Quality Senior Engineer Resume Samples
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Quality Senior Engineer Resume Samples
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O Heller
Oda
Heller
68489 Lillie Trafficway
Chicago
IL
+1 (555) 258 7435
68489 Lillie Trafficway
Chicago
IL
Phone
p
+1 (555) 258 7435
Experience
Experience
Chicago, IL
Quality Senior Engineer
Chicago, IL
Abbott-MacGyver
Chicago, IL
Quality Senior Engineer
- Review engineering change requests for product documentation, working instructions, and EQS procedures
- Provides leadership for quality engineering projects from concept through design, implementation, testing, documentation, support, and maintenance
- Act as the go-to person to solve problems quickly and efficiently; Own change management
- Process product complaints in a uniform and timely manner per established procedures
- Drives investigation, capture, root cause failure analysis, containment, corrective actions and process improvements to prevent issue recurrence
- Utilize product and process lessons learned to drive preventative actions and improvement plans
- Perform internal and external quality audits
Los Angeles, CA
Quality Senior Engineer, Knees
Los Angeles, CA
Bogan LLC
Los Angeles, CA
Quality Senior Engineer, Knees
- Provide technical and managerial leadership to Six Sigma Black Belts
- Analysis of supplier performance evaluation data; Use of metrics to drive process improvements
- Identify and implement improvements and innovations that increase efficiency and enhance work quality
- Provide comprehensive risk and mitigation plans for given programs through the product development process
- Make decisions regarding associated resources' hiring, terminating, job description changing incorporate with Production Operations Manager
- Develop longterm supplier relationships and generate and implement cost reduction ideas
- Develops and implements corrective/preventative action plans
present
Los Angeles, CA
BE Quality Senior Engineer / Engineer
Los Angeles, CA
Wintheiser Inc
present
Los Angeles, CA
BE Quality Senior Engineer / Engineer
present
- Assist in the development and implementation of supplier management programs
- Works with customers and customer feedback to drive product improvement through development process
- Analyze customer-specific and install base field quality trends and make recommendations for ongoing improvement
- Report supplier performance and quality to management
- Perform data analysis to ensure quality goals and performance measurements are met
- Effectively utilize the issuance of SCARs to drive quality improvements while providing regular scheduled reports on their progress and final resolution
- Performs standard engineering assignments to support change controls and assists cross-functional teams in identification of risks
Education
Education
Bachelor’s Degree in Engineering
Bachelor’s Degree in Engineering
Adelphi University
Bachelor’s Degree in Engineering
Skills
Skills
- Ability to lead extended teams and meet deadlines. Strong skills in Dell Competencies
- Ability to communicate clearly through oral and written communications; Ability to present clear and concise information to team, internal and external customers
- Strong communication skill
- PC or PC peripheral, system operational knowledge
- Strong leadership
- MS/BS of ME or EE, Familiar with quality tools such as DFMEA, SPC and CLCA etc
- Report supplier performance and quality to management
- Strong organizational skills
- Strong problem solving skills
- Travel to supplier locations to resolve quality problems
15 Quality Senior Engineer resume templates
Read our complete resume writing guides
1
Quality Senior Engineer Resume Examples & Samples
- Participate on, and occasionally lead, internal cross-functional teams (Engineering, Quality, Marketing, Manufacturing, Sales, Services, and Deployment) in the identification and resolution of customer impacting issues across the value chain
- Analyze customer-specific and install base field quality trends and make recommendations for ongoing improvement
- Aggressively serve as the Customer Advocate into Dell’s business quality value chain, representing customer’s needs and desires
- Engage with external Dell customers both reactively and proactively in support of their experience with Dell
- Create and where appropriate, deliver customer-facing messaging focused on improving customers’ experience with Dell’s ESG product and solutions
- Focus on relevance, accuracy, and expediency of deliverables
- Continuously identify and implement lessons learned to improve responsiveness to our customers
- Strong skills in Dell Competencies: Driving for Results, Innovation, Command Skills, Building Effective Teams, Dealing with Ambiguity
- Strong communication skills, both verbally and written; ability to communicate and influence effectively up to executive level – both Dell and customer
- Strong computer skills and proficient with Excel, PowerPoint, and Word
- Experience and willingness to work effectively across global geographies and cultures
- Strong problem solving skills using analytical and data-driven approach, transforming raw data into information, insights, and action
- Good understanding of Dell’s value chain
- Education: Minimum: BS/MS Engineering, Computer Science, or related Information Technology Field
- Previous experience on an Engineering Core team or extended team
- Previous experience translating customer experiences into product or solution improvements
2
Quality Senior Engineer Resume Examples & Samples
- Responsible for the design and development activities associated with technical quality assurance protocols/methods
- Lead and participate in QET (Quality Extended Teams) and drive effective communications for improved engagement and accountability across the value chain
- Drives improvements in usability, customer and product metrics to comply with industry standards, such as NPS/NSS, IFIR/FIR, or other standards
- Drives continuous improvement in the quality of Dell storage systems and software, as experienced by customers
- Ensures that Dell delivers high quality products to customers
- Perform data analysis to ensure quality goals and performance measurements are met
- Monitors quality results & trends and identifies exceptions requiring investigation
- Manages critical issues in field in a timely manner
- Utilize product and process lessons learned to drive preventative actions and improvement plans
- Strong computer skills (Excel proficiency required, VBA and SQL aptitude a plus)
- Ability to work aggressively and effectively with a wide array of personnel and teams
- Strong communication and leadership skills
- Strong project & change management skills
- Structured problem solving, including Lean and/or Six Sigma certification
- Influencing/coaching people at all levels
3
Quality Senior Engineer Resume Examples & Samples
- Monitor field performance of critical commodities to identify issues and allow for early investigation and mitigation
- Drive investigation, capture, root cause failure analysis, containment, corrective actions, and process improvements to prevent issue recurrence
- Conduct quality post-mortem and document lessons learned to prevent recurrence of quality issues
- Participate in QET (Quality Extended Teams) across multiple Enterprise critical commodities and drive effective communications for improved engagement and accountability across the value chain
- BA/BS Degree in Engineering related field (electrical, mechanical, systems, computer)
- Ability to work aggressively and effectively with a wide array of personnel
4
Quality Senior Engineer Resume Examples & Samples
- Provide comprehensive risk and mitigation plans for given programs through the product development process
- Drive continuous product and process improvements through lessons learned & customer feedback
- Define and deliver measurable quality goals for the programs to achieve
- Represent the customer view throughout the development process
- Lead cross functional Quality extended teams to drive issue resolution
- Analyze large data sets to create relevant & actionable information to drive improvement
5
Quality Senior Engineer Resume Examples & Samples
- Drives continuous improvement in the quality of Dell systems, peripherals and software, as experienced by customers
- Ensures quality goals and performance measurements are met
- Drives investigation, capture, root cause failure analysis, containment, corrective actions and process improvements to prevent issue recurrence
- Conducts quality post-mortem and documents lessons learned and recommendations to prevent recurrence of quality issues
- Program management of quality deliverables/processes during development lifecycle process, such as phase review process
- Combine FIR (Filed Incident Rate), NPS, CSat and other KPIs with qualitative insights analysis (unstructured customer feedback) to understand and prioritize loyalty opportunities
- Identify new vehicles for capturing customer data and insights, integrate with other internal KPI’s to establish best model for predicting loyalty behaviors
- Supports RFQ’s on an as needed basis
6
Quality Senior Engineer Resume Examples & Samples
- Work with execution and sustaining quality teams to identify systemic quality issues and drive solutions to mitigate their effects on quality and customer experience
- Develop business cases to support quality improvements where up-front cost investments may be required
- Developing comprehensive quality plans for new products
- Setting quality goals for new products that support year over year warranty cost reduction and customer experience improvement targets
7
BE Quality Senior Engineer / Engineer Resume Examples & Samples
- 7+ years working in semiconductor assembly and memory module SSD manufacturing
- 5+ years experience with Quality processes and procedures
- Quality processes and procedure
- Proficient in SPC, FMEA, 8D methodology
8
Quality Senior Engineer Resume Examples & Samples
- Drives continuous improvement in the quality of Dell Enterprise products such as servers, as experienced by customers
- Works with customers and customer feedback to drive product improvement through development process
- Inspects and tests in-process raw materials, production equipment and finished products
- ODM/Supplier engagement to drive quality improvements consistency with all other accountabilities. Supports RFQ’s on an as needed basis
9
Quality Senior Engineer Resume Examples & Samples
- Act as the go-to person to solve problems quickly and efficiently; Own change management
- System Design including aspects of: Design, Functional analysis, Modelling and Simulation, & Test, Verification, Validation and Transition to Operation
- The application of the fundamental concepts of systems thinking to systems engineering. These include: understanding what a system is; its context within its environment; its boundaries and interfaces; its lifecycle
- Proficiency in interacting with senior leadership and driving projects end to end
- A Degree level qualification. Systems Engineering, Industrial Engineering, Manufacturing Engineering or and engineering related field is preferred
- 6 – 18 years of experience in developing, maintaining and/or managing complex systems/programs with holistic scope
- The ideal candidate will have Process Engineering Experience (System Design, Value Stream Mapping, FMEA’s)
- Familiarity with six sigma and process knowledge
- Demonstrate the ability to be creative and effective in finding solutions to complex problems
10
Quality Senior Engineer Resume Examples & Samples
- Perform current state vs desired state gap assessment by conducting system and material flow studies, on floor assessment and discussions
- Identify opportunities to streamline processes using lean methodologies
- Perform value stream mapping
- Conduct reviews and readouts with Exec audience
- Continuously measure process improvement success
- Prior experience in leading process improvement projects and driving value stream mapping exercise and / or Kaizen events required
- Supply chain operations knowledge required
- Strong communication and presentation (Exec level) skillset required
- Proven ability to understand data and handle large data files to independently produce data results, business/optimization insights and cost/benefit assessment required
11
Quality Senior Engineer Resume Examples & Samples
- Report supplier performance and quality to management
- Maintain successful relationships with supply, engineering, manufacturing, development, and regulatory departments
- Assist in the development and implementation of supplier management programs
- Track and qualify or disqualify suppliers according to organization's standards
- Work with Purchasing to ensure supplier performance is regularly reported and that appropriate and timely corrective actions are implemented
- Maintain and update supplier audit system and schedule
- Conduct supplier audits to ensure compliance with regulatory standards, as well as actively participating in strategic supplier development
- Monitor, communicate and improve key supply chain KPI’s, including SCARs timeliness and Incoming Lot Acceptance Rates
- Establish specific short / long term supplier quality goals
- Champion problem solving and root cause analysis activities with suppliers and customers to eliminate recurrence of nonconformances
- Effectively utilize the issuance of SCARs to drive quality improvements while providing regular scheduled reports on their progress and final resolution
- Work to resolve supplier technical issues in a timely manner to ensure continuity of supply
- Develop longterm supplier relationships and generate and implement cost reduction ideas
- Aide manufacturing in the evaluation and qualification of new supplier materials following a defined new product development process
- Strategically lead supplier performance improvement projects in an effort to increase the supplier capability of consistently meeting Zimmer requirements. Projects may include: process analysis, value stream mapping, process capability and throughput analysis, 6Sigma, 5S and Kaizen events
- Drive “Zero Defect” mentality within the supply base
- Communicate engineering and manufacturing specifications to supplier technical teams
- Actively manage suppliers to ensure there are no regressions with the implementation of new processes
- Aide in the new, probationary and rejected supplier transition processes
- Travel to supplier locations to resolve quality problems
- Advanced computer skills using Microsoft Office applications
- Understanding of project management (experience preferred)
- Knowledge of various quality system methodologies, Lean, 5 Why’s, Pareto Analysis, Six Sigma, DFMEA, PFMEA, PPAP, etc. preferred
- Must have strong verbal and written communication skills, work well with diverse groups of people and be able to function independently of direct supervision
12
Quality Senior Engineer Resume Examples & Samples
- Formulates procedures, specifications, and standards for Zimmer Biomet products and processes
- Provides leadership for quality engineering projects from concept through design, implementation, testing, documentation, support, and maintenance
- Develops and implements corrective/preventative action plans
- Collects and analyzes data for gauge and product evaluation
- Identifies critical personnel, gauges, procedures, and materials needed for the completion of new products
- Ensures that suppliers have necessary information and facilities to deliver quality products to Zimmer Biomet
- Ability to deliver, meet deadlines and have results orientation
- Knowledge of statistics, process control, and process capability
- Minimum 3 – 5 years experience in a Quality Engineering role, or an equivalent combination of education and experience
13
Quality Senior Engineer Resume Examples & Samples
- Perform internal and external quality audits
- Assist in the Vendor Certification Program
- Assist in the Pilot, Qualification, and/ or Validation Runs
- Evaluate new products or processes in order to establish the required controls to comply with the corresponding regulations and/or standards
- Review engineering change requests for product documentation, working instructions, and EQS procedures
- Review changes to PR Operational Guidelines
- Evaluate and review material, product and process deviations and participate in the definition and implementation of the corresponding corrective actions
- Evaluate and review customer complaints and participate in the definition and implementation of the corresponding corrective actions
- Coordinate the issues, reviews, and completion of the CAN and CAPA program
- Perform any other special project or duty assigned by the Quality Director
14
Quality Senior Engineer Resume Examples & Samples
- Ensure successful Launch of Dell products (Notebooks, Desktops) for Client Solutions primarily in India
- Developing and tracking progress against newly launched products from the first Launch phase through sustaining End Of Life of the product in the field
- Managing activities that are required to ensure product quality goals and performance measurements are met
- Leading teams with the Voice Of Customer (VOC), IPS (International Product Support), CQM (Customer Quality Management), Global Quality Engineering, Development Engineering, Manufacturing and ODM’s to ensure that Dell delivers high quality products to customers
- Coordinate capturing field issues from India Customers, driving failure analysis with IPS and close loop corrective actions with the ODM’s and related extended teams
- Drive India specific lessons learned process to ensure issues are proactively addressed for future generation products
- Identify and implement projects to improve the Customer Experience and to reduce dispatch rates (FIR/IFIR/Repeat Dispatch Rates)
15
Quality Senior Engineer Resume Examples & Samples
- Work with cross-functional team to support the CLCA process relative to portable / desktop computers
- Drive quality improvements by eliminating sources of defects in the design, supplier, new product introduction, and mfg processes
- Drive improvements in dispatch rates and warranty cost through product and process quality improvements
- Drive cross-functional quality improvements focused on robust design, superior supplier quality management and enhanced diagnostic capability
- Drive cross functional WW initiatives to drive overall warranty cost reduction and customer improvement using BPI principles
- Strong problem solving skills using analytical and data-driven approach; Strong initiative and ability to work in a self-directed environment
- Ability to communicate clearly through oral and written communications; Ability to present clear and concise information to team, internal and external customers
- Ability to lead extended teams and meet deadlines. Strong skills in Dell Competencies
- Strong communication skill
- PC or PC peripheral, system operational knowledge
- Working experience in factory (4-5 years) and have project quality management experience is preferred
- MS/BS of ME or EE, Familiar with quality tools such as DFMEA, SPC and CLCA etc
16
Quality Senior Engineer, Hips Resume Examples & Samples
- Facilitates team efforts on quality engineering projects
- Able to communicate both orally and in written form to multiple levels of the company
- B.S. in engineering or an alternative Bachelor’s degree program with certification as a quality engineer (e.g. CQE)
17
Quality Senior Engineer Resume Examples & Samples
- Utilizes DMAIC tools to investigate non-conformances and participates in (CAPA)-related activities, including CAPA ownership
- Utilizes engineering product development/process knowledge to solve straight forward problems (e.g., FMEA, Finite Element Analysis, Process Modeling, Design of Experiments, Molding, SPC)
- Performs standard engineering assignments to support change controls and assists cross-functional teams in identification of risks
- Supports product testing to ensure product conformance to specifications
- Understands principles of complaint handling process and supports complaint investigations
- Conducts complaint trend analysis and analyzes data from various sources (Non-Conformances, Field Corrective Actions, and Complaints) to drive decisions
- Facilitates small project teams as needed to accomplish team objectives
- Supports Quality internal and external audits as required
- Display basic understanding of Quality Management System and GMP
- Display a technical understanding of engineering and product development principles and procedures
- Possess basic understanding of statistical process controls (SPC), measurement systems analysis (MSA), and DMAIC investigation tools
- Familiarity with Minitab required
- Display basic understanding of change controls and risk management principles
- Experience in working with cross-functional teams, including technical and non-technical work
- Ability to organize and present technical information with minimal assistance
- Demonstrates solid organizational skills and ability to work independently
- BS in engineering and 3-5 years related engineering/science/quality experience
- Preferred: Master’s degree in engineering discipline, prior experience in product development, design and/or testing within medical device industry & aptitude for mechanical design (i.e. tolerance stack-ups, material properties, solid mechanics, etc..)
18
Quality Senior Engineer, Knees Resume Examples & Samples
- Ability to work within a team environment and build relationships outside of the department as well as outside the company (suppliers, regulatory agencies, etc.)
- Microsoft Office Suite, expert knowledge of blueprint reading and geometric dimensioning and tolerancing, understanding of QSR/ISO regulations, design assurance, FMEA, and product testing methods, and are able to use optical comparators and CMMs
- Certification as a quality engineer (e.g. CQE) or the Reliability Engineer Certification (CRE) granted through the American Society of Quality (ASQ) preferred
- Combination of education and experience may be considered (in evaluating experience relative to requirements)
19
Quality Senior Engineer Resume Examples & Samples
- Position required to Identify, Select, Prioritize, and Assign projects with an emphasis on those with Breakthrough Potential
- Ensures resources are appropriately tasked and deployed to ensure maximum savings/productivity improvements
- Connect Projects and methodology to the business unit strategies; Ensures the appropriate supporting resources (Team Members) are available to support the projects
- Make decisions regarding associated resources' hiring, terminating, job description changing incorporate with Production Operations Manager
- Conducts monthly review for each CI project to ensure that projected savings/productivity improvements are delivered on schedule and that any significant barriers impacting the projects are addressed
- Ensures an adequate backlog of projects has been established to ensure a continued flow of savings
- Provide technical and managerial leadership to Six Sigma Black Belts
- Responsible for collaboration in trainings regarding CI methodologies to the whole organization; Coordinate and lead workshops
- Follow and analyze Lean metrics, organize and participate on internal audits, making action plan
- Analysis of supplier performance evaluation data; Use of metrics to drive process improvements
- Supports procurement relationships with key suppliers in relation to quality and delivery of products and services
- Leads and provides independent assessment of process and product quality and escalate issues/concerns when needed to ensure the quality of the solution provided to the customer
- Minimum 3 years of relevant experience
- Bachelor’s Degree in a related field
- Great Communication Skills
- Advanced Organizational Skills
- Ability to train for Lean and Six Sigma methodologies
- ISO, Six Sigma, or Class A certification – Preferred
20
Quality Senior Engineer Resume Examples & Samples
- Process product complaints in a uniform and timely manner per established procedures
- Direct urgent issues to the proper personnel for reportability decisions
- Conduct complaint product testing and evaluation
- Conduct and document accurate and thorough complaint investigations including review of DFMEA, P-FMEA and manufacturing documents where appropriate to ensure adequate identification, evaluation & investigation of an assignable root cause. Ensure quality issues are managed according to procedure and ensure adequate corrective/preventive actions are effective to eliminate/mitigate the issue
- Initiate CAPA Determination for complaints as applicable
- Support the rollout of any new CAPA solutions (tools, techniques, and/or process enhancements) in relation to the complaint investigation activities
- Review and approve Product Evaluation Reports and complaints for final closure as applicable
- Provide timely Health Hazard Evaluation (HHE) information from within the department and interdepartmentally, as needed to assist the HHE Coordinator
- Identify and implement improvements and innovations that increase efficiency and enhance work quality
- Participate in internal and external departmental audits and responses to cited issues
- Follow safety guidelines applicable to the area
- Perform related duties as required
- Ability to deliver, meet deadlines and have results orientation.
- Adapts and is flexible and resilient in response to constraints, failures, and adversity
- Adjusts priorities to multiple demands and unanticipated events, and modifies decisions and actions in response to changing information and circumstances
- Knowledge of the Quality System Regulation (21 CFR Part 820), the Medical Devices Directives (MDD) and other relations related to post market data
- Full working knowledge of all supporting department needs and capabilities, including the ability to discern when inaccurate information is supplied and offer ideas for how to correct it
- Thorough knowledge base of existing Zimmer Biomet products and a basic understanding of competitive products
- 5-7 years experience in a Quality Engineering role; Medical device strongly preferred, or an equivalent combination of education and experience
21
RD, Quality Senior Engineer Resume Examples & Samples
- Conceptual work: Actively identify and collect local customer needs and discuss them with the Q-Master-Hub for integration in the concept development phase of future systems
- Release testing: To closely monitor the quality of systems in development stage and report to the Q-Master-Hub in Germany
- Management of quality release test drives up to issuing quality release recommendations
- Academic degree in electronic, computer science or automotive engineering or an adjunct discipline (e.g. physic)
- Native/fluent Korean oral and written language skills
- English – negotiation level (TOEIC 850 or above, CEFR B2 level) required
- International driver’s license applicable in the EU + Korean driver license – passenger cars
- Team-working ability, flexibility, convincing appearance and the ability to work independently
- Already existing networks within the company or R&D would be an advantage
- Experience in communication, organization in interdisciplinary, multicultural and multi-language teams
- High affinity and enthusiasm to vehicles, technologies, competence for developing solutions in non-standardized development environment
- Proficient experience in testing of navigation systems and/or developing telematics systems or comparable fields of technology (IT, telecommunication, etc.)
- Excellent knowledge regarding E/E and IT, especially internet-based platforms, vehicle networking, and telematics
- Strong technical knowledge of Mercedes-Benz vehicles and of connected car features
- Experience in project management, especially tracking of project status
- Experience in definition of processes and measures to setup and maintain Quality processes
- Considerable knowledge in using vehicle diagnostic tools (Monaco, CANoe,..)
- Working experience with western companies (preferred German) and good knowledge of western working culture
- Skills in multi-cultural working environment and networking
- Proficient in using MS Office tools and in creating/presenting management level project report
22
Quality Senior Engineer Resume Examples & Samples
- Provides leadership for quality engineering projects from concept through design, such as: implementation, testing, documentation, support, and maintenance
- Collects and analyzes data for process and/or product evaluation
- May identify critical personnel, gauges, procedures, and materials needed for the completion of new products
- Microsoft Office Suite understanding of QSR/ISO regulations, design assurance, FMEA, and product testing methods,
- B.S. required preferably in an engineering discipline
- Min. of 5 years’ experience in a Quality Engineering role, or an equivalent combination of education and experience
- Must be familiar with ISO14971
- Must have experience in medical device
- ASQ certification preferred
23
Quality Senior Engineer Resume Examples & Samples
- BS in engineering. Master's in engineering preferred
- 3-5 years related engineering/science/quality experience
- Prior experience in product development, design and/or testing within medical device industry & aptitude for mechanical design (i.e. tolerance stack-ups, material properties, solid mechanics, etc..) preferred
24
Quality Senior Engineer Resume Examples & Samples
- Statistical process control / Product Quality Management methods
- Corrective and preventive action
- Specification management
- Management review
- Process capability measurement
- Record control
- Product traceability
- Auditing
- Quality performance measurement analysis
