Tech Consultant Resume Samples
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Tech Consultant Resume Samples
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BS
B Strosin
Brice
Strosin
9542 Luettgen Field
Phoenix
AZ
+1 (555) 375 3471
9542 Luettgen Field
Phoenix
AZ
Phone
p
+1 (555) 375 3471
Experience
Experience
New York, NY
Forensic Tech Consultant
New York, NY
Bartell, Kovacek and Mayer
New York, NY
Forensic Tech Consultant
- Solid working knowledge of computer-related law
- In depth knowledge and expertise on a vast array of hardware and software platforms including but not limited to
- Windows Server 2003, Windows 2008, Citrix
- Corporate security breaches
- Mobile device forensics
- Unauthorized access or use of systems
- Employee compliance and policy violations
Philadelphia, PA
Consultant, Tech Program Mgmt
Philadelphia, PA
Larkin-Wunsch
Philadelphia, PA
Consultant, Tech Program Mgmt
- Develop the overall project plan, drive down and provide reports on development projects within the program
- Coordinate and manage PMT leads and provide direction, monitor development and report to BMT on overall goals, schedules and resources
- Work with Product Manager and Product Owner to align business strategy and PSI execution
- Develops the integrated project plan, resource plan, contingency plan, release plan, and related program / project management artifacts
- Develops communication plans and interfaces to execute on responsibilities
- Act as a role model and change agent from traditional project manager/program manager to Agile servant-leader
- Participate in Portfolio and Program Management process improvement and standardization activities
present
San Francisco, CA
Enterprise Tech Supp Consultant
San Francisco, CA
Brown and Sons
present
San Francisco, CA
Enterprise Tech Supp Consultant
present
- Technical account management for partners and critical end-user customers
- Provide consistent fault isolation and root cause analysis
- Works with quality, services, customer support and sustaining personnel in determining cause of failures, and monitors failure trends
- Takes ownership for driving improvements and actively participates in goals and initiatives set for the organization
- Works on issues that impact design/selling success or address future concepts, products, or technologies
- Applies thought leadership
- Manages projects or customer relationships of critical importance
Education
Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
University of California, Los Angeles
Bachelor’s Degree in Business
Skills
Skills
- Strong understanding of SAFe or iterative development processes, including quality and testing best practices
- Possesses strong product/technology/industry knowledge in cloud & virtualization. (VMware products/environments a plus)
- Ability to prioritize projects and deliverables
- Demonstrate ability to grow cross- functional team members by identifying develop opportunities
- Ability to triage and prioritize competing demands and determine alternate solutions
- Technology/domain knowledge and understanding of adult learning theory
- EMC Proven Professional Certification desired
- Business acumen with strong communication and executive presentation skills
- Ability to apply product management methodology to identify, define and plan offerings
- Proven ability to deliver complex software features iteratively and reliably
15 Tech Consultant resume templates
Read our complete resume writing guides
1
Tech Consultant Resume Examples & Samples
- Offer second tier support for issues arising from the use of enterprise standard applications such as Microsoft Office and Project
- Bachelor’s Degree in Information Technology or Computer Science, or equivalent experience
- Working knowledge of the Windows XP operating system, database technologies and networking
2
Senior Engineering, Tech Consultant Resume Examples & Samples
- Leverages Autodesk software, applications and services together with other resources to solve customer business and technical problems while satisfying technical, fiscal and schedule constraints
- Delivers Moldflow implementation, training and consulting services to ensure customer adoption, satisfaction and retention
- Provides leadership and guidance to the sales force in the formulation of requirements definitions, scope documents, user needs studies, process assessments and project assessments for sales opportunities
- Develops and implements detailed customer implementation plans (i.e. Statement of works)
- Provides technical product support to the sales team in the development of sales presentations, in architecting solutions, demonstrating product features and benefits and closing of sales opportunities. Provides competitive analysis of Company products vs. competitive products throughout the sales cycle
- Develops and conducts professional product presentations and demonstrations to generate sales and meet revenue objectives. Presents products as advantages and benefits for customers
- Serves as a principal resource of product performance feedback for product teams regarding new product enhancements, prioritizations, etc
- Generates new business by expanding opportunities, developing leads, applying direct sales methods, employing cross selling tactics, using adjacent selling techniques etc. Applies and leverages in-depth domain knowledge with value selling and target account selling strategies
- Actively develops, manages, and nurtures selected customer relationships, conducting ongoing, in-depth analysis of customer long-term technology issues and strategies, and achieving “trusted advisor” status in the application of technology to the customer’s ongoing technology solution
- Provides technical validation and assesses feasibility, correctness and completeness of proposed solutions; applies best practices in solving business problems; shares knowledge and otherwise contributes to team understanding relative to domain expertise
- Maintains a comprehensive, in-depth knowledge of the technologies of her/his domain, and insight into the industry practices, business processes,applications and solutions the domain impacts and is impacted upon by the global technology marketplace
- Maintains and promotes the value of her/his domain expertise to the sales force, sales support, Autodesk Consulting and the Channel Sales system via a variety of knowledge sharing mechanisms
- Bachelor degree in Plastics Engineering or related field
- At least 10 years of practical experience in the Manufacturing industry with Plastic Injection Molding focus
- Expert level knowledge of Moldflow or competing Plastic Injection simulation software / CAE applications
- Experience with training practices in Industry
- Experience with consulting practices preferred
3
Ptnr Tech Consultant Resume Examples & Samples
- Offering targeted technical engagements with Microsoft Gold Partners by identifying opportunities and providing services proactively
- Organization/ Delivery of services such as Technical Webcasts, Presentations, Skills Transfer, Orientation and Planning support to partners on Microsoft Solutions
- Acting as an Information Concierge by proactively offering security bulletin, white papers and other technical resources relevant to partner
- Offering monthly partner feedback, satisfaction and planning meetings to determine how best to support their partners experience
- 3-4 years of experience in customer/partner/technical service related roles
- Current MCSE, MCDBA, MCAD, MCSA or other Microsoft Premier certification(s) in the technologies supported will be preferred
- Experience delivery Telephone base technical support
- Experience on Messaging and communication Industry - Office 365,Exchange 2010/2013,Lync 2010/2013 and Skype for Business (SfB)
- Experience in implementing and deploying Microsoft cloud services Office 365, Exchange and Lync solutions will be preferred
- Good to have any compete knowledge on third party messaging, IM and web conferencing
- Strong working knowledge of English (verbal and written) is mandatory
4
Ptnr Tech Consultant Resume Examples & Samples
- At least 3-5 years of experience in customer/partner/technical service related roles
- Hands on experience in SQL 2008/R2 and above
- Experience in MSBI (SSRS/SSIS/SSAS)
- Experience with Power BI & SharePoint 2010/2013 with Performance Point is an added advantage
- Experience with Power Query, PowerPivot, Power View is an added advantage
5
Ptnr Tech Consultant Resume Examples & Samples
- Experience with Microsoft Azure (IaaS), Windows Server, Virtualization (Hyper-V and SCVMM)
- Platforms Knowledge like Active Directory, Networking and System Center will be an added benefit
- Strong concepts on networking and infrastructure components like Virtual Machines, Virtual Networks, Traffic Manager and Virtualization
6
Ptnr Tech Consultant Resume Examples & Samples
- Experience on Microsoft .Net stack which includes C#, ASP.Net, WCF and Security
- Working knowledge of MS Azure platform specifically Platform-as-a-Service which includes all PaaS services
- Experience on delivering end-to-end cloud ready solutions
- Should have knowledge of Azure IaaS i.e VNet, VM,IP Address etc
- Basic knowledge on SQL Server or MySQL
- Knowledge on ORM models like Entity Framework, NHibernate
7
Forensic Tech Consultant Resume Examples & Samples
- Create the documentation necessary to distribute applications to the desktop and server platforms
- Work with investigative groups such as Legal, Internal Audit, SIU, and HGS to provide guidance and support for investigation, forensic and e-Discovery requests
- Manage / lead investigations at Humana and acquisitions. Provide support for forensics analysis and e-Discovery requests for legal and associate investigations
- Collaborate with FSI Architect to design, implement, and maintain software and hardware solutions to support acquisition team’s core responsibilities. This includes but is not limited to the following
- Background/Experience with several of the following
- Corporate security breaches
- Network intrusions
- Unauthorized access or use of systems
- Employee compliance and policy violations
- Intellectual property theft
- Employee misconduct
- Threats and harassment
- Email abuse
- Internet / IM abuse
- Fraud and identity theft
- Possess two or more of the following certifications which demonstrates an objective measure of competence and a globally recognized standard of achievement in information systems security and computer forensics
- EnCE
- GCFA
- GCIH
- Other Security certifications will be considered
- A successful candidate will have
- Diverse knowledge and experience in multiple Information Technology disciplines
- In depth knowledge and expertise on a vast array of hardware and software platforms including but not limited to
- Windows XP, Windows 7, 8, Mac OS X, Linux
- Windows Server 2003, Windows 2008, Citrix
- Domino, Exchange
- IDS/IPS systems
- Spam and Web Filter appliances
- Strong understanding of file systems including: FAT, NTFS, EXT2/3, and HFS+
- Ability to extract, analyze, and correlate data from multiple disparate systems and present an accurate representation of the facts related to an incident
- Strong oral and written skills to effectively communicate with attorneys, management, law enforcement, and other Humana employees
- Solid working knowledge of computer-related law
- Strong working knowledge and skills in the following
- Memory forensics
- Mobile device forensics
- E-Discovery
- Data Recovery
- Strong scripting / programming skills
8
Tech Consultant Resume Examples & Samples
- Strong Experience with large GPO environments, managing, testing, and deploying
- Experience with AGPM deployment tool
- Ability to coordinate and work with large projects requiring interaction with multiple teams
- Working knowledge of the Windows operating system, database technologies, networking, and Microsoft Production tools
9
Voice Tech Consultant Resume Examples & Samples
- Bachelor’s Degree in Information Technology, Computer Science or Equivalent Experience
- Broad call center technology experience in both software and hardware
- Experience managing outside vendors
- Experience with large enterprise Avaya systems (CM, AES, CMS, SM, etc.)
- SIP / VOIP Technology
- Enterprise call routing
- Solid understanding of end to end contact center technology
10
Senior Consultant, Tech Services Resume Examples & Samples
- Partner with sales reps and business development directors to identify prospects for these consulting offerings based on analysis of clients and prospects who attend Forrester events and workshops, request analyst inquiries, or read I&O research reports
- Establish and manage client expectations on timelines and deliverables, ensuring adherence to project commitments
- A combined minimum of six to eight years of management consulting experience and experience in support of IT delivery efforts supporting marketing, sales, and customer service business objectives
- Experience with designing and delivering technology solutions, preferably in the areas that support an organization’s interactions with its customers
- The ability to travel (~10 days per month)
11
Senior Consultant, Business Tech Resume Examples & Samples
- Achieve personal revenue targets on a quarterly basis by delivering research-based consulting projects, including conducting intake interviews and analyzing client data using a published methodology to evaluate client inputs, synthesizing conclusions, and developing recommendations
- Identify opportunities for new research streams based on feedback from clients and trends in our engagements with clients
- Develop sample deliverables and associated marketing materials for repeatable consulting offerings based on our published research
- A combined minimum of six to eight years of management consulting experience and experience in support of software and application delivery efforts supporting marketing, sales, and customer service business objectives
- Experience with designing and delivering technology solutions, preferably in the areas that support an organization’s interactions with its customers. (e.g., BI, analytics, marketing technology, customer service and support, etc.)
12
Assoc Tech Consultant Analyst Resume Examples & Samples
- Assists with development of technical strategies to deliver EMC solutions that support customer business objectives
- Supports analysis of customer's business objectives. Gathers information from customers that enable the Presales team to devise a proposed solution
- Participates in qualifying sales opportunities in the terms of customer technical requirements, competition, decision making process and funding
- Assists with solution configuration by leveraging technical expertise and other resources (EMC Knowledge bases, EMC Specialists, EMC Shares Services, other role-specific tools)
- Assists with the development of the technical aspects of sales campaigns
13
Enterprise Tech Supp Consultant Resume Examples & Samples
- Technical account management for partners and critical end-user customers
- Managing service requests to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner
- Provide consistent fault isolation and root cause analysis
- Author and review Technical Field Alerts and Knowledgebase articles
- Review of technical documentation for training materials, technical marketing collateral, OEM manuals, troubleshooting guides, etc
- Travel to customer sites around the world in the event of a critical situation to expedite resolution as required
- Provide on-call support
- Responsible for high level support of Dell released products through end of service life (EOSL)
- Leads the timely analysis of potential product defects identified either through formal escalations from regional Technical Support teams or from hands-on experience
- Works cross-functionally with other engineering teams and selected technology partners to carry out action plans to close defects and/or information gaps
- Engages external customers directly during issue analysis or to present findings
- Works with quality, services, customer support and sustaining personnel in determining cause of failures, and monitors failure trends
- Represents the Voice of the Customer User (VOC-U) in both reactive and proactive work
- Communicates with regional Technical Support teams, Engineering teams, technology partners, and/or customers regarding product issues and resolution of those issues
- Utilizes root cause analysis to drive technical issue resolution
- Documents resolution strategies and results accurately within issue tracking tools
- Assists sustaining engineering, quality and support personnel in determining cause of failures, and monitors for failure trends
- Drives results through the appropriate Dell teams to prevent future occurrences
- Escalates engineering issues to appropriate development teams and/or technology partners in a timely manner
- Makes high-quality contributions via New Product Introduction (NPI) deliverables as defined by corporate process
- Identifies and supports all opportunities to improve organizational execution, processes, and effectiveness
- Serves as a technical authority within the organization and with customers
- Manages projects or customer relationships of critical importance
- May be industry-wide authority
- Uncovers strategic issues from a scientific/technical perspective
- Works on issues that impact design/selling success or address future concepts, products, or technologies
- Takes ownership for driving improvements and actively participates in goals and initiatives set for the organization
- Expert level troubleshooting skills Extensive knowledge of following protocols: BGP, OSPF, IS-IS, Multicast, RIP, STP, MSTP, PVST, RSTP
- Strong understanding of following networking technologies: Switching and Routing, TCP/IP, VRRP, 802.1Q, QoS, Policy Based Routing, ACL, WAN Protocols, firewall, load-balancer, packet sniffing
- Good working Knowledge in both Unix and Windows environment
- Working knowledge of MPLS and IPv6 are desirable
- Experience in ISP Environment or large Data Center network is highly desirable
- Experience in a QA or Dev-test environment is a plus
- Other major vendor certifications are also desirable
- Bilingual is a plus
- Desire to teach and mentor junior engineers
- Creative problem solving skills and dedication to seek problem resolution
- Have the ability to work independently and also as a team to resolve problems
- Good customer-relation skills and the ability to communicate intelligently and efficiently
- Desire to learn new technologies, adapt leadership techniques, and implement networking best practices
- MS/BS in CS/EE or equivalent
- Minimum 10 years’ experience in High Speed Networking
- Minimum 5 years Customer Support Experience
14
Consultant, Tech Program Mgmt Resume Examples & Samples
- Manage full scope and various specific stages of one or more highly complex, high profile technical programs/projects as part of VxRail Program initiatives
- Incorporate changes driven from both within and outside the program that affect immediate and long-range goals and objectives
- Develop the overall project plan, drive down and provide reports on development projects within the program
- Coordinate and manage PMT leads and provide direction, monitor development and report to BMT on overall goals, schedules and resources
- Lead and/or manage multiple strategic cross-functional teams, both internal and external to EMC, and coordinate the work through PMT functional leads. Develop, define and manage execution of critical program elements. Lead cross-functional priority setting and resource allocation relative to each program, project and/or initiative. Ensure issues are identified and appropriate actions are tracked and taken to resolution and closure
- Drive and manage continuous improvement of product/solution development lifecycle process, practices and initiatives. Work independently without needing the direct support of a PMO. Work with existing tools when available and be able to create self-defined methods and processes to support Program Management when tools do not exist
- Facilitate partner alignment and maintain multiple partner relationships with cross-functional Dell EMC groups to ensure successful completion of program deliverables. Manage business owners and executive work stream owners. Deal with the daily challenge of cross-business functions, managing and orchestrating the work of business and work stream owners
- Bachelor’s degree required; MBA is a plus
- Recent experience managing a full product lifecycle using Regatta and other processes
- Systematic and strategic thinker with astute interpersonal skills
- Expertise working with MS Project and Excel as management, tracking and reporting tools
- Results-oriented with the ability to make tough decisions to achieve goals
- Working knowledge of collaboration, file sharing and version control tools
- Ability to build and manage teams
- Strong program management skills; PMI certification is preferred
- Strategic planning abilities
- Strong communication skills – both written and verbal
15
Voice Biometrics Tech Consultant Resume Examples & Samples
- 4 plus years of experience in Call Recording and Voice Biometric technologies
- Expertise in implementation of Voice Biometric Solutions (Authentication and Fraud Detection)
- Well versed with VOIP/SIP Voice data capture and filtering
- Strong database administration skills in MS SQL
- Should have working knowledge and experience with network architecture and latency impacts to platforms
- Understanding of client software deployment on virtual machines
- Should have working knowledge with physical and virtual server builds and how clustering is done
- Should have working knowledge on Contact Center Call Flow Process and Architecture (Genesys/Avaya/Cisco)
- Experience with SCRUM or similar agile SDLC methodologies
- Experience with coding/scripting in JAVA is a plus
16
SW Tech Consultant Resume Examples & Samples
- Degree in Information Technology, Computer Science, or relevant field
- Able to meet travel requirements (only when applicable and necessary)
- Working experiences as software engineer, programmers or relevant roles
- Professionals with .Net skills would be an advantage
- Fresh graduates with a passion in software development are welcome to apply
17
Enterprise Tech Advisory Consultant Resume Examples & Samples
- Help CTO/CIOs define and implement a comprehensive, agile blueprint to transform the infrastructure that underpins their digital IT strategy, as well as form and execute the security strategy needed to help clients proactively minimize risk
- Harnessvalue creationfor our clients; positioning their IT to deliver business value and support future growth through Infrastructure transformation
- Define and carve out solutions to solve client business problems that take advantage of new Cloud based techniques to host data, networks and overall infrastructure
- Providing Program and Project Services focusing on ‘new IT’ methods and tools (e.g. Agile/ Scrum, DevOps, Design Thinking)
- Advising our clientshow to organise for a transformed enterprise architecture that harness cloud based solutions to enable the digital business
- Be at the forefront of the Intelligent Enterprise; shaping and contributing to Accenture strategy and thought leadership for Resources clients around large-scale IT transformation and next generation technologies
- Proven ability to shape and lead IT transformation through provision of strategy, consulting, digital and technology and operations services in collaboration with our partners within and outside of Accenture
- A passion and commitment to New Technologies in Infrastructure and/or security transformation and a drive to influence the way these are evolving and delivered
- Experience of defining and delivery IT transformation strategy integrating ‘new’, next generation Technologies into organisations’ landscape
18
Hi-tech Mfg Analytics Business Consultant Resume Examples & Samples
- Gains trusted advisor status among Hi-Tech Manufacturing prospects by demonstrating deep industry domain knowledge and explaining how Teradata solutions can grow their revenue
- Delivers high-level client billable consulting (pre and post-sale activity), ensuring a long term partnership with Teradata clients. May be the program manager on a project
- Understands and promotes the business value associated with data warehouse solutions, big data analytics, business intelligence, and advanced analytics
- Prior experience with client processes, ranging from engineering and development, product production and quality, supply chain management, and sales and distribution
- Experienced with performing Business Impact Modeling to measure the value of business impact of new technology and processes across the client’s organization
19
Senior Consultant / Tech Lead-virtual West Resume Examples & Samples
- Broad exposure to all of Teradata offerings (Data Mover, Unity Director, Listener etc.)
- Deep understanding of our core Teradata technology
- Thorough understanding of Teradata’s logging data – ResUsage, DBQL, TDWM and so forth
- Should have minimum of 8 - 10 years of IT experience in Data Warehousing and Data Integration
- Have at least 8 - 10 years with the Teradata RDMS. A knowledge of Oracle or IBM DB2 RDBMS is a plus
- Successfully completed development work on multiple end-to-end Teradata EDW projects
- Should have acted in the role of Architect or Technical Lead role on at least 3 projects
- Experience or knowledge with respect to Logical, Physical, and Semantic Data Modeling
- Working knowledge of the Teradata DBA role on projects and ability to perform DBA tasks when needed
- Very clear understanding of architecting and implementing an optimal solution from a performance perspective
- Ability to performance tune the solution
- Should be able to work independently or manage a small to medium sized project team
- Should be able to create technical documentation and manage the maintenance process of this document throughout the project
- Ability to create ETL Design Documents and Mapping Specification Documents a plus
- Ability to understand complex Data Models and make modifications if necessary
- Should have experience of Unit Testing and some basic idea of other testing practices i.e., SIT, Functional Testing etc
- Experience in creating reusable templates/components for faster implementation
- Have at least 8 years or more with the Teradata RDMS. A knowledge of Oracle or IBM DB2 RDBMS is a plus
- Sufficient experience working with UNIX & Shell Scripting
- Strong SQL programming and Tuning skills
- Good writing/documentation skills
- Experience in development experience using On-Site/Off-Shore engagement models
- Experience in Teradata development
- Good communication skills (English: Written and Verbal)
- Good Executive presence
- Good presentation and overall “front-of-room” skills
- Proactive and focused on results and success; conveys a sense of urgency and drives issues to closure
- Should be a team player and leader, flexible, hardworking, self-motivated and have a positive outlook with the ability to take on difficult initiatives and challenges
- Ability to work in a dynamic and collaborative team environment
- Understand development management activities like development estimations and task management
- Exhibit Leadership qualities
- B.S. / M.S. in Computer Sciences, I.T, Engineering or equivalent
- Teradata Certifications (particularly Teradata Certified master) a big plus
- Certifications in an ETL or Data Integration tool such as Informatica or DataStage a big plus
20
Consultant, Tech Sol Resume Examples & Samples
- Helps to support objectives based on both user needs and an overall understanding of business systems and requirements
- Provides data analysis of business and user needs, gather requirements, document requirements and the translation into proper system requirement specifications
- Develop test plans and test scripts
- Participate, with your client, in vendor selection
- Develop standard operating procedures and Work Construction for implementations
- Assists Senior Consultants and Engagement Management with the review and analysis of client requirements or problems
- May lead a small team of analysts to deliver client solutions. Develops detailed documentation and specifications
- Participating in and facilitating workshops
- Perform quantitative or qualitative analysis to assist in the identification of client issues and the development of client specific solutions
- Develop and run testing scenarios and test scripts
- Design, structure, and deliver presentations that are appropriate to the characteristics or needs of the audience with some senior input
- Proactively develops broad knowledge of related consulting methodologies and pharmaceutical market through the delivery of consulting engagements and participation in formal and informal learning opportunities
- Demonstrable analytical, interpretative and problem-solving skills
- Well-developed written and verbal communication skills including presentations, meeting and workshop facilitation, business and report writing
- Bachelor’s degree or equivalent in Computer Science or Business Administration, or equivalent experience
- 2+ years’ experience in a consultative role, ideally working with clients in the Pharmaceutical industry
- Excellent verbal & written communication skills
- Capable of showing highly detail oriented work processes
- Strong quantitative and analytical skills as well as problem-solving and diagnostic skills
- Experience with Model N and/or Revitas preferred, at a minimum desire and willingness to learn new system applications
- Familiarity and understanding of the System Development Life Cycle (SDLC)
- Familiarity and understanding of the fundamental processes of the pharmaceutical contracting business, industry interactions
- Understanding of consulting methods, tools and techniques, related to one’s functional area
- Ability to work independently or as part of a team ranging in size from 3 to 30 people
- Effective time management skills
- Excellent presentation, communication and client influencing skills
- A willingness and ability to travel
21
Enrollment Tech Business Consultant Resume Examples & Samples
- Ensure that documentation for the system and/or processes the business area owns/supports is comprehensive and adequately maintained
- Remediate system issues affecting downstream processing
- Oversees technical implementations of voluntary benefits programs with Employers and Vendors for the Selerix technology platform
- Configure EDI parameters for AB production files
- Bachelor’s degree preferred in the Computer Science or Business related fields or related work experience
- 3+ years of experience in account set up and EDI maintenance employee benefits
- Working and understanding of the voluntary benefit enrollment process
- Working knowledge of SQL, J-Script and HTML5
- Working knowledge of MS Office Suite (Excel, Word, Access and Outlook)
22
Consultant, Tech Program Mgmt Resume Examples & Samples
- Manage customer escalations requiring executive engagement across the Data Protection Division
- Manage escalations and support executives (President, VP's, Sales executives) for highly impactful Total Customer Experience (TCE) escalations regardless of cause
- Provide a single point of contact for Sales escalation related to TCE
- Partner across Sales, Engineering, and Support to investigate, construct, communicate, and manage corrective plan, transitioning to appropriate line owners within Eng or GS as needed. Work horizontally across all organizations: Engineering, PS, Support, Global Escalation Management, Sales
- Consult with TCE teams on required improvements across offerings (Product, Services, Support)
- Extensive customer and technical experience, preferably within the enterprise replication, backup, archive/storage industry
- Exceptional customer interfacing skills
- Experience working in a matrix environment; must be able to work effectively cross-functionally and at all levels of an organization
- Prior experience as a software engineer is helpful
23
Presales Tech Consultant, Netwkng Resume Examples & Samples
- Demonstrates a broad knowledge of company's technology & solutions, with deep expertise in area of specialization and related technologies
- Knowledgeable in competitive solutions knowledge
- Links company solutions with data business center needs to create customer business value
- Applies broad understanding of technical innovations & trends to solving customer business problems
- Solid credibility with company's business units and account teams based on history of solid results and contributions
- Establishes thought leadership in technical specialty area with customers
- Has a high level understanding of the company product roadmaps for multiple BU's, and deep knowledge in area of specialization
- Leverages strong understanding of the competition - both positioning strategy and technology - to create competitive advantage for the company
24
Principal Consultant, Business Tech Services Resume Examples & Samples
- Partner with sales reps and other business development partners to identify prospects for these consulting offerings based on an analysis of clients and prospects who attend Forrester events and workshops, request analyst inquiries, or read research reports
- A strong academic record of achievement
- A combined minimum of eight to 12 years of management consulting experience and experience assisting software and application delivery efforts that support marketing, sales, and customer service business objectives
- A demonstrated ability to develop consulting offerings, scope and price projects, and close consulting deals in partnership with sales professionals
- Demonstrated experience with designing and delivering technology solutions, preferably in the areas that support an organization’s interactions with its customers. (e.g., BI, analytics, marketing technology, and customer service and support)
- A demonstrated ability to achieve key performance metrics, such as utilization rates or revenue targets
- The ability and desire to work on multiple strategy projects concurrently, balancing the needs of each to achieve superior client satisfaction
- Experience preparing deliverables for clients; owning and delivering the finished product; and taking the outputs of workshops and creating client-facing deliverables for delivery to C-level business executives
- Strong communication, analytical, and client-facing skills
- The ability to travel (approximately 10 days per month)
25
Consultant, Tech Program Mgmt Resume Examples & Samples
- Manage Software Engineering Programs
- Vendor management (eg. SOW, etc)
- Manage Communications
26
Consultant, Tech Program Mgmt Resume Examples & Samples
- Accountable for delivery of program and project dependencies
- Works with the Product Owner to manage dependencies across teams
- Technofunctional mentor to the team for questions and guidance
- SPOC for the product and tech team for project pipeline and backlog related issues
- Lead SCRUM ceremonies (Planning, Grooming, Stand-ups, Retrospectives) Facilitate and ensure the effectiveness of the Scrum
- Team Monitor Burn down, message project / sprint status to program team
- Own risk & impediment management
- Own the project process and ensure that all projects within the program are following the due process; ensure all milestone gating requirements are met
- Compute and track the productivity & quality metrics for various programs and share them with the management periodically
- Ensures adherence to quality standards and reviews project deliverables
- Pro-actively identify areas of improvement and drive them to implementation/closure
- Individual should have advanced all round project management skills in addition to communication, negotiation & convincing skills in interacting with internal and external stakeholders
- Ability to handle multiple Interlocks at a same time is a key
27
Senior Consultant, Tech Sol Resume Examples & Samples
- Participate and lead business requirement workshops, JAD sessions and stakeholder interviews
- Understand current state of existing system(s), application / data flow architectures, business processes
- Document business rules and processes fit for consumption by both business user community as well as technical resources
- Ensure the designs and developed system meet the requirements
- Responsible for bringing source data knowledge or appropriate SME to the project team to assure appropriate use of data. Responsible for collecting source data requirements and including appropriate SME involvement. (ie: client service for data extract parameters or market definitions)
- Support quality assurance team in designing test plan and test cases meeting the business requirements
- Develop operational documentation to be handed over as part of transition to ongoing operations from implementation phase
28
Tech Project Solutions Consultant Resume Examples & Samples
- This position is responsible for planning, leading and organizing teams to deliver software in an agile environment. A high level of knowledge and experience in blending lean principles and practices with an agile development approach to fit complex, enterprise-level projects and with the appropriate level of planning and provide the right balance of agility and predictability is required
- 5+ years experience in analysis with expertise in different technologies, business areas, application wide analysis, and proposal of solutions
- Assemble, analyze, and represent business requirements
- Perform feasibility analysis, scope projects, prioritize deliverables, recommend alternative solutions and project strategies, and engage in negotiations
- Responsible for high level implementation plans, data and process models, cost estimating, cost benefits analysis, and return on investments
- Technical Project Solutions Managers should also be able to perform as team leaders when necessary
- Need someone who doesn't mind working with work that is transparent, is a solid communicator and can work with a small/close team
- Is open and honest
29
Financial Services Tech Advisory Consultant Resume Examples & Samples
- Experience in planning, designing and implementing modernisation technologies in Financial Services
- Understanding the value proposition of Legacy Value Creation with the desire and commitment to become a visionary thought leader
- Demonstrable knowledge of the regulatory nuances and security implications of deploying modernisation technologies within our Financial Services clients
- Broad range of skills, including business acumen, interpersonal, analytical and team working skills
- A wealth of experience and a proven track record of working within a consultancy environment
- Proven leadership and team management skills with ability to build, manage and foster a strong, dynamic team environment
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Financial Services Tech Advisory Consultant Resume Examples & Samples
- Experience in planning, designing and implementing Blockchain technologies in Financial Services
- Understanding the value proposition of Blockchain with the desire and commitment to become a visionary thought leader
- Demonstrable knowledge of the regulatory nuances and security implications of deploying Blockchain technologies within our Financial Services clients
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Future Tech Consultant Financial Services Resume Examples & Samples
- Charlotte Drougge, Leader FS Norway (LinkedIn)
- Eystein Haugaard, Leader FS Norway Technology Advisory (LinkedIn)
- Hans Kristian Aas, Leader Future Technology Norway (LinkedIn)
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Consultant, Tech Program Mgmt-itorg Resume Examples & Samples
- Drive all aspects of program management activity, including collaborating and coordinating across the organization
- Deep diving on key architectural components; discuss, debate and influence technical teams on system design
- Undergraduate degree and 8-10 years of relevant work experience or graduate degree and 6-8 years of relevant work experience
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Consultant, Tech Program Mgmt Resume Examples & Samples
- Primary interface for all client contact related to the utility service contract
- Primary P&L accountability for the performance of the utility service contract
- Enforcing compliance with established policies, practices, and processes defined by the Utility Practice
- Analyzing the operation for continuous improvement
- EMC Proven Professional Certification desired
- Involvement in the APJ business development team for new opportunites
- Technical understanding of Dell EMC technologies
- Process skill and financial analytics by meeting financial objectives by forecasting capacity requirements
- Communications and management skills
- Ability to comprehend and articulate Dell EMC technology concepts in conjunction with the Dell Financial Services offerings
- Experience with delivery services and transitional services
- Interface with Executive Sponsors and run Program Meetings
- Ability to lead, motivate and manage a matrix workgroup/environment
- ITIL Foundations v3 (Certification a plus)
- Possesses strong product/technology/industry knowledge in cloud & virtualization. (VMware products/environments a plus)
- Presentation skills
- Communication skills
- Leadership across multiple accounts in the APJ region (multi time zones)
- Coordinating resources across multiple teams
- Reporting and planning as per the agreed communication structure for each account
- Educating internal and external parties around our offerings
- Process improvement - actively taking part in making the Utility practice more efficient by leveraging shared teams
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Benefit Admin System Tech Consultant Resume Examples & Samples
- Serve as the primary resource for MMA MarketLink by supporting pre and post sales activity within MMA Midwest Hub by coordinating as necessary with the Hub’s Solution Consultant (SC)
- Responsible, with the SC, for ML training, education and support across the region/hub, including the delivery of product demonstrations that showcase the systems and products technically-advanced capabilities
- Educate and train Client Sales Executives (Producers) and Client Service teams on the pre & post sale process to provide maximum exposure and understanding of MarketLink
- Responsible for the maintenance, execution and distribution of client presentations, implementation worksheets and contract proposals
- Oversee the implementation process in coordination with account team and MarketLink team to ensure that key implementation milestones are met, and host the scheduled implementation calls with the account team and client. Manage milestones to ensure the project stays on target
- Serve as the overall MarketLink subject matter expert for the region/hub, including all elements of the MarketLink product/service continuum
- Provide counsel and guidance to sales and account management team members regarding ML carrier partnerships, pricing, implementation processes and timelines, and overall best practices
- Utilize and support standards for client presentations/communications, adhering to best practices that support clarity, quality and consistency, and promote the MMA MarketLink brand
- Identify opportunities for system functionality improvements and the implementation of processes and procedures by working closely with the National MarketLink team
- Remain abreast of marketplace, industry and competitor trends
- Assist the Hub leadership/management and client service teams with other tasks or projects related to MMA MarketLink as needed
- Responsible for quality assurance tasks for various client deliverables and procedures such as, but not limited to, carrier files, payroll files, billing reports, worksheets, confirms, and inbox requests
- Monitor, research, and resolve escalated client issues by utilizing Trion’s Issue Management System and other client specific tools, while coaching client team members on resolutions
- Assist with developing client-specific training guides for Call Center staff in support of clients’ benefit plan intricacies and for increased call volume during peak seasons
- Establish and cultivate relationships with clients, vendors, carriers and internal departments to ensure successful implementations, renewals and ongoing administration
- Ensure that ML Accounts are invoiced correctly
- Successful work history to include a minimum of 5-7 years of experience in product development, sales support, service marketing, and/or related experiences
- Bachelor degree in Business, Marketing, Communications, Management Information Systems (MIS), Computer Science, Mathematics or equivalent work experience is preferred
- Maintain valid, unrestricted required licensing as appropriate to all states in the territory, and meet continuing education requirements
- Ability to present product demonstrations confidentially, effectively and creatively, utilizing problem solving skills in order to develop successful solutions
- Ability to navigate through potential client relationships and relate to various levels within the client audience along with the ability to effectively address client objections
- Demonstrated ability to work under pressure to meet deadlines and adapt to changing needs in a high production environment
- Proven ability to follow through on and successfully execute tasks while adhering to specified quality standards
- Proficiency with Microsoft Word, Excel and PowerPoint to include work experience creating tables, charts, graphs, pivot tables, mail merger and formulas
- Working knowledge SQL required; Access highly preferred
- Excellent written, verbal and presentation skills are required
- Ability to operate standard office equipment
- Minimum experience of 1-3 years’ experience within a health care, health and welfare consulting, insurance brokerage, human resources consulting, or employee benefits related industry with experience working through an open enrollment or annual renewal benefits cycle preferred
- Ability to travel overnight to client and/or internal meetings
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Consultant, Tech Program Mgmt Resume Examples & Samples
- Must be able to drive clarity through ambiguous and complex dependencies, architectural challenges, recommend alternatives to ensure aggressive timelines are met
- Exceptional project management skills–planning, governance, program tracking, issue/risk management
- Identify big rocks, dependencies, pre and post launch challenges early, manage & mitigate risks, provide timely escalation management and reporting, encourage responsible risk taking to maximize business benefit
- Proven knowledge of engineering operations and software product lifecycle process, tools and metrics
- Strong leadership skills—ability to manage people, tasks, and resources at multiple levels of the organization and in a dynamic environment. It is critical to be able to effectively manage conflict and influence without direct authority
- Experience working with remote product delivery teams
- BS in Computer Science or related field
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Baxter Tech Consultant Resume Examples & Samples
- 1) Develops and documents policies, procedures, and SOPs for security monitoring and incident response
- 2) Develops and documents processes and procedures for risk validation activities. Risk validation involves the testing of newly implemented cybersecurity controls and creation of metrics and dashboards
- 3) Documents general roles and responsibilities for all involved individuals for security monitoring, incident response, and risk validation
- 4) Defines and documents security event definitions and rules for medical devices
- 5) Determines and documents current state of security event logging, per device
- 6) Creates a diagram that explains the security log architecture infrastructure to include data process flow and integration with Product Surveillance/ Complaint Handling and includes incident escalation plan/ procedure
- 7) Creates cybersecurity training materials for product surveillance, complaint handling, and pharmacovigilance team members
- 8) Develops incident response run books for 10 most likely / most impactful scenarios
- 9) Develops incident response tracking mechanism (i.e. ticketing system)
- 10) Develops and documents template for incident response testing
- 11) Develops and documents metrics and dashboards to illustrate risk posture of medical devices
- 1) Experience in creation of policies, processes, SOPs, etc
- 2) Experience in security monitoring of embedded systems preferred
- 3) Experience in incident response required
- 4) General understanding of the following technologies
- 6) Demonstrated problem solving, critical thinking and logical structuring skills
- 7) Well organized and pays attention to details
- 8) Self-starter with maturity to accept direction and work independently
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Consultant, Tech Program Management Resume Examples & Samples
- Responsible for leading the worldwide management and execution of cross-functional programs throughout the product/solution lifecycle using the Offer Lifecycle Process (OLP). For products/solutions in development, the Program Manager leads a core team through definition/requirements, planning, development, and launch
- In some cases, the Program Manager interacts with sales organizations and/or customers to communicate organizational information, strategies, capabilities etc. to aide business acquisition
- Leads cross-functional, World Wide core team(s), kicks off programs, establishes schedules and drives meetings
- Drives the core team to meet or exceed program objectives (Cost, Quality, Schedule, Features, Fulfillment/Continuity of Supply, Solution delivery across products & service offerings, and Customer Specific Needs)
- Develops Phase Review deliverable document(s), schedules timely executive review, and delivers phase reviews along with interim updates. Tracks progress, reports status and makes necessary corrections to achieve program objectives
- Builds effective, high performance core teams and provides ongoing performance feedback to functional management
- Leads the cross functional team to define the product/solution definition and requirements
- Works with the core team to establish plans to achieve the quality and customer experience goals Drives the creation, review and approval of the Program Plan
- Manages major risks and issues through effective contingency planning and proper escalation
- Ensures core team members communicate post mortem findings to the appropriate departments. Attaches each phase exit document lessons learned and review lessons learned for the next phase
- Analyzes and reports actual performance vs. Program goals
- Lead/develop department level or moderately complex process initiatives or business strategy
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Consultant, Tech Program Mgmt Resume Examples & Samples
- Lead release planning for related feature teams using Agile principles
- Develops communication plans and interfaces to execute on responsibilities
- Develops the integrated project plan, resource plan, contingency plan, release plan, and related program / project management artifacts
- Mid-level management responsibility
- Technical proficiency with types of projects to manage
- Strong product / technology / industry knowledge
- Bachelor’s Degree
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Tech Project Solutions Consultant Resume Examples & Samples
- Develop and support multiple applications to support critical AML monitoring function and remain in compliance with regulatory requirements
- Expertise in multiple technology skills with different technology stack, and ability to design, develop and lead onsite/offshore application team members using Agile and Waterfall methodologies
- Co-ordinate with business partners to understand the requirements and create detailed design documents for the application components
- Design and develop code that promotes reusability, maintainability and scalable performance
- Strong knowledge of SQL Server, ETL tools like SSIS
- Experience with version control tools like SVN and TFS
- Technical expertise includes web application development using .Net technologies
- Conduct internal design and code review with team members and provide feedback
- Analyze change impacts across application and work and review design documents
- Ability to troubleshoot application and resolve complex issues
- Prepare release plan, engage implementation teams and coordinate the software release
- Conduct peer reviews and provide feedback when required
- Involved Jira management and other deployment related activities
- Serve as an interface between development team and management for reporting the overall status of project/product from a Technical & Compliance stand point
- Support application development through system testing and user acceptance testing, bridge gap between business requirement and technical implementation when necessary
- 5-8 years of applicable experience
- .Net technologies
- SQL Server 2014,2008
- .Net framework 4.5, 4.0
- ETL: SSIS
- Windows applications
- C#, VB.net, ASP.net
- Data access technologies like ADO.net and Entity Framework
- Web Services and Web API
- Version Controls
- SVN and TFS
- Candidates requiring visa sponsorship will not be considered for this position**
- Responsibilities that include : Conducting discussions with business
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Senior Info Tech Business Consultant Ses Resume Examples & Samples
- Experience architecting, designing, and administering from an IT perspective Integration Architectures (“IA”) including modern Service Oriented Architectures (“SOA”) and legacy interface (e.g., batch) solutions
- Experience with modeling tools for data and integration
- Experience with data and integration governance programs, processes, and procedures
- Knowledge and skill in the areas of legacy (e.g. file-based, batch) and modern (e.g. SOA) integration architectures and interoperability standards, patterns, and protocols
- Knowledge and skill in the areas of commercial off the shelf (“COTS”) integration applications and solutions
- Knowledge and skill in the areas of conceptual, logical, and physical data modeling and service-oriented modeling
- Knowledge and skill in the areas of data and integration governance programs, policies, and procedures
- Knowledge of business analysis, technical analysis, and problem solving techniques
- Knowledge of software design, development processes, and documentation
- Knowledge of software requirement management and testing techniques
- Skill in translating technical concepts to business audience and business information to a technical audience
- Skill in Microsoft Suite products (i.e. Word, Excel, Outlook) and Visio software
- Ability to document and analyze user requirements
- Ability to communicate clearly and concisely with application end-users
- Ability to provide mentoring and facilitate teamwork
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Consultant, Tech Program Mgmt Resume Examples & Samples
- Present, communicate, and ability to influence LOB business leaders
- Lead multiple high visibility programs moderately complex in nature (technology, organizationally)
- Demonstrate ability to grow cross- functional team members by identifying develop opportunities
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Consultant, Tech Program Mgmt Resume Examples & Samples
- Lead daily stand-up for functional team
- Coordination and aligning with IT and business teams impacted by functional team’s work, changes, testing and deployments
- Manages the identification, resolution and escalation of project risks and issues
- Plans and executes project communications ensuring timely and accurate distribution of information, documentation, and issue resolution to all appropriate team members
- Provides technical and process guidance to project team
- Clarify and ensure there is understanding of business requirements/back log stories working directly with product owner, development and test teams
- Schedule and lead sprint planning meetings
- Monitor sprint progress and report status in weekly executive reviews
- 10+ years of relevant project management experience
- Self-direction and ability to deal with ambiguity in a fast-paced environment,
- Ability to work cross functionally in order to achieve desired results
- Ability to identify risks and manage them successfully
- Experience documenting technical requirements
- Hands on experience with XML, HTML, data feeds, web services/APIs, SQL server and Oracle databases
- Strong communication, presentation and partnering skills
- Proven Experience managing requirements, test cases, backlog and burn down charts
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Tech Project Solutions Consultant Resume Examples & Samples
- Able to troubleshoot and solve problems in a customer focused service environment Agile methodology or scrum master experience
- Effectively communicate and document business and IT information in line with agreed processes and procedures
- Balance technical and business issues as well as communicate appropriately with both technical and business experts
- Develop, define, and build project documentation that will enable business change
- Produce the project initiation documentation and obtain agreement from stakeholders
- Excellent organizational skills and the ability to communicate and co-ordinate across different groups
- Able to work accurately with good attention to detail
- Able to deliver quality solutions to project deadlines
- Flexibility to tackle problems & issues with enthusiasm and tenacity and recognize or anticipate issues that could disrupt productivity
- Able to operate calmly in a high pressure environment
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Consultant, Tech Program Mgmt Resume Examples & Samples
- Display - LCD/Touch
- Power - Adapter/Battery/Power Supply Unit
- Wireless - WWAN/WLAN Module
- Storage - SSD/HDD/eMMC/ODD
- I/O - Camera/Audio/Keyboard/Touchpad/Finger Print Reader
- Etc, throughout the product/solution lifecycle
- For devices in development, the Program Manager leads product development core team through product concept, definition/requirements, planning, development, and launch
- For devices in mass production, the Program Manager leads sustaining core team to manage feature enhancements, quality, continuity of supply, and cost reduction etc
- Drives the device core team to meet or exceed program objectives (Cost, Complexity, Quality, Schedule, Features, Fulfillment/Continuity of Supply, Solution delivery across products & service offerings, and Customer Specific Needs)
- Ensures core team members communicate post mortem findings to the appropriate departments. Attaches each phase exit document lessons learned and review lessons learned for the next phase and drive process improvement
- Analyzes and reports actual performance vs. program goals
- Supports and manages device operation improvement initiatives and cross-LOB initiatives, to enhance operation and process effectiveness
- 10+yrs of relevant experience in program management, key commodity / devices industry experience is a plus
- Cross-functional team management
- Ability to view situations objectively
- Ability to drive decisions
- Innovates
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Consultant, Tech Program Mgmt Resume Examples & Samples
- Defines and manages strategy and roadmap of education offerings aligned to a set of products or solutions and business priorities
- Drives a consultative engagement with stakeholders to understand requirements
- Manages the evolution of education offerings, end-to-end, from inception to retirement, analyzing offering performance and customer feedback throughout the lifecycle
- Analyzes audience and/or product/solution requirements to collaboratively determine best education solution, define end-to-end strategies for launch readiness and steady-state offerings, and impact to existing offerings (alignment to/replacement of) driving the definition and approvals of training plans
- Provides support to Stakeholder Enablement in conversations with stakeholders
- Drives Dell EMC Education Services virtual team aligned to product/set of products (product reviews, launch strategies, certification strategies, portfolio performance, etc)
- Works collaboratively with other product managers within/across portfolios to ensure consistency
- Develops/maintains subject matter expertise across product(s) within the portfolio as appropriate
- Participates in checkpoints with Content Development to ensure offering is delivered per negotiated SLAs
- Validates content adheres to quality standards and ensure final offering (content and delivery, if applicable) meets audience requirements
- Technology/domain knowledge and understanding of adult learning theory
- Consultative engagement with ability to negotiate and influence stakeholders (needs analysis, offer definition, education validation)
- Ability to triage and prioritize competing demands and determine alternate solutions
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Business Tech Analyst Consultant Resume Examples & Samples
- Provide expert data analysis or consultation regarding complex data processes, business processes and interfaces to support the business platforms
- Consults as an application or cross-functional platform expert on complex and/or highly visible projects using project management and business expertise to produce project deliverables
- Provides expert advice to enable project & platform teams to
- Make decisions based on how individual applications integrate with other enterprise-wide applications using knowledge of platforms, middle-ware, database structures and storage techniques
- Perform functional decomposition techniques to reengineer processes for continuous improvement
- Interprets complex data into simplified and high-level terminology and/or process flows
- Leads projects and provides consultation and direction to team or project teams. Ability to interpret complex data into simplified and high-level terminology and/or process flows easily understandable at all levels
- Advanced working knowledge of process functionality and understanding of multiple business platforms
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Tech-savvy Senior Consultant Resume Examples & Samples
- Agile Project lead planning, structuring and facilitation of project meetings and workshops with various stakeholders identifying pain point, defining Vision and To-be process
- Outlining, maintaining and presenting project plans and management decision papers
- Analysing and integrating strategic, operational and financial aspects or issues into projects
- Actively managing and escalating risks, as well as supporting the project team in creating high quality deliveries throughout all project phases
- Collection and documentation of requirements collection, as well as prioritisation thereof together with business representatives
- Creating, maintaining and presenting of blueprint documentation e.g. process maps, wire frames and pain point overviews
- Agile collaboration with subject matter experts and with development team throughout all project phases
- Driving and prioritising clarification in order to secure development of requirements and structuring and guiding test execution
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Consultant, Tech Program Mgmt Resume Examples & Samples
- Become an integrated member of the team focused on delivering incremental customer value via a release train model
- Drive train-level continuous improvement via Inspect & Adapt workshops and constant demonstration of a Kaizen mindset
- Work with Product Manager and Product Owner to align business strategy and PSI execution
- Facilitate release planning ceremonies and ensures adherence to Scaled Agile Framework (SAFe, see www.scaledagileframework.com ) methodology
- Provide daily leadership and coaching to scrum masters, team members, in the successful adoption and application of scaled agile practices
- Drive the Product Owners, Product Managers, Scrum teams to facilitate release planning preparedness (definition, grooming, scoping) to ensure that each release train has an actionable, prioritized backlog
- Ensure that the Program has high visibility and understanding of the critical data for the release train – dependencies, issues and risks, Inspect & Adapt plans, train-level metrics, etc. and communicates appropriately
- Define and publish the team’s PSI (Potentially Shippable Increment) objectives
- Lead Scrum of Scrums meetings
- Facilitate team collaboration with Technical Lead and System Architect to ensure high quality technical delivery
- Encourage scrum team and train-level quality practices by adhering to SAFe’s - Agile Software Engineering Practices for Achieving High Quality Code – including Agile architecture, continuous integration, acceptance test driven development (ATDD), and collective ownership
- Participate in Portfolio and Program Management process improvement and standardization activities
- Act as a role model and change agent from traditional project manager/program manager to Agile servant-leader
- Proven ability to deliver complex software features iteratively and reliably
- Strong understanding of SAFe or iterative development processes, including quality and testing best practices
- Possess a high degree of technical savvy, with a keen ability to learn new technology quickly and easily, storage related preferred
- Desire to work collaboratively with Agile teams and their stakeholders
- Strong servant-leadership skills
- Exceptional verbal and written communication skills, including understanding of technical writing requirements
- Experience interfacing with senior leadership
- Proven decision-making and problem-solving skills
- Background in IT, storage, or data management a plus
- Bachelors (Technical)
- One or more agile certifications (e.g., CSM, CSP, CSC, Scrum.org, ICAgile, PMI-ACP)
- SAFe Agilist, SAFe Program Consultant a plus
- 3 years of successful agile application working with increasing numbers of teams
- 7+ years relevant Program/Project Management experience
- Agile experience in a hardware oriented engineering team desirable
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Instructional Tech Consultant Resume Examples & Samples
- Recognized Teaching Certificate (state issued, Sloan-C, or similar), formal teaching experience and/or certificate/experience in professional training and development
- 2 years Learning Management System administration or administrative experience with a similar content management system
- Attach a detailed cover letter in which you explain how you meet each of the required minimum qualifications [and preferred qualifications, if applicable]. It is preferred that you provide that information in a bulleted list or within a table within your cover letter
- Attach a chronological resume including work experience, education, and applicable certifications. Please include the names, addresses and phone numbers for 3 professional references in your resume
- Complete the online application form and respond to the online questions
- Consult with and assist college, department, faculty, student, administration/staff, and the community in the selection and use of the most appropriate data, tools, or services to meet or client objectives
- Conducts needs assessments to translate college, department, faculty, student, administration/staff, and the community use of instructional technology and data into technical needs to meet project educational goals
- Estimate, implement and facilitate projects or tasks both large and small that are accurate, thorough and complete based on client needs
- Provide advanced technical expertise required to ensure that clients have access to required components of the instructional technology infrastructure
- Researches, investigates, and recommends solutions to instructional technology issues identified in capacity planning and needs assessments relative to teaching, technology, and learning
- Develop, coordinate and support regional, state, and local instructional technology events and workshops
- Develop advanced documentation, integrating and standardizing across multiple channels for instructional technology
- Direct and Develop instructional best practices using technology
- Assesses, develops, schedules and coordinates training and training materials for instructional technologies; prepares and presents advanced training sessions and instructional materials to individuals and groups based on needs assessments; provide directed training as needed
- Research, analyze, evaluate, document and recommend developing technologies, new capabilities, new software and/or hardware to meet institutional or client objectives
- Develop and foster advanced expertise with technologies relevant to institutional instructional platforms
- Attend and participate in educational technology user groups, establish relationships with personnel at other institutions in related fields
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Senior Business & Tech Consultant Resume Examples & Samples
- Using Project Management fundamentals to help drive projects and initiatives to successful conclusions
- Working with internal customers on the development of report requirement documents
- Development of medium to complex solutions using SQL Server Reporting Services (SSRS), Power BI, Excel Services or PowerPivot
- Support creation and maintenance of tabular models and cubes in PowerPivot or SQL Server Analysis Services (SSAS)
- Ability to develop medium to complex SQL against either Oracle or SQL Server databases
- Documenting warehouses to support cross training of co-workers
- Interface with internal organizations such as Resource Management or Metrics & Analysis to facilitate solution delivery
- Coordinates with Information Technology, and Technology Performance Optimization on technology requests
- Provide solutions to complex business problems in a systematic manner
- Uses knowledge of the Distribution processes (construct, maintain, customer orders, operate, restore) in development of solutions
- Uses technical understanding of existing reporting warehouses, or may develop local warehouses when necessary to support the development of solutions
- 4-Year Bachelor’s Degree in Technical or Business related field or 7 to 12 years of relevant experience
- Skilled in project management theories and principles, including Agile fundamentals
- Distribution, gas or business services background
- Report development, metrics, analytics experience
- Extensive knowledge of SQL Server Reporting Services (SSRS)
- Extensive knowledge of SQL (Oracle or SQL Server)
- Extensive knowledge of Data Warehousing fundamentals
- Experience with advanced Excel features (pivot tables, vlookup, etc)
- Demonstrated experience with Tabular or Multi-dimensional Models in PowerPivot or SQL Server Analysis Services (SSAS)
- Experience with BI tools such as Power BI
- Demonstrated collaboration skills
- Demonstrated organizational skill
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Acad Tech Consultant Resume Examples & Samples
- Serves in a consulting and leadership capacity to faculty, staff, and students in order to review and select available academic technologies
- Serve as project lead during upgrades/updates and in troubleshooting and testing academic technologies in the Teaching and Learning Center
- Assists in planning and managing special projects and initiatives related to the use of academic technology in teaching/learning
- Provides group and one-to-one consultation with faculty, staff and students in the use of academic technologies in support of teaching and learning activities
- Provide end-user support of assigned technologies
- Assures quality of front-end user training for faculty, staff, and students
- Identify, evaluate, and collaborate with Teaching and Learning Center staff and Information Technology Services to complex interface and usage issues
- Researches and disseminate information to the Academic Technology Consultant I and Instructional Designers to ensure the group remains current and innovative with technologies in teaching and learning
- Assures quality of end-user support of faculty, staff, and students in the use of academic technologies, such as course management systems, student response systems, curriculum mapping, web conferencing, testing software, etc
