Office Services Associate Job Description

Office Services Associate Job Description

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Office services associate provides assistance to employees in the proper use and functionality of office equipment, including boardroom equipment and technology.

Office Services Associate Duties & Responsibilities

To write an effective office services associate job description, begin by listing detailed duties, responsibilities and expectations. We have included office services associate job description templates that you can modify and use.

Sample responsibilities for this position include:

Create and update excel spreadsheets, mail merge projects and word documents
Coordinate and supervise client and case team visits, and develop processes and procedures to ensure high quality experience for all guests
Manage the administration of the Philadelphia office's FedEx account
Perform various Mail Center activities (screening, sorting, metering, delivery, pickup)
Help keep inventory of all supplies in mail areas
Meter all outgoing U.S. P.S
Order office supplies (general supplies, paper, toner)
Order printed materials (business cards, letterhead, envelopes)
Operates multi-line telephone system
Hospitality services including cleaning workstations and white boards, conference room set ups

Office Services Associate Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Office Services Associate

List any licenses or certifications required by the position: CPA, FEMA, PMP, CISA, MBTI, SHRM, IFMA

Education for Office Services Associate

Typically a job would require a certain level of education.

Employers hiring for the office services associate job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Accounting, Education, Business, Finance, Management, Taxation, Anthropology, Administration, Associates, Archaeology

Skills for Office Services Associate

Desired skills for office services associate include:

Microsoft Office suite and Outlook
Lotus Notes
AV equipment and limited technology in a meeting environment
Excel
PowerPoint
Microsoft Word
Current postal rates
Word
Copy machines and utilization of typical office services equipment and technology
Reprographics equipment

Desired experience for office services associate includes:

Flexible to work OT as required, occasional evening and weekend hours will be required to support events/meetings
Regularly required to travel from floor to floor and may be required to travel outside between buildings in varying outdoor weather conditions
Regularly required to sit or stand for prolonged periods of time
Regularly use hands to operate office machinery
Years of office services experience preffered
Perform various mail center and shipping & receiving activities (sorting, metering, folding, inserting, delivery, pickup)

Office Services Associate Examples

1

Office Services Associate Job Description

Job Description Example
Our growing company is looking to fill the role of office services associate. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for office services associate
  • Process and deliver all mail including USPS, federal express, UPS and courier
  • Maintain office supply rooms with copy paper and mailing supplies
  • Conduct daily inspection and clean break rooms (coffee, paper towels, soap, etc…)
  • Maintain copiers and printers (toner and ink)
  • Light construction / maintenance and repair work
  • Assist in internal employee moves and workstation reconfigurations
  • Assist with tracking service requests
  • Event support including room configuration and set-up
  • Create, distribute and manage security badges maintain badge system
  • Opens envelopes, date stamps time received on mail piece
Qualifications for office services associate
  • A Minimum 4 years’ experience in commercial office setting (preferably in HQ environment)
  • Sorts mail according to department and individual destination, and delivers to specified work area
  • Collects all material, correspondence, and mail from specified individual and department locations
  • Quality checks outgoing mail for appearance and validates USPS guidelines are being followed for current pre-sort postage procedures
  • Scans any 10x13 envelope over 13.3 ounces to comply with IMpb guidelines
  • Maintains appropriate levels of office supplies
2

Office Services Associate Job Description

Job Description Example
Our company is searching for experienced candidates for the position of office services associate. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for office services associate
  • Assists associates who visit the department needing supplies or help with special projects
  • Set up new associate desk, with welcome balloon, candy, card and desk supplies chair
  • Protects the confidentiality of information learned in performing the duties of the position
  • Daily completes scanning received from various departments by following specific guidelines
  • May be asked to help pull items out of Velocity and print them for compliance audits
  • Box scanned items by 21, 47 or 55 and saves for 2 months until they can be shredded
  • Call for repairs on office equipment
  • Patrols conference rooms and sets them up for meetings when requested by providing coffee, pop and water
  • Prepares written correspondence, reports, and memos as requested
  • Prints specific small envelope orders for the Processing & Marketing staff
Qualifications for office services associate
  • Ability to step into multiple positions and perform duties as prescribed by the Site Manager
  • May be required to work additional hours beyond regular schedule to meet client needs and/or commitments, which may include weekends, evenings and/or holidays
  • Receive and dispatch Office of the Building requests such as requests for maintenance, replacement furniture keys, box pickup, Issue work ticket to appropriate operational group
  • Perform quality control checks on images, files, and blowbacks and have knowledge of Adobe PDF
  • Perform Mail Center activities (sorting, metering, folding, inserting, delivery, pickup)
  • Receptionist / Administrative duties including answering multi-line phones, transferring calls, greeting visitors, and other duties as required
3

Office Services Associate Job Description

Job Description Example
Our growing company is looking to fill the role of office services associate. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for office services associate
  • Process inbound documents for accuracy, completion, and further steps against client established processes
  • Ability to lift heavy boxes, files or paper as needed, which may be up to 55lbs
  • Ability to sit, stand for long periods (possibly entire shift)
  • Regular attendance and/or punctuality
  • Provide front desk reception duties for the office which includes handling of all phone calls and manage all internal and external customers timely and professionally
  • Receive and greet all visitors in a professional and warm manner
  • Maintain visitors log book
  • Responsible for company security access cards which include issuing and tracking daytime/ temporary security access cards
  • Ensure the cleanliness and tidiness of the reception and exhibition area
  • Record incoming registered/ courier mail
Qualifications for office services associate
  • Minimum of 6 months of customer service related experience
  • Ability to communicate with customers and company personnel
  • Collect and distribute all incoming mail and courier items (backup coverage)
  • Handle out-going local courier order and mail
  • Ensure all telephone/extension lists are maintained up-to-date
  • Update office seating plan
4

Office Services Associate Job Description

Job Description Example
Our company is growing rapidly and is looking for an office services associate. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for office services associate
  • Maintain booking system for meeting rooms
  • Assist in General Office administration and provide support to the HR Dept
  • Undertake ad-hoc tasks or assignments as required
  • Assist with office moves, maintenance of carpet log, hanging of pictures, light bulb outages, furniture rehabilitation
  • Responsible for the organization and upkeep of various satellite copy rooms throughout an assigned work area
  • Responsible for the pick-up and delivery of all mail/parcels all copy, print and scan projects that area assigned to the Copy Center
  • Work as back up in Hospitality
  • Cover Reception desk for breaks and backfill
  • Maintain and stock kitchens
  • Manage supply inventory for kitchen supplies
Qualifications for office services associate
  • Possess 3 - 5 years of relevant working experience
  • Mailroom
  • Office Services
  • Copy & Print
  • Must be able to pass a MVR
  • Must be able to complete court filings at all Michigan area courts
5

Office Services Associate Job Description

Job Description Example
Our company is searching for experienced candidates for the position of office services associate. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for office services associate
  • Prepare and submit monthly invoice to client’s Accounts Payable
  • Track metrics on a monthly basis
  • Main Records Associate
  • Prefered that the candidate has copy/print experience
  • Maintain a positive work environment for clients and employees
  • Manage all phases of mail
  • Provide assistance to office personnel as needed
  • Crosstrain with co-workers
  • Maintain Site procedure manuals
  • Keep staff C&W Services safety compliant
Qualifications for office services associate
  • Have the ability to learn and retain work tasks and procedures at multiple sites
  • Ability to work at various sites in the Detroit metropolitan area
  • Ability to walk, sit, stand or sit for long periods (possibly entire shift) and lift 50lbs
  • Create a catalogue of sample print ideas/options for students and faculty
  • Meet or exceed all job deadlines
  • Two+ years of professional work experience in mailroom / copy center is preferred

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