Senior Manager, Community Resume Samples
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Senior Manager, Community Resume Samples
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CK
C Kerluke
Camilla
Kerluke
4396 Ottilie Brooks
Los Angeles
CA
+1 (555) 445 3570
4396 Ottilie Brooks
Los Angeles
CA
Phone
p
+1 (555) 445 3570
Experience
Experience
Phoenix, AZ
Senior Manager, Community
Phoenix, AZ
Wolf-Wuckert
Phoenix, AZ
Senior Manager, Community
- Develop and execute the Community and Social Media Strategy for all Mid-Core titles
- Develop relationship with and manage key community partnerships/ organizations and their communication teams to collaboratively work on promoting the programs we support
- Work with Region PAC teams to communicate and leverage the value of Company giving, sponsorships and activities using publicity in order to build goodwill, cause consumers and customers to choose Company products, and cause key constituents to promote or defend Company interests
- Develop and deepen relationships with key community organizations and their teams to collaboratively work on impactful volunteer projects
- Liaise with internal Disney partners to define, develop and deliver synergy and brand messages and content
- Work with Region PAC teams to communicate and leverage the value of Company volunteerism, giving, sponsorships and activities in communities across the country
- Manage online volunteer portal and employee disaster relief program
Houston, TX
Senior Manager, Community Strategy
Houston, TX
Ledner, Price and Reichel
Houston, TX
Senior Manager, Community Strategy
- Demonstrated success working closely and communicating with senior executive leadership
- Primary owner of social listening and engagement tools, ensuring the team is leveraging the optimal platforms and processes. Responsible for maintaining knowledge of offerings in the social media space, exploring and vetting potential partnerships, and evaluating current tools and partners. Meet regularly with existing vendors for updates on product, and to provide feedback
- Spearhead strategy presentations and reporting efforts for regular team and leadership updates
- Partner with manager to develop measures of success and communicate progress toward long-term and near-term goals
- Present monthly KPI dashboard, identifying learnings and areas of opportunity
- Identify relevant and emerging technology trends, competitive/industry insights, and changes in client/social behavior to make sure Sephora maintains leadership in this space
- Self-starter and willingness to roll up your sleeves with a positive, can-do attitude
present
Detroit, MI
Senior Manager, Community Investment
Detroit, MI
Davis Group
present
Detroit, MI
Senior Manager, Community Investment
present
- Assist in managing the strategic development and tactical delivery of the annual Comcast NBCUniversal Corporate Responsibility Report. Help manage external agencies or internal departments to ensure delivery of content, and manage day-to-day production schedule to ensure the report's delivery on time and on budget
- Help develop and execute communications strategies to amplify the company's community investment programs, including Comcast Cares Day and the Employee Giving Campaign, as well as partnerships with highly-visible national partners, including Boys & Girls Clubs, Easter Seals, and Big Brothers Big Sisters
- Manage efforts to ensure consistency of communications messaging between Corporate and both local Comcast employees and various NBCUniversal departments focused on community investment
- Manage content for employee intranet and corporate website. Serve as liaison to Corporate Communications, Internal Communications, and Diversity & Inclusion departments, and Employee Resource Group communicators
- Help cultivate relationships with trade, nonprofit, and philanthropic media as well as media covering the company's areas of focus in community investment
- Oversee design and print vendors to create assets for internal and external use. Implement Comcast NBCUniversal branding guidelines and monitor usage of Comcast NBCUniversal logo
- Identify and coordinate community event communications on contributions and sponsorships designed to support business objectives and policy initiatives as designated by the company
Education
Education
Bachelor’s Degree in Related Field
Bachelor’s Degree in Related Field
Southern Illinois University Carbondale
Bachelor’s Degree in Related Field
Skills
Skills
- Knowledge of community and special interest groups (e.g., objectives, leadership, methods, influence)
- Strong writing across mediums and presentation skills; advanced community and media relations skills, stakeholder/government relations; enterprise communications; project & budget management; data gathering capabilities
- Deep knowledge of the Company's issues, community priorities and sustainability efforts as the foundation for developing community relations/communications strategies and plans
- Understanding the financial consequences of decisions; understanding economic
- Value for the system; acting as an owner of the business and making decisions that ensure long-term value
- Ability to adjust plans and alter course of action based on changing circumstances
- Presenting to and "reading" an audience, adjusting delivery and dialogue techniques as appropriate
- Ability to monitor external environment to identify emerging issues and changes in community and media landscape in order to build/influence and modify relationships; and
- Ability to establish and maintain strong relationships with key external and internal key stakeholders all PAC COEs, CCR and CCNA teams, Global Community Connections (GCC), Community Marketing and the CCSF
- Strong, demonstrated experience in community engagement, volunteerism and giving
15 Senior Manager, Community resume templates
Read our complete resume writing guides
1
Senior Manager, Community Affairs Resume Examples & Samples
- Identify the strategy at the local office (Hong Kong) level; to plan, develop, execute and review the community initiatives in Hong Kong in order to build a desirable brand image and demonstrate shared valued creation for the company
- Develop and fine tune annual Community Affairs plan, with particular emphasis on company's flagship community project(s) and Young Leaders Development Programme
- Work closely with other teams within Brand & Communications to maximize PR Exposure on flagship & key projects
- Support the community initiatives directed from Group level
- University graduate with minimum 10 years communication experience of which 3 years to be in management position
- With a strong sense of business acumen
- Creative, self-motived and customer orientated
- Sound problem solving and decision making skills
- Strong leadership including staff coaching skills
- Outgoing personality with strong presentation skills
2
Senior Manager, Community Resume Examples & Samples
- Develop and execute the Community and Social Media Strategy for all Mid-Core titles
- Define and manage communication and content strategy and calendar to drive engagement, conversion, and retention
- Influence and guide Global Teams in the development of community strategy and content plans and calendars
- In partnership with Product Team, define process for managing community content and communication
- Advise and communicate trends in social media communities and keep up-to-date on the latest trends in the market
- Attend product planning meetings and report to internal stakeholders as required
- Coordinate translation requests and meet with Translators routinely to incorporate feedback into the community platform planning
- 7+ years of community management and/or social media experience
- Composed, poised, and professional demeanor
- Sharp presentation skills with the ability to present to a breadth of audiences including executives
- Tenacious and has a sense or urgency; ability to make things happen quickly
- Effective written and verbal communicator
- Entrepreneurial approach to development
- Able to produce content quickly as required
- Collaborative approach to development
- Proven grasp of syntax and proficiency in copyediting
- Proven ability to manage projects and effectively report progress and status as needed
3
Senior Manager, Community Engagement Resume Examples & Samples
- Continually strengthen the relationship between Blizzard and its communities
- Provide perspective and guidance for our community engagement efforts on owned and earned platforms
- Drive cross Blizzard engagement activities and initiatives, owning specific projects and campaigns end to end
- Assist with strategy setting for the community development team across all Blizzard properties
- Collaborate with development, publishing, and global teams
- Manage direct reports
4
Senior Manager, Community Banking Planning Resume Examples & Samples
- 7-10 years of Marketing experience, with deep knowledge of marketing and brand strategies and a demonstrated ability to apply them. Able to manage and coach through; budget, project management, results reporting, analysis and problem solving
- Bilingual -English & French
- Build for the future by having a vision and proactively taking action to implement it; developing tomorrow’s leaders; creating an organization that starts with the customer; building organizational capabilities today that business will need tomorrow; seeking continuous improvement; and, creating a learning environment
- Inspire the will to win by being driven to win with a passion for the business; attracting and retaining great people; bringing out the best in individuals and teams by making it fun; showing perseverance and resilience in bad times; recognizing and rewarding the contributions of others, both in little ways and more formally; and, by caring about people
- Make an impact and value speed by getting things done in a timely manner; focusing on what matters; owning results and decisions – not blaming others, knowing the business from the ground up and customer in; finding ways to outperform – not settling for average; and, delivering superior results for all stakeholders in both the short and long-term
- Act decisively while working effectively in teams by being driven to win for the TD team; making things happen by leveraging their partners; taking ownership for decisions; using positive influence not power to deliver results; showing trust in their business partners; working well with people who are different than they are; and, knowing instinctively how to engage the organization to make things happen
5
Senior Manager, Community Marketing Resume Examples & Samples
- Marketing Concepts: Knowledge of and ability to apply basic marketing concepts (e.g., brand positioning, brand architecture, SWOT Analysis, competitive assessment, marketing objectives/strategies, consumer segmentation) used in the development of marketing plans
- Customer Focus: Making customers (external and internal) and their needs a primary focus of one's actions; developing and sustaining productive customer relationships; creating and executing plans and solutions in collaboration with the customer
- Business Planning and Analysis: Ability to develop and implement
6
Senior Manager, Community Resume Examples & Samples
- Develop relationship with and manage key community partnerships/ organizations and their communication teams to collaboratively work on promoting the programs we support
- Work with Region PAC teams to communicate and leverage the value of Company giving, sponsorships and activities using publicity in order to build goodwill, cause consumers and customers to choose Company products, and cause key constituents to promote or defend Company interests
- Find innovative ways to position Coca-Cola in the minds of key community
- Constituents
- Collaborate with GCC Communications to ensure that, when appropriate, NA community/media relations plans align with global plans
- Bachelor's Degree in related discipline
- 6+ years related experience in community relations and exposure to stakeholder/government/media relations and leadership communications
- Knowledge of community and special interest groups (e.g., objectives, leadership, methods, influence)
- Strong writing across mediums and presentation skills; advanced community and media relations skills, stakeholder/government relations; enterprise communications; project & budget management; data gathering capabilities
- Deep knowledge of the Company's issues, community priorities and sustainability efforts as the foundation for developing community relations/communications strategies and plans
- Understanding the financial consequences of decisions; understanding economic
- Value for the system; acting as an owner of the business and making decisions that ensure long-term value
- Ability to adjust plans and alter course of action based on changing circumstances
- Presenting to and "reading" an audience, adjusting delivery and dialogue techniques as appropriate
- Ability to monitor external environment to identify emerging issues and changes in community and media landscape in order to build/influence and modify relationships; and
- Ability to establish and maintain strong relationships with key external and internal key stakeholders all PAC COEs, CCR and CCNA teams, Global Community Connections (GCC), Community Marketing and the CCSF
7
Senior Manager, Community Resume Examples & Samples
- Develop strategy for community engagement for volunteerism in North America
- Develop and deepen relationships with key community organizations and their teams to collaboratively work on impactful volunteer projects
- Curate volunteer programs for top-tier community partners
- Manage online volunteer portal and employee disaster relief program
- Oversee United Way employee giving program and all American Red Cross partnership elements
- Manage funding for volunteer activities
- Work with Region PAC teams to communicate and leverage the value of Company volunteerism, giving, sponsorships and activities in communities across the country
- Collaborate with GCA on board placements
- Find innovative ways to position Coca-Cola in the minds of key community constituents
- Integrate work into PACs 360-degree campaign model to protect and enhance the reputation of the Company's programs, policies and products in collaboration with region teams
- Represent the Company at external conferences including serving on panels and boards
- 6+ years related experience in community relations and volunteerism and exposure to stakeholder/government/media relations and leadership communications
- Strong, demonstrated experience in community engagement, volunteerism and giving
- Strong writing across mediums and presentation skills; community and media relations skills, stakeholder/government relations; enterprise communications; project & budget management; data gathering capabilities
- Knowledge of the Company's issues, community priorities and sustainability efforts as the foundation for developing community relations strategies and plans
- Understanding the financial consequences of decisions; understanding economic value for the system; acting as an owner of the business and making decisions that ensure long-term value
- Ability to monitor external environment to identify emerging issues and changes in community and media landscape in order to build/influence and modify relationships
- Ability to establish and maintain strong relationships with key external and internal key stakeholders all PAC COEs, CCR and CCNA teams, GCA, Community Marketing and the CCSF
8
Senior Manager, Community Investment Resume Examples & Samples
- Must be able to work nights and weekends and be available for extensive travel
- Strong commitment to community investment and corporate responsibility
- Team player, effectively collaborating with multiple stakeholders and teams with ability to lead through influence
- Well-developed interpersonal and relationship management skills
- Experience working and excelling in a corporate environment especially with a geographically dispersed and autonomous field structure
9
Senior Manager, Community Strategy Resume Examples & Samples
- Evolve vision, strategy and operating principles for Sephora’s onsite beauty Community in partnership with the Director of Community
- Lead ongoing Community growth strategy and cross-functional planning efforts; make business case for key enablers
- Align strategic vision and develop shared goals with key cross-channel partners, such as Sephora's Innovation Lab, Play!, Retail Operations and Beauty Insider teams
- Partner closely with Product Management to define business requirements for the optimal client experience
- Spearhead strategy presentations and reporting efforts for regular team and leadership updates
- Partner with manager to develop measures of success and communicate progress toward long-term and near-term goals
- Present monthly KPI dashboard, identifying learnings and areas of opportunity
- Identify relevant and emerging technology trends, competitive/industry insights, and changes in client/social behavior to make sure Sephora maintains leadership in this space
- Strong strategy background, with at least 5 years of experience in a strategy/innovation role at a major consulting firm and/or large retailer/brand
- Experience and passion for retail, digital marketing, social media and/or community management
- Self-starter and willingness to roll up your sleeves with a positive, can-do attitude
- Superior relationship-building, communication, story-telling and negotiation skills
- Strong problem solving and analytical skills, including comfort with data
- Comfort with ambiguity around changing priorities and ability to work independently
- B.A./B.S. required, MBA preferred
10
Senior Manager, Community Solar Resume Examples & Samples
- Work with senior leadership to develop both short term and long-term strategic marketing plans from idea to execution
- Align program positioning, value proposition, messaging and creative strategy by understanding and refining senior leaderships goals and objectives
- Work across the business to ensure alignment and ongoing support for the plan
- Participate in strategic discussions and provide creative solutions
- Work with internal teams to ensure coordination and consistency across all marketing channels
- Continuously test and report results
- Push boundaries, try new and innovative ways of thinking about and doing things, grow new businesses within a company
- Maintain the brand image, identity and communication style as a whole while understanding how to position it to communicate effectively within community solar
- Use knowledge, skills and training to help determine the approach, content and level of medium that most effectively meets objectives, deadlines and budget and advise stakeholders accordingly
- Monitor economic, technologic and demographic factors to take advantage of market opportunities and minimize the effects of competitive activity
- Accountable for project estimates and costs to ensure projects stay within budget and manage project activity to completion
- Ask tough questions. Dig deep. What does success look like?
- Come to the table with ideas for the most effective messages and strategies for the marketplace. Identify research opportunities and key metrics
- Know when to push back and when to give in
- Ability to think outside of the box, trying things in new and unconventional ways. To break the status-quo and grow businesses in new directions
- Start-up mentality with the ability to effectively manage through a matrix organization
- Knowledge of best practices and effective touch strategies in prospect and customer communications in the B2C space
- Experience using qualitative/quantitative research and insights to drive program success
- Ability to maintain effective working relationships with senior leadership, customers and vendors
- Ability to lead complex projects involving various departments and functions
- Strong attention to detail, organization and time management skills
- Ability to think strategically to provide solutions
- Must possess excellent oral and written communication skills as well as excellent presentation skills
- Solid business acumen and problem-solving skills
- Ability to drive decision making and alignment across business teams
- Ability to multitask and perform in an ever-changing environment
- Ability to work successfully in a matrix organization with competing priorities
- Sets high expectations of self and work; self-motivated and resourceful
- Ability to be flexible and nimble; to adapt as the business model develops
- Knowledge of solar, electric vehicles, renewable energy, energy technology, and residential real estate preferred
- 8+ years’ experience in marketing, advertising and account or project management; advertising agency experience strongly preferred
- Experience building and implementing successful strategic marketing plans
- Strategic marketing experience with entire marketing mix
- Experience in new market entry a plus
- Knowledge of solar, sustainability, “green technology” and renewable energy is considered a plus
11
Senior Manager, Community Operations Resume Examples & Samples
- Drive the region’s business through Community Operations.You will act as a business partner to GMs and the RGM, bringing in rider and partner insights to help shape the way we conduct business in the region
- Deliver the best support.You will lead and partner with city teams, scaletting the tone with your passion and enthusiasm for world-class support. You will constantly connect with the community to know what kind of support best fits the market and how this is to be executed. You will project ahead so that we always have the right resources and people in place when we need it
- Analyze, innovate and execute.You will create, design, and lead how we deliver support in India; get creative and then be able to execute on your ideas. You will dig into data incessantly to drive strategy for the region. You will also work with our engineering and process teams to improve internal tools and overall user experience
- Advocate.You need to be the most passionate advocate for all riders and driver partners in India. You should also be able to answer any questions that come your way and anticipate any more issues that may come up
12
Senior Manager, Community Strategy Resume Examples & Samples
- Lead, motivate, and inspire a team of Social Media Community Managers to deliver the best possible customer service – resulting in positive brand WOM (word of mouth), positive conversation sentiment, improved student retention, and greater rates of referral. Provide day-to-day support, granting recognition opportunities, and managing personalized long-term professional development plans
- Negotiate with internal stakeholders including Legal, Finance, Public Relations, Academic Affairs, External Affairs, the Office of Dispute Management, the Alumni Association, representatives from the Schools/Colleges including Academic Deans, Regional Campus representatives, etc. to initiate responses to social media inquiries/questions/concerns; drive forward agreement on a response particularly when non-response is the default reaction; build effective relationships with internal organizational leaders to champion issue resolution through the system
- Identify and implement opportunities for process improvements in community moderation, managing customer service “downtime”, handoff procedures to internal teams, team roles/responsibilities, etc.; champion your team to find new ways to deliver customer service through social media more rapidly and efficiently while still adhering to policy/protocol constraints
- Collaborate cross-functionally with the Social Media Campaign Manager, Social Media Insights Manager, Student Experience Director, and other colleagues to ensure constant communication; participate in identifying needs and opportunities to evolve our overall social media strategies; work to understand upcoming social initiatives and campaigns, providing insights from a community perspective prior to launch; develop plans for community strategy in anticipation of execution
- Represent the leadership face of the University, participating in social media conversations and events as an official representative of the University and/or under various white hat avatars as the lead customer service manager for social media
- Primary owner of social listening and engagement tools, ensuring the team is leveraging the optimal platforms and processes. Responsible for maintaining knowledge of offerings in the social media space, exploring and vetting potential partnerships, and evaluating current tools and partners. Meet regularly with existing vendors for updates on product, and to provide feedback
- Oversee internal processes for tracking lead generation occurring through social media interactions (source code SOCM) and maximize rapid follow-up downstream throughout the ACC/EA (Apollo Contact/Enrollment Advisors) organizations
- Ensure all escalation protocols, University policies, and high-risk situations (finance, disputes, legal action, etc.) are handled accurately. Incumbent is accountable for the entire team’s adherence
13
Senior Manager, Community Strategy Resume Examples & Samples
- Evolve vision, strategic roadmap, and operating principles for Community in partnership with the Director, Community and Social Commerce
- Lead ongoing Community strategy and cross-functional planning efforts; make business cases for necessary integrations across Sephora initiatives as well as key enablers
- Partner with Director to develop measures of success and communicate progress toward long-term and near-term goals
- Identify relevant and emerging technology trends, competitive/industry insights, and changes in client/social behavior to ensure Sephora maintains leadership in this space
- Passion for retail, digital marketing, social media and/or community management
- B.A./B.S. required, MBA is a plus
14
Senior Manager, Community Investment Resume Examples & Samples
- Assist in managing the strategic development and tactical delivery of the annual Comcast NBCUniversal Corporate Responsibility Report. Help manage external agencies or internal departments to ensure delivery of content, and manage day-to-day production schedule to ensure the report's delivery on time and on budget
- Help develop and execute communications strategies to amplify the company's community investment programs, including Comcast Cares Day and the Employee Giving Campaign, as well as partnerships with highly-visible national partners, including Boys & Girls Clubs, Easter Seals, and Big Brothers Big Sisters
- Draft and edit copy, press releases, templates, talking points, and other materials as needed as relates to both internal and external outreach
- Manage efforts to ensure consistency of communications messaging between Corporate and both local Comcast employees and various NBCUniversal departments focused on community investment
- Manage content for employee intranet and corporate website. Serve as liaison to Corporate Communications, Internal Communications, and Diversity & Inclusion departments, and Employee Resource Group communicators
- Help cultivate relationships with trade, nonprofit, and philanthropic media as well as media covering the company's areas of focus in community investment
- Oversee design and print vendors to create assets for internal and external use. Implement Comcast NBCUniversal branding guidelines and monitor usage of Comcast NBCUniversal logo
- Manage content and design of sponsorship ads for corporate-funded events
- Project manage corporate Community Investment events taking place at Comcast headquarters
- Assist in coordinating the external engagement of the company's leadership team as it relates to communications, including drafting and editing talking points, presentations and other communications materials
- Provide leadership, guidance and support to Comcast Cable and NBCUniversal leaders, employees, and teams to effectively activate communications related goals
- Seek out appropriate internal and external recognition opportunities to drive strong business and philanthropic results
- Build relationships with leading corporate responsibility, civic engagement, and service organizations
- Effectively work as part of the Comcast Community Investment team and NBCUniversal Corporate Social Responsibility team to leverage resources to support and advance the company's corporate citizenship objectives
- Share creative insight on how new media technologies can be used to communicate and measure effectiveness and results
- Exercise consistent independent judgment and discretion in matters of significance
- Identify and coordinate community event communications on contributions and sponsorships designed to support business objectives and policy initiatives as designated by the company
- Regular, consistent and punctual attendance. Must be able to work nights and
15
Senior Manager, Community Events Resume Examples & Samples
- Accountable for the achievement of income performance targets for community events, including Making Strides Against Breast Cancer (MSABC) for an assigned area
- Manages, coaches, trains and develops a large team of event execution staff, each directing the execution of multiple events, and MSABC recruiting staff where applicable, to meet mission and income goals; ensures that responsibilities and accountabilities of all direct reports are well-defined
- Directly accountable for the achievement of income performance targets for a portfolio of community-based events within the greater assigned area
- Provides necessary hands on training, coaching, and support with a focus on community organization and relationship building; supports key teams/volunteer recruitment and relationship management
- Identifies and executes strategies to implement best practices that result in growth of event revenue in alignment with income plans; drives and encourages creativity and innovation
- Instills community volunteer leadership development skills and facilitates volunteer retention
- Provides leadership and planning guidance for the engagement of the community in events
- Works in partnership with Health Systems for achievement of identified event-related mission goals, including enterprise-wide initiatives; provides staff support to deliver mission/cancer control messaging
- Partners with community, health system, and corporate & distinguished partnership staff to determine execution plans for meeting objectives for event community presence and engagement
- Ensures events are supported in the event of staff or volunteer vacancy. Closely monitors volunteer and staff resources; requests contingency support as needed, and triage resources appropriately
- Identifies opportunities to leverage MSABC relationships through Corporate & Distinguished Partners or Major Gifts
- Engages in annual budgeting and forecasting activities. Ensures compliance with ACS policies, including employment, risk management, event and cash handling, and financial controls
- For direct event accountability
- O o Utilizes available tools and processes to maximize event results, including online fundraising
- Proven ability to recruit and manage to successful results through volunteers
- Outcome driven with ability to respond to changing circumstances and priorities; strong project management skills
- Demonstrated success managing entry-level staff in fundraising roles
- Must have access to car or be able to transport materials to and from meetings and special events/programs. Must be able to staff evening and weekend committee meetings, events and programs. Must be able to lift 30 lbs and perform set up / take down of event equipment
16
Senior Manager, Community Events Resume Examples & Samples
- Accountable for the achievement of income performance targets for community events, including Relay For Life and Making Strides Against Breast Cancer (MSABC) for an assigned area
- Manages, coaches, trains and develops a team of event execution staff, each directing the execution of multiple events, and MSABC recruiting staff where applicable, to meet mission and income goals; ensures that responsibilities and accountabilities of all direct reports are well-defined
- Instills community volunteer leadership development skills and facilitates identification and development of new volunteer leaders as well as focusing on volunteer retention
- Demonstrates and models effective behavior in community assessment, relationship building and talent identification and development
- Provides leadership and planning guidance for the engagement of the community in events to drive increased event participation – committees, teams, team members, sponsors and survivors and caregivers
- Works in partnership with Health Systems for achievement of identified event-related mission goals, including enterprise-wide initiatives; provides staff support to deliver mission/cancer control messaging and within assigned communities and key constituents
- Identifies opportunities to leverage RFL and MSABC relationships through Corporate & Distinguished Partners or Major Gifts
- Works in partnership with ACS CAN, including efforts to increase ACS CAN membership
17
Senior Manager, Community Relations Resume Examples & Samples
- Experience developing and executing complex strategies involving multiple stakeholders and performance measurement is essential
- Significant experience in at least one and likely more of the following areas: cause marketing, marketing, sponsorship management, managing donations programs, not-for-profit/public sector senior management, government relations, fundraising, communications or public affairs
- Knowledge of and experience with community relations and corporate social responsibility and citizenship issues
- Experience working with diverse stakeholders, ranging from executives to grassroots organizations, and a proven track record of strong relationship management skills
- People and budget management experience is essential
- French speaking capabilities an asset
18
Senior Manager, Community Stabilization Resume Examples & Samples
- Design and direct technical assistance efforts to support the NeighborWorks network’s community stabilization activities and outcomes
- Develop, support, and deliver training and peer-exchange opportunities for housing and community development practitioners on topics related to affordable housing development, community stabilization, neighborhood revitalization and comprehensive community development
- Develop publications, case studies and tools related to community stabilization to improve practice and promote the leadership of NeighborWorks America and the NeighborWorks network in advancing community stabilization
- Support the administration of community stabilization grant opportunities
- Conduct, direct, and present research and data analyses to advance understanding of the factors that influence the success of community stabilization efforts in the NeighborWorks network and broader community development field
- Provide content expertise on community stabilization related topics to internal and external partners
- Participate in the development of reporting metrics for the NeighborWorks network related to community stabilization
- Support the NeighborWorks America Community Stabilization Advisory Committee – a committee comprised of network Executive Directors – including providing regular program updates and soliciting input on programmatic activities
- Contribute to the development of online resources to share best practices in community stabilization
- Develop new partnerships and sustain relationships with key partners, constituents and audiences to support an array of community stabilization strategies
- Represent NeighborWorks America, the Stable Communities Initiative, and the NeighborWorks network at internal and external events and on working groups or task forces
- Keep up to date on federal, state and local policies influencing community stabilization efforts
- Other job related duties as required to advance the goals and objectives of the Stable Communities Initiative, NeighborWorks America, and the NeighborWorks network
19
Senior Manager Community Relation Resume Examples & Samples
- Bachelor or advanced degree preferred with 10-15 years of experience in financial services or community/economic development
- Strong knowledge of CRA and Fair Lending requirements
- Strong analytical and strategic thinking skills
- Strong communication skills, verbal and written
- Strong management skills, ability to prioritize, and work in fast-paced environment
- Self-starter and multi-tasker; organizational savvy required
- Strong relationships with national organizations and advocates
- Based in Washington, DC
20
Senior Manager, Community Strategy & Programs Resume Examples & Samples
- Lead a cross-functional team to drive the strategy, development, governance and operation of Citrix user communities (an ecosystem of collaborative external-facing communities)
- Oversee and define investments in community platforms, vendors and tools; forecast and manage annual budget within plan
- Direct the development of new marketing programs and benefit offerings to serve the user communities
- Increase the influence of the communities within Citrix and assertively recruit internal thought leaders to engage regularly
- Engage cross-functionally worldwide with various Citrix teams, including Product Marketing; Product Development; GEO Sales and Marketing; Public & Analyst Relations; Corporate Development; Support & Services; Corporate Marketing; Web Marketing and the Citrix Executive Team in the planning, management and execution of program-related deliverables
- Lead frequent and meaningful interactions with customers, channel partners, thought leaders, contractors, industry analysts and business partners
- Define metrics, measure and communicate success of community programs through key defined KPIs, including engagement and advocacy
- Develop and implement effective communication strategies and programs to create value for community participants, Citrix product teams, sales, and marketing organizations who solicit direct user insights to manage the business
- Participate in Citrix events to support / promote the Citrix community marketing programs
- Ensure program-related deliverables are aligned with corporate objectives and standards
- Responsible for all aspects of community marketing programs, including strategy, development, budget, resource management, quality control, launch, communications, promotion and ROI analysis
- Excellent verbal, written and presentation skills (writing samples required), with the ability to leverage the power of the web to develop and nurture online communities
- Persuasive in communications, motivating members to be active and guiding Citrix to provide the resources and support the community needs for success
- Personal passion for and deep understanding of community and social communications best practices
- Sound business acumen to develop programs that achieve corporate business objectives
- Ability to exercise independent judgment in context of the Citrix mission, brand essence, and products
- Deep understanding and experience in corporate marketing, web and social media, and product development
- Ability to respond quickly and professionally to issues in the community
- Outstanding customer service orientation and strong customer empathy
- Demonstrated ability to work across functional areas of the business, worldwide, and matrix-manage resources, programs and projects; methodical and organized
- Outstanding communicator, articulate and comfortable researching and conversing on both business and technical topics
- Highly motivated, energetic, and positive with a proven track record of exceptional results in a collaborative team environment
- College degree required, MBA is a plus
- 8-10 years of experience in marketing or corporate communications for high-tech enterprises
- Two+ years of experience in a leadership role for social media or communities
- Deep understanding of relevant social networking platforms, online community software, tools and best practices including blogging, community engagement, Twitter, LinkedIn and social SEO
- Citrix product and industry knowledge preferred, product marketing and message development experience a plus
- International marketing experience is desirable
- Travel may be required up to 20%; some international
- LI-KG1
21
Senior Manager, Community Development Resume Examples & Samples
- Accountable for the achievement of income performance targets for community-based fundraising events, including Relay For Life, Making Strides Against Breast Cancer (MSABC), Distinguished Events, and other community events for an assigned area
- Manages, coaches, and develops a team of community development execution staff, each directing the execution of multiple events, for assigned geographic market area; ensures that responsibilities and accountabilities of all direct reports are well-defined
- Directly accountable for the achievement of income performance targets, as well as event-related mission and advocacy activities, for a portfolio of community-based events within the greater assigned area
- Responsible for the optimization of current community event activities for assigned geography; identifies and executes strategies to implement best practices that result in growth of event revenue in alignment with market and regional income targets
- Drives community relevance and revenue through customer-centric and innovative strategies
- Responsible for annual budgeting and revenue forecasting. Ensures compliance with ACS policies, including employment, risk management, event and cash handling, and financial controls
- Models volunteer staff partnership through support of volunteer leadership groups comprised of highly engaged, community influencers accountable for driving market priorities and goals; recruits, manages relationships and retains highly effective volunteer leaders who can significantly contribute to the success of the Society
- Provides leadership and planning guidance for the engagement of the community in events to drive increased event participation; including event committee, team members, sponsors, survivor/caregiver engagement, and youth engagement
- Works in partnership with Cancer Control for achievement of identified event-related mission goals, including enterprise-wide initiatives; provides staff support to deliver mission/cancer control messaging
- Partners with Community Development, Cancer Control, and Distinguished Partners staff to determine execution plans for meeting objectives for event community presence and engagement
- Collaborates with Distinguished Partners, Cancer Control, Business Planning & Operations, Communications/Marketing and ACS CAN staff to ensure coordinated and interdependent achievement of market goal; leveraging community relationships to achieve income and mission goals
- Partners with enterprise support functions and region support services function to ensure appropriate support is provided for successful execution of events
- Able to cultivate relationships with targeted constituents including a diverse population of community leaders and volunteers
- Excellent oral and written communication, presentation, and interpersonal skills
- Ability to proactively monitor and adjust activities to respond to changing circumstances and priorities to meet goals; proactively address issues as they arise and mitigate risks associated to events
- Must have access to car or be able to transport materials to and from meetings and special events/programs