Continuous Improvement Analyst Job Description

Continuous Improvement Analyst Job Description

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Continuous improvement analyst provides mentoring, coaching, and training to embed the use of continuous improvement methodologies and tools such as Lean and Six Sigma in all work streams.

Continuous Improvement Analyst Duties & Responsibilities

To write an effective continuous improvement analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included continuous improvement analyst job description templates that you can modify and use.

Sample responsibilities for this position include:

Provide formal and informal training to site employees on ACE/Lean tools and their application
Roll up and monitor ACE/Lean metrics and reporting to Program leadership
Produce various real time routine reports, covering capacity, productivity, Service Level commitments, cycle time, volumes, and operational streams for the Business Financial Services Operations portfolio
Dashboard and Scorecard Reporting 50%
Provide support for miscellaneous P&QA projects 10%
Cross functional initiatives 10%
Coordinates Quality Management System implementation activities aligned with the strategic direction of the company
Work with IT to define the business case for the development and execution of a computer information system to support the global deployment of a Quality Management System
Creates material and provide training for Super users that supports our Continuous Improvement competency
Develop and drive improvements in the reporting of standard metrics for Warranty, Unit Failure Rate, DPPM, CCU

Continuous Improvement Analyst Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Continuous Improvement Analyst

List any licenses or certifications required by the position: PMP, ACE, CAPM, APICS, LEAN, CMMI, CSI, ITIL, CLTD, CSCP

Education for Continuous Improvement Analyst

Typically a job would require a certain level of education.

Employers hiring for the continuous improvement analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, Business, Finance, Technical, Computer Science, Education, Business/Administration, Industrial Engineering, Statistics, Science

Skills for Continuous Improvement Analyst

Desired skills for continuous improvement analyst include:

Continuous Improvement methodologies & tools
Manufacturing processes
Microsoft Office
Six Sigma
Using project methodologies
With the ability to learn both theory and application of existing and emerging technologies and tools
Energy
Lean
Manufacturing process improvement techniques
Preferably in the door and window industry

Desired experience for continuous improvement analyst includes:

Participating in Continuous Improvement events to identify opportunities for quality improvements in time, cost and reliability
Serve as Subject Matter Expert and department resource for SQL Server related items, such as ETL’s, stored procedures, views , Database, Data management and Process Optimization needs
Serve as in house programming resource related but not limited to SQL, VBA and batch files
Exhibit a solid understanding of the Global CSSC processes in order to support improvement of operational activities and implementation of strategic initiatives
Identify opportunities within the teams for continuous improvement, process automation, improved control and data management
Serve as Database Administrator and provide Infrastructure support relating to the various department databases under GES areas of support

Continuous Improvement Analyst Examples

1

Continuous Improvement Analyst Job Description

Job Description Example
Our growing company is looking to fill the role of continuous improvement analyst. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for continuous improvement analyst
  • Provide local support for resources impacted by global IT initiatives
  • Ability to create solutions that leverage data across multiple departments both internal and external, ensuring data compatibility, consistency and continuity
  • Provide ongoing post implementation support for all completed projects and Process Optimization Requests (POR’s)
  • Accurately assess and communicate resource requirements related to Projects and POR’s
  • Ability to inform Manager and provide timely updates regarding ongoing and pending Projects and POR’s
  • Capacity to address business problems requiring some judgment and interpretation
  • Offer excellent customer service to internal and external business partners on a daily basis
  • Strive for results in ambiguous situations where creativity, diligence and additional research are required
  • Drive to continually expand technical skillset in order to ensure sustainability and effectiveness of applications
  • Knowledge and experience with Oracle Financials Suite and Discoverer querying tool
Qualifications for continuous improvement analyst
  • Previous model development experience a plus
  • An ability to learn and understand multiple areas of the business - existing knowledge of product type (beneficial)
  • Pro-active, with the ability to work under your own initiative in a fast paced and high pressure environment
  • A team worker who is able to work autonomously with an adaptable and positive approach and the desire to succeed
  • Able to solve complex problems and prioritise multiple tasks
  • Comfortable working in a global matrix based role
2

Continuous Improvement Analyst Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of continuous improvement analyst. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for continuous improvement analyst
  • Work with Finance Leadership, CPI support personnel, and department representatives to identify, evaluate, prioritize, and develop efficiency project opportunities across the entire company
  • Conduct root cause analysis to determine key metrics, troubleshoot business issues, document process flow, project plans, and create process documentation
  • Leverage rapport with internal stakeholders to create accurate illustrative models and supporting communications
  • Incorporate external data and points of view to provide teams with additional insights, best practices and recommendations on strategies and approach
  • Work with multiple cross-functional teams to synthesize findings, develop improvement recommendations and assist with execution of initiatives
  • Ad-hoc analysis and reporting, as necessary
  • Listen to Customer Insight Center calls to identify ways to improve or create better Representative self-service options
  • Create FAQ Tab options for Representatives to spark self-service options via Representative/Leader Private Group Facebook Pages
  • Review offer billing models driving Representative invoice issues and price adjustments
  • Operate Brochure Review model to identify confusing offers and escalate change options to Marketing partners proactively to reduce Representative frustrations
Qualifications for continuous improvement analyst
  • Proven leadership skills, ability to work with and influence others in a fast paced environment, learn and apply new concepts and overcome obstacles against change
  • Experience in financial modeling, business analysis, analytics in a corporate environment
  • Proficiency with MS Office, specifically MS Excel and MS Powerpoint
  • BA/BS Degree Required, Graduate education a plus
  • Minimum of 3-5 years project management and LSS Green Belt or Black Belt experience
  • Graduated or next to graduate in Finance or related subjects
3

Continuous Improvement Analyst Job Description

Job Description Example
Our company is looking to fill the role of continuous improvement analyst. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for continuous improvement analyst
  • Locate, review, and investigate complaint summaries, data reports, websites, system applications for common themes to convert to Opportunity Summary business cases
  • Assure accurate, concise, thorough analysis with every process review
  • Present Opportunity Summary business cases to respective business areas to ensure teams are aware of processes being reviewed and gain their feedback/perceptions on improvements
  • Identifying resources required to successfully execute improvement projects, guide the QC department in executing improvement activities, and communicate progress to stakeholders
  • Leading Kaizen, 5S, Value Stream Analysis, and other problem solving and improvement workshops within QC
  • Training and coaching QC personnel on process improvement philosophy and application
  • Participating in efforts to implement ongoing process management mechanisms (process mapping, documentation, metrics, monitoring systems and process control techniques) within QC
  • Following accurate oral and written procedures in performing tasks
  • Administer Hershey’s severance plans, separation agreements, and general releases, including plan interpretation, preparation of the legal agreements, benefit compliance, coordination of data entry and SAP processing, lump sum and bonus calculations and payments and coordination of career transition services
  • Providing analytical support to management to improve quality results
Qualifications for continuous improvement analyst
  • Ability to travel internationally and domestically about 40% of time including for durations of three continuous weeks at a time
  • Fluent English speaker and writing (is a must)
  • Action oriented and priority setting are required
  • Strong verbal and written communication skills needed
  • Master’s Degree and 3 year of relevant industry experience OR
  • Bachelor’s Degree and 5 years relevant industry experience OR
4

Continuous Improvement Analyst Job Description

Job Description Example
Our growing company is looking to fill the role of continuous improvement analyst. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for continuous improvement analyst
  • Execute lean vision and strategy by serving as a champion of facility initiatives that deliver continuous improvement, culture transformation, waste reduction and/or cost savings Learn all business processes and work with department managers to identify areas of improvement
  • Track and report key metrics on lean activities
  • Maintain suitable professional affiliations and participate in professional development activities that foster continuous learning and support lean position requirements
  • Serve as a mentor and coach for the development of lean facilitators and leaders
  • Develop and coordinate continuous improvement activities that align with and support Policy Deployment Improvement Targets, Macro Planning, Standard Factory and ACE criteria
  • Identify and remove barriers to implementation of Continuous Improvement
  • Plan, facilitate, lead or co-lead internal and external Kaizen events
  • Create and present CI training materials/modules
  • Prepare, participate, and lead ACE site certification assessments including coordination of homework action closure for site
  • Actively participate and facilitate Quality Clinic activities and maintain Quality Clinic Process Chart (QCPC) tools
Qualifications for continuous improvement analyst
  • International work is a plus
  • Strong collaboration, verbal and written communication skills required
  • Highly analytical with a proven background to work with and understand what the data and metrics are telling us and to make recommendations for improvement required
  • MBA or MS degree is preferred
  • Demonstrated leadership experience in a related field
  • Experience in the development and implementation of continuous improvement tools and training curriculum preferred
5

Continuous Improvement Analyst Job Description

Job Description Example
Our innovative and growing company is hiring for a continuous improvement analyst. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for continuous improvement analyst
  • Support or lead cross - functional and cross - departmental projects
  • Utilize packaging, distribution and light manufacturing standards to identify productivity, process improvement and cost savings opportunities throughout every aspect of site
  • Analyze, significant amounts of data accurately and quickly to impact and enhance internal processes
  • Print picking slips
  • Troubleshooting shipments that are detained due to insufficient documentation or other issues
  • Plan, control, and direct the work of direct reports in alignment with local business objectives corporate initiatives and behaviors
  • Liaisons with Management/HR with respect to resource management, absence management, progressive discipline issues
  • Responsible for ensuring cleanliness, order and safety of Shipping/Receiving area
  • Assist with shipping/receiving of shipments when required
  • Responsible for coaching and development of logistics department personnel
Qualifications for continuous improvement analyst
  • Demonstrated knowledge and track record of delivering results in a high performance, continuous improvement environment through process optimization and facilitation
  • Strong affinity for process optimization and data based performance improvement
  • Must work well with cross functional teams, inspiring team work, and participation
  • Strong bias for action and continuous improvement
  • Strong written and verbal communication, intermediate level of SQL
  • Knowledge and experience in implementing UTC ACE Operating System or equivalent Continuous Improvement methodology

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