Client Service Consultant Cover Letter

I am excited to be applying for the position of client service consultant. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for health & group benefits consulting and manage client projects and relationships for select Health & Group Benefits clients.

Please consider my experience and qualifications for this position:

• Reports to a Director in the Melbourne business
• Potentially line managing or coaching more junior members of the team and developing strong leadership skills
• Working on initiatives with senior leaders in the business and hence developing and enhancing stakeholder management skills
• Working in an environment that is stimulating, very collaborative, where we all pull together as one team and we know how to have fun along the way
• Helping to manage and grow client relationships across a portfolio of existing and emerging new client accounts, ensuring a deep understanding of the client’s business
• Being key in proposals and pitches for new work, working with key leads across our expert areas to ensure the best thinking is leveraged to respond to clients’ business questions
• Going beyond the data to deliver a strong business narrative through workshops and presentations
• Being the lead or involved in broader office or company initiatives and growth areas

I am excited to be applying for the position of client service consultant. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for training for distributors and customers on all relevant features and benefits of using our products and consumables.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• A strong focus on client satisfaction in a relevant industry, preferrably with employee benefits, or as an HR/HRIS practitioner with systems experience
• Previous experience in banking or financial services is preferred
• Experience identifying alternatives and develop contingency plans
• Acknowledged as a change agent who challenges conventional thinking and the status quo
• Demonstrable PC Skills, including word processing, spreadsheet and presentation software
• Previous experience with workflow management and performance tracking systems
• Experience managing multiple high profile issues with varying scope preferred
• Possess strong deductive reasoning skills

I submit this application to express my sincere interest in the client service consultant position.

In the previous role, I was responsible for technical expertise for the development of new FA Products and develop SLD’s with your clients for the take on of these new products and services.

My experience is an excellent fit for the list of requirements in this job:

• Getting under the skin of clients’ business issues, diagnose business questions, co-create briefs with clients
• Key in ensuring the right ingredients are in place to deliver projects to a high standard
• Advanced Experience in Program Management
• Advanced Experience in Customer Solutions Support
• Advanced Experience in Solution Implementation
• Advanced Experience in Technical Solutions Communication
• FCA Principles
• Client implementation knowledge

I would like to submit my application for the client service consultant opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for in-depth information regarding online enrollment features, maintenance and technical issues related to the bank's products and services.

My experience is an excellent fit for the list of requirements in this job:

• Knowledge of Fixed Income, Equities, Emerging Market transaction practices
• In depth knowledge of Trade Capture and NT system workflows
• In depth knowledge of Fails Workstation, Omgeo CTM and Omgeo Alert
• Able to prioritise and organise workloads
• Able to work under pressure – meet deadlines, teamwork
• Experience in supporting or selling financial service software, equity research, quantitative equity solutions, or other services to financial advisors and institutional portfolio managers
• Outstanding relationship building, communication skills with an impetus for action
• A passionate interest for the financial industry and in particular direct investments in equities

In response to your job posting for client service consultant, I am including this letter and my resume for your review.

In the previous role, I was responsible for consultative product support to sales team, channel partners, systems integrators, OEMs, and customers (“technical advice”) relative to RTLS products and services.

Please consider my qualifications and experience:

• Previous process improvement, training and SOP experience
• Providing routine advice and guidance to prospective and current customers while handling day-to-day student registration
• Ensuring student and client satisfaction by providing a high level of internal
• Customer Service experience preferably in a call enter environment
• Strong consultative sales and service experience
• Experience in advising educational and career programs in an educational setting, especially as it pertains to international students
• Knowledge of investment operations across asset classes
• Attention to detail & works with a sense of urgency