Account Manager, Travel Job Description
Account Manager, Travel Duties & Responsibilities
To write an effective account manager, travel job description, begin by listing detailed duties, responsibilities and expectations. We have included account manager, travel job description templates that you can modify and use.
Sample responsibilities for this position include:
Account Manager, Travel Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Account Manager, Travel
Typically a job would require a certain level of education.
Employers hiring for the account manager, travel job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Marketing, Business/Administration, Management, Education, MBA, Economics, Accounting, Hospitality Management, Hotel and Restaurant Management
Skills for Account Manager, Travel
Desired skills for account manager, travel include:
Desired experience for account manager, travel includes:
Account Manager, Travel Examples
Account Manager, Travel Job Description
- Partner with corporate enterprise clients regarding integration and technology of its travel tooling
- Co-create with internal departments including customer testimonials and relevant content pieces
- Provide local perspective on preferred approach by working closely with internal cross-functional stakeholders across Customer Experience, Marketing, Product, and Analytics
- Provide training to potential and existing clients
- Present at industry events
- Provide the best possible environment in which your team can work successfully, and represent the interests of your team internally externally
- Show self initiative within your own region work closely with internal stakeholders across Customer Experience, Marketing, Product and Analytics in Amsterdam and Europe
- Build and further improve relationships with existing and new SME clients
- Work closely with internal teams to ensure contractual commitments are met
- Responding to and resolving time-sensitive client issues
- Schedule and attend client meetings
- Identify opportunities for the client partnerships, brand associations and events to have a presence at
- Respond to media requests, ensure each incoming request has been answered
- Established press, blogger and influencer contacts
- Existing contacts with national design, architecture, hospitality, lifestyle and online media
- Experience overseeing product and showroom launches, new projects, large-scale events, creating compelling brand partnerships, and having worked across the agency to seek out client collaborations
Account Manager, Travel Job Description
- Report and complete monthly analysis in line with business requirements, includes posting activity on internal group web site
- You will build strong relations with all Inflight partners internal partners (Marketing, Merchandising, Finance, Demand planning and Operatio
- You will be initiating and executing as a minimum quarterly business meetings with key Inflight partners
- You will be negotiating annual listing and commercial agreements in line with the company strategy for all Inflight partners
- You will prepare and implement a detailed business and growth plan for all Inflight partners
- You will be responsible for budget and forecast of the Inflight customers
- You will analyze and react to the business development, working closely with the Inflight partners
- You will report monthly sales, returns, profit and forecasting according to budget to management
- You will contribute to building and collecting internal detailed market and competition knowledge working closely with the Inflight partners
- You will attend TFWA fair for business meetings with all attending Inflight partners
- Ability to communicate clearly, articulately, and engagingly about a variety of clients and areas both verbally and in writing
- Hard-working, proactive, and capable
- Ability to prioritize and manage a variety of client demands and schedules
- Excellent and thorough understanding of the media industry and the changing role of PR
- Track record in successfully selling complex software solutions
- Proven ability to work well as part of a complex matrix and extended sales team
Account Manager, Travel Job Description
- Provide support to and work together with Supplier Relations
- Organize, prepare and/or participate in customer event / training seminars, where appropriate
- Follow-up on centralized promotion campaigns
- Develop comprehensive strategic plans to grow market share from transient and group revenue, and to generate and maximize business for the Hotel
- Be the first point of contact for strategic technology partners in the US
- Monitor research and report findings on market developments in the OBE industry
- Create and execute on strategic account plans for designated accounts
- Liaise with other commercial teams within Business Bookers department in the US and Amsterdam including the SMB, Enterprise, and Travel Management Companies (TMC) Teams
- Responsible for maintaining/further develop Travel Retail & DutyFree customers in North America
- Annual negotiations on portfolio, pricing, visibility, promotions and re-investment
- Knowledge of handling touristic booking and/or distribution systems knowledge of e-commerce are an advantage
- Very good German and good English skills
- You understand the dynamics of the business travel industry, particularly hotels or e-commerce activities
- You are able to travel and in possession of a valid European drivers license
- Working with Global CDS, ensure each country is providing the required data within the agreed delivery time
- Bachelor's degree or equivalent - MBA with a focus on Supply Chain / Management preferred
Account Manager, Travel Job Description
- Contribute towards both team Engagement and HPC environment
- Develop and execute a regional travel cost management business plan, detailing objectives, strategies and measurable targets
- Drive client compliance and growth with directly procured products and services from FCM
- Work with internal teams, including operations, technology, product and finance to drive a common service delivery to the client
- Using the FCM MIR tools, provide formal reviews of the client’s travel program including analysis, commentary and recommendations pertinent to the client and local supplier tactics
- Quarterly provision and detailed analysis of client summary
- Provide recommendations to clients on strategic direction of program in respect to booking, and compliance bench-marked to like clients
- Work with local country Account Managers and Operational teams to drive a common service delivery to the client
- Working with local country Account Managers provide assistance to the client for local, regional and/or global airline negotiations
- Quarterly provision and detailed analysis of client summary Profit and Loss Statement
- We expect minimum 5 years of sales experience with FMCG and preferably within Travel Retail
- You have experience with working within an international environment and across multiple cultures
- Structured and proactive approach
- Used to working with many stakeholders
- 5+ yrs of corporate travel industry experience in account management or management role
- Thorough knowledge of business travel account and operations management
Account Manager, Travel Job Description
- Sell-In, Sell-Out and ROI
- Create and manage business improvement plans, as required
- Crisis Management responsibility plans and tools
- A competitive base salary plus rewarding earning potential
- The opportunity to run your own portfolio with the support of highly experienced team members and a global network
- Access to an Emerging Leader program, giving you access to mentoring opportunities with our senior leadership team
- Ongoing training and development with opportunities to work overseas if desired
- The world renowned benefits of becoming part of the Flight Centre Travel Group including access to discount travel, global career opportunities and access to free health and financial consultations
- Liaise with high potential OBE/TMC partners and internal support departments to solve ongoing issues
- Provide training (workshops and webinars) to potential and existing OBE/TMC partners
- Strong knowledge of business English and business acumen
- Thorough knowledge of business travel management - Account Management and Operations
- Effective communications skills (oral, written & presentation)
- College degree and minimum of 5 years of work experience in a B2B environment
- Preferred minimum of 3 years of demonstrated success in account management in a Corporate Travel Agency environment
- Minimum of 5 years work experience in the marketing, communications, hospitality or advertising industries