Cash Office Associate Job Description
Cash Office Associate Duties & Responsibilities
To write an effective cash office associate job description, begin by listing detailed duties, responsibilities and expectations. We have included cash office associate job description templates that you can modify and use.
Sample responsibilities for this position include:
Cash Office Associate Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Cash Office Associate
Typically a job would require a certain level of education.
Employers hiring for the cash office associate job most commonly would prefer for their future employee to have a relevant degree such as High School and Bachelor's Degree in Finance, Business, Accounting, Economics, Ethics, MBA
Skills for Cash Office Associate
Desired skills for cash office associate include:
Desired experience for cash office associate includes:
Cash Office Associate Examples
Cash Office Associate Job Description
- Direct interface with all relevant internal teams (including Sales, Distribution) for any customer OTC related escalation queries
- Responsible for accurate processing of relevant orders (emergency) when needed, to agreed timeframes
- Cash Collection - Ensure that invoices are collected within the agreed payment terms through proactive chasing and raising any risks promptly
- Running Direct Debits
- Assessing risk through credit reference agency
- Chase for documentation for any deductions that are unclear
- Seek remittances to ensure payments on account are cleared in a timely manner
- Sending monthly statements
- Responsible for the collection of invalid deductions
- Manage any returns / refusals with customers
- 2 years prior experience - retail experience a plus
- Liaison with Back Office Teams
- Identify continuous improvement opportunities with customers and support with relevant customer development opportunities
- Business related degree preferred but all majors considered
- Liaising directly with customers to manage any OTC related queries
- Participate in various projects and initiatives to support Middle Office Operations and the other business units
Cash Office Associate Job Description
- Taking timely corrective action on expense budget variances
- Scheduling staffing in all departments to meet customer service expectations
- Administering current pay plan as it was designed
- Managing receipt flow of merchandise to floor in accordance with floor ready program
- Monitoring and controlling cash overages/shortages
- Conducting timely reviews and communicating development needs with subordinate
- Maintaining high store morale through efficient, timely communications of policies and other information
- Provide effective coaching in order to improve performance of all associates
- Developing and promoting a diverse group of associates
- Communicating with associates on possible career paths and advancement opportunities
- Ensuring all associates receive and complete all necessary paperwork
- Good understanding of derivatives regulatory knowledge is an advantage
- Working understanding of Equities, Bonds, and Swap products
- Managing the daily operations/workflow within the business group and helps the Assistant Manager in achieving the process deliverables
- Collects and issues money bags, cash funds, and sub-custody receipts
- Responsible for all cash receipts turned in daily and obtains signature upon receipt
Cash Office Associate Job Description
- Responsible for accurate processing of relevant orders (emergency) when needed, to agreed timeframe
- Manage any escalated trade deductions with customers
- Ensure that outstanding debt is collected within the agreed trading terms
- Prepares, processes and meets weekly payroll deadlines
- Track payment end-to-end to ensure all transactions settle in a timely manner
- Follow up with internal teams, agents and counterparties on outstanding incoming and outgoing wires
- Through the lifecycle of the transaction
- Credit breach investigations
- Partnering with Transaction Approval Group (TAG) and liquidity teams to ensure all outstanding cash
- Leading (or taking major roll in) the project of CMS products (internet banking, pooling, treasury management solution, Host to Host, etc) development working with internal operation and IT section
- Leading the project of implementation to client working with the client and other relevant stakes holders
- The Process Associate will be managing the daily operations/workflow within the business group and helps the Assistant Manager in achieving the process deliverables
- Candidates should be willing and flexible to work in any shifts
- Ability to read and interpret documents such as memos, safety regulations
- Must be able to maintain ConfidentialityBack to Job List
Cash Office Associate Job Description
- Escalate any funding requirements based on advice from TAG team to Middle Office for client interaction
- Monitor US$ channel limits and work with operations to release any limits breaches to ensure timely
- Sanctions Screening
- Proactively monitor any transactions that are held for OFAC and partner with the central screening team to Ensure the transaction can be released timely for settlement
- Managing queries from Central Screening unit for any transactions that are held due to OFAC screening
- Manage Internal Queries
- Single point of contact for managing and resolving all issues and inquiries related to cash
- Coordinate between internal teams to resolve open inquires
- Identify trends around delayed or failing wires leveraging our relationships with other internal teams
- Agents and counterparties for feedback
- Error stats and analysis to be published and reviewed with TAG, operations and banking for root cause
- Follow up with internal teams, agents and counterparties on outstanding incoming and outgoing wires through the lifecycle of the transaction
- In-depth understanding of Cash, Trade and Margin flows and experience in managing the same with substantial work experience
- Experience in handling global clients / stakeholders with high customer centric attitude
- Ability and experience in handling high transactional volume operations and ability to make correct business related decisions in stressful situations
Cash Office Associate Job Description
- Assist in risk management ensuring pricing is correctly captured and risk profiles are accurate
- Support inventory management and managing alerting with Trading & Sales
- Management of settlement activities
- Controls and reconciliation covering valuation, cash and confirmation processes
- Client query handling
- Providing key MIS including KPI and KRI’s
- Continuous project work involving process improvement, system implementation and new product rollouts
- Regulatory reporting including interfacing with China regulators / authorities where required
- Supervision responsibilities for Analyst Operations staff (where applicable)
- Displays inclusive behavior and encourage diverse views and ideas to address any issue
- Innovative mindset and ability to identify the inherent risk in the work flows
- Must be able to lead, manage and motivate the team members
- Ability to handle risk and quality related issues and experience in handling the same effectively to avoid reoccurrence
- Problem solving skills and attention to detail ability
- To implement JPMC Compliance Policy by containing compliance risk in conjunction with the relevant compliance department