IT Support Specialist Cover Letter

I am excited to be applying for the position of IT support specialist. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for 3rd line technical support across technologies such as - Windows Server 2008/2012, Active Directory, Group Policy, MS System Center Config Manager, Microsoft App-V, MS Internet Explorer, Browsium, Citrix XenApp/XenDesktop 7, Citrix XenApp 6 and Citrix XenApp 5.

Please consider my experience and qualifications for this position:

• Experience with Microsoft System Center suite of products or similar products
• Professional experience troubleshooting Microsoft Windows O/S, Microsoft Office Suite Dell / HP hardware
• Advanced knowledge of Macintosh OS 10.10x and 10.11.1x
• Assists with the development, implementation, and maintenance of
• Systems Administration/System Engineer certification in Microsoft, Linux and Network
• MCSE, MOS, A+ or Dell Certifications preferred
• Microsoft Desktop Operating System (Windows 7 & 10)
• Working knowledge of Dell Latitudes preferred

In response to your job posting for IT support specialist, I am including this letter and my resume for your review.

In the previous role, I was responsible for migration/upgrade solutions from Windows NT/ windows 2003 / 2008 AD to Windows 2012 AD.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Comply with all company policies when handing sensitive, confidential, and intellectual property information
• Monitor industry activities and identify and recommend potential solutions
• Supporting PCs/printers
• Supporting Client Computing Environment
• Strong knowledge of Microsoft Office and Windows environment
• Good knowledge of WAN/LAN and Wifi environments
• Good knowledge of tablet and smartphone technologies
• Excellent working knowledge of personal computer and peripherals

In response to your job posting for IT support specialist, I am including this letter and my resume for your review.

In my previous role, I was responsible for support for Microsoft based environment running Windows 7, Windows 2003/2008 servers ie.

My experience is an excellent fit for the list of requirements in this job:

• MSBI Stack predominantly on SSIS, SSAS
• Net, Web application & Web services development
• Knowledge or courses in Microsoft Office
• Provide support, inclusive of workstation, tablet, smartphone, network, audio/video, printer, camera/security systems and other client computing equipment and technologies
• Resolution, coordination, and escalation of Help Desk tickets (both hardware and software) with 3rd party providers
• Act with sense of urgency, escalate when necessary, and provide timely updates on projects and tasks
• Setup and support Microsoft Office Suite, Email, Calendar, and collaboration tools (Skype, OneDrive, etc)
• Setup and support Lotus Notes

I would like to submit my application for the IT support specialist opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for basic Windows Server and administration support for daily operations including 300 Windows 2008 and 2012 virtual machines hosted in Microsoft Azure.

My experience is an excellent fit for the list of requirements in this job:

• Local and networked printer setup and support
• Collaborate with mobile device carriers (ATT, Verizon, etc) for device support
• Ensure the application of monthly security and anti-virus updates to client computers
• Administer Domino server
• Hardware Break/Fix (tablet PC, smartphone, laptops)
• Enterprise Workstation deployment planning and execution
• Procure, install, test, and setup IT equipment and technologies in accordance with IT security and standards
• Communicate effectively and timely with staff on IT changes and impact

In response to your job posting for IT support specialist, I am including this letter and my resume for your review.

In my previous role, I was responsible for hands on SME level of Windows Server 2008 / 2012.

Please consider my qualifications and experience:

• Experience in systems operations and maintenance
• Experience in systems operations, maintenance, and troubleshooting
• Develop and maintain a sense of ownership as it relates to the effective use of technology
• Keep current with the latest technologies and best practices with regards to IT support and operations
• Demonstrated experience in making seemingly complex technologies feel simple, thereby developing a trust that extends through and beyond the IT organization
• Experience with Computer and Server Operating Systems (e.g., Windows, DOS
• Experience with Microsoft Windows operating system environment
• Experience with personal computer hardware (desktop and laptops)