Billing Supervisor Job Description
Billing supervisor
provides functional and technical guidance to the L2 Support team with respect to Real Time Eligibility, AMG Medical Billing, Clinical Coding, and Quality Assurance.
Billing Supervisor Duties & Responsibilities
To write an effective billing supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included billing supervisor job description templates that you can modify and use.
Sample responsibilities for this position include:
Participates in cross-functional teams by lending support and providing leadership
Candidate will supervise billing functions of multiple business units in the Alpharetta location
Train and provide development opportunities for staff
Safety – Maintains a safe office-working environment
Manage team responsible for customer invoicing functions to meet overall Constellation goals and initiatives
Create and review un-billed revenue reports and identify results including any trends to leadership
Develop quarterly documentation/training materials and facilitate training on new system functionality and enhancements for billing, data management, and customer care end users
Review and provide departmental approval for non-standard proposals to ensure the billing team can support requested invoicing needs of the customer
Lead a team of 8-10 Operations administrator staff
Respond to escalated Fee Billing operational inquiries from Managed Solutions Group and DS branches within established SLAs (service level agreements.)
Billing Supervisor Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Billing Supervisor
List any licenses or certifications required by the position: CPC, ITIL, CCS, BI
Education for Billing Supervisor
Typically a job would require a certain level of education.
Employers hiring for the billing supervisor job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Accounting, Finance, Business, Education, Associates, Business/Administration, Healthcare, Business/Management, Management, Medical Billing
Skills for Billing Supervisor
Desired skills for billing supervisor include:
CPT IV and ICD-9 coding
Excel
Billing systems
HCPC coding and medical terminology
Medical insurance billing and collections with CPT
Overall understanding of managed care products
Word and other Windows applications
Accounting principles
General medical office procedures
Desired experience for billing supervisor includes:
Proficient use of MS excels – large speared sheets, pivot tables, sorting, reporting
University degree (BA/BS or equivalent) required
Must be able to extract and present information with analysis and summary recommendations
In depth understanding of Access and SQL
Detail orientation and the ability to multi-task
4 years Billing & Customer Service experience
Billing Supervisor Examples
1
Billing Supervisor Job Description
Job Description Example
Our growing company is looking to fill the role of billing supervisor. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for billing supervisor
- Supervises team to deliver appropriate solutions to achieve objectives that provide a recommendable customer experience while protecting the company, shareholders, and customers
- Ensure that team meets all corporate mandated training requirements (compliance, safety)
- Responsible for the financial assistance program
- Accomplish billing resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees
- Meet billing operational standards by measuring and reporting billing performance vs
- Meet billing financial standards by providing annual billing budget information
- Enhance profile of the Billing team within operations from a billing support role to a business partnership role where we can efficiently produce invoices within a 24hr to 48hr timeline with no issues
- Provides primary input to hiring
- Acts as the primary escalation point
- Often serves in a consultant or advisory capacity
Qualifications for billing supervisor
- 3+ years Medical Billing Supervisory experience
- Preferred College Degree preferred
- Requires high volume call center, billing support experience
- Experience working in a fast paced customer support environment requiring telephone, e-mail, or face-to-face interaction
- Review performance data for Billing team and speak to issues/concerns
- Review performance to metrics
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Billing Supervisor Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of billing supervisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for billing supervisor
- Reviews department performance results with the local leadership team and makes recommendations accordingly where performance falls short of targets
- Develops local billing processes, procedures and policies to ensure compliance with Republic region, area and corporate policies
- Acts as a resource for other functions including credit & collections, customer service, and operations to answer questions and provide training and support on billing issues
- Planning, organizing, and defining roles for AR Team members to ensure that customer service level requirements are met or exceeded
- Establishing and documenting procedural and technical improvements in AR processes
- Identifying, implementing, and monitoring improvements in performance metrics
- Establishing communications with other departments to resolve customer problems and situations
- Assist GL Team with month-end accounts receivable, cash and revenue account reconciliations
- Analyze group output to provide continuous process improve opportunities and highlight areas for efficiency
- Maintain documents in compliance with Sarbanes-Oxley
Qualifications for billing supervisor
- Billing system experience
- Address areas for improvement
- Compile and compose review information for employees
- Conduct employee face to face reviews with Manager
- Complete HR/payroll for employees
- Strong project management and business partnering skills
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Billing Supervisor Job Description
Job Description Example
Our company is growing rapidly and is hiring for a billing supervisor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for billing supervisor
- Reviews various billing system reports to identify billing discrepancies
- Meets billing financial standards by providing SLA and KPI information
- Accomplishes billing human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees
- Manage and resolve escalated payer issues as needed
- Supervise, train, coach and develop Billing/Confirmation team
- Conduct QA on Billing tasks
- Manage and maintain price tables
- Work with team to resolve denial issues, delivery ticket discrepancies, and portfolios
- Evaluate processes for data collection and reports to identify opportunities for quality
- Insures that the billing process is compliant with government payer regulations and that appropriate internal controls and policies are followed to meet standards set by all payers and internal audit standards
Qualifications for billing supervisor
- Knowledge of applicable state, federal and tax laws
- Strong collection theories and practices
- Skilled in delegation and prioritization
- Oversees compliance with volume controls and contract pricing information to ensure accurate invoicing of sales transactions
- Minimum Bachelor’s degree in Accounting, Business Administration or a related field required
- Ability to work independently be part of a team
4
Billing Supervisor Job Description
Job Description Example
Our growing company is hiring for a billing supervisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for billing supervisor
- Participate in Human Resources activities, such as recruiting, selecting, developing talent, performance reviews, salary administration
- Develop and conduct effective training & meetings through the development and execution of outstanding group presentation skills
- Develop and conduct effective training and meetings through the development and execution of outstanding group presentation skills
- Manage a team of two direct employees and own and be responsible for the customer relationships the above processes
- Department supervisory duties include, encouragement and support of employee growth and development
- Provides oversight of daily operations
- Leads monthly team meetings under the direction of manager
- Monitors and responds to the Team’s daily operations to ensure timely and accurate completion of assignments and responsibilities
- Assumes responsibility in making operational decisions while keeping the Manager informed
- Recruits, evaluates and hires candidates for Group Leader and Insurance Specialist vacancies
Qualifications for billing supervisor
- Bachelor's degree in business, finance, accounting or eight (8) years of related business work experience
- Associate degree in Accounting or equivalent experience
- Two (2) to four (4) years of experience in a minimum of a supervisor capacity preferred
- Excellent interpersonal and customer serve skills with ability to communicate with all levels of employees with an organization communicate effectively with all external customers/vendors/health care providers
- College degree in a related field or five years of related experience in healthcare reimbursement
- Back office background and billing experience
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Billing Supervisor Job Description
Job Description Example
Our company is growing rapidly and is looking for a billing supervisor. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for billing supervisor
- Trains staff in the use of hospital computer systems, patient accounting and patient processing systems, department and hospital policies and procedures
- Supervise staff that is responsible for processing non-utility bills
- Assure a highly collaborative team environment with internal and external stakeholders
- Manage ongoing operations to maintain, verify, report, and control non-utility billing in order to ensure an effective outcome for the business and a positive customer experience
- Create, implement and develop processes and controls which offer a consistent and appropriate response to non-utility billing issues
- Partner with internal stakeholders to ensure the accuracy of accounting data
- Analyse themes and trends from a range of sources and systems in order to identify opportunities to integrate improvements across billing to minimize billing issues
- Translate business objectives into clearly defined process and procedure in order to support achievement of departmental/operational financial objectives
- Schedules and assigns personnel as required to assure proper flow of work and meet billing and remittance deadlines
- Through the assigned work group, is responsible for making appropriate adjustments and corrections to customer accounts, the initiation and posting of credit balance funds, proper billing for unbilled gas due to meters not registering, accurate and timely billing of service charges, initiation and completion of new service line orders, completion of applicable service orders, billing for excess service line footage, and reviewing main extension contracts and refunds
Qualifications for billing supervisor
- Strong working knowledge of Microsoft business applications (Word to create and save documents
- Experience in a similar industry (engineering consulting, construction, industrial, ) preferred
- Knowledge of SalesForce and CRS system will be considered as a plus
- The ability to professionally and cooperatively interact and communicate with the region, area and division leadership team staff and customers to accomplish goals in an effective manner
- 5+ years related work experience in A/R and collections with at least 3 years of supervisory experience preferred
- Education equivalent to an Associate’s degree or the equivalent in related work experience