Body Shop Estimator Job Description
Body Shop Estimator Duties & Responsibilities
To write an effective body shop estimator job description, begin by listing detailed duties, responsibilities and expectations. We have included body shop estimator job description templates that you can modify and use.
Sample responsibilities for this position include:
Body Shop Estimator Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Body Shop Estimator
Typically a job would require a certain level of education.
Employers hiring for the body shop estimator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Associates, Automotive, General Education, Automotive Service, Education
Skills for Body Shop Estimator
Desired skills for body shop estimator include:
Desired experience for body shop estimator includes:
Body Shop Estimator Examples
Body Shop Estimator Job Description
- Assess the extent of auto body damage through inspections
- Estimate repair and labor costs and calculate overall customer or Insurance payment
- Collect insurance estimates and resolve replacement and repair requirements
- Draft work order after approvals and enter the order into the work management system
- Establish good customer relations by providing accurate estimates, timelines, relevant customer information and handling customer queries effectively
- Maintain a good working relationship with employees
- Record and maintain repair details in auto body shop records
- Prepare damage reports and obtain relevant signatures and authorizations
- Review vehicle and final inspection quality check process
- Practice and promote teamwork continuously
- Excellent communication (phone/written/oral) and customer service skills
- Great organizational & effective time management skills
- Must be able to handle multiple tasks in a fact paced high volume environment
- Be able to maintain a positive attitude & professional demeanor
- Valid FL driver license
- Be able to pass background and drug screen
Body Shop Estimator Job Description
- Ensure all shop area conditions do not threaten the safety of employees or customers
- Walk around each vehicle that enters the collision center
- Note damages that can be repaired, meet customers to explain repairs, costs and timelines for repairs
- Be knowledgeable about collision repair and the cost of repairs
- Estimate cost of body work for potential customers and insurance carriers consistent with costs, expenses, profit goals and work schedules
- Review damaged vehicles to determine whether to repair or replace parts
- Work with Collision Manager using word track and process of listening to customer needs, recommending repairs and scheduling vehicles in for agreed repairs
- Be able to accurately give a verbal repair plan for potential customers
- Understand insurance rates and rules Kuni rates and rules to give an accurate estimate
- Be able to use estimating software in the body shop to write detailed and accurate estimates
- Be a great team player and contribute to a great work environment
- Ability to read, analyzes, and interprets general reports, business correspondence, technical procedures and procedure manuals
- Ability to work in a fast-paced environment and handle different multiple tasks and duties
- Valid GA driver license
- Must be able to write a great estimate
- Primarily tear down estimating in the Blue Printing Process
Body Shop Estimator Job Description
- Verify that complaint, cause and correction are included on the repair order before release
- Identify repairs that require special handling, such as rush, customer waiting, or comebacks
- Understand and sell all potential repair types available (body repairs, window tinting, PDR, windshields etc)
- Retain and utilize pricing and processes needed to complete repairs
- Write accurate repair orders & estimates using ProfitNet ADP
- Reviewing repair cost estimates with a body shop manager or foreman
- Serve as the communication between the customer and the insurance companies
- Write accurate repair orders & estimates using CCC & Profit Net
- Update customers on repairs while car is in the shop
- Estimates must be accurate and completed within 48 hours of contact
- Assist customers with the completion of the rental agreements
- Maintaining Plaza quality standards
- Write estimates
- Sell estimate to the customer
- Schedule customer
- Proven track record of achieving exceptional Customer Satisfaction
Body Shop Estimator Job Description
- Coordinate with insurance adjusters and wrecker operations
- Communicate with and update customers daily via service link during the repair process
- Assist in hiring, training, motivating and monitoring the performance of all body shop employees
- Check quality of employee's completed work
- Handle customer complaints immediately and in accordance with the dealership's guidelines
- Constant– reaching, standing, walking, fingering, grasping, feeling, talking, hearing
- At least 1 year of Body Shop Estimator experience
- CCC One estimating a plus
- ADP in house system a plus
- Submit estimates for final review and approval for dealer, retail and insurance companies in a timely manner
- One (1) to three (3) years of experience in paint or body environment preferred
- Must have ability to prioritize work/tasks
Body Shop Estimator Job Description
- Mathematics to calculate service costs and count change
- 1-3+ years experience in a similar role (will consider car or commercial vehicle estimating background)
- Proficiency with Adjustrite and/or CCC One
- Minimum 12 months related work experience in a similar position
- Personal computer hardware/software knowledge and skills
- ATA or VDA accreditation
- Frequent – stooping, repetitive motion
- Occasional– balancing, kneeling, crouching, pushing, pulling, lifting
- Pass drug and background check
- Previous estimator exp REQUIRED - you will not be considered without previous exp
- 3 years of body shop estimating experience required
- Willingness to travel as necessary, work the required schedule, work at the specific location required, provide work references