Payments Analyst Resume Samples
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Payments Analyst Resume Samples
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CB
C Beahan
Cameron
Beahan
43549 Herzog Garden
New York
NY
+1 (555) 493 7731
43549 Herzog Garden
New York
NY
Phone
p
+1 (555) 493 7731
Experience
Experience
Chicago, IL
Payments Analyst
Chicago, IL
Bernhard Group
Chicago, IL
Payments Analyst
- Assisting in the development and testing of payment projects
- Work with merchants and support Partner Management team to answer queries from merchants regarding payments through ticketed queues
- Reporting on payment data to improve payment performance
- Analyze large data sets and perform ad-hoc analysis to identify fraud trends, take action to stop fraud activity, enhance fraud rules, and improve automation
- Monitor payment system performance and identify, track, and communicate key metrics to senior management
- Develop and document processes and procedures to minimize fraud and streamline workflows
- Manage third party payment relationships and identify opportunities for consolidation, cost reduction, and quality improvement
New York, NY
Electonic Payments Analyst
New York, NY
Schowalter-Lubowitz
New York, NY
Electonic Payments Analyst
- Provide trend analysis for all major card brands and debit networks
- Assist management with weekly cash summary reports
- Manage routing tools for all operating companies
- Participate in projects/initiatives to improve or enhance current cash/financial processes
- Provide cost benefit analysis for pricing proposals
- Assist in the preparation of budgets related to merchant fees
- Monitor treasury/banking trends
present
Philadelphia, PA
Risk & Payments Analyst
Philadelphia, PA
Ullrich LLC
present
Philadelphia, PA
Risk & Payments Analyst
present
- Establish robust training and development programs to establish, track, and maintain high-quality output for a diverse staff of CSRs
- Establish training and development programs to establish, track, and maintain high-quality output for a diverse staff of support representatives
- Help with training and development programs to establish, track, and maintain high-quality output for a diverse staff of support representatives
- Influence cross-functional partners such as Product, Engineering, and Sales to make product and process improvements
- Create, design, and execute experiments that pave the way for new approaches
- Drive day to day operational cadence with contractor workforce (escalations, tool issues, general questions)
- Work with internal/external partners to identify solutions to optimize chargeback rates
Education
Education
Bachelor’s Degree in Interpersonal
Bachelor’s Degree in Interpersonal
University of Washington
Bachelor’s Degree in Interpersonal
Skills
Skills
- Strong IT Skills and system Knowledge
- Excellent attention to detail
- Good communication skills, written and verbal, including a good telephone manner
- A willingness and ability to consistently provide quality, friendly service to customers
- Be able to follow all the internal and external guidelines and rules related to our products
- Provision of cash counter services to our valuable WM client
- Good communication skills – written and verbal
- Ability to communicate in fluent English both verbally and in writing
- Strong customer service focus
- Self-starter - ability to work on own initiative
15 Payments Analyst resume templates
Read our complete resume writing guides
1
Corp-gti LAC Payments Analyst, Based Resume Examples & Samples
- Fluent in Portuguese and English
- Spanish is a plus
- Undergraduate degree in Business Mgmt, Finance or Accounting
- Knowledge of payment processes and accounting
- Strong verbal and written interpersonal and communication skills
- Basic understanding of technology products and services
- Basic understanding of financial controls
- Good initiative and assertiveness
- Strong teamwork attitude
- Good handling of priorities
- Self-motivation and organization
2
Payments Analyst Resume Examples & Samples
- Ensuring accurate and timely process of manual and straight through payment
- Cheque / Draft issuance and clearing services
- Provision of cash counter services to our valuable WM client
- Managing and reconciling internal control accounts
- Be able to follow all the internal and external guidelines and rules related to our products
- Attending to client enquires, requests and issues on payments
- Follow-up on any payment related issue and transaction and carry out investigation
- Provision of daily/monthly KPI report for management purpose
- Initiate opportunity for business and process enhancement and reengineering
- University graduate with 2 to 5 years relevant of working experience
- Fluent in communication and good writing skill in English
- Able to work under pressure to handle the high payment volume and meet with the high standard expectation from our internal clients
- Self initiative person with positive “can-do” working attitude
- Aggressive and keen to learn more
- Good client facing and communicate skill
- Basic knowledge on remittance and Cash Management would be an advantage
- Good in Microsoft Office Skill (Access, Excel, Work & Power Point)
3
Payments Analyst Resume Examples & Samples
- Involved in the timely close of the revenue and accounting cycle and all associated reporting and reconciliations
- Willing to get involved in the details in order to reconcile high volume transactions
- Involved in the daily and monthly regulatory compliance reporting
- Work with various customized systems to ensure proper accounting and controls
- Provide hands on operational excellence in the financial aspects of a constantly evolving revenue channel
- Collaborate and partner with cross functional teams to implement operational and financial systems
- Effectively communicate and resolve complex business operational issues
- Serve as a thought leader in developing methodologies and procedures across key activities and projects
- Ensure compliance to key controls and audit requirements
- Ensure accurate and timely account reconciliations
- Communicate effectively with external and internal customers
4
Risk & Payments Analyst Resume Examples & Samples
- Take a data-driven approach to managing customer support representatives across multiple locations
- Understand and communicate the trade-offs between onsite and offsite CSRs at a global scale
- Establish robust training and development programs to establish, track, and maintain high-quality output for a diverse staff of CSRs
- Manage a global team of representatives supporting multiple payments products
- Work at Facebook scale. How do we scale global support for multiple products while optimizing the impact of each CSR?
- Cross functional collaboration with engineering and product teams to implement scaled support
5
Risk & Payments Analyst Resume Examples & Samples
- Provide Payments industry experience and expertise to our team to help us drive operational and support metrics such as satisfaction, contact rates, quality, and turn-around-times
- Identify, investigate, scope, and escalate customer-impacting payment issues
- Design payments and support test plans for existing and new payer experiences
- Influence cross-functional partners such as Product, Engineering, and Sales to make product and process improvements
- Establish training and development programs to establish, track, and maintain high-quality output for a diverse staff of support representatives
- Work at Facebook scale. How do we scale global support for multiple products while optimizing the impact of each support representative?
6
Risk & Payments Analyst Resume Examples & Samples
- Be responsible for maintaining chargeback rates at an optimum level and manage chargeback compliance rates
- Create, design, and execute experiments that pave the way for new approaches
- Work with internal/external partners to identify solutions to optimize chargeback rates
- Being able to create examples, prototypes, demonstrations to help cross-functional teams understand your work
- Being able to be productive both autonomously and collaboratively
7
Risk & Payments Analyst Resume Examples & Samples
- Drive operational and support metrics such as losses, productivity, quality, and turn-around-times
- Identify, investigate, scope, and escalate any high dollar loss, or contractor, impacting issues
- Drive day to day operational cadence with contractor workforce (escalations, tool issues, general questions)
- Optimizing our customer support structure
8
Payments Analyst Resume Examples & Samples
- Ability to understand, define and work with Accounts Payable concepts, processes and operations
- Ability to communicate effectively (verbal and written) with the team
- Ability to facilitate day-to-day operational and strategic objectives
- Understanding of organizational objectives and goals
- Working knowledge and experience with computers and the internet
- Proficient in report writing, business correspondence in the English Language
9
Payments Analyst Resume Examples & Samples
- Supports Key’s $600mm revenue, high growth, commercial payments business that oversees more than a trillion dollars of payments and commerce annually
- Assists in identifying and closing new client payment acquisition opportunities and existing client payment cross-sell opportunities
- Develops relationship review materials for Business Development portfolios
- Has a basic understanding of working capital management processes and optimized cash flow structures
- Generates high-quality pitch books and internal presentations
- Demonstrates product expertise both internally and externally
- Assists in call preparation, industry insights, client research and prospect identification
- Generates pricing proformas for clients and prospects
- Supports a team environment by sharing best practices and maintaining a winning mindset
10
Payments Analyst Resume Examples & Samples
- Must be quick learner/attention to detail
- Bachelor’s Degree from an accredited college or university in a related field
- U.S. citizenship may be required
11
Risk & Payments Analyst Resume Examples & Samples
- Help paying customers resolve any issues they may experience
- Drive operational and support metrics such as satisfaction, contact rates, quality, and turn-around-times
- Help with training and development programs to establish, track, and maintain high-quality output for a diverse staff of support representatives
- Scale global support for multiple products while optimizing the impact of each support representative
- 1+ years of experience working in a global customer support environment
- 1+ years of experience with operational workflow
- Strong organizational, analytical, and problem solving skills
- Flexible and can work well in a cross-functional capacity within a dynamic, rapidly changing environment
- Proficient at defining, utilizing and communicating performance metrics
12
Payments Analyst Resume Examples & Samples
- Provision of urgent payment facilities to European Baxter entities
- Preparation and electronic transmission of multi-currency payment files via systems of Baxter’s
- Relevant previous AP or Accounting experience
- Self-starter - ability to work on own initiative
- A willingness and ability to consistently provide quality, friendly service to customers
- A proactive approach to work and assisting others. The successful candidate must be a “self-starter”
- A flexible attitude in adapting to new and varied work requests
- This job may involve travel to other EU Baxter entities
- Additional hours at critical times (e.g., month end) may be required. Also, and on an exceptional basis, the role may require bank holiday, and weekend work
13
Senior Principle Payments Analyst Resume Examples & Samples
- 8+ years of relevant business analytics experience including use of standard enterprise reporting tools: SQL, Business Objects, Qlickview, Crystal Reports, Microstrategy or equivalent [8+] years
- Hands on experience in systems and business process flow analysis [6+]
- Ability to thrive under continual deadline constraints while managing multiple competing projects and teams
- Excellent communication skills across all levels of the organization, with an emphasis on being concise and persuasive
- Bachelor degree, MBA preferred
14
AP Payments Analyst^ Resume Examples & Samples
- Supplier and employee expense payment processing for European Baxter entities
- Third level qualification, preferably in accounting-related discipline
- Strong IT Skills and system Knowledge
- Ability to communicate in fluent English both verbally and in writing
- Good communication skills, written and verbal, including a good telephone manner
15
Electonic Payments Analyst Resume Examples & Samples
- Prepare monthly reporting for electronic payments and on-demand reporting when necessary
- Provide trend analysis for all major card brands and debit networks
- Provide cost benefit analysis for pricing proposals
- Manage routing tools for all operating companies
- Assist Management in monitoring and reviewing merchant fees in all market areas to ensure preferred pricing is being captured
- Provide support to VP’s and Treasurer when needed
- Assist in the preparation of budgets related to merchant fees
- Assist management with weekly cash summary reports
- Participate in projects/initiatives to improve or enhance current cash/financial processes
- Superior Communication skills, comfortable interacting with various levels of management and senior management
16
Senior Payments Analyst Resume Examples & Samples
- An excellent problem solver, ability to quickly get to the root and common patterns of problems
- Ability to communicate effectively at a high level to various internal and external customers/partners
- Exceptional written and verbal communications skills with attention to detail
- 2+ years of hands-on experience with payments processing or payments operations
- 3+ years of Experience with large to medium size online merchants preferred
- 2013 Bloomberg Businessweek 50 list company, an annual ranking of S&P 500 companies with the best recent performance and outlook for the future. Expedia, Inc has been focused on expanding its leadership position in international markets with revenue contribution from international markets nearly doubled in the past five to six years. Our brands include Expedia, Hotels.com, Egencia, Expedia Affiliate Network and Hotwire
- LI-LDW1
17
Risk & Payments Analyst MBA Intern Resume Examples & Samples
- Your summer assignment will be pivotal to the improvement of our state-of-the-art operations platform to keep fraud off of Facebook and enhance the experience of the payers, advertisers, and partners on our site. Our needs are constantly evolving and we’ll present you with a choice of projects which play to your strengths
- Apply your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and provide experience, risk, and product insights
- Drive key performance metrics such as fraud losses, payment success rates, and support efficiency
- Work with internal/external partners to develop creative solutions
- Create examples, prototypes, demonstrations to help cross-functional teams understand your work
- Currently enrolled in United States accredited MBA program with graduation dates between December 2017 and August 2018
- 2+ years experience doing quantitative analysis
- Experience manipulating large data sets in SQL or equivalent, and drawing actionable insights from data
- Experience in at least one scripting language (PHP, Python, Perl) or Haskell a plus
- Permanent U.S. work authorization required as company sponsorship is not available
18
Payments Analyst Resume Examples & Samples
- Perform bank and merchant payment reconciliations
- Manipulate large volumes of system generated data in excel to track and prepare payment
- Work with merchants and support Partner Management team to answer queries from merchants regarding payments through ticketed queues
- Support local Accounting team and assist in any ad hoc project initiatives
- Previous accounting and payments experience from e-commerce, advertising, marketing, media industry highly desirable
- Experience in working in a similar business model – large volumes of transactions and multiple entities
- SQL knowledge is desirable
- Exceptional organisational ability to manage multiple priorities
- Excellent attention to detail with demonstrated problem-solving skills
- Resilient and the ability to work under pressure, independently and to tight deadlines
- Language proficiency in French / German desirable
- Bachelor degree in Finance, Accounting, Business, Science or related area highly desirable
- An outgoing personality and a great sense of humour!
19
Global Payments Analyst Resume Examples & Samples
- Strong analytical skills that will allow good reporting and understanding of problems
- Basic SQL programming preferred
- LI-LD1
20
Partner Payments Analyst Resume Examples & Samples
- Risk Assessment
- Critical thinking using logic and reason
- Excellent time management skills with the ability to meet deadlines
- Proactive troubleshooting, listening and problem solving skills
- Maintain regular and punctual attendance
- Ability to work in a fast paced, multi-tasked environment
- Ability to interact with a diverse population
- Ability to accept and evolve with changes in policies and procedures
- Experience in merchant merchant risk
21
Payments Analyst Resume Examples & Samples
- Accounting graduate or any business related course graduate
- Experience in payment job or banking industry are required, working knowledge in CitiDirect (electronic banking system) highly considered
- Preferably with experience in using SAP or other similar ERPs, Accounting/Legacy Systems
- Experience in Shared Service Center for multi-national corporation is preferred
- Fluent in Korean language
22
International Payments Analyst Resume Examples & Samples
- A payments professional that has extensive knowledge of International Payment Markets
- A full understanding of regulations in the payments industry including PCI
- Highly developed communication skills and an ability to build and maintain working relationships with the wider business
- Ability to manage senior stakeholders in pressure situations to deliver results to tight deadlines
- Strong commercial acumen with a history of adding value across the wider business and a track record of developing flexible solutions in payments to changing business needs and industry movements
- Demonstrable experience of driving efficiency (including cost, use of technology, etc.) whilst delivering a “best in class” customer experience
- Bachelor’s degree in a business or technology discipline
23
Cis-managed Services Payments Analyst Resume Examples & Samples
- Bachelor’s degree required in finance, accounting, or related field
- Working knowledge of accounting principles, particularly related to treatment of accounts payable and bank reconciliation processes
- High attention to detail, strong analytical skills, and strong communication skills (both verbal and written) working in mandated deadline environment while effective managing multiple client assignments with strong attention to detail and commitment to quality
- Ability to reliably handle confidential client information in accordance with SOC-compliant process standards
- Experience working in Microsoft Office, with advanced knowledge of Microsoft Excel
- Must be local to Morrisville, NC office, or willing to relocate
24
Payments Analyst Resume Examples & Samples
- A minimum of three years of knowledge/experience with various contract management systems and/or health care contracting policy is required
- Capable of reviewing, synthesizing large quantities of written contractual material is required
- Excellent communication is required
- Self-motivated, detail oriented, hands-on professional with initiative is required
- Understanding of and experience with systems and databases is required
- Proficiency in Microsoft Word, Outlook, Excel and PowerPoint is required
- Qualified candidates must be willing and able to work on site in Piscataway, NJ
25
Payments Analyst Resume Examples & Samples
- Manage third party payment relationships and identify opportunities for consolidation, cost reduction, and quality improvement
- Monitor payment system performance and identify, track, and communicate key metrics to senior management
- Facilitate the strategic planning and operational implementation of payment initiatives including adding new forms of payments, processors, and acquiring banks
- Oversee supplier disbursement systems and processes, and implement improvements to minimize failed payments
- BS in a quantitative field (e.g., Applied Math, Econ, Statistics, Eng, CS)
- Experience working and negotiating with external payment partners and vendors
- An in-depth understanding of the technical and compliance aspects and requirements of payment products
- Experience in a data analytics role, understanding of SQL, and/or experience in Excel modeling
- Experience with foreign exchange fees, foreign currencies, and country-specific forms of payment a plus
- Understanding of supplier disbursement processes a plus
26
Payments Analyst Resume Examples & Samples
- Communicate with clients regarding account questions relating to USD and Foreign Exchange (FX) Wire Transfer transactions through SWIFT, Telex, Fed Service Message, Telephone or Email
- Analyze, research and resolve problems identified by internal and external customers
- Monitoring new customers and report any issues and trends
- Prepare reports and other customer deliverables; tracking and monitoring cases for trends
27
Payments Analyst Resume Examples & Samples
- Managing escalated payment issues from Customer Support to ensure the best payment experience for our customers
- Ensure customers receive their payments in the most timely and efficient manner possible
- Ensuring the conformance to payment processes by all teams and training on new payment processes
- Reporting on payment data to improve payment performance
- Assisting in the development and testing of payment projects
- Identifying process inefficiencies and implementing improvements to same
- Provide tactical and strategic support to the Payments Operation function
- Fully understand the processes and systems used by the Payments Operations team and support with any investigation or escalations that arise
- Continual development of monitoring techniques to identify operational continuity challenges
- Provide operational payment support to both internal and external stakeholders
- Team player with positive attitude
- A Problem solver who thinks outside the box
- MS Office Skills (Excel, PowerPoint etc.)
- SQL skills preferred but not essential
- Good communication skills – written and verbal
