Application Services Job Description
Application Services Duties & Responsibilities
To write an effective application services job description, begin by listing detailed duties, responsibilities and expectations. We have included application services job description templates that you can modify and use.
Sample responsibilities for this position include:
Application Services Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Application Services
List any licenses or certifications required by the position: ITIL, PMP, SSL, PMBOK, SAP, PMI, PI, PM, IBM, AWS
Education for Application Services
Typically a job would require a certain level of education.
Employers hiring for the application services job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Computer Science, Education, Engineering, Business, Information Technology, Management, Technical, Information Systems, Leadership, Business/Administration
Skills for Application Services
Desired skills for application services include:
Desired experience for application services includes:
Application Services Examples
Application Services Job Description
- Embraces changes and reacts positively
- Builds successful relationships within the team
- Co-operates fully with others and maintains good relationships with all members of the team
- Actively listens to others’ opinions and ideas
- Helps others in the team to accomplish their goals
- Starts building relationships outside of team
- Supports all existing locally developed applications such as EDPTS and Clinical Portal GOTS applications like OR Scheduling
- Collaborate with key business stakeholders, IT, external partners and vendors to implement effective and resilient solutions
- Build/execute project plans and manage/guide project teams using the IT SDLC methodology
- Responsible for providing effective solutions in Procurement, Supply chain, HR, and Finance business process areas
- Direct and motivate staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team
- Work with business clients for the implementation of application programs impact on improving the business, liaison between operations, various internal technology groups and external system clients
- Provide effort estimations as required
- Proficiency in PowerShell, Java
- Knowledge and/or experience in applications security assessment
- Strong knowledge of Windows OS Internals
Application Services Job Description
- Work effectively with cross functional business teams, IT, external partners and vendors
- Architect solutions and effectively present them to all level of business & IT teams
- Lead projects from discovery through deployment, enhancements, changes or upgrades
- Undertake post-implementation support and troubleshoot and resolve systems issues working with the customer support team
- Manage delivery of Oracle EBS, Agile PLM, Demand Management solutions
- Applies managerial and operational controls to maximize return on technology and personnel investments
- Prioritize and direct operational support activities, , make work assignments to staff, matching task requirements to skills
- Evolve the Application services support model to evolve from being on-prem centric to a more hybrid on-prem/remote hosting offering
- Considering the extent to which this function is customer facing, create a new model via which sustained trusted customer relationships are created and nurtured, not just when services are procured for a go-live, major upgrade, or significant incident
- Drive process level direction regarding standards, budget constraints and other requirements
- Familiar with Perfmon, Sysinternals Suite (Process Monitor, Process Explorer), xPerf
- Minimum of 3+ years experience with Problem & Incident Management
- Experience with Scripting languages Powershell, Python, PERL, Shell Scripting
- Above-average expertise with Microsoft Office
- Windows Clustering including application clustering (e.g, SQL, IIS
- Passion for providing outstanding support for inbound incident tickets, foresight to manage risk and scale
Application Services Job Description
- Provide strategic direction for the R&D organization in all areas of Application services
- Manage and direct the personnel actions for the Application services staff which includes but is not limited to, approving vacation, scheduling employees, training and evaluating employees, coaching and counseling when appropriate, and making salary or merit increase recommendations
- Instruct, assign and direct the activities of the Application services staff to ensure that the work performed meets the needs of EIS Services customers
- Direct or perform activities, which include, but are not limited to capacity planning, project status reporting and implementing Application services process improvement
- Responsible for all enterprise applications
- Develop multi-year application strategy and roadmap aligned with the business strategy and technology roadmaps
- Develop departmental KPIs and manage and report to these metrics
- Develop service catalogs and SLAs for services provided
- Maintain application and tools to supported versions
- Manage client expectations for application portfolio, support and delivery
- Systems administration responsibilities include XenApp 7.5, Symantec Workspace Streaming, Microsoft App-V 5.0, Citrix, applications-related administration, virtualization technologies, systems monitoring/management
- At least 3 years experience using Spring framework
- Must be eligible to wok in Canada
- Experience with CyberArk, PowerBroker, CA ControlMinder, Centrify, Priviledge, Enterprise Random Password Manager (ERPM), Secret Server or other related solution
- One year experience of applications development that includes the design, development, and implementation of web, desktop, and/or mobile applications
- Oracle database management systems
Application Services Job Description
- Deliver application recommendations consistent with architectural standards that drive significant value back into the organization relative to IT investments
- Must have cross functional knowledge in Logistics Execution (LE), Material Management (MM), Finance and Controlling (FICO)
- Having experience in Plastic manufacturing industry would be a plus
- Ensures that service resources are assigned for the timely resolution of application services incidents and requests
- Assist in coordinating the Application Data Verification process, and is responsible for initial residency determination
- Assist in applicant record clean-up by properly matching applications and supplemental documentation to correct student files
- In partnership with the Pre-Collegiate Academic Outreach staff, serve as a liaison on behalf of Undergraduate Admissions to assist in streamlining application processing for designated program attendees
- Assist in processing high school and college transcripts, test scores, and supplemental application documents by inputting data into the student information system (CU-SIS)
- Assist the operations team in processing and completing various assignments each semester including the missing credential project, end of semester incomplete application project, Post-Bac program application processing, record purge project and other clerical related functions
- Grow and refine reusable code library and services
- Experience with API frameworks, Swagger or RAML
- 6+ years of related experience including planning and implementing healthcare applications
- Knowledge of Web based application traditional client/server applications
- Experience with design & development of custom solutions covering the investment decision support suite, including experience with vendor terminals like Factset, Bloomberg, and Capital IQ
- Minimum 10 years of experience managing business systems analysts and influencing business groups
- Extensive experience in managing sucessfyll ERP implementations
Application Services Job Description
- Responsible for all data application data models, guiding principles, data needs of applications and for identification of process improvements related to such activity
- Responsible for ensuring data quality of all data created and distributed from applications
- Build and manage high performance development/architect teams and meet the needs of a diverse staff by promoting and providing a satisfying work environment
- Direct the coordination of resources assigned to various project teams to ensure the delivery of large-scale projects within time and budget
- Define strategy and metrics for the Application Data Services team
- Act as a resource to coworkers
- Participate in team and professional meetings and provide input to business partners
- Responsible for learning and becoming proficient on assigned systems with guidance
- Responsible for the maintenance and configuration of assigned systems under supervision
- Actively participates in design and development assignments with assistance
- Excellent functional and technical knowledge of Oracle EBS, Agile PLM, Demand Management platforms
- Strong Oracle EBS application knowledge of Oracle Payables, General Ledger, Cash Management, Assets, Receivables (Invoicing, Billing, Collections, Taxation) and OM modules
- Proven ability to influence and partner closely with various business function in fast paced and dynamic business environment
- Proven project management experience with excellent verbal & written communication
- Able to juggle multiple projects & tasks, successfully prioritize and deliver results in the face of competing business interests
- Experience in managing outside vendors and third-party based SAAS services