Business Travel Manager Job Description
Business Travel Manager Duties & Responsibilities
To write an effective business travel manager job description, begin by listing detailed duties, responsibilities and expectations. We have included business travel manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Business Travel Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Business Travel Manager
List any licenses or certifications required by the position: GMS, EA, CPA, ISM, APICS
Education for Business Travel Manager
Typically a job would require a certain level of education.
Employers hiring for the business travel manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Marketing, Business/Administration, Hotel and Restaurant Management, Education, Business, MBA, Management, Hospitality, Finance, Project Management
Skills for Business Travel Manager
Desired skills for business travel manager include:
Desired experience for business travel manager includes:
Business Travel Manager Examples
Business Travel Manager Job Description
- Work on monthly and quarterly financial reporting, for example monthly management reports and retail sales commentaries, quarterly flagship and magic quadrant reports 10%
- First point of contact for enterprise travel buyers/clients
- Manage key partners by building deep relationship with the relevant stakeholders
- Liaise with key accounts and Sales Managers to solve ongoing issues
- Work with Sales Managers and client on long-term goals and new initiatives to maximize growth and meet customer needs
- Grow usage and adoption of the service in accounts
- Work closely with internal cross-functional stakeholders across Customer Experience, Marketing, Product, and Analytics
- Within the agreed framework of WTR strategies and Annual Financial Budgets develop and successfully implement a Business Development plan for the area / key accounts / markets to deliver the annual objectives
- Propose a merchandising and promotions plan and ensure its implementation in order to optimise WTR’s point of sale exposure
- Ensure full compliance with all relevant legislation and company policies and practices in the area of responsibility
- Creative in developing solutions and strong attention to detail and consistency in service deliver
- Bachelor’s degree, MBA degree preferable
- Demonstrates excellent written and verbal communication skills to effectively communicate with all levels of management
- Post-graduate/MBA (or Bachelor’s degree with at least 7+ years of relevant experience)
- HR Operations/tax/payroll background a plus
- Elaborate and ensure forecast accuracy for the given area, in conjunction with Senior Development Manager and CSC requirements
Business Travel Manager Job Description
- Provide local support to properly execute WTR participation in regional trade fairs / events
- Drive the relationships necessary to reach mutually beneficial objectives and the cross-functional commitments to achieve them
- Provide quarterly updates (at a minimum) to executive teams short, mid, and long term strategic and tactical plans
- Own the definition and execution of the partner launch plan for new business unit partners
- Acts as thought leader to advise Global Business Travel Tax Operations leadership not only on project definition and execution, but on the overall Program’s design and execution identifying opportunities to make Program more effective and efficient
- Assess and create plan to deliver and drive the Program – determine needed resources and methods to drive success
- Build and lead team consisting of direct hires and aligned resources across multiple stakeholder organizations
- Develop detailed project plans and drive execution, ensuring tasks are delivered on time and on budget using best in class project management methodology, tools and techniques
- Will be personally accountable for execution of certain high-level project tasks, while supporting other team members on the execution of defined work streams
- Proactively organize and communicate project updates and developments to key stakeholders, ensuring awareness and appropriate action is taken
- Cross-cultural knowledge
- Ability to achieve superior results in different markets with varying degrees of maturity
- 3-5 years in a similar function
- Export or international experience
- Duty Free / Travel Retail experience is a must
- Key national and sales account management
Business Travel Manager Job Description
- Become a subject matter expert and help shape overall direction of the Program
- International travel expected and required as additional business travel lanes are planned, designed and implemented
- Additional responsibilities to be defined as the Program matures and transitions into on-going operations
- Provide local perspective on preferred approach by working closely with internal cross-functional stakeholders across Partner Services, Customer Experience, Marketing, Product, and Analytics
- Prospect for new contract business using a wide variety of methods including phone calls, outside sales calls, attending community functions, internet prospecting, supplier partnerships, trade journals
- Negotiate and close contracts that meet the hotel's business plan objectives
- Preparation and presentation of P&L statements covering customer profitability
- Create monthly reports on WHS / RET development per region (sales, KPI´s, BP´s )
- Administer the marketing automation platform, managing the strategy, roadmap and data quality
- Work with outside agencies and internal technical teams on systems integration
- P&L-Finance skills
- Commercial Account Planning
- Result orientated mindset
- Minimum one - three years hotel sales experience
- IBT market knowledge preferred
- 3+ years’ experience in project work and process re-engineering including involvement in project planning, project execution, requirements and solution development, process mapping and service improvement
Business Travel Manager Job Description
- Managing vendor relationships and engaging with stakeholders at all levels
- Acting as an escalation point for complex issues, and creating an environment that supports a culture of trust, respect and integrity irrespective of geographical location
- Develop and build good relationships with your team whilst developing and mentoring talent
- Conduct the appropriate number of performance management/reviews and appraisals
- Manage absenteeism, sickness and holidays
- To support customer bookings and enquiries to maintain KPIs and SLAs
- Assist with out of hours management cover
- Ensure that customer complaint processes and procedures are adhered to and corrective action is taken
- Responsible for managing the monthly estimate process, which includes working closely with Brand Management to project forward revenue by analyzing retail vs
- On-going review of monthly retail and net sales and P&L performance, highlight key line-item spending variances for prompt follow-up by Brand Management, track actuals vs
- Very good knowledge of French TMC ‘s ecosystem and travel related ecosystem
- 3 to 5 years experience in partner management and development
- Experience in negotiating partner agreements
- Collaborate with the technical teams to realize solutions for each thematic solution area, including reference architectures, patterns, automation for one-click deployment, release plan
- Education- an MBA is desired
- Strong computer literacy with MS Office Suite of programmes is essential
Business Travel Manager Job Description
- Prepare the annual budget by working closely with Brand Management and taking into account key business drivers and then leveraging the available resources within the constraints of the Target KPI’s
- Responsible for the financial close which includes analyzing departmental spend, variance commentary, preparing journal entries, and working closely with our Lachen Switzerland and local Accounting Teams to ensure the close is done timely and in accordance with GAAP
- Drive the quarterly door P&L review and provide meaningful commentary to Brand Management
- Prepare new door P&L’s and help management assess new distribution opportunities
- Actively participate in periodic monthly estimate conference calls with the TR NY team
- Work closely with Brand Management Teams to support the procurement process and provide coding block guidance where needed
- Create and implement strategic prospecting and action plans
- Actively participate, orchestrate, and initiate projects and meetings as required to achieve sales goals and brand objectives
- Conduct outside sales calls and highly polished presentations to hospitality companies
- Methodically solicit potential clients for future business on an on-going basis
- Good Administrator
- Excellent sales and negotiation skills with the ability to close accounts
- Demonstrated success in developing and delivering presentations, both independently and as part of a cross-functional team
- You have excellent communication skills in German and English and can influence the right people at the right level
- The fundamental purpose of this role is to establish and maintain long term channel partnerships the drive increase client deployment services revenue
- Maintain a strong understanding of the business drivers, emerging capabilities and competitive landscape