Mainframe Operations Resume Samples
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Mainframe Operations Resume Samples
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EG
E Gorczany
Erin
Gorczany
15621 West Square
Dallas
TX
+1 (555) 936 3879
15621 West Square
Dallas
TX
Phone
p
+1 (555) 936 3879
Experience
Experience
Dallas, TX
Mainframe Operations Analyst
Dallas, TX
Heaney Group
Dallas, TX
Mainframe Operations Analyst
- Performing other administrative tasks assigned by line manager (e.g. review shift allowances for the team members)
- Performing routine infrastructure checks
- Working in shifts (might include night shifts too)
- Perform a complete handover and takeover of the shift with shift hand over report
- Ensuring that all requests from users for assistance are handled promptly and effectively
- Basic knowledge in any of the platforms like: Windows, Unix, Networks, Middleware, Storage, Databases
- Being responsible for Mainframe IBM z/OS Development/ Production environment
Los Angeles, CA
Mainframe Operations Technician
Los Angeles, CA
Becker, Bradtke and Schinner
Los Angeles, CA
Mainframe Operations Technician
- Independently makes accurate and timely technical decisions with minimal management intervention
- Monitor production Parallel Sysplex LPARs and test LPARs, providing tier 1 and tier 2 hardware/software support for the mainframe complexes
- Monitor mainframe job batch job streams, observing the status of batch job scheduling, batch job exceptions, and associated incident/failure messages and monitor IOC onsite pagers for incident alerts
- Provide proactive judgment and decision making to develop associated actions based on incident alerts and failures
- Provide tier 1 and tier 2 level support for IMS, DB2, MQ, VTAM and all third party software
- Perform mainframe incident analysis, issuing notification to the documented on-call support application teams
- Monitor the health of the Remote Processing Center (RPC) environments in terms of CNT equipment issues/outages that arise (sorters, printers, channel extenders) and open any ECMs necessary to perform break/fix or upgrades to the environment)
present
Philadelphia, PA
Mainframe Operations Manager
Philadelphia, PA
Gorczany-Wisozk
present
Philadelphia, PA
Mainframe Operations Manager
present
- Development and content of management informational documents related to Data Center operations
- ITIL framework concepts and methodologies
- Governmental procurement rules and regulations
- Problem-solving and attention to details
- Hosted Cloud Computing offerings including Infrastructure as a Service (IaaS), Software as a Service (SaaS), and Platform as a Service (PaaS)
- Project planning principles and practices
- Customer service
Education
Education
Bachelor’s Degree in Some Information Systems Discipline
Bachelor’s Degree in Some Information Systems Discipline
Kaplan University
Bachelor’s Degree in Some Information Systems Discipline
Skills
Skills
- Strong Technical knowledge on Mainframe Batch & Console operations
- Strong problem solving skills and decision making ability around complex problems
- Strong problem solving skills and decision making ability
- Ability to follow policies and procedures; attention to detail
- Good oral and written communication
- Ability to learn and apply technical information in a fast-paced, demanding work environment
- Excellent oral and written communication skills
- Strong enthusiasm and desire to learn
- Reading and writing at a proficient level
- Strong written and verbal communication skills
6 Mainframe Operations resume templates
Read our complete resume writing guides
1
Mainframe Operations Analyst Resume Examples & Samples
- Being responsible for Mainframe IBM z/OS Development/ Production environment
- JCL writing, analysis and changes
- Error handling
- Monitoring batch
- Batch processing
- Escalating failures or delays (Communications with Global Teams)
- Performing routine infrastructure checks
- Working in shifts (might include night shifts too)
- Knowledge about IBM Mainframe - z/OS
- Basic knowledge in any of the platforms like: Windows, Unix, Networks, Middleware, Storage, Databases
- Fluent in written and spoken English
- Motivation, discipline and ability to work well in a team environment but also on an individual basis to ensure tasks/actions are completed
- Analytical thinking
2
Mainframe Operations Analyst Resume Examples & Samples
- Provide assistance to support personnel for investigation and resolution of problem incidents for the mainframe z/OS processing environments
- Participate with analysis of root cause investigations for supported hardware and software platforms
- Contribute to change implementations associated to problem resolutions/corrective actions in the large scale mainframe environments
- Assist with problem analysis as well as planned system upgrades for mainframe processor and storage systems hardware
- Enrolled in a university degree/college diploma or equivalent work experience,
- Demonstrates basic technical and problem identification skills
- Has basic understanding or exposure to large system mainframe products and utilities (z/OS, DB2, CICS, Websphere etc.)
3
Junior Mainframe Operations Resume Examples & Samples
- Assists in entering commands on computers, tape drives, printers, data communications equipment, and plotters to integrate and operate equipment
- Initializes tapes; loads and unloads tapes to facilitate and maintain production
- Sets up printers for routine jobs; loads printers with selected materials such as paper or ink cartridges to facilitate continued production
- Observes computer and peripheral equipment; identifies concerns; escalates as appropriate
- Assists in labeling and organizing output and backup tapes in accordance with prescribed guidelines
- Monitors levels of supplies and reports supply levels to supervisor for resolution
- Zero or more years of computer operation experience
- Experience working with system job control language
- Experience working with desktop computer software
- Basic analytical and problem solving skills
4
Junior Mainframe Operations Resume Examples & Samples
- Enters commands on computers, tape drives, printers, data communications equipment, and plotters to integrate and operate equipment
- Observes computer and peripheral equipment and error messages displayed on monitor to detect faulty output or machine stoppage. Implements standard procedures for routine errors. Escalates issues and errors as necessary
- Researches warning and error messages and takes appropriate action to ensure job production completion
- Maintains audit trail of job activities and statuses to document productivity
- Utilizes standard problem management tools to record discrepancies in the environment
- One or more years of vocational training in computer operations or related field preferred
- Three or more years of computer operation experience
5
Mainframe Operations Analyst Resume Examples & Samples
- Ensuring that all requests from users for assistance are handled promptly and effectively
- Monitoring the queues (Service Now, events etc.)
- Tracking and appropriately escalating incident progress in accordance with SLA compliance
- Obtaining diagnostic data to assist in the investigation and resolution of incidents. Matching unresolved incidents against existing problems, known errors and other incidents
- Ensuring that incidents and problems in systems and services are fully documented within the configuration/change management & problem reporting system
- Classifying and prioritizing unresolved incidents. Initiating and coordinating investigations to discover root causes, and progressing the implementation of remedial action
- Managing incident transfer / escalation into appropriate 2nd line Command Centre resolution groups
- Resolving simple incidents e.g. scripted recoveries, agreed incident resolution with customer
- Resolving incidents/ problems with appropriate use of escalation and notification procedures
- Continuous track of the shift adherence to SLA’s
- On boarding and induction of new team members into the team
- Perform a complete handover and takeover of the shift with shift hand over report
- Experience in problem diagnosis through the use of analytical skills
- Knowledge of mainframe function and its benefits
- Has an understanding of the following IT Infrastructure platforms
- Awareness of departmental processes such as risk and governance
- Understanding of IT operations
6
L Ops-mainframe Operations Resume Examples & Samples
- Expert level knowledge of TWS on the mainframe including comprehensive understanding of scheduling concepts
- Knowledge of z/OS Operations
- Understanding of scheduling concepts
- JCL and batch problem diagnostic skills
- Manage incidents with infrastructure and application support teams
- Knowledge of an incident management ticketing system
- Self-motivated individual and a team player
- Candidates with less experience but demonstrate strong growth potential will be considered
7
Mainframe Operations Technician Resume Examples & Samples
- Analytical and technical skills required for working successfully with computer hardware and standard operating systems
- Back-office server applications, client/server applications, and internally developed custom applications
- At least one high-level programming language, for example COBOL
- AS400 midrange computer systems including operating systems, desk storage, and communications services
- Specific hardware/software including CICS, COBOL, CU400, AS400, Relational Databases, BMS, DFU, DDS, SEU, SOL, STRPDM, Query, Word, Excel, Outlook, Project Tracking software, Windows, Client Access, PC, and File Transfers
- Problem-solving
- Mathematics with regard to balancing reports
- Reading and writing at a proficient level
- Work under pressure to meet critical deadlines
- Recognize and coordinate operations problems and develop solutions
- Determine successful completion of all job processes
- Clearly and concisely communicate issues to supervisor, on-call, and vendor staff
- Follow written instructions and schedules
- Work night shifts as required
8
Mainframe Operations Architect Resume Examples & Samples
- 5+ years’ experience providing Mainframe Systems Measurements application development on Z/OS platform
- 5+ years’ FOCUS, REXX, and/or SAS programming experience
- Strong working knowledge of JCL, ISPF, TSO, JES, SDSF, OPC and standard system utilities
- Strong business requirement analysis, and problem analytical skills
- 8+ years’ experience providing Mainframe Systems Measurements application development
- Experience with Tivoli Decision Support (TDS) and/or MXG SAS databases
- Working knowledge of Netview/FTP or Connect Direct
9
Mainframe Operations Manager Resume Examples & Samples
- IBM mainframe environments, data archiving technologies, cloud computing, storage area networks, network technologies (both LAN and WAN), software licensing, Data Center environmental controls/requirements, business continuity and disaster recover design/architecture, and Data Center infrastructure design/architecture
- Hosted Cloud Computing offerings including Infrastructure as a Service (IaaS), Software as a Service (SaaS), and Platform as a Service (PaaS)
- ITIL framework concepts and methodologies
- Governmental procurement rules and regulations
- Project planning principles and practices
- Development and content of management informational documents related to Data Center operations
- Changes and equipment needs
- Service offerings, customer service principles and processes, enterprise level server operating systems and associated applications, client server architectures as it pertains to distributed applications, adaptability in understanding internally developed custom applications, networking and storage protocols as they are deployed in modern converged architecture data centers
- Interpersonal, written and oral communication skills
- Problem-solving and attention to details
- Leading projects to successful completion and on time
- Adapting to work methods/processes that adhere to State security standards
- Problem solving and analytical processes
- Acting as a leader and instill high work ethic and high performance standards to subordinates
- Applying and demonstrating a strong desire to improve data center performance and efficiency
- Demonstrating strong attention to detail
- Working under stringent requirements that call for immediate action and timely results
- Working well under pressure
- Leading others to implement technical solutions for maximum data center service uptime
- Balancing, prioritizing and organizing multiple tasks
- Working collaboratively in teams and across organizations
- Synthesizing feedback and adjust plans accordingly
- Building strong relationships inside and outside the organization
- Reviewing, analyzing, commenting on, and creating multi-layered technical documentation and diagrams
- Identifying complex IT problems and recommend proper corrective action
- Providing systematic troubleshooting procedures focusing on proper process
- Supervising small to medium teams
- TIL Certifications and Training a plus
- Worked in medium to large data center environment a requirement
- Advanced Microsoft certifications strongly desired
- Advanced Storage certifications (NetApp, IBM, EMC etc.) strongly desired
- Advanced Linux certifications strongly desired
10
Mainframe Operations Technician Resume Examples & Samples
- Independently makes accurate and timely technical decisions with minimal management intervention
- Monitor production Parallel Sysplex LPARs and test LPARs, providing tier 1 and tier 2 hardware/software support for the mainframe complexes
- Monitor mainframe job batch job streams, observing the status of batch job scheduling, batch job exceptions, and associated incident/failure messages and monitor IOC onsite pagers for incident alerts
- Perform SLA or SLO wellness checkpoints on the status of critical processing events and create/distribute daily wellness status reports as required
- Provide proactive judgment and decision making to develop associated actions based on incident alerts and failures
- Provide tier 1 and tier 2 level support for IMS, DB2, MQ, VTAM and all third party software
- Perform bi-hourly checkouts initiating MVS and JES2 commands that would identify mainframe contention of CSU resources, applications regions, and batch processing and escalate appropriately, while taking accountability that these wellness checks are done on time and according to Sarbanes-Oxley and auditing standards
- Respond to highlighted system messages and independently determine and interpret the severity of escalation and handle appropriately
- Respond to MVS and JES2 system messages and codes, evaluate and handle appropriately
- Perform mainframe incident analysis, issuing notification to the documented on-call support application teams
- Pro-actively assist team members in performing analysis and required notification requirements
- Monitor the health of the Remote Processing Center (RPC) environments in terms of CNT equipment issues/outages that arise (sorters, printers, channel extenders) and open any ECMs necessary to perform break/fix or upgrades to the environment)
- Perform mainframe incident analysis and correlation, issuing notification to the documented on-call support application teams
- Create Peregrine problem log tickets at the appropriate problem ownership and escalation levels (P1S1, P1S2, P1S3, P2, P3, P4) for any of the above problems that require Console Ops problem resolution or escalation to other platform teams
- In addition, document incidents in turnover and other required SLA/SLO tracking reports
- Perform escalation on critical incidents to IOC priority support teams as required by documentation and/or directed by IOC management
- Engage in incident management bridge calls with the IOC priority support team(s), on-call support application teams, and management
- Create and publish an IOC TimeLine of major operational events during the recovery of critical priority incidents that were escalated by the IOC mainframe staff
- Pro-actively monitor and assist team members in performing escalation procedures and validate policies are being performed to standards
- Perform required restarts and recovery activities for incident failures
- Perform z/OS JCL overrides during recovery activities, as required by documentation and/or directed by the support application teams
- Pro-actively monitor and assist team members in performing restart/recovery procedures and validate policies are being performed to standards
- Monitor and process mainframe customer requests for workflow scheduling changes and promote emergency “unplanned” change packages through JPMC’s change management application as required
- Pro-actively monitor and assist team members in performing requests/change procedures and validate policies are being performed to standards
- Attend shift turnover meeting(s) to review and analyze turnover information, both written and verbal, from onsite/offsite mainframe operational staff
- Prepare, review, and correlate information to staff at turnover. Answer questions as needed
- Takes the lead in communicating with other JPMC employees interactively (via instant messaging & chat sessions) using SameTime product. Pro-actively works with all team members to assure proper communication is consistently occurring
- Record in JPMC’s project/time management systems, all required time (work, vacation, sick, etc.) as directed by IOC and JPMC policies
- Enter required employee appraisal information as directed by IOC management
- Attend all IOC team, project, and application support meeting as directed by IOC management
- Attend business and technical training classes, seminars, and on-the-job training sessions as directed by
- IOC management. Prepare and provide technical training classes, seminars, and on-the-job training sessions to team members as needed or directed by IOC management
- Note: IOC management may require travel to other JPMC IOC sites for geo-diversity training
- Perform Disaster Recovery (DR) testing as required by IOC management
- Note: IOC management may require travel to other JPMC IOC sites for DR testing and/or training
- Bachelor's degree in some Information Systems discipline or 3 year technical degree
- Mainframe System and Batch Operations experience
- Netcool/Control-M/CA7/ Zeke / Mainframe Console experience
- 3+ years' experience in Mainframe Operations
- Ability to follow policies and procedures; attention to detail
- Experience in Mainframe operations
- Strong problem solving skills and decision making ability around complex problems
- Ability to learn and apply technical information in a fast-paced, demanding work environment
- Effective listening skills
- Strong problem solving skills and decision making ability
- Strong enthusiasm and desire to learn
- Average typing skills
- Strong Technical knowledge on Mainframe Batch & Console operations
11
Mainframe Operations Resume Examples & Samples
- 1) business priorities coordination and prioritization,
- 2) release planning,
- 3) scheduling and deploying,
- 4) software development, process re-engineering, technical architecture implementations, UI, Mainframe, DB2, JIRA, etc
12
MVS Mainframe Operations Analyst Resume Examples & Samples
- 1) MVS Systems Programming, Mainframe Operations & Systems Monitoring
- 2) Scheduling Tools (CA)
- 3) Tape inventories, Backups
- Five plus years Mainframe computer operations / scheduling experience
- Experience with IBM z/OS, CA Roscoe, CA Datacom, CA 7 software for job scheduling and management
- Subject Matter Expert in JES2 commands, CA-1, CA-7, CA-11, CA-Dispatch, Endeavor, Job
- Control Language(JCL) and have strong knowledge of MVS, , IBM 3000, TSO, VTS, SMS,
- Provide operations services and support 24 hours a day, by 7 days a week (24/7/365)
- Monitor system consoles in the computer data center and mainframe production management area
- Respond to all system failures at time of failure and work with support teams or vendors to minimize downtime; Operate peripheral equipment such as printers, tape drives, silos, Virtual Tape Systems (VTS), and microfiche. The operation of these devices includes device initialization, operation, monitoring, routine cleaning, troubleshooting, and vendor maintenance coordination
- Maintain input/output priorities for timely output distribution
- Perform periodic inventories of supplies (such as CDs, tapes, and cleaning supplies) required for operations support and deliver a list to the Government of those which need to be replenished. The contractor shall allow for Government procurement and vendor delivery so as not to run out of those supplies
- Provide host system resource management and coordination and monitor online availability; This includes monitoring parameters for critical systems, Operating System (OS) thresholds, Central Processing Unit (CPU)/memory usage and error logs
- Provide tool-based issue tracking and resolution for problems
- Maintain shift log of notable activities (identify any recurring trends in the MSR)
- Manage workload sequencing to prevent jobs from being executed before the successful completion of input tasks and job dependencies are satisfied
- Coordinate job definition, submit and monitor jobs through automated scheduling tools and monitor job executions
- Manage abnormally terminated and/or suspended jobs and advise of any job restarts, recovery procedures, or restart protocols followed
- Must be able to obtain a Security+ Certification that is enrolled into Comptia's Continuing Education program before start date
- Must have possession of a secondary certification relevant to computing environment. Microsoft Certification
- MVS, JES2 commands, IBM 3000 ,TSO, VTS, SMS, CA-1, CA-7, CA-11, CA-Dispatch, Endeavor, Job Control Language(JCL), Remedy
- Coordinate and communicate with Programmers, Analyst and Systems Contractors on job triggering, job dependencies, job requirements, job schedules and job overrides
- Monitor mainframe for job contention and CPU usage
- Record Data Center temperature readings
- Start and stop printer from the mainframe display
- Print 736s for Order listings
- Load paper for the Nuvera, clear jams, load and dispose of toner, report Xerox meter readings and clear accountability log
- Ability to develop instructions in a logical, detailed flow WORK LOCATION: FT. KNOX, KY
13
Mainframe Operations Analyst Resume Examples & Samples
- Through a multitude of monitoring capabilities, both in house Mainframe BMC monitors and distributed monitoring ensure
- O o Daily batch targets are achieved in support of service level agreements. SLA Monitors and BMG Monitors
- 0-2 years of experience in a Data Center and IT environment with hardware support with Bachelor’s degree or 6-8 years of relevant work experience without degree
- Expert Knowledge of MVS, JES, CICS, DB2, and VTAM commands
- Knowledge of JCL
- Knowledge of CA1, CA7, C-11, and CA/Dispatch
- Customer Service Experience
- Personal Computer proficiency with knowledge of Microsoft Office products
- Working knowledge of problem tracker (ServNow) products; including report generation
- Ability to define problem areas and recommend possible solutions
14
Senior Mainframe Operations Analyst Resume Examples & Samples
- Ensure
- BA/BS in IS or 8 – 11 years of relevant working experience
- 2 – 5 years experience with backup/retrieval/archive in an operations environment preferred
- Expert Knowledge of MVS, JES2, BMC
- Expert Knowledge of JCL
- Expert Knowledge of CA1, CA7, C-11, and CA/Dispatch
- Strong leadership
- Personal Computer proficiency with knowledge of
15
Mainframe Operations Manager Resume Examples & Samples
- Engineer, install, maintain and customize IBM z-series or later processors running the z/OS operating system in a Parallel Systems Complex (Sysplex) environment to support 24x7x365 availability. Expert knowledge is required for core z/OS functions, mainframe network products, and related subsystems
- Minimum 9 years' relevant experience
- Must have at least three years’ experience leading operations in an IBM z-series mainframe environment
- Must have five or more recent years of demonstrated advanced, hands-on, experience with IBM z-series mainframes and associated software
- Experience supporting DHS Customs and Border Protection or a similar Federal agency in an IBM mainframe environment
- Current DHS security clearance of Secret
- Hand-on familiarity with most of the following products: CA-Top Secret, CA-OPS/MVS, CA-MIM, CA- 1, CA-7, CA-11, CA-Dispatch, CA-Sysview, CA- ROSCOE, CA-Auditor, Content Manager, ASG-TMON, JES2, Syncsort, FDR products, Hitachi Business Continuity Manager, TREX, VPS, Phoenix, Dimensions, VTAM, TCPIP, Netview, Pagent, TPX, Zen Exigence, Implex and FTPAlert, TN3270, and VPS Anyqueue
16
Mainframe Operations Technician Resume Examples & Samples
- This position will initially work a 2:00 pm to 11:00 pm shift**
- Monitor mainframe job batch job streams, observing the status of batch job scheduling, batch job exceptions, and associated incident/failure messages and monitor IOC onsite pagers for incident alerts. Perform SLA or SLO wellness checkpoints on the status of critical processing events and create/distribute daily wellness status reports as required
- Perform mainframe incident analysis, issuing notification to the documented on-call support application teams. Pro-actively assist team members in performing analysis and required notification requirements
- Monitor the health of the Remote Processing Center (RPC) environments in terms of CNT equipment issues/outages that arise (sorters, printers, channel extenders) and open any ITSMs necessary to perform break/fix or upgrades to the environment)
- Perform mainframe incident analysis and correlation, issuing notification to the documented on-call support application teams. Pro-actively assist team members in performing analysis and required notification requirements
- Create Peregrine problem log tickets at the appropriate problem ownership and escalation levels (P1S1, P1S2, P1S3, P2, P3, P4) for any of the above problems that require Console Ops problem resolution or escalation to other platform teams. . In addition, document incidents in turnover and other required SLA/SLO tracking reports
- Perform escalation on critical incidents to IOC priority support teams as required by documentation and/or directed by IOC management. Engage in incident management bridge calls with the IOC priority support team(s), on-call support application teams, and management. Create and publish an IOC TimeLine of major operational events during the recovery of critical priority incidents that were escalated by the IOC mainframe staff. Pro-actively monitor and assist team members in performing escalation procedures and validate policies are being performed to standards
- Perform required restarts and recovery activities for incident failures. Perform z/OS JCL overrides during recovery activities, as required by documentation and/or directed by the support application teams. Pro-actively monitor and assist team members in performing restart/recovery procedures and validate policies are being performed to standards
- Monitor and process mainframe customer requests for workflow scheduling changes and promote emergency “unplanned” change packages through JPMC’s change management application as required. Pro-actively monitor and assist team members in performing requests/change procedures and validate policies are being performed to standards
- Bachelor's Degree in Information Systems discipline or 3 year technical degree
- 3 – 5 years of Mainframe System and Batch Operations experience
17
Mainframe Operations Analyst Resume Examples & Samples
- Operate under direction to perform the Operations functions of the Operations production support team in delivery of batch processing and scheduling of system resources
- Use Job Control Language (JCL) files, and other tools, as approved, for the delivery of batch processing and scheduling of system resources
- Implement process improvements to JCL standards
- Implement and schedule requests for batch processing and/or scheduling in accordance with processes and procedures
- Respond to outages and implement follow up procedures
- Implement approved requests for Operations support on special projects
- Maintain logs and verification records for regulatory compliance
- 0+ years' experience with Bachelor's Degree or 6+ years of relevant experience without a degree
- 0 – 2 years of experience as an Operator in a Mainframe / mid-range data center environment, system resource planning and/or scheduling preferred
- Excellent PC knowledge including Microsoft Office products
- Understanding of systems architecture and technologies within a data center environment
- Ability to analyze and quickly resolve issues and conflicts
- Knowledge of systems monitoring tools
- Experience with problem resolution, issue management, root cause analysis systems and protocols
- Ability to prioritize and schedule in a high work load environment
- Ability to work night shifts
18
DB Dba-mainframe Operations Resume Examples & Samples
- 7+ years experience as a mainframe DB2 DBA
- Knowledge and conceptual understanding of a System Development Life Cycle (SDLC)
- Logical and physical database design skills
- Extensive Mainframe JCL experience
- Detailed experience with DB2 utilities and database maintenance processing
- Proficiency in the use of DB2 monitoring tools (Insight, Omegamon, Detector, Query Monitor, etc)
- Proficiency in the use of DB2 object management tools (RC/Migrator, IBM Object Compare, etc)
- Must have coding experience, preferably in REXX. Experience in java and/or html is a major plus
- Knowledge of DB2 Connect and driver support
- Working knowledge of DB2 stored procedures
- Ability to resolve Production DB2 issues quickly and effectively
- Clear, concise and effective written and verbal communication skills
19
Mainframe Operations Lead Resume Examples & Samples
- All work will be performed on site at CBP offices in Northern Virginia. Some local travel to various CBP sites may be required
- Analyzes functional business requirements and design specifications for functional activities
- Provides identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design and new construction of next generation IT systems
- Responsible for understanding the needs of the customers and the realities of commercially available IT products, and creating requirements that will allow implementation by the architecture and engineering team and COTS products
- Bachelor’s Degree in related field and 10 years of experience
- System Administrative Experience with legacy mainframe//IBM-Z/OS
- Must have an active DHS TS and be able to obtain a DHS/CBP security clearance
- Must possess experience in system administration in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS and middleware
- Prior experience with CBP desired
- Must have an active DHS TS and be able to obtain a DHS/CBP security clearance - US Citizenship
20
Mainframe Operations Specialist Resume Examples & Samples
- Can provide on-call support with backup however low, SEV3 and SEV2 impact incidents should be dealt without a backup
- Able to provide support for any infrastructure out of hours support activities (e.g. CMRs, AMRs, new releases, DR Tests) with backup
- Understands the function of the Infrastructure Component and its benefits, fully aware of the operating systems and how sub-components interact with each other. Has full understanding of the critical Bank applications utilising the Infrastructure Component. Able to share the knowledge with junior members
- Builds on suggestions from others, contributes to and encourages ideas defining team's strategic goals. Significantly contributes to Mainframe Business Plan objectives
- Strong problem diagnosis through the use of analytical skills
- Write advanced REXX. Understands Dataclass and Management class at intermediate level. Advanced level of SQL and DB2 Utilities. Has basic knowledge of COBOL