimize performance and capacity utilization
Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry
Interact with vendors, outsourcers, and contractors to evaluate and recommend network products and services
Provide guidance and mentoring to junior IT employees
Effectively communicate operational issues and project initiatives within the IT department in a timely manner
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Training or experience with ITIL and COBIT fundamentals
Five years of IT experience with emphasis in networking. Multi-location experience is a requirement
Five or more years of extensive hands-on experience with Cisco/Dell networking solutions including routers, firewalls, VPN concentrators, hubs, switches, gateways, access devices, wireless access points, etc
Must have On Call availability
Must be able to travel
Must be able to meet the following physical demands

156

Senior Infrastructure Engineer Resume Examples & Samples

Extensive knowledge of Load balancing technology including algorithms and health check options
Extensive knowledge and experience with hosting SSL certificates on Citrix NetScaler and F5 platforms
Extensive knowledge of Citrix NetScaler VIP configuration with health check
Knowledge and experience with Citrix NetScaler responder policy configuration
Knowledge and experience with Citrix NetScaler Access Gateway configurations
Knowledge and experience with Citrix NetScaler content switching configurations
Extensive knowledge and experience regarding F5 BIG-IP LTM VIP configuration with health check
Extensive knowledge and experience with F5 BIG-IP GTM Wide IP configuration
Knowledge and experience with F5 BIG-IP iRule programming and troubleshooting experience
Candidate MUST have extensive experience working in structured change management processes for highly available enterprise networks
Candidate MUST have production environment experience consisting of Global load balancing, Local load balancing, SSL acceleration, HTTP compression/caching, and DNS
Candidate MUST have strong Networking Experience - TCP/IP, Administration of networking hardware
Candidate MUST have design and maintenance experience with complex Web hosting network architectures
Candidate MUST have experience building and configuring major Internet host/network services including but not limited to: Web (http, SSL, etc.), Mail (sendmail, etc.), DNS, NFS, NIS/NIS+, Automounter, Databases (Oracle, SQL, etc.) and Java
Experience directly managing routers, switches, load balancers and SSL accelerators in a high-availability infrastructure is required
Expert knowledge of the full software development lifecycle: from business/systems analysis, through requirements gathering and functional specification authoring, to development, testing and delivery
Expert understanding of TCP as it pertains to packet inspection and network/application flows
Expert ability to troubleshoot issues and make recommendations for system changes, as needed, to resolve issues
Will be expected to provide documentation describing projects, deliverables and timelines
Will be expected to report on project status
Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
Expert ability to work independently and manage one’s time
Expert mentoring skills necessary to provide support and constructive performance feedback
Team player that exercises independent judgment with minimal direction from supervisor
Coordinates multiple managed service providers using standardized engagements to complete work in various environments including Production environments
Coordinates with Citrix and/or F5 vendors during issue resolution
Interacts with multiple internal application teams to create customized load balancing solutions

157

Senior Infrastructure Engineer Resume Examples & Samples

Minimum of 6 years’ of related work experience in Hardware or Infrastructure Engineering
Hands on experience with PCAs and FCAs
Hands on experience preparing/conducting Pre-Ship Reviews
Experience in hardware systems design and deployment
General knowledge of IT equipment and operating systems
Demonstrated written and oral communication skills, including presentation skills and creating engineer artifacts
Ability to understand and communicate complex problems at different levels of detail
Ability to decompose large, complex problems into components and envision their interactions
Ability to travel 10% of the time
Active DoD SECRET Clearance US Citizenship required
Experience with DoD mission and processes
Experience with Engineer Review Boards and Change Boards
Engineering or Architecture level experience in Information Technology
Experience with Rational Dynamic Object Oriented Requirements System(DOORS)
Experience with Common PDM
Experience in Operations and Maintenance (O&M) support
Experience working in a multi discipline Engineering environment
Experience working in a development or Satellite Operations environment
Experience with Ground Systems Operations
POSE certification
B.S./B.A. in Aerospace Engineering, Information Systems, Management Information Systems, Systems Engineering, Electrical Engineering, Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering, Mechanical Engineering, Physics, Math and 6 years of related work experience or an additional 8 years of related work experience in lieu of degree

158

Senior Infrastructure Engineer Resume Examples & Samples

M.S. plus 3 years’ experience - Computer Science, Engineering, or related discipline
Experience in supporting vital WAS and/or tcServer environments
A demonstrated ability to manage multiple projects simultaneously and communicate requirements to other groups and/or companies
Must have wide range of technical expertise, client server, virtualized systems, Cloud (PaaS, IaaS)
Require expertise of Application Server and Web Server architecture in a large enterprise environment using WebSphere Application Server v7.x/8.x ND, Pivotal TC server v3.1, JBOSS, WebSphere Virtual Enterprise (XD) v6.1, IBM HTTP Server, vFabric Web Server
Experience in installation, configuration, tuning, troubleshooting, and administering various application server stacks (web servers, application servers, caches, message queues)
Experience in installing fix packs and DST patches
Experience in WSADMIN scripting (Jython) and Shell to administer and automate WebSphere Application Server configuration and application deployment
Good understanding of software development life cycles (SDLC)
Must possess a familiarity of the Java programming languages to assist developers in debugging applications
Very good understanding of process/application/JVM tuning, JAVA concepts, application interaction w OS/network tiers/backends
Expert knowledge IBM MQ
Skill in using analysis, logic and reasoning to troubleshoot issues and find the best solutions to challenges
Strong familiarity with PCI and PII compliance & standards
Familiar with CA Siteminder configuration and usage
Experience with Oracle, vPostgres and DB2 databases
Experience implementing and managing SSL certificates
Good understanding of load balancing concepts and experience with highly available distributed environments, Firewalls, TCP/IP, hardware load-balancing (ideally F5)
Good understanding of SOA, Web Services (WSDL, XML and SOAP)
Knowledge of WebSphere MQ Server
Strong experience with migration of applications to cloud environments through automation/orchestration. Ability to automate common/trivial tasks

159

Senior Infrastructure Engineer Resume Examples & Samples

Design, develop and implement and deploy Windows and other server OS based (including Linux) systems to support business objectives including pre-production and production functions
Collaborate with other infrastructure teams, developers, business analysts and other business stakeholders to determine requirements and design/deploy systems to meet business and technical objectives, SLAs, availability and capacity requirements including high availability, farms/clusters, disaster recovery, redundant systems and backup
Participate in all phases of systems development, deployment and configuration including performance and availability, monitoring & alerting, data integrity, security and capacity planning
Perform all tasks in accordance with Agile and/or Waterfall project management methodologies, adhere to version & release management, scheduling, change control, security and applicable operational policies and procedures
Install, configure and manage software applications and services such as IIS, JBoss, SQL Server, FTP servers and other applications, including system services networking services and other required components
Participate in enterprise-wide development, deployment and utilization of system and software provisioning tools
Provide on-call support to resolve and/or escalate production incidents or issues outside normal working hours including support during software deployment/release activities
Create and maintain system procedural and technical documentation
Perform other tasks, including patching, maintenance and administration of other systems and applications, as needed to meet the objectives of the team and business
Collaborate with key stakeholders to develop and implement standards and systems for deploy and administration of systems
Perform other tasks and activities as required to support company and departmental objectives

160

Infrastructure Engineer Resume Examples & Samples

Performs moderately complex systems and database administration. Monitors and tunes appropriate systems to ensure optimum level of performance
Oversees appropriate level software installations and upgrades and related software packages
Collects and reviews system data for capacity and planning purposes. Analyzes capacity data and develops capacity plans for appropriate level enterprise-wide systems. Coordinates with appropriate management personnel in implementing changes
Supports the design and configuration of complex system landscapes
Supports complex data/media recoverability through system backups and database archive operations. Plans, coordinates and directs appropriate level data refresh strategies
Oversees, recommends and implements appropriate level database solutions and enhancements to ensure an improvement in system reliability and performance
Oversees and applies appropriate support packages/patches to maintain system integrity
Develops and maintains appropriate system documentation to ensure that documentation is current. Oversees the maintenance of a library of system-supporting process and procedure documentation
Interacts with client management to answer questions, problems and requests regarding complex system issues
Six or more years of experience in a client-server environment
Experience working with company products and services

161

Infrastructure Engineer Resume Examples & Samples

Analyzes, logs, tracks and resolves complex software/hardware matters of significance pertaining to networking connectivity issues, printer, servers, and applications to meet business needs
Coordinates hardware/software installations and upgrades to ensure work is properly performed in accordance with company policy. Recommends resolution to complex matters of significance and coordinates the implementation of the approved course of action
Coordinates and monitors troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning. Recommends course of action and implements as approved
Oversees the installation of client department-specific applications and systems. Ensures installations are in accordance with appropriate operating procedures; determines revisions or updates to installation as needed
Coordinates testing, upgrades and configuration of system files and services. Ensures changes are in accordance with appropriate operating procedures; recommends revisions or changes based upon results. Prepares for and prescribes approaches to possible downstream implications
Utilizes standard corporate tools to record change and problem activities for tracking purposes
Bachelor's degree in computer science, or related field preferred
Four or more years of experience with computer systems or networking
Experience working with computer hardware for installation and upgrades
Experience working with software installation/upgrading procedures
Experience working with file and system maintenance procedures
Good organization skills to balance and prioritize work, and multitask
Good analytical and problem solving skills to troubleshoot systems problems
Good communication skills to communicate with support personnel, customers, and managers

162

Infrastructure Engineer Manager Resume Examples & Samples

10+ years of experience in the IT industry, with specific expertise in network security
Experience with federal, state and other regulations governing healthcare information (e.g., HIPAA)
Experience in business process re-engineering
Experience working in an outsourced managed services environment
Mastery of security protocols and implementations including IPSec, NAT, ACLs
Mastery of firewall technology (Cisco PIX, ASA, NetScreen, Fortinet, Palo Alto, Juniper, etc.)
Mastery of Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS), and Security Information and Event Managers (SIEMs)
Advanced knowledge in design of LAN and WAN solutions, including a strong working knowledge of data network equipment (routers, switches, etc.)
Advanced knowledge of IT architecture standards and governance, with appropriate industry certifications
Experience with scripting languages: Perl, BASH, Python, Ruby, etc
Comprehension of integration and system automation leveraging APIs and other 3rd party orchestration tools (specifically Tufin)

163

Infrastructure Engineer Resume Examples & Samples

Storage provisioning
Assign storage resource
SAN provisioning
Assign SAN resource
Zoning
Data migration - support and perform data migrations
Change management - handle change requests for storage tasks
Incident management - solve problems and incidents
Reporting - report monthly required storage figures
SAN - MRTG and Scripts
4-10 years of experience in a similar role

164

Infrastructure Engineer Resume Examples & Samples

Streamline and standardize infrastructure provisioning process
Work with development teams to define, submit and track infrastructure procurement requests
Ensure scalability and resiliency is integrated into each application design
Extend common set of monitoring capabilities to application support teams
Work with network operations to submit , track and test firewall, proxy, load balancing and Wide IP requests
Assist in defining and implementing app/database/network disaster recovery strategy
Work with infrastructure team to drive standards and deliverables ensuring EOL/EOVS/Capacity Planning commitments are met
Proven ability to own and drive infrastructure related projects with shifting priorities
Experience in working teams
Strong communication and presentations skills
Proven delivery track record in a complex environment
Self-motivated, organized, and capable to manage short and long term projects

165

Infrastructure Engineer Resume Examples & Samples

Evaluate hardware and software (for server, network, storage or desktop environments)
Test all deliverables produced and document results
Integration and test of new products (both hardware and software) for incorporation into programme infrastructure
Administration and enhancement of the environment and its supportability
Provide second line support
Carry out project tasks to ensure the viability of the project
Accurately assess time to complete tasks in order to follow standard project processes and procedures
To be aware of the relevant SLA structure and to respond, fix or escalate according to the limits set out within that structure
Maintain Operational and User procedures to ensure that Team Leader is informed of progress
Desktop & Server Experience
Windows & Office
Active Directory
MS Exchange
Network projects & web knowledge
The Infrastructure Engineer will have good working knowledge of their technology area
Good working knowledge and experience of associated infrastructure engineering tools, techniques, methods within their specialist area
Demonstrable experience of working as an Infrastructure Engineer on small or medium sized software engineering projects
Infrastructure skills covering administration, fault finding/diagnosis and fix
Documentation Skills, with the ability to produce documents for use by an end user, as well as operational procedure documentation for use by service desk personnel
Extensive work experience in infrastructure Management
Experience of: File/Print Clusters an advantage, enterprise level thin client environments an advantage, messaging systems an advantage, working to tight SLA’s
Accreditation to MCP level or equivalent
Diploma in Computer Sciences

166

Infrastructure Engineer Resume Examples & Samples

Supporting in a Windows 8.1 environment
Supporting MS Office packages and Adobe also PCs printers, scanners and peripherals
Involvement with new projects such as on-boarding new customers
Responsibility for managing the call system
Providing technical support for SSCL employee by phone, email and face to face
· · ·

167

Senior Infrastructure Engineer Resume Examples & Samples

Experience in Desktop management solutions & process (OS management, device management, patching, inventory, reporting)
Understanding Application Packaging (MSI & AppV)
Microsoft Application Virtualisation (AppV)
Microsoft Deployment Toolkit (MDT)
In depth knowledge of Microsoft System Center Configuration Manager design experience
OS Management including MDT, WIM images and WAIK
Experience of application packaging and its related technologies and practices
Excellent level of Windows technical knowledge, preferably Microsoft MCP or MCSE qualified. Detailed knowledge of W2K8, W7. W8.1 and W10
Scripting including VBS and Powershell
Have overview knowledge of ITIL Service Management processes and practices
Exhibit excellent communications skills with proven experience of handling difficult customers
Demonstrate enthusiasm and passion for delivering an excellent customer service. Strive to over deliver on Service Level Agreements to delight the customer
A positive attitude towards teamwork and contribute to the achievement of Team Goals
The specific skill set for this role would expect at least two accreditations in the relevant tool sets that are supported by the IMSL Tools and Automation team
Automation Tools (Microsoft Orchestrator)
Understanding of patching
DHCP
WISE or Installshield and App-V

168

Infrastructure Engineer Resume Examples & Samples

Provide second \ third line support
MS Windows Servers 2008 and above
MS Windows Clustering
Enterprise Storage Systems
Understanding of Wintel server systems & physical servers
Demonstrable experience of working as an Infrastructure Engineer on small or medium sized projects
Experience within a customer support environment
Netbackup
Patch management
Antivirus
VMWare

169

Infrastructure Engineer Resume Examples & Samples

Prepare and Build mobile devices (laptops and tablets) to customer requirements
Fault diagnosis and repair of laptops (second line support) & reaccreditation of mobile devices
Secure wiping of laptops and USB sticks
Work to relevant SLA structure and to respond, fix or escalate according to the limits set out within that

170

Senior Infrastructure Engineer Resume Examples & Samples

To provide third line server engineer support to multiple clients
To deliver ITIL driven support via "Incident, Problem, Change & MI". Evidence of use required. Heavily used within Sopra Steria so the engineer will need to be full conversant and comfortable using these on a daily basis as part of their deliverables
Engage in design workshops to shape new solutions
Be part of a team involved in delivering new solutions to our customers
Be involved in new customer wins, transitions, transformations
Be part of a team of engineer’s on-call for priority 1 incidents (Rota currently 1 week in 5)
Windows Server up to 2016
Active Directory / DNS / DHCP / PowerShell / Group Policies
VMware VSphere
Microsoft Exchange up to 2013
Office365
Blackberry Enterprise Sever
Exchange 2016
Batch/PowerShell/VB scripting
ISA / TMG
Wingate Proxy
A strong requirement for solid Citrix VDI skills
Skype for Business

171

Infrastructure Engineer Resume Examples & Samples

Deploy new applications around Azure services with consideration for Availability, Operations, Performance, Capacity, Security, and User Experience
Monitor and pro-activity manage the environment
Troubleshoot complex Microsoft Azure issues
Manage development and test infrastructure
Focus around security & cost management services
Document installation guides
Create architecture diagrams, service description and operations run book documentation
Manage and review Microsoft Platform solutions
Work with a global team and able to meet or perform tasks off-hours
Bachelor’s Degree or equivalent in Computer Science, Engineering or related field
Minimum of five years of experience in IT, including excellent knowledge of networking, computing and storage
Windows Azure: cloud computing platform and services
Experience in managing Hybrid environments with Office 365
Knowledge of Azure AD Connect configuration and Premier Azure AD connect
Candidate should be knowledgeable in PowerShell scripting specially scripts for O365
Knowledge on Different Modules of O365: AIP, Skype for Business, One Drive, Windows Intune, Mobile Device Management, SharePoint Online, Office Pro plus, etc
Expert Knowledge in Troubleshooting of O365 regular and common issues
Debugging complex problems on production environments, Performance optimization and tuning of development/system test/UAT/production environment
Demonstrated performance in a position requiring both high creativity and engineering technical excellence
Excellent written and verbal communication, with customer service skills
Strong desire to learn new things independently
Master’s Degree or equivalent in Computer Science, Engineering or related field
Seven or more years of experience in IT or application development
Three or more years of experience with Windows Azure and Azure Stack
Experience with DevOps role and/or cost optimization on Windows Azure
Developing and supporting shared services
Advanced experience in PowerShell
Experience of storage, network and server technologies
Previous experience of architectural governance is preferable
Some .net programming skills beneficial
Previous experience of large project delivery
Strong evidence of career performance excellence in position of ever increasing levels of responsibility and challenge

172

Infrastructure Engineer Resume Examples & Samples

Analyzes, logs, tracks and resolves software/hardware matters of significance pertaining to networking connectivity issues, printer, servers, and applications to meet business needs
Performs troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning. Recommends course of action and implements as approved
Upgrades system software and hardware components as required to meet business needs; coordinates backups. Ensures upgrades are occurring in accordance with established parameters
Coordinates the installation of client department specific applications and systems. Determines appropriate method for installing applications and systems; resolves matters of significance and implements corrective course of action as needed
Installs, tests, upgrades and configures system files and services to enhance performance
Two or more years of experience with computer systems or networking
Good organization skills to balance and prioritize work
Analytical and problem solving skills to troubleshoot systems problems
Communication skills for to communicate with support personnel, customers, and managers

173

Infrastructure Engineer Resume Examples & Samples

Senior level infrastructure technology engineer experienced with DB2 subsystems
Responsible for the installation and solutions for IBM and ISV software tools that comprise the DB2 infrastructure and toolsets used to support the environment
Application & system performance tuning (2nd level)
Batch support in case of failure / database recovery (2nd Level)
Test streams
Database Mgmt Tool Support / Maintenance / Installation
DBMS Performance Tuning
Disaster Recovery Planning
Technical Consulting/Project management
Strong knowledge of Cics, z/OS Operating System and related subsystems
General DB2 Skills (Sysadm, dbadm, datasharing, disaster recovery, appl.recovery, system performance, appl performance, health check)
Assembler programming
ISQL (CA Insight prog lang.)
ISPF/REXX programming
QMF
SMP/E
RACF/Security concept
DASD/SMS concept

174

Infrastructure Engineer Resume Examples & Samples

The Systems Engineer will drive the design of our system architecture and actively prepare for new
Technical implementations (hardware, platform, product deployments)
For Server Operations, support daytoday third level support (incidents, requests, change orders,
RCAs, etc)
Script the automation of regular tasks to help streamline operations and perform
Data collection
Develop methods of collection and reporting Participate in the
Planning of future Z Series engineering services and infrastructure
Determine solutions, setup project tasks/plans, and implement those solutions
Design and implement DR solutions
Minimum of 5 years as Z Series administrator
Z/OS systems expert on some of below mainframe environments
Good troubleshooting and diagnostic skills are required
Storage technologies knowledge
DR solutions

175

Senior Infrastructure Engineer Resume Examples & Samples

Must be US Citizen and have the ability to obtain a Public Trust security clearance
10+ years of experience in Microsoft systems administration/engineering
Collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes
MCSE 2012 certification required
Technical knowledge and experience with application security, content filtering, network protocols, access control, encryption, and 2 factor authentication technologies
Excellent communications, teamwork, leadership, and conflict management skills
Committed to continuous learning in order to stay up-to-date with technological developments and changes
Responsible for translating business requirements into IT infrastructure solutions while taking into account the constraints imposed by the existing systems and architectures
Ensure that the infrastructure architecture aligns with the roadmaps established by the organization's enterprise architecture
Lead the design and management of network topologies and the adoption and configuration of networking protocols
Extensive experience in network infrastructure design and management, TCP/IP protocol suite, MS Active Directory and DNS configuration, web server and mail server configuration
Experience with selecting and implementing network communications security and integrity solutions, such as PKI, virtual private networking, authentication and authorization protocols (Kerberos, …), firewalls, NAT, .
Understanding of Cloud Computing paradigms (SaaS, PaaS, IaaS)
Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity s trategies
Excellent written, oral, and interpersonal communication skills
Ability to conduct research into systems issues and products as required
Experience assessing and hardening security configurations for operating systems, applications and services
Hands-on experience with implementing a virtualization platform (VMware, Hyper-V, etc.)
Must have experience designing and implementing solutions and systems to solve complex IT problems
Strong working knowledge of creating and managing GPO
Knowledge of storage systems (SAN, NAS, etc.)
Typically requires a Bachelor's degree or equivalent and 10 to 12 years of related experience

176

Infrastructure Engineer Resume Examples & Samples

Product responsibility of the Citrix infrastructure
Work in Citrix related projects
Regular communication and collaboration with counterparts in the engineering teams
Maintain and update Asset Center records of Citrix products (e.g. after changes). Ensure quality of records in the inventory and server lists
Write internal manuals, instructions and advices for the Wintel & Network-Backbone Ops team and keep them up-to-date (SOPs, enhanced troubleshooting procedures,etc.)
Review Operational Readiness of Citrix components and their dependencies in the application landscape
Help to Prepare DR Exercises in collaboration with the engineering team for critical Applications where Citrix components are in scope
Planning and coordination of the Citrix maintenance in collaboration with the engineering teams
Technical Support and Consultant for Project managers and Engineering Units in new projects (especially related to System Integration/Automation/Monitoring)
Demonstrated Core Wintel Engineering tasks experience
Citrix Technologies - XenApp , Presentation Server. Farm maintenance & troubleshooting, design, access control
Application delivery, hosted, streamed

177

Senior Infrastructure Engineer Resume Examples & Samples

Encourages an environment of sharing and team work among the team
Understands current technologies in relevant areas of expertise
Must have deep technical knowledge in operating systems, client and/or hosting hardware, back office applications, web and application services, network protocols, firewall policies, databases, connectivity services, storage, backup and recovery, and systems management concepts and techniques for mission critical systems
Must have in-depth understanding of compute technologies, environments, and datacenters and their engineering integration into mission critical system designs
Must possess excellent technical troubleshooting skills
Must have experience in SOA environment
Ability to work on multiple projects at the same time
Good understanding of storage technologies including SAN and NAS
Good understanding of concepts related to server load balancing, clustering and other application scaling concepts
Highly proficient in UNIX/LINUX environments and their application to engineering designs
Experience in Airline industry is a plus
Preference would be given to candidates that have one or more of the following skills

178

Infrastructure Engineer Resume Examples & Samples

Aids in the planning, designing, and implementation of network and information technology architectures
Ensures compliance with existing security policies
Provides support to system operators
Possess a self-starter mindset with the ability to communicate clearly
Work effectively as part of a technically diverse team
Apply and build upon a basic understanding of virtualization (virtual machines), network engineering (switches, storage area networks), systems engineering (information technology), systems administration (user management, patch management), and configuration management (documentation, software configuration, data stewardship)
Demonstrate prior experience using and managing Linux and Windows environments
Scripting languages including Bash, Perl, Python, and Powershell
VMware products including vSphere and vCenter
Coordinating small projects or tasks with matrixed teams

179

Senior Infrastructure Engineer Resume Examples & Samples

Plans, designs, and implements network and information technology architectures
Leverages virtualization to allocate resources
Automates the provisioning of virtual and physical resources
Demonstrate expertise in virtualization (virtual machines), network engineering (switches, storage area networks), systems engineering (information technology), systems administration (user management, patch management), and configuration management (documentation, software configuration, data stewardship)
Automation tools including Puppet, Kickstart, Ansible, and Chef
Leading small teams

180

Infrastructure Engineer Resume Examples & Samples

Provide technical expertise as a team member in the development and operational support of the core infrastructure systems and services
Must have experience in Cisco VoIP technologies experience. Certification would be a plus
Design, test, and deploy new or enhanced servers including software services and applications
Perform server troubleshooting and triage during service failure scenarios and participate in detailed investigations to determine root cause and corrective actions
Support the current LAN/WAN network environment and implement new technologies
Ensure effective and efficient server maintenance and operations workflow and practices to help improve availability and performance of systems and dependent environments
Provide hardware and software support for Citrix, Network, Windows Server, VMware, Cisco and EMC storage products
Responsible for the maintenance, and enhancement of data backup and recovery procedures and practices
Create and maintain systems technical documentation
Perform other related duties as required

181

Infrastructure Engineer Resume Examples & Samples

Bachelor's degree from four-year College or university; or equivalent combination of education and experience
8-10 years related experience and/or training
Working knowledge of current Windows operating systems
Knowledgeable of networking fundamentals
Experience supporting current Microsoft Office suite
Experience troubleshooting computer hardware, software and operating systems
Experience performing computer imaging and restoration
Knowledge of Microsoft active directory administration
Cisco IP phones, Micros POS, AS/400, and Bally ACSC support experience is a plus

182

Infrastructure Engineer Resume Examples & Samples

Must be self-motivated with excellent teamwork, interpersonal, communication, presentation, and organizational skills
The ability to work effectively with clients, management, support team members and staff members in a fast-paced environment
Must have experience in managing multiple simultaneous global projects
Proven knowledge and configuration experience of Cisco network products (i.e. routers, switches, Wireless Access Points/Controllers and ASA Firewalls) and HP Switches
Proven knowledge and experience with QoS, Routing Protocols (Static, BGP, OSPF), Spanning Tree, VLANs, VPNs (IPSec, SSL), HP Switch Meshing/Trunking, DNS and IP addressing

183

Infrastructure Engineer Resume Examples & Samples

Citrix XenApp/XenDesktop server products (PVS and Netscaler)
Microsoft Windows 2012 Active Directory
Knowledge of Windows PKI Infrastructure
Basic – Advanced knowledge of scripting (Powershell)
Understanding of Storage Area Network (SAN) technologies ( Pure and Compellent)
Design, manage, maintain, monitor and support the infrastructure environment in assigned technology domain
A dedication and focus on customer-service
Able to work alone or as part of a team equally well
Thrives in a culture of accountability
Owns issues to resolution
Office 365 and Azure Active Directory
Works Well with offshore teams
7 + years expert level experience with servers in a datacenter environment, storage arrays, routers, switches preferred
Senior Level knowledge of Citrix XenApp/XenDesktop server products (PVS and Netscaler)
Senior Level knowledge of clustered VMWare vSphere 5.5 HA environments
Senior-level understanding of Microsoft Windows 2012 Active Directory
Basic knowledge of scripting (Powershell)
Understanding of Storage Area Network (SAN) technologies

184

Infrastructure Engineer Resume Examples & Samples

Bachelor’s degree and 5+ years of experience
Minimum of 5 years’ experience supporting VMWare and Hyper-V
Must be familiar with ITIL Foundation
Ability to work in a fast pace environment
Experience in supporting Microsoft Technologies including server, desktop Operating Systems, Active Directory, Exchange, and databases
Working knowledge of storage both SAN and NAS
Must understand or know Powershell and Bash scripting
Available for off-hours rotation for incidence response
Comfortable with Linux or Unix Servers
Familiarity of Software Defined Network concepts
Implementation of Office 365, Azure, and AWS

185

Infrastructure Engineer Resume Examples & Samples

Evaluating requirements and come up with a scalable, feasible design that meets these requirements
Participating in the implementation of solutions designed by senior engineers or self
Providing network technical assistance/support to different users, groups and business as needed
Creating and maintaining technical documentation of network topologies and/or other technical diagrams
Participating in an on-call rotation and being readily available to provide assistance when called upon
Performing maintenance activities for the current infrastructure, e.g. software and/or hardware upgrades
Attending and/or leading meetings with other departments or groups
Working with various vendors and/or third parties as part of the overall network support function
Layer 1 Requirements: Fundamental knowledge of, but not limited to, Ethernet and Fiber Optic cabling management and troubleshooting, device hardware troubleshooting and replacement
Layer 2 Requirements: Fundamental knowledge of, but not limited to, Ethernet, Spanning Tree Protocols, VLAN Trunking Protocol (VTP), Virtual LANs (VLANs), port aggregation (PAgP/LACP), Wireless LAN (WLAN) protocols, WAN switching mechanisms (MPLS)
Layer 3 Requirements: Fundamental knowledge of, but not limited to Open Shortest Path First (OSPF), Border Gateway Protocol (BGP), IPv4 and IPv6 addressing and subnetting, Layer 3 VPN technologies (VRF, MP-BGP, IPsec), First Hop Redundancy Protocols (HSRP, VRRP), Access Control Lists (ACLs)
Multicast Requirements: PIM, MDT, Anycast RP, MSDP
Application Delivery Requirements: Fundamental knowledge of load balancing technologies
Security/FW Functionality Requirements: Fundamental knowledge of firewall technologies
Network Management Requirements: Fundamental knowledge of Simple Network Management Protocol (SNMP), NetFlow, IP Flow Information Export (IPFIX), Syslog, TACACS+, RADIUS, Solarwinds
Three to five years of infrastructure engineer experience (CCNP Level or equivalent experience)
Experience working with internal and external customers on network issues
Payments industry experience (preferred)
Hardware implementation experience
Structured cabling experience and/or knowledge of network cabling best practices
Experience troubleshooting high availability networks
Experience with Cisco, Checkpoint, A10, VMWare, Solarwinds (preferred)
Familiar with network protocol analyzers
Ability to conduct research into technical issues, standards and products as required
Self-starter, who requires little supervision
Ability to take creative approaches to problems to find solutions
Networking design, implementation, troubleshooting, installation, etc

186

Infrastructure Engineer Resume Examples & Samples

Exercise agile methodologies to offer distinctive support for development and operations teams
Manage, maintain and improve cloud infrastructure
Manage, maintain and improve a continuous delivery system
Automate system and environment provisions
Build effective release processes
Participate in architectural discussions and requirements gathering
Collaborate closely with Development, Delivery, Product, Support and QA teams
Responsible for builds, application version alignment and integration data points
Degree in Computer Science or equivalent College Diploma or relevant work experience
Experience with DevOps tools and technologies (eg. Jenkins, Bamboo, Puppet/Chef/Ansible, Docker)
Strong knowledge of end to end build and deployment processes
Strong UNIX/Linux Experience
Strong scripting experience (eg. Perl, Bash/Shell, Python, Powershell)
Experience with Configuration Management (CM), Continuous Integration (CI), and Continuous Delivery (CD)
Experience with source code management such as, Git/GitHub, Stash/BitBucket
Familiarity with cloud infrastructures (eg. AWS, S3, Azure, Google Cloud, OpenStack, Cloudify)
Familiarity with system monitoring tools: (eg. New Relic, Zabbix, Splunk, Grafana, ElasticSearch/Logstash/Kibana (ELK), Nagios, AppDynamics)
Knowledge of Web Services (SOAP, RESTful JSP, JAX-WS, JAX-RS, REST, Web API)

187

Senior Infrastructure Engineer Resume Examples & Samples

8+ years of Practical experience and/or deep knowledge of the following technologies and platforms
J2EE/JBOSS technologies (interactive, web services, database , midrange, analytics, reporting, etc.)
Enterprise Monitoring Techniques and Practices
ELK Stack (Elasticsearch, Logstash, Kibana), Splunk, Nimsoft
REST API Design
Linux, Unix Shell Scripting
Web application development techniques
HA Design/Architecture principles
Working in a DevOps Culture
Prior experience leading intermediate and large-sized projects
Demonstrated ability to problem-solve in the technology space under extreme pressure and tense situations
Prior work experience in a production/service/operations support environment will be a plus
Familiarity with incident, problem, and change management tools
Subject matter expertise in maintenance services, with an understanding of key maintenance metrics
Experience developing post-implementation reviews and driving root cause when issues arise
Must possess strong written and verbal communication skills, with the ability to influence cross-functional teams, business and vendor partners, and technology leaders
Bachelor's or Master's degree in Computer Science, or other related field, or has equivalent work experience in software development/maintenance
Experience with Amex Interactive Applications and Agile Methodology will be a plus

188

Senior Infrastructure Engineer Resume Examples & Samples

8+ years of hands on experience within a technical environment providing network infrastructure engineering to enterprise organizations
Incident & problem management experience and the ability to coordinate required resources to respond to complex IT issues
Strong troubleshooting skills and the ability to apply those skills to assist troubleshooting of a wide range of information systems and applications
Strong engineering and administration experience with Cisco networking, Linux and Windows Operating Systems, and VMware
Strong experience working with Cisco routers and switches running IOS and Nexus OS
Strong experience that emphasizes L2-L3 Networking (Spanning Tree Protocol, dynamic routing protocols including EIGRP, OSPF and BGP)
Strong experience with configuration and administration of routers/switches, systems installation, and Windows-based systems
Strong experience with network architecture, design, optimization, and implementation
Engineering and administration experience with various firewall technologies (Cisco ASAs, Juniper)
Possess an in-depth knowledge of technology and is able to present and advise the business implications of a particular solution or a change in technological direction. Is able to routinely apply business insights to guide and influence the design of technically robust solutions
Experience with Network Management Software technologies (Wireshark, Sniffer, TACACS+, Cisco ACS, Syslog, Cacti, Solarwinds)
Proficient in using MS Office, MS Project, and MS Visio applications
Strong experience on Cisco DC Network Technology Like UCS, VPC, VPC+, Fabric Path, VSS..etc
Strong experience on Cisco like Nexus 7K, Nexus 5K, Fex , ASR router , ASA Firewall 55xx
Strong experience on WAN network design/Management/Technology ( MPLS & S2S VPN, Point to Point link)
Strong experience on Cisco Qos design & configuration
Strong experience on design /operation/troubleshooting skills on Cisco ASA FWs
Strong experience on F5 Load balancer design, maintenance, Troubleshooting & operation . Specifically on optimization of irule, SSL/ HTTP /TCP profile, oneconnect
Experience on Network monitoring tools like Solarwinds NPM, HP Openview , Wireshark, CA Specture , Splunk
Experience on Cisco ACI network / AWS / Azure would be a plus

189

Senior Infrastructure Engineer Resume Examples & Samples

5 + years supporting and maintaining EMC SAN / Cisco MDS / EMC VNX / EMC Xtreme IO / EMC VMAX and Hitachi arrays
5 + years working with storage vendors EMC SAN VMAX / EMC SRM / EMC VNX / Hitachi arrays
5 + working with Linux, Unix, Windows & ESX Support SA teams and storage vendors on case escalation and troubleshooting
Planning and designing of EMC VMAX, Hitachi G-series and Cisco Fabrics
Expertise in SAN management tools including EMC Unisphere and EMC Vipr SRM / Hitachi TMEA to analyze performance and identify bottlenecks or slowdowns and take appropriate action to resolve
Implementation of new hardware/software, patch fixes, SAN toolset implementations EMC SRM to support the SAN and NAS Infrastructure at CTI managed Data centers
Ensure that all Change Management and Incident Management tickets that are received from the NAM SA teams, are processed promptly and effectively and that the customer is kept updated with the status of their requests / problems on daily basis
Collaborate with Product Management, Engineering and Application teams on project initiatives including performance optimization and capacity management
Project Management experience and documenting Procedure Manuals and Run books for all the Projects Involved
VMware and Xen knowledge is a plus

190

Infrastructure Engineer Resume Examples & Samples

Respond and manage technology incidents in support of the infrastructure, network and applications
Drive enhancements in technology, process, and procedures in order to build a rock solid platform
Participate and lead in projects as needed
Provides production support to the information services group on software applications
Complete/update documentation as necessary
Prioritize workload and escalate any technical emergencies to the IT Manager
Identify, solve or escalate technical problems identified by clients or internal staff related to business

191

Senior Infrastructure Engineer Resume Examples & Samples

Bachelor’s or Master’s Degree preferred in Computer Science or Computer Engineering or equivalent enterprise experience
MCSA Red Hat Certified System Administrator (RHCSA) &/or Red Hat Certified Engineer (RHCE) a plus
Microsoft Certified Solutions Associate (MCSA) Certification a plus
Infrastructure Engineer related solutions for various projects and operational needs
Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
Develop and maintain installation and configuration documents
Contribute to and maintain system and security standards
Research and recommend innovative and, where possible, automated approaches for system administration tasks
5-7 years of strong background and Experience with Windows-based (Server 2003/2008 & 2012)
5+ years’ experience with VMware/hypervisor
5 + years Application administration, monitoring and supporting
Proficient with deployments, Installs, configurations, maintenance, and patching of multiple application servers apache-tomcat
Experience with A350/787/737Max ground system is definitely a plus
Experience in Jboss and PostgreSQL is a plus
Thorough understanding of enterprise system design challenges
Under Graduate degree in CS/CE/MIS or Engineering/Technology or related field
Professional level vendor certifications, such as ITIL, VMware, Microsoft, and/or Linux
Design, review, analyze, develop, implement and maintains complex software applications and services
Work closely with software architects to ensure decisions meet long term enterprise growth needs
Maintain current applications which include, but is not limited to, deploying bug fixes and feature enhancements, researching/troubleshooting issues, and performance tuning
Troubleshoot and debug complex issues; Identify and implements solutions
Research and implement new technologies and patch sets to enhance current processes, security and performance
Develop and Maintain system and application documentation with regard to troubleshooting, maintenance, start/stop, logging, etc
Participate in a duty rotation providing 24 x 7 supports of production systems and applications
Experience implementing application & system monitoring tools
Have understanding of Java applications, and J2EE framework
Identity Management including with LDAP
Must have Networking Knowledge (Sockets, TCP/IP, UDP)
Ability to scrutinize applications and services to ensure they adhere to security standards
Demonstrated Agile methodology experience, including technology delivery methods
Knowledge of working in a SOX/PCI Compliance environment

192

Senior Infrastructure Engineer Resume Examples & Samples

Provides complex engineering, design execution, technical remediation and aligned activities within the GIS infrastructure’s platforms of BluePrism, Automation Anywhere supported by Application Platform Services within GHS for GIS
Maintains basic interpersonal skills to engage peers in cross business discussions within a matrixed, geographically dispersed organization. Builds a solid network of relationships with others who have technical expertise to challenge the status quo and to position credible options in engineering assignments
Maintains a knowledge of the assigned RPA platforms, processes and other aspects of the operating environment to support proper recognition of issues or to identify improvement opportunities as part of the role’s remit in technical support
Manifests basic communication skills to adapt communication style to the style of others, developing rapport and staying calm under pressure and to build and maintain relationships across all levels of a matrixed, geographically dispersed organization using core oral and written English communication skills
Maintains basic consultative skill to break down complex matters into core issues, propose potential ideas and to position those ideas clearly and concisely across multiple levels of the IT organization. Able to integrate internal and public internet facing applications and products and to monitor service capacity and processes to maintain appropriate availability of services
Maintains basic analytical and problem solving abilities to work within complex or conflicting issues in infrastructure design and service investigations, handle multiple and shifting priorities across a broad spectrum of operating environments and to identify solutions that are both financially sound and operationally feasible
Knowledgeable of the Service Now system to record incidents and Systems Center Operations Manager to monitor remediation efforts
Knowledge of GIS Infrastructure and supportive tools and technologies with in cloud, including but not limited to
Experience on automation and scripting surrounding the RPA products
JSON and/or PowerShell scripting experience
Experience implementing and supporting products on private/hybrid cloud (preferably Azure, Rack Space)
Experience monitoring service capacity and processes to ascertain maximum availability
Knowledge of troubleshooting tools and techniques related to networks and systems i.e. remote access tools, Windows Support tools, connectivity tests and scripting technologies, such as Windows PowerShell etc
Experience on automation and scripting surrounding the products listed above
Experience implementing and supporting products on private/hybrid cloud
Conceptual understanding of peripheral hardware such as load balancers, WAN optimizers, etc
Experience with performance monitoring tools and analysis i.e. MS PerfMon, HP Openview
Conceptual understanding of networking hardware (switches, routers, etc.)

193

Infrastructure Engineer Resume Examples & Samples

Accountable for the execution of IT infrastructure projects, ensuring that the projects are delivered to meet the required technical standards and business case, as well as operational success criteria
Responsible for the performance of the core network, systems virtualization, WAN infrastructure, access network architecture, server systems, cloud services connections, SAN, and security measures. Including to provide technical support to facilitate operation, when necessary
Provide hands-on technical support to the countries, which includes deploying, configuring, testing and setting up of IT components and technical environment, when necessary
Provide report analysis to unit and country IT heads to support accountability in operations and project work, this includes analysis of operational trends in the countries
Understand the operating environment in the countries, with the objective of standardizing and streamlining key processes, as well as operating and costs optimization opportunities
Maintain key relationships with technology organisations, at head office, countries and vendors collaboratively to develop solutions to address operational issues
SUPPORT SYSTEMS

194

Infrastructure Engineer Manager Resume Examples & Samples

Bachelor’s Degree in Computer Science or a related discipline and at least 7 years’ experience in all phases of voice network management or its equivalent in education and work experience
Prior experience with a large enterprise voice network, preferably in the healthcare sector
Experience in design, provisioning, and troubleshooting Cisco Unified Communications Manager, Unity, CUSP and Oracle Session Border Controllers
Experience with IT Service Management such as Change, Incident and Problem Management
Working knowledge of SIP, MGCP, Skinny, RTP
Working knowledge of Voice Gateways such as VG204, 224 and 310
Working knowledge of voice systems including dial configuration and network routing, SIP, and PRI
Working knowledge of IR Prognosis, Oracle OEM, Riverbed ARX, and RTMT for voice network troubleshooting a plus
Working knowledge with the integration and troubleshooting of a Contact Center such as icDesktop, Remote Agent utilizing Peripheral Gateways
Working knowledge with configuration and troubleshooting Quality of Service
Working knowledge in the use of multiple network tools such as snmp, syslog and netflow
Additional Cisco skills in routing and switching a plus
ITIL Certification a plus
Well versed in crisis management, root cause analysis and operational readiness techniques
Previous experience in vendor management preferred
Strong interpersonal, written, and oral communication skills
Ability to present ideas in a user-friendly language
Keen attention to detail
Strong customer service orientation is a must

195

Senior Infrastructure Engineer Resume Examples & Samples

Degree in Computer Science, Information Systems or equivalent experience
At least 8 years of working experience with Middleware Software on architecture, design, setup configuration and performance stress test
Familiar with Webmethods, Weblogic, MS IIS, MQ, Java - Codes + Memory sizing, Tomcat, JBOSS
Very strong knowledge of Operating System/Hardware/Database/MiddleWare/Monitoring/Infrastructure Applications
Very strong knowledge in Hardware relevant knowledge of technology for computing, data storage, printing e.g High end server hardware (classical standalone servers, blade technologies), Storage (SAN, NAS, backup), virtualization platforms and technologies, interoperation of all these technologies as applicable to subject matter expertise
Very strong System’s Management Methodologies to ensure performance and capacity measurement and management of systems and hardware components, e.g. performance Monitoring and Capacity Management
Familiar with Report Writing Techniques Methods and techniques for writing effective reports
This is a Full time employment with normal working hours

196

Senior Infrastructure Engineer Resume Examples & Samples

OS Management including MDT, MDOP, WIM images and WAIK
Application Packaging (MSI and/or App-V)
Scripting (VBScript \ PowerShell)
BMC BladeLogic Administrator 8.x
Microsoft System Center Orchestrator
Microsoft Intune

197

Senior Infrastructure Engineer Resume Examples & Samples

8+ years of IT experience with strong technical knowledge primarily with distributed applications in J2EE/JBOSS technologies (interactive, web services, database , midrange, analytics, reporting, etc.)
Requires knowledge and understanding of architecture, application systems design, as well as a detailed understanding of applicable programming methodologies
Experience providing post-implementation and ongoing production support, as required
Experience developing post-implementation reviews and driving root cause
Bachelor's degree in Computer Science, or other related field, or has equivalent work experience in software development/maintenance
Certification in ITIL and PMP will be a plus
Hands on experience in monitoring tools like Splunk, Dynatrace would be a plus

198

Infrastructure Engineer Resume Examples & Samples

Manage all aspects of the UNIX/Linux Server infrastructure including installation, configuration, capacity planning, patching, virtualization and incident resolution
Configure, Customize and Administer the integration of UNIX/Linux systems with Active Directory
Configure, Customize and Administer J2EE web application servers
Configure, Customize and Administer middle tier technologies including Websphere MQ, SiteMinder, SNA emulation and UNI
Develop scripts and programs in support of all aspects of application and systems management using various programming and scripting languages
Assist Engineering teams to improve application stability with the design, development and implementation of application monitors and alerts
Review, evaluate and implement backup and disaster recovery strategies
Provide on-call support to resolve and/or escalate production incidents or issues after normal working hours
Provide after-hours release and change control support based on the most current change control schedules and best practices
Bachelor’s Degree with 3+ years of experience
3-5 years of experience in lieu of a degree
Experience in configuring and administering web application server technologies (e.g. JBoss, EAP, EWS, Wildfly)
Experience in all aspects of enterprise Unix/Linux system design, implementation and management (e.g. Chef, Puppet, Salt)
Working knowledge of programming/scripting languages (e.g. BASH, KSH, Perl, PHP, Python, SQL, HTML, XML, Java)

199

Infrastructure Engineer Resume Examples & Samples

Network management, to include firewall, switch and router changes (Cisco)
Linux engineering, to include build, deployment, configuration, administration and maintenance
Experience working with AWS and/or regulatory compliance (PCI or NIST) are highly desired, but not required
Develops or modifies IT Infrastructure to meet business objectives
Maintain and implement technical solutions, specifications, and documentation for various sized projects related to business objectives
Provide subject matter expertise, training, and technical support for users and stakeholders with varying levels of IT knowledge and skill sets
Completes routine preventative measures such as maintains/monitors network security, performs log analysis, and reviews vulnerability/penetration assessments
Ability to safely lift up to 50lbs with correct body mechanics

200

Senior Infrastructure Engineer Resume Examples & Samples

Microsoft Systems Centre Orchestrator
Demonstrable experience with TSQL, VB and PowerShell scripting
Demonstrable experience of creating runbooks
Ability to create custom Activities to be used in workflow automation
Defining runbook & activity standards
Familiarity with other Microsoft System Centre products such as SCCM and SCOM
Microsoft Windows Server Operating systems 2008/2012
Active directory and Group Policy
HP, Cisco server hardware and VMware virtualisation technologies
Design and developing the automation of tasks and processes using Microsoft Systems Centre Orchestrator
Deliver supporting documentation for the design, configuration, task automation and on-going support for the service
Development of the automation and integration of management platforms in line with the business strategy
Manage, review and monitor the service that provides task automation to the organisation
Produce relevant reports as to the status of the service and automated tasks
Act as the escalation point for all associated incidents to the service
Stay current with industry trends and developments, evaluating the new technologies and implementing where required

201

Senior Infrastructure Engineer Resume Examples & Samples

5+ years proven experience managing midrange infrastructure, systems administration and troubleshooting
3+ years proven experience with automation activities used to manage and support midrange infrastructure operations
Strong Windows Platform Engineering Skills with DevOps mindset
Strong written and oral communication skills; interaction with Service Operations and Developers, making presentations to internal users and management
Experience with enterprise configuration management tools such as Ansible or Puppet
Strong background in web technologies such as IIS, Jboss
Strong working knowledge of Windows administration: system installation, configuration and tuning, networking, logging, security fundamentals, and installation and integration of third-party software
BA/BS degree in computer science or a related field, or equivalent experience

202

Infrastructure Engineer Resume Examples & Samples

Take the lead on the automation of infrastructure deployment and management though promoting and implementing an IaC (“infrastructure as code”) mindset and practice
Support the continuous live-operation of Big Data products and services by implementing monitoring and alerting solutions
Participate in cross-functional projects, contributing to infrastructure blue-print, design, implementation and test phases
Provide advice and analysis of operational issues and application performance bottlenecks and suggest potential resolutions
Have a degree in engineering or computer science, or alternatively solid experience with DevOps
Have a background in IT systems operation and networking, preferably in an Amazon AWS context (EC2, S3, VPCs, Route53, ELB)
Have the ability to code and script in Unix/Linux environments (Bash, Python) and a solid understanding of IaC principles as well as experience with at least one relevant framework, like Ansible, Chef or Terraform
Have worked with container-based applications on systems like Docker, Mesosphere or Kubernetes

203

Infrastructure Engineer Resume Examples & Samples

Minimum of 5 years of detailed technical experience with operational support in an enterprise level production environment
Proven analytical and problem-solving abilities related to enterprise systems
Strong verbal/written skills and the ability to effectively interface with teams

204

Infrastructure Engineer Resume Examples & Samples

2+ years of experience performing imaging of both PC & Mac as well as performing IMACs of hardware & peripheral devices (printers, mouses, monitors, etc.) Software Support (MS Office 365, Adobe Creative Suite, Outlook, etc.)
2+ years of experience supporting networking
Experience with a ticketing system, they use ServiceNow
Experience supporting Windows 7 (Someone with Win2008 & 2010 along with Win7 would be an asset)
Effective interpersonal skills, articulate in order to interface with client staff
Able to work in a team and independently, demonstrating problem solving skills
Experience imaging and configuring systems PC/MAC systems
Common Hardware break fix, software installation skills
Basic end user network trouble shooting skills around network adapters, wireless, and vpn clients
Basic AD account and group management skills (Create, modify, disable, add, remove. We use Adaxes as the interface to AD)
Experience with Windows 7 OS, with strong MAC OS skills
Experience with Microsoft Office installations, repair, and general application support (Outlook, Excel, Word, Power Point)
Experience with end Help Desk ticketing systems
Supports mobile devices (Android/IOS)

205

Infrastructure Engineer Resume Examples & Samples

At least 3 years experience in implementation or support of infrastructure platforms, application deployments, implementing systems and modules with experience in multiple full lifecycle implementations
Knowledge of the SITA development, support and project tools
Knowldge of Network Technology standards, virtualization and major vendor equipment
Knowledge of IT security concepts and its application to SITA solutions
Bacherlor's degree or equivalent preferably in Computer Science, IT Engineering, Mathematics or similar. - Where applicable a recognised professional certification is desirable

206

Senior Infrastructure Engineer Resume Examples & Samples

Must have technical knowledge in operating systems, client and/or hosting hardware, back office applications, web and application services, network protocols, databases, storage, backup and recovery, and systems management concepts and techniques for mission critical systems
Understanding of compute technologies, environments, and datacenters and their engineering integration into mission critical system designs
Must possess good technical troubleshooting skills
Understanding of current technologies in relevant areas of expertise
Experience in PowerShell
Experience with Windows Server administration
Experience with VMware environments
Experience with Application/Web Servers like IIS, WAS or TcServer
Experience with Network technologies
Experience with Database technologies

207

Infrastructure Engineer Resume Examples & Samples

Work with product leads in the global Database and Middleware team on product roadmaps and the related engineering responsibilities
Develop infrastructure automation standards and procedures
Assist in the growth and strategic planning across middleware solutions
Assist in developing engineering and operational service metrics with actionable plans to improve operational efficiency, enhance service quality/SLA, and optimize delivery
Analytical skills and experience of production support processes
Experience of troubleshooting software code and inter-process communication
Awareness of Middleware messaging products (TIBCO RV & EMS, Active MQ, ZeroMQ) or protocols (JMS, STOMP, AMQP)
Understanding of enterprise software architectures, covering high availability and disaster recovery
Demonstrable awareness of highly scalable systems architecture that leverage Linux and open source technologies
Understanding of programming languages (Java, Python) and their application for infrastructure automation
Awareness of web APIs and underlying protocols and software (eg HTTP, Apache)

208

Infrastructure Engineer Resume Examples & Samples

Full stack ownership of IaaS – metrics, monitoring and capacity planning
Write automation to streamline day-to-day Cloud Operations
Participate in on-call rotation for production systems
Server as escalation for high severity Cloud incidents

209

Senior Infrastructure Engineer Resume Examples & Samples

Understand the current SPT infrastructure foot print and look to define the strategic end state architecture and foot print for the SPT processing stack looking for optimizations, cost saves and foot print reduction, including defining a roadmap as to the delivery there of
Perform Cloud assessments on SPT components to see which are eligible, lay out roadmap for SPT application cloud pipeline
Work with SPT Functional Leads, GTI CIB Aligned PM Resource Manager and Application & Infrastructure Solution Architects to select appropriate solutions in line with Strategic GTOC/GTAC directives, communicate approach and present plans
Manage the relationship between Securities Processing technology and JP Morgan central infrastructure Project management and SA teams
Manage external connectivity to exchanges, brokers, clearing houses, clients and vendors
Organization Partnership with other areas of Technology (GTI, Solution Architects, SA/DBA/Web/Storage/Networks teams, etc) as well as with Finance & Business Management teams
Demonstrate driven delivery track record with strong application and infrastructure technical Subject Matter Expertise while influencing and guiding the design and implementation strategies with shortest time to market in mind
Identify cost saving and cost avoidance opportunities in line with the CTOs vision and strategy
Have a significant influence on strategy formation
Owner of the SPT Infrastructure end state foot print and roadmap for execution
Point of contact between SPT Plan Build and Operate teams and the IB Tech Infrastructure Project Management and SA teams to deliver on the team’s infrastructure change projects
Work with Infra Project Managers to provide project management, project documentation and management reporting on all infrastructure driven initiatives including updates to JP Morgan’s core project management tool Clarity
Manage all non-production UNIX, LINUX, Windows, Sybase, Oracle and MQ environments to ensure all hardware and software is at supported builds and the systems are available and usage managed appropriately

210

Senior Infrastructure Engineer Resume Examples & Samples

Participate in and provide guidance on infrastructure systems, process improvements, performance, etc
Prepare and present reports and analyses outlining improvements and recommendations for actions necessary to achieve desired results
Recommend new products and provide guidance and expertise in their development
Ensure processes and policies comply with standards and regulations and are sustainable and scalable
Has in-depth knowledge of infrastructure systems processes and strategies
6+ years relevant administrative experience with server system in an enterprise environment
Experience with Windows environments is required
Knowledge in Linux, UNIX and other OS’s will be an advantage
Experience in Virtualization technologies like VMWare, Hyper-V, Citrix is required
Experience in Server security patching with supporting tools like WSUS, SCCM and/or any third party is required
Well-versed with Server Installation, Configuration and Troubleshooting
Experience in solving complex problems with Infrastructures is required
Working experience in supporting Backup environment with knowledge of different backup technologies (BackupExec, Appassure, etc.)
Understanding of Cloud technologies (AWS/Azure) is an advantage
Working knowledge of MS SQL Server, Oracle and MySQL is an advantage
Proven experience working with Dell/HP enterprise systems
The applicant is required to have a strong understanding of Server, Storage, Virtualization technologies
Should be able to collaborate with NOC, ITSM, Web/App and DB teams, a very good communicator and able to work in individual / team environments

211

Infrastructure Engineer Resume Examples & Samples

Identifies and communicates how IT infrastructure solutions can support the achievement of short- and long-range business goals
Supports the prioritization of requirements and helps matche resources with requirements
Works with analysts, architecture, and stakeholders to understand business needs
Ensures designs comply with organization’s standards
Explains to non-SMEs how the proposed solution will support their requirements
Leads the Architecture, design, development and test of technical solutions or infrastructure solutions to meet business requirements and functional specifications
Ensures the integration of business requirements into the development process
Coordinates development activities with other groups
Provides technical consulting on the integration of application systems
Leads or provides technical direction for the planning, designing, and execution of testing efforts
Ensures that tests evaluate all possible impacts on the current infrastructure
Escalates problems as needed
Ensures all support documentation knowledge transfer to production support
Recommends changes/enhancements for improved systems availability, reliability and performance
Develops and maintains metrics around the system and institutes a process for continuous improvement
Conducts reviews periodically with users and vendors
Creates a plan to evolve the system to reduce cost and improve system dynamics
Plans and performs structural changes when necessary
Leads the development of contingency plans including reliable backup and restore procedures
May provide information for negotiation efforts for contracts with external vendors or individuals
Assists in the creation of documentation policies and guidelines
Recommends training programs targeting specific areas of improvement
Reviews vendor proposals for new infrastructure solutions

212

Infrastructure Engineer Manager Resume Examples & Samples

Datacenter design and planning
Remote office and WAN design/planning
Collaborate with peers to review design proposals and implementation plans
Create, review, and maintain documentation
Support application and system migrations
Document and design network subnets, firewall rules, and load balancing based on application requirements
Stage, deploy, and test configurations
Resolve issues and escalate to DC network team management when necessary
Implement new equipment
Patience to adhere to maintenance windows and change control procedures
Experience with design, implementation, and migration projects
Routing and Switching experience with Cisco IOS and NX-OS (Cisco 2900, 3900, ASR, 3750, 4500, 6500, Nexus 2k/5k/7k/9k)
Firewall and load balancing implementation experience (F5,ACE, CSM,CSS,ASA,FWSM)
Solid understanding of TCP/IP and routing protocols (BGP and OSPF)
Understanding of VLAN, SVI, STP, VDC, VPC
Understanding of DNS and DHCP
Ability to troubleshoot network and system connectivity issues
Bachelor’s degree in Computer Science or a related discipline, at least seven, typically ten or more years of solid, diverse work experience in IT, or the equivalent in education and work experience
Creative problem-solving abilities and attention to detail
Must be able to work independently or as a contributing member to the team
MS Visio and Excel experience
Ability to manage projects and drive them to completion
Ability to multitask and prioritize workload
Customer oriented temperament
Network/Firewall/Load-balancing migration experience
5+ years practical experience in a network environment as a network engineer, architect, analyst or specialist
Cisco certifications (eg. CCNA, CCDA, CCNP, CCSP, CCIE)
Microsoft Visio

213

Senior Infrastructure Engineer Resume Examples & Samples

Participate in design, implementation and maintenance of the enterprise computing environment including troubleshooting, performance monitoring, optimization, capacity management and disaster recovery / business continuity planning
Ensure servers and applications meet proper performance, security and capacity standards. This includes effective backup strategies, and patching
Facilitate knowledge sharing by creating and maintaining detailed, comprehensive documentation and diagrams
Mentor junior members of the Infrastructure team as needed
Maintain an expert level of knowledge in area of expertise by maintaining certifications, attending seminars or through other related activities
Respond quickly and effectively to production issues and take responsibility for seeing those issues through to resolution
Researching and sourcing new technologies, providing architectural advice/recommendations to IT management and steering committees to improve the infrastructure environment
Assist in the DR (Disaster Recovery) planning of a multi-site Virtualization and Storage infrastructure along with DR planning for local sites where IT Infrastructure equipment present
College degree in the field of computer science, engineering or information systems
A minimum of 7 years of senior level technical IT infrastructure / systems experience with solid experience in virtualization technologies, with proven analytical, evaluative, and problem-solving abilities
A minimum of 5 years of systems administration either on an individual or team basis where you were responsible for the planning, developing, and/or maintaining systems hardware and software
Advanced knowledge in Windows Server and networking technologies
Advanced knowledge in Red Hat Linux 6/7 and Satellite 6.x
Advanced knowledge in server backup technologies and strategy
Experience in SAN storage technologies and integration with VMware, specifically with EMC VNX and Dell EqualLogic
Advanced knowledge of systems administration, optimization, and industry best practices
Advanced experience in system and network management and monitoring tools such as Solar Winds, vCenter, etc
Advanced experience and knowledge in scripting languages such as bash, PowerShell, Perl and VBScript
Advanced knowledge of Citrix Xen App and XEN Desktop (VDI) and the ability to administer the environment
Advanced knowledge of DNS, DHCP, SMTP, SNMP and other TCP/IP protocols and services in support of the virtualization and storage technologies
Exceptional customer service skills, in addition to extensive experience working in a team-oriented, collaborative environment
Capable of accomplishing tasks with minimal supervision
Understanding and application of ITIL principles and practices, and how they relate to the goals and objectives of the organization
Continually update and maintain, where necessary, all related documentation, technical or otherwise, for new and existing systems. This is to include inventory, change control, or process functionality documentation
Certification in ITIL
VMware VCP Certification
CompTIA A+ and/or Network+
Experience working with Citrix XenApp and XenDesktop, thin-client devices, and/or other virtualized environments
Expert knowledge Cisco UCS and Dell Intel based server hardware and deployment
Expert knowledge or working knowledge of supporting non-Windows operating systems in a virtual environment

214

Senior Infrastructure Engineer Resume Examples & Samples

Advanced Knowledge of ITIL service management principles
Basic costing acumen
Good knowledge of the SITA development, support and project tools
Network, security and virtualization technologies mastering
IT security products and solution mastering and their applications to SITA
Planning, team work and communication
Master's degree or equivalent preferably in Computer Science, Engineering, Mathematics or similar
Where applicable a recognised professional certification is desirable

215

Infrastructure Engineer Resume Examples & Samples

Working experience on Cisco UCS domains
Relevant training or certifications: VMware Certified Professional (VCP) preferred
Understanding of Virtual Center Operations Manager for proactive assessment of performance and identification of potential resource bottlenecks
Working experience of Vcops
Ability and willingness to work a 24x7 on-call rotation schedule
ITIL V3 Certification

216

Infrastructure Engineer Resume Examples & Samples

PC applications (Desk & Lap)
SSCM administration
Strong communication

217

Senior Infrastructure Engineer Resume Examples & Samples

QIP/IPAM Hands-on Experience, Red Hat Linux or Unix Strong knowledge of DDI tools (QIP)
Strong knowledge of IP Addressing and Subnets Advance to Expert level of knowledge in DNS, BIND which includes different layers of DNS Topology
Hidden master concept, split DNS architecture, DNSSEC, Threat protection and DHCP services
Hands on experience on DDI tools (QIP), migration of DDI services from one tool to another
Exposure in working with developers to automation DNS/DHCP features is desirable
Ability to identify the problem and provide permanent Solutions to restore the services
Ability to evaluate different features of the tools and provide solutions as on when required
Ability to Lead and take tough challenges to reach milestones
Leadership skills required to lead and complete new or run and maintain projects
6+ Years of Experience working in Technology Bachelors in Computer Science or Equivalent

218

Senior Infrastructure Engineer Resume Examples & Samples

Work in a team to support application and Microsoft SQL database servers for the flight operations department
Work on end-to-end infrastructure requirements including building virtual environments, networking, install software containers, load balancers, submitting requests, deploy applications
Monitor and manage network and system performance, provide performance metrics, and troubleshoot problem areas as needed
Conduct periodic capacity planning exercises and make recommendations to optimize performance and capacity utilization
Five years of IT experience with emphasis in networking. Multilocation experience is a requirement
Five or more years of experience in Microsoft system management and demonstrated experience in installation and configuration of Windows Server 2008 R2, 2012 R2, File sharing servers, Windows TS & RDP, Active Directory, Windows IIS, FTP and Windows Hyper-V
Familiarity with Sabre Flight Control Suite, ACARS and Sabre Airline Products is a plus
Three or more years of experience in telecommunications including working knowledge and hands-on experience with PBX, voicemail, VoIP, fax servers, unified messaging, call processing, VRU, call accounting, tollfraud detection/prevention, call recording systems, voice and data cabling systems, voice network services, etc
Participate in an on-call rotation providing 24 x 7 support of production systems, applications and network

219

Infrastructure Engineer Resume Examples & Samples

Designs engineering solutions for chemical- based processes, technologies, and formulations for product design and manufacturing based on established chemistry and engineering principles and in accordance with development technology practices and guidelines
Develops and implements chemical process and operating equipment specifications, chemical formulations, and test plans for new and existing products; assists manufacturing partners with issue diagnosis and problem-solving
Collaborates and communicates with management, internal, and outsourced research and development partners regarding design status, project progress, and issue resolution
Ability to effectively communicate process architectures and product formulations, design proposals and negotiate options at management levels

220

Senior Infrastructure Engineer Resume Examples & Samples

ITIL Foundation level, VB/PowerShell scripting and
Knowledge about Microsoft Operating Systems, SQL
BMC BladeLogic Server Automation and Microsoft SCCM knowledge

221

Infrastructure Engineer Resume Examples & Samples

Providing technical guidance and insight across the Intel technology platform, including Microsoft, VMware, and supporting technologies in both datacenter and non-data center scenarios
Advising project teams on proper design and integration solutions for the Intel technology platform
Supporting operations teams as a L3 escalation point for high-priority or high-criticality situations
Updating and maintaining documented standards and processes within the Intel platform area, with an eye toward current and future organizational requirements
Developing strong working relationships with vendors, internal technology teams, and business units to ensure a cohesive environment with strong oversight and knowledge
Providing configuration management for productivity tools, management systems and related processes
Creating and reviewing operational readiness and other technical documentation as part of engineering projects
Assisting with—and driving, when needed—technical implementation plans for release to production operations
Executing continuous improvement of the technology infrastructure
Bachelor’s Degree in Computer Science, Engineering related discipline or equivalent experience required
7-10 years of deep technical experience withtechnologies, with

222

Senior Infrastructure Engineer Resume Examples & Samples

Knowledge of Fiber Network Design
Experience with industry standards for vendor installation and maintenance of fiber optic cabling
Ability to specify and interpret fiber optic cable acceptance tests and test results, including power meter readings and OTDR traces are highly desirable
Capable of leading a project from design concept to network implementation
Demonstrable experience turning requirements into complete network design and implementation plans in a multi-site service-based environment
Demonstrable experience evaluating the performance of communications networks
Effective interpersonal, customer service and presentation skills
Strong written, verbal, briefing, analytical, and organizational skills
Field knowledge of fiber optic products and processes such as cable handling, fiber splicing, and testing
Experience in working with fiber optic vendors and installers
Knowledge of IP network infrastructure implementation and sustainment
Experience with evolving technology and migration paths for fiber and cabling standards
Cisco Training/Certifications
Hands-on experience monitoring and troubleshooting IP based networks using commercial and open source tools
ITIL Framework familiarity

223

Senior Infrastructure Engineer Resume Examples & Samples

Managed multi-vendor virtual infrastructure maintenance, support and troubleshooting
Manage a production and development administration and changes in an end-to-end VMware virtualization stack with a zero-customer impact objective
Manage compute and storage resource capacity to optimize system performance,
Manage Cloud computing solutions such as AWS and Azure
Server as subject matter expert in key initiatives and projects where infrastructure is involved
Maintain an organized infrastructure and through up to date system documentation
Tune system performance, Patch Management Validate and implement critical system patches, and monitoring
Manage and maintain stabilized and safeguarded infrastructure
Schedule, plan and oversight of system upgrades
Develop functional requirements through interaction with end-users and coordinates with development team on systematic enhancements or changes
Install necessary software on windows servers in DEV/QA/Production environment
Develop and build infrastructure automation via VMware vRealize Automation,
Develop automation that integrates, multi automation solutions such as Chef, Puppet, Vagarant, Docker, Sensu, Ansibel (Proficiency in 1or 2 is ok)
Responsible for engineering activities to include: new system release installation/patching/upgrades, third party tools installation, software licensing, disaster recovery and high availability planning, datacenter relocation/migrations and performance tuning
Participate in multi-team planning for above activities and follow through with appropriate tasks

224

Infrastructure Engineer Resume Examples & Samples

Maintain security of all infrastructure within a PCI DSS / SOC compliant framework
Support of all infrastructure
Installing, supporting and troubleshooting Linux / Windows Server on various hardware makes/models as well as in virtualized environments
Installing, configuring, and automating the full virtualization stack (compute, storage, and networking) running VMware
Patch, maintain, install, and configure software as needed
Maintain configuration control diagrams and documentation for installed systems
Support continuous effort in maintaining policies and process standards that sustain various compliance requirements (PCI, SSAE16)
Ability to write scripts to automate regular operational tasks (PowerShell)
Managing configuration management code and repositories
On-call rotation
Other special projects or tasks as assigned
Microsoft certifications such as MCSE, MCSA, MCITP or equivalent experience
Experience in warehouse and/or call center environments
Must be able to stand frequently; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop; kneel; crouch; or crawl; and talk; or hear. Required to sit occasionally
Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly
Must be able to lift, set up and operate equipment or items weighing up to 45 pounds
Must be able to handle, control or feel objects, tools or controls
Specific vision abilities required by this job include close vision, distance vision, color vision and depth perception
Speed Commerce is an Affirmative Action/Equal Opportunity Employer (M/F/Disability/Vet)

225

Senior Infrastructure Engineer Resume Examples & Samples

At least 8 years of experience in application operations, architecture design and deployment, systems life cycle management, infrastructure planning and Code Promotion etc
Experience on DevOps Infrastructure including Containerization and Orchestration
Specialized knowledge in operating, administration and configuration of web server (JBOSS), and application server
Specific technical experience working with the following areas: VMWare, Unix, Linux
Experienced knowledge of one or more of the following: infrastructure and server theories, principles, and concepts, application infrastructure and standards, networking fundamentals, storage management (i.e. SAN) design and support, databases (i.e. SQL Server, Oracle, MySQL, etc), middleware technologies (i.e. WebSphere)
Demonstrated understanding of software defined networking, automation and orchestration
Solution orientated individual willing to provide technical direction and support to colleagues around the globe
Strong written and verbal communication skills with both internal and external customers
Proven ability to effectively resolve conflicts
Bachelor's Degree in Computer Science, Information Systems, or other related field
Requires knowledge across multiple business and technical environments, covering a large range of business functions and capabilities

226

Senior Infrastructure Engineer Resume Examples & Samples

Executes the Problem Management process tasks in adherence with IT SERVICES requirements
Takes escalations from Incident managers and handle them accordingly
Ensures that necessary reports (e.g. PIR, Problem Summary reports, etc.) are delivered
Document PIR’s in a clear and simple manner to be easily understood by Senior Management and Business Stakeholders
Is responsible for the complete process adherence and handling of problems according to SLAs/OLAs
Is accountable for the delivery of Root Cause Analysis and problem resolution within given target duration
Coordinates and manages the Problem Management process activities across the S&P Global Market Intelligence with all Technology teams to agreed global and local SLAs
Supports Problem Management reporting (KPIs)
Assists the ITSM process members in driving Service management best-practice and ITIL process standardization
Assists the Problem Management IT SERVICES Process Owners in ensuring consistent end-to-end application of the Problem Management process across Organization
Assists the Problem Management IT SERVICES Process Owner in identifying and planning for Problem Management process improvement projects
Is responsible for acting as an escalation point to expedite problem resolution
Is responsible for coordinating problem resolution involving internal Operations support groups, Sub teams and Vendors to ensure timely problem resolution
Ensures quality of Known Error record and the Knowledge Database
Conducts Post Resolution Review of critical problems and supports to follow up of their activities
Ensures that Problem Management KPIs are reported and their targets met

227

Infrastructure Engineer Resume Examples & Samples

Strong inter-personal and communication skills, capable of writing proposals and procedures for others to follow
Act as a vendor and a user liaison in day to day activities
Capable of explaining simple procedures in writing or verbally to team members or users
Capable of working closely with team members or users with systemic issues in a positive manner
Competencies in incident, problem, and root cause management in the areas of system performance, security and connectivity
Ability to identify system and/or application issues and the ability to work with users and/or vendors if needed to resolve issues
Proactively identifies opportunities to save costs and more effectively manage server infrastructure
Monitors delivery against SLAs and reports exceptions to Leadership
Ability to work outside of core hours on a rotational basis for all operations, projects, and warranty responsibilities
Requires 5 to 7 of relevant work experience in an Enterprise Infrastructure organization
Strong competency in Red Hat Enterprise Level 5/6/7 system administration builds, including either NAS, ZFS, NFS, or GPFS storage clustered services
Strong competency in a scripting language (ex. SH, Korn, Bash, VB script, Powershell)
Working knowledge of IBM or HP SAN technology
Experience in VMware ESXi (vSphere 4 and above) system administration is a plus
Experience in IBM AIX 6 and above system administration is a plus
Strong change management skills - Consistent enabler of change
Knowledge of ITIL or other relevant IT Service Management methodologies

228

Infrastructure Engineer Resume Examples & Samples

Enjoys disrupting traditional methods to gain efficiencies, enhance stability, and improve recoverability
Dislikes manual deployments and fosters a culture of automation
Embraces change and emergent technologies, business-as-usual is never good enough
Recognizes and exposes technological debt and gaps
Is driven to eliminate pain points without proprietary vendor solutions
Manage and monitor all installed IT systems and infrastructure
Install, configure, test and maintain IT systems, software and system management tools
Proactively ensure the highest levels of systems and infrastructure availability
Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
Maintain security, backup, and redundancy strategies
Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
Participate in the design of information and operational support systems
Liaise with vendors and IT personnel for problem resolution. Provide 2nd & 3rd level support
Recommend, review and implement new technology solutions
Be able to design, implement, and troubleshoot Enterprise class solutions
Maintain minimum security baseline requirements for all IT systems
Advanced programming system automation through scripting
Be able to generate technical requirements for new services and/or for problem resolution
Create and maintain IT documentation. Perform daily IT tasks as assigned
Respond to server, storage and IT systems outages. Communicating these outages to management and seek assistance to resolve the problems in a timely manner
Provides technical leadership & guidance to corporate service technicians (i.e., service desk)
5+ years of prior advanced infrastructure engineering & administration experience is required
Proven experience in overseeing the design, development, and implementation of software systems, applications, and related products
Proven experience with systems planning, security principles, and general software management best practices
Strong customer service orientation with the ability to work in a team-oriented environment
Expert knowledge in global Active Directory and Google Administration is required
Expert knowledge of Microsoft Windows and Mac Desktop Operating Systems
Windows Server and UNIX/Linux design, admin, installation, operations and support required
Experience with virtualization and containerization (e.g., VMware, Virtual Box)
Experience with Cloud platforms (i.e., AWS) and enterprise storage solutions (preferably EMC)
Familiarity with the principles and practice of configuration management and change control
Ability to design, implement and maintain automation and monitoring processes
Experience with automation software (e.g., Puppet, cfengine, Chef) is a plus
Demonstrated proficiency in at least one administrative scripting language (e.g., Python, VBScript, Windows PowerShell)
Experience with on-premise to Cloud IaaS migrations/transformations and technologies (OneLogin, Centrify, etc.)
Knowledge of network engineering is preferred
BS/MS degree in Computer Science, Engineering or a related subject
Centralized asset, configuration, and package management tools (SCCM, etc)
Log management and data visualization tools to mature reporting and analytics capabilities
Disaster recovery

229

Infrastructure Engineer Resume Examples & Samples

Assist end users with troubleshooting and completion of Help Desk Ticket issues
Create new/rebuild existing systems and configure hardware, peripherals, services, etc. in accordance with operational requirements
Develop and maintain installation and configuration documentation
Research and recommend innovative, and automated approaches for administration/engineering tasks
Perform daily system monitoring and verifying completion of scheduled jobs such as backups
Communicate effectively with various development and operational teams
Participate in on-call rotation to provide after-hours support
Participate in routinely scheduled maintenance windows
5+ years Systems Administration experience
Strong understanding of Linux, Windows, and OS X administration
Strong understanding of TCP/IP fundamentals
Experience with VMware vSphere and vCenter
Ability to prioritize and manage time efficiently

230

Infrastructure Engineer Resume Examples & Samples

Office 365 cloud infrastructure and applications
A consultative approach to projects
Strong written and verbal communication skills. Ability to create and deliver presentations to IT leadership
Administration of large-scale systems, preferably across multiple hardware and software platforms
Practical knowledge of virtualization concepts and design principles

231

Infrastructure Engineer Resume Examples & Samples

Monitoring and maintenance of the physical and virtual server infrastructure across the European Organisation
Maintenance of Microsoft Active Directory Services across the region
Maintenance of Enterprise Storage Solutions
Responsibility for the maintenance of the C&W Data Centres / Rooms
Liaising with 3rd party suppliers whose products interface with our internal systems
Incident and Problem management as well as an escalation point
Follow ITIL and Service Management Processes such as Incident, Problem and Change management processes
Able to collaborate with the Regional and Global teams
Implementation of new projects, systems and services
Highly proficient at supporting, installing and modifying all version of Microsoft Windows server up to Windows 2012 R2 and standard Microsoft applications
Good experience of virtualisation technologies specifically VMware
Extensive knowledge in Active Directory Services including DHCP, DNS, ADSS, GPOs
Extensive knowledge and experience of working with and supporting PC’s/Laptops, networks and wide area communications across multiple sites
Demonstrable experience of working for a large enterprise, familiarity with IT frameworks such as ITIL. An understanding of the advantage for Change and Incident Management processes to the organisation

232

Infrastructure Engineer Resume Examples & Samples

Experience in troubleshooting Unix/SMB client connectivity to NAS and associated performance issues
Experience in IP-replication based backup technologies
Ability to effectively communicate, coordinate, cross-connect, escalate with external vendors in resolving complex issues
Collaborate with other IT functional teams to advance IT initiatives
Participate in on-going projects and initiatives including system provisioning, data migrations and other infrastructure projects
Create, and enhance storage processes and documentation
Ability to do basic shell scripting
Oversees vendor relationship and delivery of outsourced IT infrastructure
Partners with senior management to evaluate vendor performance, needs assessment, spend optimization and risk management
Work on new technology solutions and works closely with internal business partners to forecast future IT infrastructure needs and to develop cost effective strategies aligned with business objectives
Assist in selection, develops, and evaluates personnel, including outsourced personnel, to ensure the efficient operation of the hosted infrastructure environments
Responsible for delivering results that usually impact several tactical areas
Identifies and resolves highly complex or specialized issues that may require departures from traditional approaches and the establishment of new techniques and processes Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise
Must be able to participate in on-call rotation and/or escalation point
8+ years of experience in the area of IT Infrastructure system administration
Experienced in managing multi-protocol file based environment including Unix based network file systems (NFS) and SMB protocols
Advanced administration of file system storage environments including EMC Isilon in Unix environment is required; administration of NetApp is a preferred
Administration of block-level storage environments including Fiber Channel is a plus
Experience with IT operations within a large global company including working with outsourced operational staff
Strong project management and organizational skills
Additional experience and knowledge of networking and data center infrastructures is a plus
Ability to work in a large, fast-paced, dynamic environment

233

Systems Infrastructure Engineer, Multi Resume Examples & Samples

Implement core technology for our multi-tenant infrastructure including work on Linux systems and Docker containers
Deploying systems that are scalable, reliable and performant into a cloud production infrastructure
Demonstrate deep problem solving skills and the ability to learn quickly and innovate to find novel solutions to problems
Self-driven and obsessive about great engineering
Obsessive about great engineering and Open Source
10+ years of experience with 5 years of hands-on Linux internals experience – Docker container experience a plus
Expert level proficiency in one or more of the following languages: Java, Ruby, C/C++, Python
Deep understanding and experience with Hadoop internals (MapReduce (YARN), HDFS), Pig, HCatalog, Oozie, Hive, HBase; Hadoop committer a big plus
In depth understanding of two or more of
System schedulers, data storage and management, virtualization, workload management, availability, scalability and distributed data platforms, virtualization, security infrastructure
Delivered projects using Agile processes
Deep understanding and experience with Linux internals – including the Kernel, Filesystems, Networking, and Process management
Strong experience with Virtual Machines, Linux containers and open source tools/platforms a plus
In depth understanding of schedulers, workload management, availability, scalability and distributed platforms
Expert level proficiency in one or more of the following languages: C/C++, Java, Ruby
Experience developing and extending modern build-chain tools, such as Maven, Jenkins, Git, as well as deployment tools such as Chef
Excellent written/oral communication skills

234

Maps Search & Infrastructure Engineer Resume Examples & Samples

Extensive experience in building automation tools and CI / CD workflows
Strong programming and debugging skills in Java, Python
Strong scripting experience in Bash
Experience with software build tools (Gradle, Maven) and continuous integration tools (Jenkins)
Solid working knowledge of Linux based operating systems

235

Infrastructure Engineer Resume Examples & Samples

Assist in the development and implementation of the 5 year storage and server strategy plan, adhering to the industry standard cost of infrastructure
Maintain regular testing of plans to ensure effectiveness, identify gaps and determine remediation actions
Participate in developing operations procedures that meet requirements and adhere to policies and procedures
Contribute to the resolution of service related issues and sustainable fixes, related to the technical services stream

236

Regular Infrastructure Engineer Resume Examples & Samples

Responsible for maintaining and upgrading configuration management tools on the server(s) and client(s) and implementing automated tools
Has packaging technology skills - ability to automate the packaging of build deliverables, database deliverables, and other deliverables needed to establish a run-time testing environment into a release package or the skills to perform this task manually
Develops software to automate company flows using different languages: Perl, Python, Java and Bash
Finds better solutions to improve existing internal systems
Keeps track of changes related to deployment from the first stages of code to the final product
Has the ability to define and design configuration management standards for the technology
Prepares CM technology and process training for users and the ability to deliver the training effectively
Worked previously with build tools: TeamCity, Maven, Ant, etc
Comfortable adapting to and following a development flow and working with software development tools: Intellij IDEA / Eclipse (or any IDE), GitHub (source code management server), FishEye (or other review tool), Artifact management system: Nexus (or Artifactory), etc
UNIX basic working knowledge
Enthusiastic experimenting new tools, understanding flows, watching for improvement by automating flows
Self-driven, self-motivated
Solution oriented rather than focused on specific technologies/libraries (able to adapt to requirements)
Familiarity with common standard Java frameworks and libraries like: Spring, Quartz Scheduler, JUnit, Mockito, etc

237

Senior Infrastructure Engineer Resume Examples & Samples

· Work closely with application teams to define, frame and capture business needs
· Participate in the infrastructure design and selection process
· Align customer needs to the evolution of the platform product roadmap
· Oversee the diagnosis and correction of infrastructure problems
· Provide internal analysis and support to ensure proper escalation during outages or periods of degraded system performance
· Conduct infrastructure performance and security assessments
· Support the certification and accreditation of infrastructure on customer networks
· Provide value-added solutions for business, both tactically and strategically
· Lead customers to understand how current or envisioned processes align to industry best practice
· Define processes, documentation and engineering diagrams for technical and operations support
· Prioritize, complete and oversee projects within budgetary and scheduling guidelines
· Ensure issues are identified, tracked, reported on and resolved in a timely manner
· Responsible for the quality of deliverables in terms of the technical design, implementation, testing and adherence to technical compliance standards
· Provide lead support and direction to the team responsible for the overall health and maintenance of all infrastructure assets
6-8 years of experience with systems analysis/programming, incorporating: design methodology, Infrastructure operations support or engineering
Bachelor’s Degree in computer science, computer engineering, or related field required; advanced degree preferred Knowledge/Skills
Specific technical experience working with one or more of the following areas: VMWare, Unix, Citrix, Linux, Solaris, Windows, Z/OS, Junos, IOS, etc
Core knowledge of platform delivery methodology (Agile, Scrum, Agile XP, TestDriven Development, Waterfall, etc.)

238

Senior Infrastructure Engineer Resume Examples & Samples

Strong technician with solid experience implementing Content Management solutions utilizing the Autonomy/HP suit of products
Candidate must be a team player who works and communicates well with technical and non-technical resources. Must have excellent oral and written communication skills and possess the ability to work with limited direction while being highly productive
Must have LiveSite Development experience
Taxonomy
Installation and Administration experience with TeamSite, SitePublisher, LiveSite Content Services and LiveSite Display Services
TeamSite Search
IDOL Search
XSLT experience
Some database design and SQL knowledge with Oracle, SQL Server, or some other RDBMS
Windows Virtual Server experience

239

Infrastructure Engineer Resume Examples & Samples

Day-to-day support of projects affecting next generation MITRE corporate IT infrastructure, including, virtual & storage platforms, Windows & Linux operating systems, and administration automation
On-call rotation duties for after hours & weekend support
Project focused tasking and support
Systems solution life cycle replacement\upgrade support
Escalation point for front-end and first tier support teams
Expertise with Citrix virtual \desktop provisioning technologies
Expertise or advanced experience with Citrix NetScaler
Advanced enterprise experience with VMware & Microsoft virtualization
Scripting and provisioning automation experience
Experience with enterprise operating systems
Ability to work escalated vendor support cases to resolution
Experience with Windows desktop OS a strong plus
Experience with Wyse zero client config & support a strong plus
Experience with Windows & Linux deployment & troubleshooting
Advanced PowerShell skills a strong plus
Automation skills (Microsoft, VMware, Chef, Puppet) a strong plus
General networking skills
Knowledge of Cisco UCS hardware a plus

240

Infrastructure Engineer Resume Examples & Samples

VMware/Windows Server engineering - build, implement and maintain
SAN Engineering - Dell Compellant - know how to expand storage, iSCSI networking for storage, fiber channel for Ethernet, create a lun
Minor networking skills - know how to make two servers talk to each other
Nice to Have** Linux and Cloud experience (AWS or Azure) are nice-to-haves, but not required
Completes routine preventative measures and maintains/monitoring network security

241

Wintel Infrastructure Engineer Resume Examples & Samples

Support and maintain Windows based servers
Daily support of inbound incident volume, inbound calls, and other engagement vehicles
Operating system remediation according to risk standards
Effective and timely communication with partners in regard to downtime, project updates, and troubleshooting progress
Maintain operating system and application software patch levels on all servers
Manage changing daily priorities based on classification and impact
Minimum of 5-10+ years business and or technology experience relating to Infrastructure Server Operations (mandatory)
Experience in a large enterprise environment desired
Proven experience supporting Enterprise class infrastructure
Experience supporting business critical application and infrastructure environments is required
Excellent client interfacing skills, strong verbal and written communication skills and ability to work with various levels of management
Experience operating with colleagues across different time zones and flexibility in order to successfully interact and communicate on a global level
Ability to review a function and understand at a level of detail what work is performed and relationships to other functions
Aggressive problem diagnosis
Proficient in / influence of multiple business disciplines, functions and knowledgeable about the business' strategic direction
Infrastructure Product Knowledge
Ability to prioritize and multitask well under pressure
Scripting (Power Shell is a plus) and task automation
Linux, AIX or Solaris OS admin skills a PLUS

242

Senior Infrastructure Engineer Resume Examples & Samples

Experience with automation concepts, using Chef, Puppet, Ansible, SaltStack, Fabric (or similar products) for O/S builds, software installation and configuration or updates
Systems integration experience with the ability to stay focused on fixing problems while keeping progress moving
Ability to troubleshoot complex configuration problems or system issues
Experience with Windows or Linux System Administration
Strong scripting skills (i.e. PowerShell, Python, Ruby, bash, etc.)
Ability to communicate clearly and effectively both written and oral
Must be a self-starter, have an engineering mindset, and be able to troubleshoot complex problems, seeking to understand “the big picture”
Understanding of Change Management processes - Version Control of software and applications using ClearCase and familiarity with DR’s, CR’s, and IR’s written with ClearQuest (or Remedy, etc.)
The ability to effectively plan their own work up and the work of others on the team
Experience with Tripwire or LogRhythm
May require some on call support and overtime as well as limited (<20%) travel as required for installation and troubleshooting support

243

Infrastructure Engineer Resume Examples & Samples

Participate in design, implementation and maintenance of the enterprise computing environment including troubleshooting, performance monitoring, optimization, capacity management
Ensure company standard server technology policies are being followed by all technical and business groups
Participate in project planning, design and maintenance of IT Infrastructure
Researching new technologies, providing architectural advice/recommendations to IT management and steering committees to improve the infrastructure environment
Analyze existing operations and make recommendations for the improvement and development of the relevant IT systems
Participate in Post-Mortem meetings to discuss any outage occurrences, develop safe guards and, where appropriate, implement any recommended changes to avoid reoccurrence
University degree in the field of computer science, engineering or information systems
A minimum of 4 years of senior level technical IT infrastructure / systems experience with solid experience in virtualization technologies, with proven analytical, evaluative, and problem-solving abilities
A minimum of 4 years of systems administration either on an individual or team basis where you were responsible for the planning, developing, and/or maintaining systems hardware and software
Advanced knowledge in server patching software and strategy
Experience in SAN storage technologies and integration with VMware, specifically with EMC VNX and/or Dell EqualLogic
Kknowledge of systems administration, optimization, and industry best practices
Experience in system and network management and monitoring tools such as Solar Winds, vCenter, etc
Experience and knowledge in scripting languages such as bash, PowerShell, Perl and VBScript
Knowledge of Citrix Xen App and XEN Desktop (VDI) and the ability to administer the environment
Knowledge of DNS, DHCP, SMTP, SNMP and other TCP/IP protocols and services in support of the virtualization and storage technologies
Excellent written and verbal communication skills with the ability to effectively interact with all IT Infrastructure groups
Ability to effectively prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations
RHCSA or RHCE
MS Certifications such as MCP, MCITP, MCSE, MCSA
Knowledge Cisco UCS and Dell Intel based server hardware and deployment
Knowledge and understanding of enterprise-class solutions in storage and networking such as EMC VNX, Dell Equallogic, Data Domain, Cisco Nexus
Knowledge and understanding in adhering to company policies and procedures, such as the use of RFCs, procurement procedures and asset tracking

244

Infrastructure Engineer Resume Examples & Samples

Well-versed in Chef for systems configuration
Implemented varied infrastructure solutions for High Availability, scaling and performance including load balancers and various caching
Experience with nagios or comparable systems and application monitoring solutions; and/or performance monitoring with statsd or comparable
Python skills required; Django, Celery, and OO development experience a plus
Data Engineering experience with big data a big plus (e.g., Spark, Hadoop, Redshift)
Git and deployment experience required; container (Docker) technology a plus
Strong teamwork and communications skills in agile development environment
You’re passionate about automating the bajeebers out of everything!

245

Documentum Infrastructure Engineer Resume Examples & Samples

Installing, testing and documenting customized installation and support guides for Documentum
Diagnosing issues, identifying root cause and resolving product issues that may arise
Developing new tools and processes as required enabling effective use of Documentum
Provide third level support for Documentum product related issues
Develop knowledge-based articles for other specialists and/or customers regarding technical solutions
Review technical solution articles of other specialists for accuracy and completeness; provide feedback to the authors
6+ years’ progressive responsibilities in IT
5+ years of experience with Documentum Engineering
3+ years’ system engineering or system administration experience in a specific platform or technical discipline
Thorough understanding of Java application server framework
Experience administrating Java J2EE application servers (ie WebSphere, Tomcat, WebLogic, etc.)
Experience administrating Windows operating systems
Experience administrating Linux/UNIX operating systems (i.e. shell scripting)
Experience translating business requirements into solution design specifications
Ability to develop comprehensive product test plans, including release management and source code management
Excellent organizational, documentation, communication and presentation skills (client facing and technical)
Desire to work toward becoming a subject matter expert in a particular area
Must be self-motivated and a problem solver
Bachelor’s Degree in Computer Science or related technical degree

246

Senior Infrastructure Engineer Resume Examples & Samples

Minimum of 5 years experience in implementation or support of infrastructure platforms, application deployments,
Implementing systems and modules with experience in multiple full lifecycle implementations
Minimum of 3 years working experience in VMware environments
Minimum of 2 years working experience in Firewall administration (Cisco, Fortigate, etc..)
Excellent knowledge on Operating Systems (Microsoft Windows Servers, Linux, etc)
Excellent knowledge in Appilcation Services (Active Directory, File Servers, Database Servers Administration, Backup, etc)
Good workign knowledge of ITIL framework and industry operational standards
Strong interpersonal communication skills: Has excellent oral and written communication skills; Has the ability to establish and maintain effective working relationships
Excellent knowledge in networking protocols and troubleshooting

247

Senior Infrastructure Engineer Resume Examples & Samples

Minimum of 5 years working experience in Firewall administration (Cisco, Fortigate, etc..)
Degree in Computer Science, Electronic Engineering, or equivalent
Telecommunications, applicable vendor / technology expert level certification or equivalent work experience

248

Infrastructure Engineer Resume Examples & Samples

Apply knowledge of latest security industry trends, technology tools and practices
Ensure and assist with the proper deployment and management of solutions that support information security including virus detection, malware detection, intrusion detection and prevention systems, firewalls, SIEM, and other security solutions
Identify, evaluate and oversee implementation of technical security controls and solutions to continuously improve the organization’s security posture
Timely and accurately deploy and provide advanced support network-based security configurations and appliances
Research and evaluate current or emerging security technologies to support organizational security objectives
Evaluate, recommend and integrate new security technology and tools by conducting feasibility studies and proof of concepts
Provide input on security requirements to be included as a part of technology and service procurement activities
Promote awareness of security issues among management and ensure sound security principles are reflected in the organization's vision and goals
Ensures that acquired or developed systems and architectures are consistent with the organization's security architecture guidelines
Apply knowledge of latest cyber security industry trends, technology tools and practices to define cyber security processes and standards
Defines and develops security management standards, designs, and support guidelines
Plan and conduct reviews to monitor and evaluate system conformance with organizational security policies, standards and guidelines
Define, coordinate, and engineer security requirements within the various stages of the system development process
Demonstrates strong trouble-shooting skills in complex environments
Demonstrates strong problem solving skills - able to reason, think analytically and derive core concepts
Design and document executable steps to enable consistency and sustainable of actions, with a particular focus on enabling through automation
Ability to develop, communicate, and coordinate project plans and projects. Strong ability to multi-task and prioritize multiple projects and be a team leader and facilitate brainstorming sessions
Evaluates vendor solutions against Waddell & Reed business requirements
Understands product lifecycles and provides input for long and short-term planning
Ability to make timely recommendations to effectively solve problems, using independent judgment consistent with standards, practices, policies, procedures, regulations, and/or law
Professionally exercises discretion and independent judgment in day-to-day work
Bachelor’s degree in a technical field, or 7 years relevant work experience equivalency, required
At least three years of related Information Security experience required
Specific experience within any of the following: computer networking, cryptography, security engineering and architecture, programming, vulnerability assessments, or operating systems required
Previous energy industry experience preferred
Appropriate level will be determined based upon experience and knowledge
Engineering of network, PaloAlto firewalls, IBM QRadar and DNS as related to security
IDS/IPS, and protocol collection and analysis tools
Working knowledge of TCP/IP or OSI network protocol stack, including major protocols such as IP, ICMP, TCP, UDP, SMTP, HTTP, and SSH
Working knowledge of popular cryptography algorithms and protocols such as RSA, SHA, Kerberos, and SSL/TLS
Experience with log aggregation and SIEM tools
Experience with vulnerability assessment tools
Experience with programming and scripting languages and text manipulation tools

249

Senior Infrastructure Engineer Resume Examples & Samples

Design and implement systems to power our IaaS platform
Create design specifications and standards for Cloud Operations
Consult with engineering teams on Cloud best practices
Mentor and develop junior team members on Cloud Technologies

250

Infrastructure Engineer Resume Examples & Samples

Designing, developing, and maintaining the Ustream infrastructure working with the development teams
Evaluating open source projects, applications, solutions adopting them into the current infrastructure
System maintenance work, provide escalated infrastructure support
Design, build, and implement solutions through DevOps methodologies
Introducing, maintaining monitoring tools
Supporting the Ustream development teams
System configuration using Chef
Taking part in major system development related projects like data infrastructure, monitoring, automated scaling solutions, integrations, etc

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Senior Infrastructure Engineer Resume Examples & Samples

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Infrastructure Engineer Resume Examples & Samples

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