Business Improvement Job Description
Business improvement
provides requested deliverables on scope, on schedule, and on budget using standardized Business Improvement and Project Management methodologies.
Business Improvement Duties & Responsibilities
To write an effective business improvement job description, begin by listing detailed duties, responsibilities and expectations. We have included business improvement job description templates that you can modify and use.
Sample responsibilities for this position include:
Assists Operations in the development of written policies and procedures to ensure optimal system utilization and administration
Excellent stakeholder management skills and the ability to influence key stakeholders from across the business
Cross sector experience, having worked within a number of business units
Ability to influence & engage a wide range of stakeholders
Assessment and delivery of operational efficiency and productivity opportunities
Training, coaching and mentoring of front line staff and leaders on Operational Excellence
Enablement of both Corporate and Business unit strategy
Change management of implementation effort
Actively engage with the global Operational Excellence community
Research Knowledge Delivery requirements and tools available
Business Improvement Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Business Improvement
List any licenses or certifications required by the position: PMP, LEAN, ITIL, BPM, BA, PMI, LSS, CBAP, CBIP, CDMP
Education for Business Improvement
Typically a job would require a certain level of education.
Employers hiring for the business improvement job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Engineering, Finance, Education, Project Management, Technical, Management, Business/Administration, Computer Science, MBA
Skills for Business Improvement
Desired skills for business improvement include:
Models
Change management methodologies
Business Process Re-engineering
Business improvement concepts
Measurement and identification to identify opportunities and implement
Microsoft Office
Business Improvement processes and methodologies
Excel
Procedures
Contact Centre operations and service expectations
Desired experience for business improvement includes:
Demonstrated achievement with process mapping, process control and improvement
Able to act as a Change Manager and champion change
Previous Operational Risk, Business Improvement, Operations, Quality Assurance experience - ideally within a retail environment FMCG
A Bachelors Degree, preferably supplemented by an MBA or Masters
Significant hands on practical improvement / transformation experience ideally gained in a top tier consulting or Big 4 consulting firm
Demonstrable experience and track record of business improvement with Lean, Lean Six Sigma, BPR or similar tools delivering clear bottom line results
Business Improvement Examples
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Business Improvement Job Description
Job Description Example
Our growing company is hiring for a business improvement. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for business improvement
- Maintain Knowledge Delivery Systems
- Maintain Enterprise Business Standards for Process documentation
- Maintaining and creating process documentation
- Develop annual cost reduction targets that support the SIS financial plan, and align resources and efforts across the sites to achieve
- Utilize operational metrics and trends to identify gaps or opportunities where new projects or initiatives need to be developed and launched
- Oversee the Operations Strategy
- Manage the ~$120M of Non-Product spend across SIS
- Business case development, justification and approval through SIS & UTC Executives
- Lead the “UTAS 500” and Cost Summit preparation and review process
- Gain practical experience in the day to day operation of a Beverage Base Manufacturing Facility through working across various functions Operations, Supply Chain, Quality, HR
Qualifications for business improvement
- Ideally experience in the financial services industry, preferably retail or investment banking
- Hands on experience of operational change
- Strong achievement drive and results focus
- Ideal candidate possesses 5 plus years’ experience working w/ Information Technology w/ at least the broad understanding of Application Integration & Software Development, Databases
- Minimum 5 years business analysis, process development and or process improvement experience
- Be a Super user for various Ledger systems SAP, Medea, AS400
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Business Improvement Job Description
Job Description Example
Our innovative and growing company is hiring for a business improvement. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for business improvement
- Learn how to manage projects effectively, undertake operational Excellence Modules to include DMAIC problem solving process/system analysis and problem solving
- Support Operational Excellence activities Identification of non-value adding activities to drive process/system efficiencies across functional boundaries
- Develop and create standardized work instructions
- Develop end to end performance measures, data capture and analysis
- Problem analysis and identification of innovative solutions
- Coordinates and leads work teams in an efficient manner to effectively perform
- Identifies work flow and business process requirements and related solutions over a complete business process, including obtaining approvals, documentation, testing and training
- Consults with business unit management on a regular basis to ensure that IT related business and customer needs are addressed
- Provides assistance with user training and documentation activities
- Work with operations teams to execute processes and implement programs to measure and report that processes are being adhered to (KPIs, Touch Points)
Qualifications for business improvement
- Lean/Six Sigma qualification and experience in a continuous improvement function is advantageous but not essential
- Flexible working as required
- Ability to travel within UK
- Minimum 3 to 5 years of relevant experience in process improvement and managing projects in a contact centre
- Meticulous with an eye for details and yet able to examine process gaps from a macro perspective
- Enjoys challenging status quo
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Business Improvement Job Description
Job Description Example
Our innovative and growing company is looking for a business improvement. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for business improvement
- Focus on business performance that constantly strives to eliminate waste, improve customer satisfaction, and increase market share via the use of tools and continuous improvement methodologies
- Provide mentoring / training to key organization stakeholders on the use and practice of methodology and tools
- Lead and deliver all aspects of strategic improvement/change initiatives/ activity in a defined functional discipline or cross-business process
- Lead key business improvement and change programmes linked directly to the business strategy
- Lead and deliver all aspects of analysis that will lead to the identification of programmes/ major change initiatives in defined functional disciplines
- Embed a BI way of working at all levels of the organisation that delivers sustainable improvement including improved customer satisfaction, increased revenues and decreased costs
- Motivate, enthuse and persuade people to use the Business Improvement approach
- Demonstrate the value of using the “business improvement” approach by helping people to understand what it is and how it will help them to achieve their goals
- Challenge non-fact based decisions and create both innovative and disciplined ways of working
- Communicate the BI approach in a compelling, inspiring and interesting way using real case study examples
Qualifications for business improvement
- 7+ years of successful leadership in executing continuous improvement/Lean/six sigma efforts and enabling efficiency, effectiveness and tangible financial benefit in the finance arena
- Proven project management skills and must have experience as a project leader
- Strong facilitation and oral/written communication skills across all levels of the business
- Intermediate to advanced PowerPoint experience and must be confident presenter and public speaker
- High degree of independent work and personal initiative
- Experience in project management, management consulting, organizational change, and/or process improvement experience desirable
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Business Improvement Job Description
Job Description Example
Our innovative and growing company is hiring for a business improvement. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for business improvement
- Provide a common point for the migration of best practice/ performance into wider activities to utilise best practice activity
- Develop and maintain an excellent relationship with key internal/ external customers and suppliers as appropriate for ongoing improvement initiatives/activities
- Accountable for all aspects of the delivery of major change/strategic initiatives within the defined functional discipline
- Demonstrated ability to test / challenge current thinking and implement new approaches, practices/policies
- Demonstrable leadership and direction of peer and virtual teams
- Business Process Management, design and implementation
- Business Improvement, Quality systems/tools and techniques design and implementation
- Demonstrated ability to apply logical thinking in gathering and analysing information which may involve forming and testing hypotheses and/or designing and testing solutions
- Ability to demonstrate awareness of commercial drivers
- Defining how programme/project objectives are to be achieved, including activities, outputs, costs, resources and risks - this should represented through a programme/project plan that brings subsidiary plans together forming a baseline for delivery
Qualifications for business improvement
- Advanced data analytics aptitude
- Ability to analyze large sets of financial and operational data (using relational databases, query tools and statistical software)
- Translation of complex information into presentation-friendly formats
- Solutioning of business challenges and streamlining processes
- Leadership of small projects or work streams
- Excellent cost-benefit analysis skills
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Business Improvement Job Description
Job Description Example
Our company is growing rapidly and is looking for a business improvement. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for business improvement
- Exerts influence and maximise the efforts of a team towards the achievement of a goal
- Stakeholder management includes communications planning, identification and use of different communications channels, and techniques to enable the achievement of objectives
- The ability to ensure that programmes, projects and contracts are justified - in terms of evaluating the benefit, cost and risk of alternative options and the rationale for the preferred solution
- Build and maintain relationships with senior business and operations managers
- Lead the definition of strategic direction, incorporating competitive benchmarks and supporting baseline metrics
- Lead the definition, development and delivery of single organizational redesign and/or end-to-end process improvement engagements
- Ensure that each business partner engagement has a tangible customer metric
- Ensure that each business partner engagement initiates with clearly articulated ‘terms of engagement’, has well defined and measurable business results, and is delivered on-time, on-budget, on-scope
- Institute and manage appropriate portfolio, program and project control practices including status and risk reporting
- Train, coach and mentor colleagues and leaders in process improvement and continuous improvement program delivery methodologies
Qualifications for business improvement
- Critical thinking with strong problem solving aptitude
- BA/BS in Statistics, Economics, Engineering, Mathematics or Business Administration
- 5+ years experience in management consulting, change management, large scale project management and/or process improvement leadership
- Consumer/member experience (preferred
- Six Sigma Black Belt Certification or Lean Masters certification (preferred
- You will play a key role in helping realise the company's longer term strategic plans