Care Manager Cover Letter

I would like to submit my application for the care manager opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for comprehensive community support activities to assigned caseload, including assistance in identifying and utilizing community resources, liaison with other agencies and organizations, referral to appropriate community programs, completion of all necessary reports, home and community-based skills training.

Please consider my experience and qualifications for this position:

• Experience in settings that include inpatient, partial, and/or outpatient treatment and care management services in a behavioral care management organization preferred
• Demonstrates leadership qualities including time management, verbal and written communication skills, listening skills, problem solving and decision-making, priority setting, work delegation and work organization
• Case Management or similar certification preferred
• Customer focused with a high level empathy
• Critical thinking skills to view claims holistically
• Attention to detail to complete medication reconciliations
• Maintain current automobile insurance, registration and New York State inspeciation
• Completion of OPWDD Core Service Coordination Training within three months of hire

I would like to submit my application for the care manager opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for skilled assessment and triage, education, collaboration and coordination of healthcare and community resources.

Please consider my qualifications and experience:

• Provide assistance and /or intervention with children
• Perform all duties associated with job responsibilities
• Serves as a subject matter expert in quality and value-based care programs such as MIPS, ACOs, and payor pay-for-performance contracts
• Assists in educating practice staff on quality, payor, and government program requirements
• Attends learning sessions and shares information learned with team members
• Assists in the development of tools, education and workflow processes to assist the division(s) in meeting CMS, ACO, documentation, and payor quality initiatives
• Collaborates with interdisciplinary teams and leaders (PSG, Payer Contracting & Alignment, Quality and Payor Initiatives) to achieve the organization’s coordination of care goals, quality goals, and financial performance goals
• Conducts in-person and virtual meetings with practice managers, staff, providers and managers to communicate program goals, results, and provide education

I would like to submit my application for the care manager opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for associates with changes in policy and procedures, community resources, state and federal mandates.

Please consider my qualifications and experience:

• Current TB or Chest x-ray (if applicable)
• Part/ Time Memory Caregiver
• Caregiver Certified
• Current licensure as RN in the state of residence and/or practice or current licensure as a Social Worker in state of residence and/or practice
• LSW or other relevant clinical license
• Knowledge of member satisfaction/incident management and regulations
• Knowledge of health insurance, Medicaid, Medicare and MLTCP
• NYS Community Mental Health Assessment instrument and HCBS training completion preferred

I would like to submit my application for the care manager opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for educational and consultative resources to the facility regarding appropriate home care services and community resources.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Skillful use of computerized information systems and professional office software
• Minimum tying speed 40 wpm
• Successful completing during orientation of NYSDOH UAS assessment certification (online)
• Successful completion of MLTC care management certification course (online following orientation)
• Highest level of interpersonal skills to establish and maintain relationships with patients, families, physicians and coworkers
• Excellent communication in a fast pace work environment and interdepartmental team
• Strong engagement to promote a strong team culture
• Knowledge of word processing, spreadsheet, database, and presentation software

I submit this application to express my sincere interest in the care manager position.

Previously, I was responsible for support, pre and post release services for offenders which involve family members and community resources and social service agencies.

Please consider my qualifications and experience:

• Identifies and engages community resources to assist patients as needed
• Certification in Critical Case Manager (CCM)
• Care Manager to focus on prevention of hospital readmits
• Knowledge of quality/value-based care programs such as MIPS, ACOs, and pay-for-performance contracts preferred
• Experience in patient outreach/support, transition of care processes, and chronic care management preferred
• LCSW or LMSW
• Valid NJ RN and NY RN license preferred
• Comfort in learning and using digital tools