Investigations Analyst Resume Samples

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A Lakin

Arvel

Lakin

6486 Jarrett Street

Chicago

+1 (555) 569 2385

6486 Jarrett Street

Chicago

Phone

p +1 (555) 569 2385

Experience Experience

Chicago, IL

Investigations Analyst

Chicago, IL

Hartmann Group

Chicago, IL

Investigations Analyst

Provide tactical analysis to client businesses and CSIS investigative units through referral management, linking events and data quality management
Develop and deliver reports (scheduled/ad hoc) to support investigation and case management activities
Perform data quality reviews and work with investigation resources to perform updates
Work with Investigators to resolve problems in the case management systems
Analyze and interpret large data sets and undertake predictive analysis based on historical and current data to produce fraud trending reports and other financial wrongdoing issues that create a risk to the company, its employees, shareholders, assets and clients
Working with Compliance Information Technology (IT) in the preparation and User Acceptance Testing (UAT) of new models, amendments to existing to ensure effectiveness and coverage of alerts
Acting within the team, including attending / leading training sessions, representing Surveillance to senior stakeholders in the business and Compliance management

New York, NY

Forensics & Investigations Analyst

New York, NY

Lind LLC

New York, NY

Forensics & Investigations Analyst

Provides Training and Mentoring of junior team members
Provides results of analysis to senior team members with justification for results
Supports providing results of analysis to senior members of the team with justification for results to the incident response team
Dismantles and rebuilds damaged systems to retrieve lost data
Supports leadership and key personnel on the collection and cataloging of information in support of litigation and expert testimony
Ensures all documentation, including internal team policies, procedures and process diagrams related to all forensic functions are accurate and up-to-date
Undertakes the recovery and examination of data from computers and electronic storage devices in support of a security incident

present

New York, NY

Senior Investigations Analyst

New York, NY

Schmidt-Kuhn

present

New York, NY

Senior Investigations Analyst

present

Developing departmental procedures and performing administrative housekeeping tasks
Provide management support and resolve queries from within the team
Creation of statistics for management reporting
Support training and awareness workshops undertaken by the department
Performing searches to verify status and other key corporate details
Perform searches on corporations and individuals against international sanction lists
Detailed examination and review of FIL systems to provide data for preparation of evidence and reports in respect of investigative findings

Education Education

Bachelor’s Degree in Accuracy

University of California, Santa Barbara

Bachelor’s Degree in Accuracy

Skills Skills

Detail-oriented, strong analytical, investigative, and problem-solving abilities
Excellent interpersonal skills, and the ability to network and build and maintain relationships
Personable with the ability to work with people from a wide variety and backgrounds and cultures
Strong documentation skills with the ability to create investigative reports
Provide tactical analysis to client businesses and CSIS investigative units through referral management, linking events and data quality management
Ability to maintain metrics reports
Ability to work independently as well as in a team environment
The ability to perform accurate analysis of large datasets; identification and investigation of abnormalities
Excellent English verbal and written skills
Knowledge of the cyber threat landscape

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15 Investigations Analyst resume templates

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Investigations Analyst Resume Examples & Samples

Gather and analyze documents in Insurance with a particular focus on loss prevention as well as intelligence gathering and identification of offenders
Update and maintain paper and electronic files ensuring accuracy, timeliness and thoroughness
Communication to Investigators and Director, fraud trends, issues, significant control weaknesses or deficiencies identified during investigations
Develop and maintain a network of internal partners and external peers in the industry, police and other authorities to ensure a consistent approach to the detection and investigation of criminal activity against RBCI
A minimal of 5 years fraud analytics and/or medical fraud adjudication experience
Able to lead by example through provision of knowledge, cooperation and teamwork
Skilled in Microsoft Office computer applications
Strong technical knowledge of excel

Sanctions Investigations Analyst Resume Examples & Samples

Understanding and monitoring the legal and regulatory environment through various methods to provide up-to-date knowledge and expertise relevant to Sanctions Compliance
Knowledge of OFAC, EU, UN and UK HMT sanctions regimes
Become a member of the EMEA Sanctions team and act as the Level 3 escalation point for complex sanctions escalations
Review and assess the sanctions risks associated with all episodic and standalone deals. These are often high profile transactions so thorough investigation and attention to detail is required
Review new and existing client relationships to ascertain the associated sanctions risks as a component part of the KYC process
Regular interaction with Sanctions legal to ensure sufficient contractual protection is in place when required
Point person in the region responsible for sanctions communications including distributing and confirming the screening of sanctions lists updates
Regular interaction with Global Sanctions Compliance on all OFAC related matters
Liaison with regulators on sanctions licence related matters
Ad-Hoc sanctions projects

Investigations Analyst Resume Examples & Samples

Develop analytical techniques for large data sets
Develop and perform analysis using programs and analytic tools
Collect and document findings to support the investigative effort
Actively engage with the Investigation Managers to ensure they are kept apprised of any significant changes during the progress of an investigation, identified trends
Actively engage in liaison activities with, Law Enforcement, Industry Associations, peer institutions, and information sharing communities
Identify and report emerging fraud patterns to CSIS teams, strategic analysts, and local Citi businesses
Proactively develop and leverage new relationships across Citi and externally with like peer groups to establish partnerships that enhance timely intelligence, prosecution and recovery
Proactively identify new sources of information and process approaches
Continuously use client feedback, reactions and ideas to improve the products and/or services provided to them and subsequently implement enhanced client products
3+ years of Cyber investigation experience preferred
Expertise in Microsoft Office products - Word, Excel, Access, Outlook, PowerPoint, & SharePoint -demonstrated creativity in use of these products
Experience in working with fast paced and dynamic analytical and/or investigative teams
Able to develop and maintain relationships with customers, law enforcement officials and investigative teams
College level education required or equivalent work experience
Qualifications such as CFE, CAMS, or similar professional membership or training e.g. ACA or IALEIA desirable

Investigations Analyst Resume Examples & Samples

Conduct research on transactions and clients and provide support during all aspects of the investigation process including opening up investigation matters in Lexidia, logging referrals from certain home office areas, coding applicable accounts and maintenance and archiving of files
Handle routine fraud investigations
Facilitate the electronic filing of all Suspicious Activity Reports and the maintenance of all related SAR logs and files
Perform the reconciliation of various logs/processes
Assist with the preparation of materials for audit, regulatory and law enforcement requests as well as handle special projects or other tasks needed within C&ORC Financial Crime
Should have 1+ years of compliance or industry-related experience
Anti Money Laundering (AML) or related experience is a plus
Proficiency in Microsoft Excel, PowerPoint, Word as well as performing effective Internet searches
Must be highly flexible and detail-oriented with the ability to multi-task and change directions based on business demands
Team-oriented with strong interpersonal and communication skills

Special Investigations Analyst Resume Examples & Samples

To critically and forensically investigate a large number of documents to compile a very comprehensive summary
Analysing the customer complaints with regards to the sale of Interest Rate Hedging Products, Fixed Rate Loans, FX Derivatives and other complex lending products from within the Commercial Banking product portfolio. This includes reviewing correspondence such as letters, emails, telephone calls and documents contained on the Bank's file and in the customer's submissions, to assess the economic impact of any transactions executed by the customer as well as the history of the customer's relationship with the Bank
Working with traders, salespeople and the bank's legal department to conduct a thorough investigation of each sale encompassed in the complaint
Working with traders to structure and price potential redress options and to increase efficiencies in the pricing process wherever possible

AML Investigations Analyst, RJ Trust Resume Examples & Samples

Investigate potential negative media alerts to identify whether a true match to a prospective or existing client and escalate, as appropriate to Management
Collect and examine appropriate financial statements and documents to assist in identifying unusual transaction patterns
Document and report the suspicious activity investigation findings in the case management system and prepare reports to management as required
Conduct EDD for RJTrust on specified accounts
Draft reports detailing work performed and conclusions reached, which require minimal editing and that provide a clear message including suggested corrective and/or remedial action
Maintain currency in laws and regulations pertaining to anti-money laundering compliance. Abide by policies and procedures to ensure compliance with regulations related to money laundering included in the US PATRIOT Act
Rules and regulations of the US PATRIOT Act
Independently research and resolve issues while working across teams to acquire information
Establish and maintain effective professional working relationships at all levels of the organization

IAU Investigations Analyst Resume Examples & Samples

Build incidents in the department database with a high level of accuracy and quality ensuring that all critical data fields are completed consistently
Master Citi internal systems to effectively and efficiently leverage for incident completion and to determine of the scope of the fraud risk
Proactively provide feedback on gaps in current controls and processes along with appropriate mitigation solutions
Actively pursue knowledge of cyber-risk specific to EMV standards and digital wallets, leverage this information to identify and mitigate risk to the enterprise
Demonstrate leadership and tangible results providing remarkable client experience
Effective fraud risk management to identify active fraud trends and other financial wrongdoing issues that create a risk to the company, its employees, shareholders, assets and clients
Complete regulatory fraud reports as needed in accordance to regulatory guidelines
Assist law enforcement agencies and other financial institutions with requests for information and to assist with the recovery of Citi assets when applicable
Establish a strong network with law enforcement, regulators or other industry groups and associations to stay current on industry fraud trends, research, analysis and assessments
Proactively develop and leverage new relationships across Citi to establish partnerships that enhance timely intelligence, prosecution and recovery
2 years + financial fraud investigation or law enforcement analysis or equivalent experience
5 years + retail consumer banking experience (credit cards, retail banking and\or mortgage)
Comprehensive understanding of Cyber related Fraud trends and emerging risks that impact Investigative performance
Experience of working within the Intelligence space - dissemination of timely fraud intelligence to key stakeholders
Experience of analytical software, analytical training or qualification through recognized third party organizations preferred
Expertise in Microsoft Office products - Word, Excel, Access, Outlook, PowerPoint, & SharePoint - demonstrated creativity in use of these products
History of pursuing learning opportunities and self-development

Investigations Analyst Resume Examples & Samples

Assist Group Investigation team members in planning and executing with internal reviews
Support as part of multi-disciplinary teams consisting of legal, HR, security, finance, IS&T, cybersecurityand business professionals, with analytics, evidence preparation, scheduling and reporting
Contribute and participate during investigative interviews with a senior member of Group Investigations
Undertake document review exercises and eDiscovery of large collected data sets
Assist preparing factual and evidential written reports to support internal investigation findings
Relevant investigation and/or Legal experience including legal services, law enforcement, military, government, corporate and/or consulting environments
Competent user of eDiscovery software
Use of analytical software such as i2 (or equivalent) is desirable
Interview training/experience, including support/note taking
Ability to engage and brief management (Head of Group Investigations) on progress and key findings
Competent user of all Microsoft office packages, specifically excel (intermediate user is desirable)
Second language (preferably French) is advantageous

Euro Investigations Analyst Resume Examples & Samples

Responsible for ensuring timely, complete and accurate processing of transactions (including performing all relevant controls) within own area of responsibility
Ensure customer and internal stakeholder queries are answered in the most professional and efficient way possible
Support and strengthen customer needs in an efficient, effective and professional manner and handle exceptional requests when required
Review and resolve problems by conducting necessary analyses and communicating resolution
Service specific customer enquiries accurately and in a timely manner in line with departmental standards
Provide service and interact with colleagues in line with Deutsche Bank values and policies
Applies all internal and external policies/guidelines to meet the requirements of the regulators
Consistently meets individual Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and quality measures, while supporting the team in meeting and exceeding overall SLA & KPI metrics
Provides input, as appropriate, to ensure superior offering in the face of changing client needs and market trends
Uses knowledge and experience from own area of responsibility to inform the design and implementation of strategies to eliminate waste and improve efficiency and performance
Works effectively within own team, providing support and guidance to colleagues to create and foster an environment of continuous improvement
Provide ad-hoc support to colleagues and management as required
Basic analytical skills, flexible regarding production problem solving
Excellent team worker, able to work in virtual global teams and a matrix organization
Ability to work in fast paced environment, keep pace with technical innovation
Strongly client centric oriented, with a strong focus on delivering an exceptional client experience
Strong awareness and appreciation of risk and regulatory issues
Problem solving experience with a track record of following through on issues to a satisfactory resolution
Self motivated, proactive, and possess an ability to use own initiative
1+ years in a banking role, or knowledge of SWIFTs would be an advantage
Fluency in German or Italian while not compulsory would be an advantage

Senior Investigations Analyst Resume Examples & Samples

Conduct triage and initial assessment on escalations from hotlines and departmental mailboxes
Detailed examination and review of FIL systems to provide data for preparation of evidence and reports in respect of investigative findings
Assist with responses to enquiries from external authorities and other investigative agencies
Provide management support and resolve queries from within the team
Developing departmental procedures and performing administrative housekeeping tasks
Support for projects undertaken within the department
Support training and awareness workshops undertaken by the department
Prepare information for inclusion in reporting across FIL
Assist with resource planning and training of team members and QA team output
Performing searches to verify status and other key corporate details
Evaluation of business intelligence information to determine financial status and risk of business failure
Perform searches on corporations and individuals against international sanction lists
Determine potential conflicts of interest
Document and grade findings to the requestor
Creation of statistics for management reporting
Investigative and questioning nature, ideally with Fraud investigation experience
Detailed knowledge and experience of FIL systems (e.g. MCWS, GFAS, XTRAC etc)
Understanding of corporate structures and experience of due diligence practices particularly within Procurement & AML/KYC processes
Ability to work in a fast-paced environment to defined deadlines
Strong analytical skills, problem-solving ability and attention to detail
Strong eye for detail, capable of producing accurate, well-structured reports to deadlines
Good communication skills, ability to engage with individuals at all levels
Capable of assimilating complex material, and to identify and discuss complicated concepts
Able to work on their own initiative and develop practical solutions under pressure
Good inter-personal skills, ideally with Team management experience
The ideal candidate will be a self-starter, must be familiar with Fidelity business systems, and have a background in customer focussed, problem solving or investigative work

Trade Investigations Analyst Resume Examples & Samples

Assist the team in conducting routine and ad hoc reviews and investigations of employee trading activity and communications for potential violations of relevant laws, rules, regulations and policies
Identify and analyze relevant information from a variety of sources including trading data, market information, communications, and open sources
Compile and organize information from all relevant sources
Provide oral briefings and produce written reports of findings
Law degree from a top tier school and strong academic track record required
Strong written and oral communication skills and ability to work well on a team
Experience working at the SEC, FINRA, or in a relevant practice group at a major law firm is preferred
Ability to multi-task and adequately prioritize workflow
Strong attention to detail while working under tight time constraints

Digital Investigations Analyst, Senior Resume Examples & Samples

5+ years of experience with digital forensics technologies, industry standard processes, and network or system engineering services
Experience with common commercial-off-the-shelf forensic tools, including Guidance Software's EnCase Forensic, AccessData's FTK, AccessData’s Enterprise, and AccessData’s eDiscovery WinHex X-ways
Experience with common forensic open source tools, including BackTrack or Kali, SleuthKit, and SIFT
Experience in working with local system administration and varying file system types, including HFS, HFS+, NTFS, and FAT12, 16, or 32
Knowledge of networking, system administration, architectures, and security elements
Ability to perform mobile collection, review, analysis, and reporting using industry standard software or devices, including Lantern, Black Light, or Cellebrite
BA or BS degree in Engineering, CS, Information Security, Computer Forensic and Digital Investigation, Digital Forensic Science, or Information Systems and 4 additional years of experience with digital forensics or 8 years of experience with digital forensics in lieu of a degree
CCE, CFCE, CFDI, EnCE, EnCEP, ACE, or other industry-related Certification
Experience with enterprise network defense
Experience with analytical, critical and solution-oriented thinking, logic, customer service, and teaming expertise
Knowledge of network protocols and services
Knowledge of eDiscovery principles, concepts, techniques, and best practices as it relates to the litigation process
Knowledge of the Electronic Discovery Reference Model (EDRM)
Ability to quickly learn new analysis techniques with guidance from other team members, adapt quickly, and pay strict attention to detail
Ability to show a commitment to the highest standards of ethics and professional conduct
Ability to be self-motivated and work independently on multiple projects

Investigations Analyst Resume Examples & Samples

Substantial research and analytical experience supporting investigations involving matters such as complex frauds, thefts, threats, identity theft, cyber crimes and internal investigations
Experience extracting large amounts of data from disparate sources, critically analyzing, manipulating and organizing data
Ability to communicate complex findings into meaningful, easy to understand formats, including written summaries, tables, charts, graphs and slides
Proven experience using online, analytical and investigative tools. Substantial experience working with relational databases, Excel/Numbers, Keynote. Experience with SAP and i2 desirable
Prior law enforcement or investigative experience preferred

Foreign Exchange Investigations Analyst Resume Examples & Samples

Technical Skills: Microsoft Suite with an emphasis on Excel
Strong negotiation skills with the ability to influence across the organization
Teamwork: The department has to work efficiently as a team to function. It is essential that each individual member shares information with the rest of the team and can communicate and maintain strong working relationships

AML Investigations Analyst Resume Examples & Samples

Perform review of assigned AML Transaction Monitoring System Alerts, Reports of Unusual Activity and legal processes to determine if activity is sufficiently unusual or out of character to warrant the assigning of the alert as a case for further investigation
Analyze customer activity that has been assigned as a suspicious case for investigation
Perform 314(a) and 314(b) information sharing outreach and responses to incoming information sharing requests to facilitate investigations into suspicious activity
Identify suspicious or unusual activity and prepare all related investigations documents to support suspicious or non-suspicious decisions. Prepares Suspicious Activity Report (SAR) for filing with FinCEN when applicable
Responsible for assigned group of High Risk Customers in order to perform ongoing Enhanced Due to include periodically reviewing transaction activity, and assess the overall AML risk rating and/or assign a risk rating to the customer
Analyze identified High Risk customers and assess overall risk level and re-rate the customer as appropriate
Responsible for compiling appropriate case notes and documentation to support recommendation to file or not file a SAR
Maintain and demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities; follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training
Bachelor's Degree in business, economics, accounting, law, law enforcement or related fields preferred
Certified Anti-Money Laundering Specialist (CAMS) or willingness to obtain
1 - 3 years relevant BSA/AML/OFAC, Compliance, Audit or Bank Operations experience
Possess strong analytical and problem solving skills, with ability to gather, organize and interpret data and/or information, and formulate preliminary conclusions
Proficient in the use of personal computers and related software packages such as MS Word, Excel
Knowledge of overall BSA/AML, USA PATRIOT Act, and OFAC requirements and regulations
Ability to exercise good judgment in assessing risk
Ability to maintain confidentiality and adhere to security procedures
Demonstrate strong communications skills, written and verbal and interpersonal skills to interact with a wide range of individuals and situations with tact, diplomacy and discretion

Investigations Analyst Resume Examples & Samples

Performing the review and investigation of Investment Banking (IB) surveillance alerts and escalations in a timely manner, taking any necessary action for Communications and Information Barriers Surveillance
Ensuring consistent delivery & service levels are maintained
Developing your product knowledge and understanding in trading methodologies
Reviewing and opining on alerts; Trading, emails and other communications (such as Voice) for potential breaches of laws, regulations and internal policies
Following and improving procedures to identify and resolve compliance issues and escalate compliance breaches for further investigation and action
Understanding highly complex processes, including making judgment calls which require strong interpretation skills
Documenting results
Developing methodologies to identify, monitor and test areas of compliance risk
Building and fostering close relationships with stakeholders
Supporting the team in day-to-day operational issues
Ad-hoc Management Information (MI) reporting and project work
Acting within the team, including attending / leading training sessions, representing Surveillance to senior stakeholders in the business and Compliance management
Working with Compliance Information Technology (IT) in the preparation and User Acceptance Testing (UAT) of new models, amendments to existing to ensure effectiveness and coverage of alerts
Future support and developing of staff involved in the surveillance processes to ensure effective and efficient operation of surveillance activities
Much of your role responsibilities and development will vary which will broaden and deepen your business and technical knowledge
Educated to Bachelor’s degree level (or equivalent qualification/ experience)
Previous Information Barriers experience
Experience of managing deadlines and ensuring adherence to regulatory/audit requirements
Excellent presentation skills, both oral and written
Excellent interpersonal skills, and the ability to network and build and maintain relationships
The ability to explain complex concepts in simple and easy to understand way
A proactive approach
Personable with the ability to work with people from a wide variety and backgrounds and cultures
Specific surveillance or trading experience covering a variety of financial products (beneficial)
Compliance/regulatory type of experience (beneficial)

Intelligence & Investigations Analyst Resume Examples & Samples

Participate in business continuity exercises, internal reviews and creating, performing and implementing self-assessments
Collaborate and liaise with government and private sector intelligence organizations to collate the essential information to develop and provide a comprehensive risk profile to business landscape
Collect and validate intelligence; assess the credibility of source information and the reliability of sources of information
Monitor data/communications networks for indications of potential business interruptions; when events of significance are identified, initiate reporting to senior leadership per guidelines
Participation in note keeping, report writing, electronic case management, and conducting investigations to meet criminal and civil evidentiary standards
Monitor external information sources (unclassified) and prepare internal/external threat briefings
Operate multiple communications networks, to include desktop computer systems, intelligence systems, and other voice/data links
Must possess, or be able to obtain and maintain, any and all licenses, certifications, certificates required by law
Must possess a minimum of six (6) years of progressive experience in one of the following
Ability to identify critical issues quickly and accurately

Investigations Analyst Resume Examples & Samples

Receive, request, and investigate information related to anomalous behaviors
Prepare detailed incident reports to highlight investigation findings, trends and recommendations
Assist with internal investigations that are reported through incident alerting systems
Assist in developing proactive monitoring initiatives, analysis and procedures
Analyze large data sets to discover transactional patterns, examine data sets and filter for targeted information using traditional as well as advanced analytic methodologies
Collaborate with adjacent teams and Business Units to analyze trends in suspicious activity
Liaise with Legal and Compliance and other key stakeholders and partners with respect to technology projects and other initiatives
Minimum of 3-5 years of investigations experience in a corporate security, fraud investigation or IT Security position
Detail-oriented, strong analytical, investigative, and problem-solving abilities
The ability to perform accurate analysis of large datasets; identification and investigation of abnormalities
Strong documentation skills with the ability to create investigative reports
Ability to maintain metrics reports
Excellent English verbal and written skills
Financial services experience is an asset
Previous experience with threat intelligence, anomaly detection and risk mitigation
Previous experience with big data tools and investigation applications is an asset

Treasury Solutions Investigations Analyst Resume Examples & Samples

Answering customer inquiry calls
Case creation initiated from various sources
Customer service: be a role model to drive customer service values and effective management of customer concerns and issue resolution
Proactively identify opportunities for change which will add value to the business line
Identify and manage risk, minimizing the outcome and escalating where appropriate
May assist in developing and implementing procedures and training materials to maximize efficiency and customer service
Strong knowledge of Foreign Exchange (FX) and Wire processing
3 + years of customer service experience- preferably telephony or call center
Strong problem solving / resolution skills
Minimum 1-2 years previous experience within a Wire or FX business line
Knowledge of basic accounting principals
Solid time management and organizational skills

Senior AML Investigations Analyst Resume Examples & Samples

3 or more years of focus on BSA/AML Investigations
Intermediate knowledge of community bank operations, products, and services
Intermediate knowledge of BSA/AML and OFAC Regulatory requirements
Knowledge of federal and state laws and regulations relating to deposit accounts and operations
Proficient in Microsoft Office programs including Word and Excel

Forensics & Investigations Analyst Resume Examples & Samples

Processes results of investigations and provides thorough reporting while maintaining chain of custody to the incident response team in support of an ongoing incident
Conducts forensics analysis leveraging forensics technologies (such as memory capturing, network forensic capturing, and capturing of data at rest) to collect evidence and presents results for determination of violation based on the details of the request
Ensures all documentation, including internal team policies, procedures and process diagrams related to all forensic functions are accurate and up-to-date
Responsible for managing and/or supporting the investigation process to include proper documentation and handing of data according to applicable Verizon processes and procedures
Provides results of analysis to senior team members with justification for results
Supports leadership and key personnel on the collection and cataloging of information in support of litigation and expert testimony
Makes recommendations on changes to processes and procedures within the end to end Forensic capability workflow
Provides Training and Mentoring of junior team members
Recovers and examines data from computers and electronic storage devices
Dismantles and rebuild damaged systems to retrieve lost data
Maintains strong liaison and working relationships with all federal, state and local law enforcement and regulatory agencies, including international enforcement agencies
Undertakes the recovery and examination of data from computers and electronic storage devices in support of a security incident
Dismantles and rebuilds damaged systems to retrieve lost data

Investigations Analyst Resume Examples & Samples

Monitoring and triage of the Corporate Security Investigations referral email box
Placing preliminary follow up calls to law enforcement to gauge nature of requests and completing the request if possible
Conducting investigative support functions for customer and employee relations issues
Providing point of contact support and research for incoming legal claims
Reviewing low dollar wire fraud cases in an effort to seek restitution for victim customers
Researching incoming peer bank and law enforcement alerts for potential impact/relation to Citizens
Submitting fraud alerts to internal departments of suspected fraudulent activity
One or more years of experience as an analyst. Preferred experience within banking, financial services or retail
Understanding of banking policies and procedures in relation to staff gross misconduct, institutional knowledge of systems and operational procedures, awareness of banking regulations and compliance requirements
An awareness of legal, statutory and regulatory environments, especially as they relate to investigations, within banking institutions
Strong Computer and software skills, use of databases, spreadsheets, etc
Clear communication skills (verbal/written)

Investigations Analyst Resume Examples & Samples

Bachelor’s Degree relevant to role
Minimum 3 years’ experience supporting systems, processes and continuous improvement in the Healthcare sector while demonstrating knowledge of business operations, regulatory compliance and analytical reporting
Basic background and understanding of MS Office products (Excel, Word, PowerPoint) business operations and support methodologies
Demonstrated success in delivery of a service to meet the needs of business within agreed SLAs, time and budget
Demonstrates understanding of the concepts, standards, technology, tools, processes, procedures, hardware, software and services
Knowledge and experience of GSKs Investigations process and experience using Accelerating Delivery and Performance techniques
Experience with building and delivery of reports to support decision making
Proven ability to work well on matrix teams to identify and address a variety of challenges
Perform daily intake for new concerns
Support the case management review and assignment process with report extracts, system updates, investigator notifications and case review scheduling
Work with Investigators to resolve problems in the case management systems
Perform data quality reviews and work with investigation resources to perform updates
Respond to ad hoc requests for information and assistance
Support Investigator data requests for evidence collection
Actively participate in using and improving global investigations operational procedures
Support Investigation training, communications and standards activities
Develop and deliver reports (scheduled/ad hoc) to support investigation and case management activities
Perform access management duties for investigative systems and tools
Support risk management reviews and implementation of comprehensive internal controls
Support Investigations Operations continuous improvement and risk management initiatives as required

Forensics & Investigations Analyst Resume Examples & Samples

Supports investigations requests requiring forensics analysis in support of the enterprise through the usage of various forensic closed and open source technologies
Responsible for managing the investigation process to include proper documentation and handing of data according to applicable Verizon processes and procedures
Supports providing results of analysis to senior members of the team with justification for results to the incident response team

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