Analyst, Business Process Job Description
Analyst, Business Process Duties & Responsibilities
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Analyst, Business Process Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Analyst, Business Process
List any licenses or certifications required by the position: PMP, ITIL, BPM, SCRUM, PKI, IIBA, CBAP, ISO, APICS, LSS
Education for Analyst, Business Process
Typically a job would require a certain level of education.
Employers hiring for the analyst, business process job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Education, Computer Science, Engineering, Finance, Business/Administration, Information Systems, Technical, Management, Accounting
Skills for Analyst, Business Process
Desired skills for analyst, business process include:
Desired experience for analyst, business process includes:
Analyst, Business Process Examples
Analyst, Business Process Job Description
- Updating & maintaining Proposition Guide
- Support UAT testing, through upskilling on core systems and executing test cases
- Identify, assess, and govern transaction upside opportunities that will lead to incremental revenue for existing AOD customers
- Identify, assess, and govern other AOD “revenue leakage” initiatives, as assigned
- Provide options for developing organizational and procedural strategies for implementing new operational and/or business functions
- Assist in the development and implementation of plans and mission critical agency documents using knowledge of specific agency mission and goals
- Provide expertise in the areas of organizational integration and change efforts, such as budget and human capital consolidation, organizational and mission realignment, and policy and procedures
- Provide expertise in organizational structure and human capital management in order to ensure alignment with organizational goals
- Develops hard copy and electronic reports as required
- Assist in the development of talent across the Industrialization teams by providing mentoring to individuals and teams, supporting the implementation of High Performance Teaming methodologies as appropriate
- 3+ years relevant hedge fund, compliance/AML and legal experience and legal/paralegal experience
- Bachelor’s Degree from a four-year college or university or equivalent relevant experience
- Yellow Belt Six Sigma Certification or equivalent
- Ability to independently resolve complex problems required
- Minimum years of experience in a banking operations environment
- Minimum 5 years of experience in data architecture, governance and in writing business and / or system requirements and business / finance analysis
Analyst, Business Process Job Description
- Utilizes MS Office Suite, SAP, FM Systems, Service Now, and other applications
- Works with units to develop customer feedback surveys, deploy the surveys
- Performs various quantitative, qualitative and statistical data analyses when needed, and provides detailed reports of the results
- Participates in initiatives supporting business continuity planning and execution
- Assists in the development, coordination, and delivery of operational and process improvement training programs to employees
- Works with operational units to implement operational improvement methodologies, quality management systems, and related projects and programs
- Provides project guidance and assistance (when appropriate) to units working on operations improvement projects, identifying root causes and taking corrective actions
- Provides operations improvement mentorship and support to staff in operational units
- Act as an operational excellence expert and resource for Business and Finance and units throughout the university
- Participates in executing process components of ongoing system implementation project plans
- Hands-on experience with Business Process Model Notation, prototyping tools
- Exercises judgment requiring more in-depth knowledge using generally defined practices and policies in selecting methods and techniques for obtaining solutions
- Expert Excel skills including pivot tables, complex formulas, advanced queries, visualizations
- Experience with Invest One and or Garradin systems highly desirable
- Bachelor's degree and professional project certification preferred
- Bachelor’s degree or higher in Engineering, Mathematics, Finance, Business, Marketing or Management
Analyst, Business Process Job Description
- Analyze, design, develop, maintain, test, implement, document, and support SAP systems and configurations varying from low to high complexity with a sense of urgency and commitment
- Supports regional roll-out of data- and process mining tool and acts as business support to the APAC affiliates and as link to the Headquarters
- Participates in SSC KPI Project and represents SSC view in other process improvement or transparency initiatives
- Data collection & reporting to be adapted as necessary for purposes of KPI calculations and data provision for use in the Global Charging Model for the purpose of charging end customers of the SSCs on a global level
- Interacts and aligns with all Affiliates Finance Managers and HQ teams regarding timelines, deliverables and data quality
- Manages the design, assembly, analysis, maintenance and distribution of Key Performance Indicator (KPI) reports and dashboards for all conversion teams
- Analyzes all contact center data systems and repositories, and interprets results to point out significant differences in relationships among sources of information
- Manages trends and identify potential operational problems and implement solutions
- Identifies and implements process improvements and quality based on analysis from call center stats (call/order ratio, service level, abandonment rate)
- Creates the appropriate performance measurements for CS to increase customer satisfaction and decrease inefficiencies
- Ability to learn, adapt to and master technological tools and programs to accomplish desired major responsibilities
- Ability to hold high standards for self and for others on the team
- Business Process, Business Analysis, and/or Lean/Six Sigma certifications preferred Project Management and/or Agile certifications a plus
- Experience with business process discovery, modeling and analysis (BPMA, BPMN) tools and an understanding of BPI/BPM methodologies and approaches (DMAIC, PDCA, OODA Loop)
- Familiarity with Change Management theories and best practice approaches
- Experience working on projects using a variety of process redesign methods (such as business process re-engineering, value chain analysis, lean Six Sigma or total quality management)
Analyst, Business Process Job Description
- Communicate status and issues with functional manager and project manager
- Assist in development & implementation of internal processes
- Analyze existing data and processes to identify efficiency gains
- Work with cross functional teams to facilitate global improvement initiatives
- Manage and report on key performance indicators across multi-departments
- Prepare technical reports by collecting, analyzing and trending business activities
- Be able to identify different ways to measure customer satisfaction
- Be able to work under pressure and be able to reach deadlines
- Recommends controls by identifying problems
- Improve systems by exploring the current practices and suggesting modifications
- A keen sense of organizational change techniques that will engage employees and drive the adoption of process improvement
- Advanced experience of process modelling with tools such as ARIS, Blueworks and MS Visio
- Six Sigma Yellow or Green Belt with 1-2 years of experience working with process improvement methodologies (Six Sigma, KANBAN, Rational Tools, Kaizen)
- Must be able to work in and with other teams and as an individual contributor
- Familiar with Data Life Cycle Management concepts
- Minimum of 12 years of work experience, including experience working both in Operations/Manufacturing within a Product Business Unit
Analyst, Business Process Job Description
- Provides leadership in determining business and user requirement specifications
- Interprets and implements requirement practices and processes
- Develops and analyses product planning
- Designs, creates, and maintains technical documentation as required
- Development of documentation includes procedure documents, presentation documents, white papers
- All writing should be concise, focused, easy to understand, and free of errors Assist in mapping processes to then develop procedures from stated roles and responsibilities
- Proactively working with Project Managers in identifying and resolving issues that would present a risk to on-time implementation of programs or projects Managing document libraries
- Maintains portfolio view of work, including priority, status, budget and staff loading
- Applies understanding of how processes should work to operational improvements and optimize or automate processes
- Collects and analyzes metrics around each process
- This is not an IT development position Must have demonstrated hands on experience in supply chain processes using advanced planning tools such as RapidResponse, APO, i2 or ASCP, and business intelligence tools such as Business Objects Possess strong communication and interpersonal skills Possess excellent analytical modeling skills
- Experience in Business Intelligent/Datawarehouse as end user would be an advantage
- Working knowledge of journal entry, application balancing and bank operations preferable
- Must have 2 years of previous internal or external audit experience
- Must be able to use a typewriter, facsimile, copier, calculator, telephone, and magnetic ink character recognition (MICR) encoder
- Must be capable of reviewing general ledger accounts, reconciliations, suspense items, and other accounting related transactions to identify issues and exposures relative to financial statement impact and internal controls