Software Technician Resume Samples

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A Lesch

Arianna

Lesch

581 Daugherty Mission

Chicago

+1 (555) 306 3482

581 Daugherty Mission

Chicago

Phone

p +1 (555) 306 3482

Experience Experience

Phoenix, AZ

Software Technician

Phoenix, AZ

Moen-Brakus

Phoenix, AZ

Software Technician

Assists in the development of workmanship standards
Prototype features and perform integration checkout of various software components, and collaborate with component developers and solutions architects
Assist with software / database testing as assigned in support of database development teams
Work with internal Garmin business systems to prepare new databases for website distribution
Management of product builds and support of an Intel iLab environment, and/or support product builds done with buildbot
Create Team Foundation (TFS) Tickets once Root Cause has been identified
Performs preventative maintenance and minor repairs of duplicating equipment

Los Angeles, CA

Probe Software Technician

Los Angeles, CA

Waelchi, Mills and Cremin

Los Angeles, CA

Probe Software Technician

Investigate manufacturing issues related to probe product processes and work with process groups and the Probe product group on implementing solutions
Work with different groups such as Quality Assurance, Probe Test, Probe Production, and Probe Equipment Support
Assist in logistics and coordination/setup of Probe experiments and regular production program releases
Setup or maintain the recipe control system and manufacturing automation systems
Familiar with the maintenance of the recipe control system and manufacturing automation systems
Monitor Baseline Line Health as well as Change Point Monitoring
Knowledge of Probe manufacturing procedures, processes, or data systems

present

Dallas, TX

Manufacturing Software Technician

Dallas, TX

Daugherty, Hoppe and Predovic

present

Dallas, TX

Manufacturing Software Technician

present

Work with product team, supply chain NPI/MOL team, and engineering to introduce new software products into factory
Advanced knowledge of Windows Operating System and networks
Provide 24X7 support to internal and external customers
Advanced knowledge of UNIX Operating System
Support internal and external customers to resolve order fulfillment issues
Implement processes and systems to support fulfillment and delivery of software products
Strong commitment to process, quality, execution, and on-time delivery

Education Education

Associate’s Degree in Computer Science

University of California, Los Angeles

Associate’s Degree in Computer Science

Skills Skills

Work cooperatively in a team environment, placing emphasis on quality, safety, and attention to detail
Excellent oral and written communication skills
May work on Project Teams for new or enhanced products to ensure supportability of product upon project completion
Maintain a high level of proficiency with all supported modules
Familiarity with basic networking to maintain local LAN
General PC repair and software OS installation knowledge
Documentation – specifically working with the new network engineer and rest of staff, documentation library is horrible writing documentation
Assist with software / database testing as assigned in support of database development teams
Prepare documentation and engineering change orders in support of database releases
Assist in analyzing and recreating problem reports

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Software Technician Resume Examples & Samples

Analyze solutions components, understand systems integration challenges and identify technology gaps
Management of product builds and support of an Intel iLab environment, and/or support product builds done with buildbot
Resolve / propose solutions to above gaps to reach future performance targets and functionality requirements
Creating and/or consulting on hardware architecture configuration, specifications, and purchasing
Prototype features and perform integration checkout of various software components, and collaborate with component developers and solutions architects
Develop / drive validation test content and evaluate systems components
Build, package, and debug relevant products from the open-source community
Experience with Cluster configuration and administration, including integration and validation of large-scale HPC clusters

Software Technician Resume Examples & Samples

Associates Degree in Computer Science, a related field or equivalent experience
Experience developing applications with GNU C++, QT, and Python
Experience with object oriented development languages, web development languages and database systems such as SQLite and PostgreSQL. Experience debugging and contributing to Open Source code
The candidate should be familiar with the software development life cycle from designing requirements, to delivery and support of software
The candidate should also be capable, resourceful and independent
IDE (Eclipse, Visual Studio, etc.)
Experience with version control systems (Git, SVN, etc.)
Experience with portable computing systems highly desired
Skills in foreign languages (Spanish, Arabic, etc...) are a plus

End User Technology Software Technician Resume Examples & Samples

Manage the desktop software lifecycle from request to fulfillment and confirm successful installation of acquired desktop software while working independently with internal and external software providers, including but not limited to Vendor Management, Application Support, Server Administration and IT Security
Enter and maintain software licenses in central tracking tool, including issuance, version upgrades and harvesting to ensure compliance and inventory. Create and maintain software catalog. Manage and secure physical copies of software and reconcile deployed licenses against entitled licenses to verify compliance
Coordinate functional testing of new software, software packaging and deployment. Create, review, and maintain required technical software documentation to ensure supportability and reuse
Serve as escalation point between the Service Desk and partner providers (Zones, Microsoft, etc.). Interact with Technicians, Engineers and/or internal teams to restore service and/or identify and correct core problems to ensure efficient operation of the firm’s desktop software
Monitor open incidents to ensure timely completion and resolution for positive impact on customer satisfaction
Develop and report key performance metrics to management. Track software purchases (volume) by department for reporting and trend analysis. Work with team members to identify issue trends and suggest long-term strategies to help mitigate incoming issues
Review software asset usage and project, allocate, monitor and optimize software expenses by understanding customer needs and evaluating software alternatives, providing guidance and influence to ensure business needs are met
Advanced knowledge of Windows operating systems (2xxx, XP, Windows 7) with the ability to troubleshoot in a Windows XP and Windows 7 environment
Motivated with a willingness to continuously acquire and maintain knowledge of relevant products (software, applications and hardware) and support policies in order to provide accurate solutions to customers
Excellent organizational and communication skills with a focus on customer service, attention to detail and effective follow-up while managing multiple priorities and/or projects
Strong understanding of the desktop platform
Strong understanding of the software management lifecycle
Strong understanding of IT systems, servers and applications
Ability to identify and implement process and procedure improvements
Ability to understand the IT Infrastructure Library (ITIL) best practices
Advanced level proficiency with and ability to provide 1st level troubleshooting for Microsoft Word, Excel, PowerPoint, Visio, Outlook and various other software installed in the environment
Bachelor’s Degree in Business Administration, Management Information Systems, or related field, or equivalent combination of education and experience required
3+ years of Help Desk, Service Desk or technical support experience required
3+ years of IT software asset management experience preferred
Experience with Service Desk ticketing systems: ServiceNow, Altiris, Remedy, HEAT, magic, etc. required
ITIL or Certified Software Asset Management (CSAM) certification strongly preferred

Software Technician Resume Examples & Samples

Monitoring software and hardware performance on NCR ATM’s
Development and maintenance of automated tools/macros to streamline the procedure
Reporting results to the customer on a regular basis
Root cause analysis of the data to derive corrective actions
Compilation of excel report and statistics
Communicate with the customer on a frequent basis both formally and informally to build a partnership and common goals
Associate Degree in Computing, other similar vocational qualification, or equivalent on the job experience
Experience of Windows Operating Systems and Microsoft Office
Knowledge of statistical analysis
Experience of creating MS Office macros

Jnoc Integration Software Technician Resume Examples & Samples

Clear understanding of Carriers RAN Integration process and procedures required. (ALU, Ericsson, Nokia, GSM, WCDMA, UMTS and LTE technlogoy)
DAS installation and testing experience required
Integration of router/SIAD based equipment required (Tellabs, Cisco, and ALU)
Installation and testing of 911 Phase II location support systems required (Andrews, True Positions)
IP knowledge in IP addressing, sub netting, routing protocols, VLAN and MPLS is required
A valid driver's license with clean driving record required
Willing to travel away from home for extended periods of time required
Willing to work off normal shifts, if needed, required
Works independently with minimal supervision required
Able to climb ladders and work at heights in excess of 250 feet above ground required
Able to lift, carry, push, pull 50 lbs required
Able to crouch, kneel, and twist throguht the work day required
Able to reach, grasp and climb with both hands required
Able to manipulate equipment and instruments with precise hand and finger movement required
Minimum seven (7) years related experience preferred
ALU RBS Integration Certification preferred
Microsoft Excel/Office Suite experience preferred

Software Technician Resume Examples & Samples

Analyzing data, migration of the data using a web based interface, testing and verifying migration results
Participating in a multi-site data migration project
Work with stakeholders to obtain data
Take ownership of analysis, extraction, and migration of data
Working with project managers and leads to ensure that the proper data is being migrated
Drive the data migration process, making sure that timeline is executed as planned
Test and verify the end result of the data migration
Modern Windows Operating Systems
Web based applications like Microsoft Office Suite
Internet browser knowledge like IE, Chrome, Firefox
Experience with: Protex and Code Center
Knowledge and usage of software legal compliance with open source software
Analyzing software licensing agreements
Willing to learn
Highly organized and efficient
Work with a high sense of urgency
Ability to work independently or as team Technical

Software Technician Resume Examples & Samples

Participate as required within R&D on various engineering efforts for new product development
Manage equipment assets
Repair/prototype/test equipment and fixtures
Manage calibrated equipment
Assist with shipping/receiving products and equipment
Manage/setup/troubleshoot lab station setups
Create and update documented procedures and processes
Assist with procurement needs
Follows written work instructions and completes necessary paperwork accurately that is required for jobs
Detects problems and initiates corrective action to control non-conforming material and product and assists in problem solving
Assists in the development of workmanship standards
Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements
AA degree in electronics preferred
Experience in a similar manufacturing environment including
Ability to independently carry out successive steps in accordance with procedures
Ability to identify nonconformance in documentation, components, products, processes and facilities
Ability to resolve problems in accordance with operating procedures
Able to pass IPC610 Training
Able to perform tasks associated with four or more products
Ability to travel approximately 5%

Software Technician Resume Examples & Samples

Able to work independently with minimal or no supervision
Maintain inventory of raw material for software/firmware production
Renewal of maintenance agreements for production equipment as well as maintenance of production equipment. This can be Printers, PC’s, Disc Duplicators, and EEprom programmers
Responsible for downloading all Motorola software needed for production as well as archiving and backing up past releases
IT background experience
Familiarity with Amdocs, Microsoft office software, and Google Docs
Familiarity with Windows software from DOS to Windows 7
General PC repair and software OS installation knowledge
Familiarity with basic networking to maintain local LAN

Manufacturing Software Technician Resume Examples & Samples

Work with product team, supply chain NPI/MOL team, and engineering to introduce new software products into factory
Maintain software factory replication equipment to prevent significant downtime. Requires working with internal teams and external suppliers
Responsible for archiving of customer ready software as required by business continuity plan
Implement processes and systems to support fulfillment and delivery of software products
Support internal and external customers to resolve order fulfillment issues
Provide 24X7 support to internal and external customers
Advanced knowledge of Windows Operating System and networks
Advanced knowledge of UNIX Operating System
Must be able to work on multiple tasks simultaneously
Flexibility to provide 24x7 support as needed
Must have excellent problem solving skills and attention to detail
Ability to quickly build new relationships and work effectively with diverse teams
Must be able to learn and understand established process, systems, web-based tools, and troubleshoot related issues
Strong commitment to process, quality, execution, and on-time delivery
Ability to cross-train co-workers on processes and tools

Software Technician Resume Examples & Samples

Two years of applicable education or two years of computer training as applicable to the job
Minimum of three years of related work experience
US Citizenship required. Must be able to obtain and maintain a DoD security clearance
Professional experience in Agile methodologies (Scrum, Kanban, or etc.)
Professional experience in source repositories (GIT, TFS, or Perforce)
Experience in Atlassian JIRA and Confluence
Experience in Quality Assurance
Experience in front end technologies (HTML, CSS, and Javascript)
Experience in back end languages (C#, C++, or NodeJS)

Probe Software Technician Resume Examples & Samples

Investigate manufacturing issues related to probe product processes and work with process groups and the Probe product group on implementing solutions
Implement Probe disposition and crunch software modifications for use in production
Provide any data required to assist in Probe/Param program troubleshooting
Implement data analysis methods and program Testing skills
Maintain and monitor reports and data summaries of Probe-related information
Assist in logistics and coordination/setup of Probe experiments and regular production program releases
Setup or maintain the recipe control system and manufacturing automation systems
Follow up on lots that are on hold for groups outside of the Probe group
Work with different groups such as Quality Assurance, Probe Test, Probe Production, and Probe Equipment Support
Monitor Baseline Line Health as well as Change Point Monitoring
Knowledge of Probe manufacturing procedures, processes, or data systems
Familiar with the maintenance of the recipe control system and manufacturing automation systems
Experience in UNIX, C, and Perl programming (preferred)
Proven ability to handle multiple priorities at once and stay focused on critical issues
Proven ability to troubleshoot process problems and address root cause
The ability to use the available tools to review Probe results and tracking information
Strong teamwork skills and the ability to build strong peer relationships
Successfully demonstrate solid computer application skills; including MS Word and Excel
Proven ability to communicate effectively both written and verbal
Proven ability to be self-motivated and self-directed with the ability to manage projects without direct supervision
Strong customer service skills and a dedication to meeting the needs of customers
Solid time management and organization skills
Experience with SPC systems
A basic understanding of electronics

Electrical Software Technician Resume Examples & Samples

References vehicle requirements and plans test sessions using existing validation plans and/or develops new test cases using Integrity (a requirement and software development database application) to validate the software requirements of all controllers for many vehicle projects
Interfaces with Software Team to: understand prioritization of projects, give status reports, and review validation results/findings
Performs root-cause analysis on findings as needed to determine the next step and communicate determinations to Software Team (e.g. calibration issue, software issue, controller hardware issue, vehicle hardware issue, etc.)
Interfaces with larger team as needed (Powertrain Calibration Team, Electrical Engineering Component Lead, and the Embedded Electrical System Lead) to resolve findings depending on root-cause
Travel to other locations may be required
2 year technical degree in electrical/electronic technician desired. Other 2 year degrees in areas such as automotive or mechanical technician are acceptable with electrical work experience. Work experience with electrical systems will be considered in lieu of a degree
Experience with electrical vehicle systems including embedded software required
Experience with communication networks required, CAN and J1939 a strong plus
Familiarity with requirement and test case management in any requirement/software development database application as well as configuration management a plus
Experience in effective problem solving and troubleshooting

Software Technician Intern Resume Examples & Samples

Typically an Associate's degree or equivalent experience and/or 1-2 years related experience
May include highly experienced individuals performing entry-level equivalent work who are non-degreed or degreed in an unrelated field
Basic knowledge in the field of software
Strong Customer Facing skills
Ability to perform complex troubleshooting
Ability to perform advanced software testing
Experience with various software languages

Software Technician Resume Examples & Samples

Produces and verifies high quality EPROM and software copies and other circuitry by operating EPROM “burning” and software duplication devices
Receives and reviews incoming job orders for quantity, materials, time frame and special handling
Participates in planning or plans work requests to optimize utilization of equipment
Selects correct duplication apparatus and program or algorithm to meet requirements of each work order
Reviews blanks and unduplicated materials to ensure appropriate selection for job at hand
Sets-up, adjusts and may calibrate EPROM burning and software duplication devices to ensure that specifications are met
Operates EPROM burning and software duplicating machines
Participates in resolving set-up and duplication quality issues
Participates in auditing duplicated materials and components for compliance with specifications
Participates in coordinating services from other areas, such as inventory control and purchasing, to facilitate duplication processes
Performs preventative maintenance and minor repairs of duplicating equipment
Participates in control of raw and finished goods inventory
Follows ISO certification documented procedures and controls

Software Technician Resume Examples & Samples

Works under supervision of Lab Manager and Senior Mechanical/Electrical Technicians to conduct and document identified technical activities, but can work independently as well
Conducting characterization tests, analyzing the results, communication of observations and conclusions (written and verbal), and making recommendations as part of the testing process
Trouble shoot and resolve basic technical problems, and communication of path forward to the responsible engineer
Trouble shooting Electro-Mechanical systems and sub-systems based upon the observations obtained during testing
Assisting the Design and Verification engineers that the design is meeting product requirements through execution of test protocols
Supporting design efforts including debugging of Electrical components

System / Software Technician Resume Examples & Samples

Provide IT end user support for top level executives
Prioritizes inquiries and requests while troubleshooting conflicts with little or no guidance in high paced environment
Primary point-of-contact for all IT issues involving executives. Will work across IT functions, vendors and with the IT Service Delivery for problem resolution
Ability to effectively communicate and document new processes and upload them to designated Team Site for Executive support
Own the relationship between IT and the executives, representing the executive’s needs during the planning of any IT project implementations (i.e. browser upgrades, new travel & expense system, etc.)
Notify and train executives and executive admins on new technologies, changes and upgrades/enhancements of current software or hardware
Set-up, support and monitor meetings of the Board of Directors and departmental meetings

Software Technician Intern Resume Examples & Samples

Interprets engineering SW designs and utilizes appropriate test software and diagnostic utilities to test software for sequence and functionality
Normally receives detailed instructions on all work, but follows established procedures on routine work. Requires instructions on new assignments. Works under close supervision
Contacts are primarily within immediate work unit. Contacts involve obtaining or providing information requiring little explanation or interpretation
Works on assignments that are routine in nature, but recognizes the need for occasional deviation from accepted practice. Errors can be easily and quickly detected within the immediate work unit and would result only in a minor disruption or expense to correct
Little or no knowledge of the job. Moderate understanding of general job aspects and some understanding of the detailed aspects of the job. Acquires & applies job skills and learns company policies and procedures to complete routine & assigned tasks
Identifies and documents exact sequence of activities that produce malfunctions; writes, modifies, debugs and verifies source code as required; characterizes defects (provides descriptions for passing and failing tests for product evaluation reports)
Must be capable of obtaining a US Department of Defense (DoD) security clearance. US Citizenship is required
Object-Oriented Language experience. Java, C/C++/C#, Perl, Python experience would be a plus

Senior Software Technician Resume Examples & Samples

Must possess or be eligible for obtaining a U.S. DoD Secret Clearance. U.S. Citizenship is required. Candidate selected will be subject to a government security investigation/re-instatement and must meet eligibility requirements
Associates degree is required
Experience with software development process and release
Experience with regression and integration testing
Experience with scripting and other SW development tools (Python/Ada preferred)
Experience with configuration management tools (Subversion, JAMA, DOORs and JIRA (ALM Toolsuite) - preferred
Understanding of databases - preferred
Working knowledge of MS Office Apps (Word\Excel\Power Point)
Self driven and personal initiative, ability to take on multiple tasks and prioritize when necessary

Software Technician Resume Examples & Samples

Assist with multiple aviation database production releases every 28 days
Work with internal Garmin business systems to prepare new databases for website distribution
Assist with software / database testing as assigned in support of database development teams
Prepare documentation and engineering change orders in support of database releases
Assist in analyzing and recreating problem reports
Work cooperatively in a team environment, placing emphasis on quality, safety, and attention to detail
Experience and/or training in high level computer languages such as C and C++ as well as experience in working with Microsoft Windows environments
Familiarity with test equipment

Senior Software Technician Resume Examples & Samples

Associates degree in appropriate discipline or in the absence of an associate's degree three years of related experience is required
Strong analytical skills is required
Professional experience with software development process is required
Experience with Regression and Integration Testing is preferred
Experience with scripting and other SW Development tools preferred (i.e.Python/C/C++/C#)
Experience with configuration management tools preferred (i.e. Subversion, JAMA, DOORs and JIRA (ALM Toolsuite)
Understanding of databases is preferred
Working knowledge of MS Office Apps (Word\Excel\Power Point) is required
Excellent communication skills (written and verbal) is required
Self driven and personal initiative, ability to take on multiple tasks and prioritize when necessary is required

Software Technician Resume Examples & Samples

Microsoft Windows Operating Systems, typically Widows 7
Microsoft Visual Foxpro 9 or similar programming platform
Microsoft Office Applications
Windows Imaging Software
Basic manual testing – troubleshooting different processes

PLC Software Technician Resume Examples & Samples

Design HMI screens and PLC code
Support of existing PLC software through troubleshooting and implementation of corrective action
Communicate with customers and implement their specific needs
Support of Nordson Manufacturing through initial PLC software loading
Support of customer equipment startups requiring travel, a mix of domestic and international, and flexible work hours
Works efficiently and independently on software design projects
Team coordination will be required on large projects
Associate’s degree in Electrical Technology is preferred but not required
Minimum of 5 years of experience with Allen Bradley PanelView Plus HMIs & ControlLogix PLCs
Experience with Variable Frequency Drives
Experience with ControlNet and EtherNet as applied in Industrial Networks
Experience with AutoCad Electrical is a plus
Rockwell Automation FactoryTalk View Studio application design and configuration
Rockwell ControlLogix programming and debugging
Siemens PLC experience a plus
Ability to read schematic diagrams
Understanding of IEC software standards

Endpoint Management Services Software Technician Resume Examples & Samples

Performing quality assurance testing of software deployments
Writing and auditing technical documentation
Performing initial responses to reported issues with applications, operating system deployments, and other computer related services
Creating deployment packages to distribute applications reliably in a diverse enterprise computing environment
Performing other tasks and duties as assigned by the supervisor

Software Technician Resume Examples & Samples

Very good familiarity and use of Linux operating systems
Experience with software installation and testing
Has knowledge with some higher level programming using languages such as C, C++, or Java
Shell scripting knowledge

Print Test Software Technician Resume Examples & Samples

Must have ability to learn and provide printer and print bank support and troubleshooting
Ability to develop, test and publish standard and non- standard image print files used in development environment on prototype products
Provide technical support and troubleshooting to process/product with regard to primary testbed types used to print image files, as well as equipment maintenance, operator training, and/or the application and maintenance of associated software
Must be able to collaborate and work with team members and primary partners to take requests and respond to queue. Develop and work with complete and accurate documentation, lead processes and productivity improvement efforts as necessary
Participate in monthly prioritization meetings with primary partners and update tracking spreadsheets
Use ability as a skilled specialist to contribute to the development of new concepts or techniques and to complete assignments and tasks in innovative and effective ways and possesses expert knowledge on the general and technical aspects of the job. Assignments are highly complex in nature and a strong degree of independent judgment, initiative and technical knowledge is required to resolve problems. Work is completed independently once fully trained

Software Technician Resume Examples & Samples

Receives requests for computer technical assistance and problem resolution from customers or company employees
Conducts required testing of modified programs to ensure that changes operate correctly and that changes have no adverse impact on programs or systems operations
Directs activities to contribute to the overall performance of the Technical Services operation
When appropriate, creates special reports
May work on Project Teams for new or enhanced products to ensure supportability of product upon project completion
Performs other duties and tasks as given by the Department Manager, Technical Services Director or Customer Services Vice President
Maintain a high level of proficiency with all supported modules
Manage performance levels of assigned team by coaching, communicating, and leading organized team programs and policies
Manage, develop and track metrics to determine levels of personnel performance
Manages case queues and team member’s work-load for one of the primary teams
Maintains a broad perspective of how the Technical Services Department can further the companies objectives
Proactively seeks to identify ways to improve assigned team, the Technical Services Department and the company
Conducts weekly or biweekly status meetings with team members
Responsible for reporting team and individual performance to immediate supervisor in weekly status meetings