Change Coordinator Job Description
Change Coordinator Duties & Responsibilities
To write an effective change coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included change coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
Change Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Change Coordinator
List any licenses or certifications required by the position: ITIL, V3, PMP, OS, SCCM, JSS, CSM, TS, ISO, II
Education for Change Coordinator
Typically a job would require a certain level of education.
Employers hiring for the change coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Engineering, Education, Business, Technical, Computer Science, Associates, Management, Manufacturing, Science, Communications
Skills for Change Coordinator
Desired skills for change coordinator include:
Desired experience for change coordinator includes:
Change Coordinator Examples
Change Coordinator Job Description
- Initiate FIA report and coordinate the FIA activities inside workcell if necessary
- Advise customer about their ECN implementation status
- Ensure the standard price of raw component under a BOM is filled in so cost roll up can be executed
- Provide training for new ECN coordinators, execute advance system training if necessary and monitor their performance
- Understand the CSU organization (Chancellor's Office and 23 campuses) and change management and communication challenges and issues
- Support the development and implementation of a comprehensive communications strategy and plan for the CHRS
- Support the development of communications deliverables and facilitated events
- Assist in the development of program communication mechanisms supporting this Program
- Support the production and distribution of communication content for the CHRS Program including documentation, status reports and updates, executive summaries, PowerPoint presentations, knowledge articles, key business communications, CHRS website content, social media distributions, print releases, and high impact communications
- Provide assistance with the development and execution of program surveys, stakeholder analysis, resistance management plans, sponsor roadmaps, program schedules, implementation activities, status reporting and program checkpoints
- Must have working knowledge of Change Management, Incident Management, and Problem Management
- Minimum of 5 years experience in a similar role managing successful delivery of ecommerce technical supports (WW international site)
- Bachelor degree in Computer science, Engineering, Mathematics, Physics or any other with background in Information Technology, Information system, ecommerce or similar fields
- Proven experience in managing vendors and internal resource
- Strong Business automation and workflow process development is desirable
- Excellent experience in support ticketing tool (JIRA) and methodology (ITIL)
Change Coordinator Job Description
- Schedule program meetings and planning sessions
- Prepare or assist in preparation of program proposals, presentations, deliverables and communications
- Prepare status reports on CMCT activities, progress or other special reports for management or outside agencies
- Review program documents/deliverables independently or in collaboration with a team to determine acceptance or make decisions
- Monitor and track stakeholder feedback in support of program communications activities
- Support the design, development, delivery and management of communication and the collection and processing of feedback received
- Interact with stakeholders in liaison role
- Participate in CMCT and CHRS Program meetings and workshops
- Assist with risk and issues management activities
- Assist in the development and management of measurement systems to track adoption, utilization and proficiency of individual changes
- Must have thorough understanding of Project Management methodologies / SDLC
- Understanding of SEO, SEM, Google Analytics
- Must be able to communicate technical solutions to customers and Sr
- Able to work close to software development teams, be able to adapt to changeable situations and effectively multi-task in a deadline driven atmosphere
- Jobholder is in frequent contact with people outside of work group to give or obtain information
- Must have excellent analytical skills with a good work ethic and verifiable track record
Change Coordinator Job Description
- Assist with the development of reinforcement mechanisms and celebrations of success
- Work with the CMCT to integrate change management activities into the overall project plan
- Participate with the operations groups and other specialists to formulate plans and activities to support project implementation
- Collaborate with and develop strong relationships across all business areas and support teams
- Create reports on key statistics to support process improvement and other recommendations to improve the change management process
- Responsible for ensuring approved deliverables are consistent with the NYL brand and style guides
- Entry criteria needed to initiate the change control process
- An approved plan of action with milestones for implementation, that provides a sequence of events or steps for implementing and releasing the change into the production environment, a roll-back plan, assigned roles and responsibilities and post implementation validation (PIV) test plan
- A completed test plan showing the results of testing the change in a pre-production or staging environment
- Approval from the application owner(s) affected by the change and the business systems manager responsible for the application or system being changed
- Ability to develop strong client relationships and to collaborate with project teams and technology partners to ensure end-to-end quality of our services
- IT infrastructure (ITIL Foundations is a plus)
- Customer Relations / Global Delivery of services for customers
- Preparation of complete and correct documentation of configuration items related to contracts
- Design workable methods to ensure that B2B - agreements (OLAs) are in place
- Provision of contractually defined reporting data with involved services
Change Coordinator Job Description
- Performs conversions of PowerPoint documents to SCORM training
- Some resource planning
- Documentation needed for the planning, execution and implementation of design changes
- Lead technical discussions internally and with suppliers
- Lead / participate in technical audits and requirements analysis
- Responsible for initiation, implementation, monitoring and closure of projects / RPC or eCC linked to the LVV Primary facilities and/or to transversal activities / projects
- Ensure implementation of the validation policies for the processes & equipment (Validation life-cyle process, Qualifications, Process Validation) with the coaching of his N+1 or a colleague
- Responsible for participating, for change control sections, in external authorities inspections (EMEA, FDA, WHO…) with the coaching of his N+1
- Act as a key interlocutor in his/her discipline between the MPU and other services (TS / Validation / Purchasing / TLCM / QA / RA)
- Act as the MPU representative in transversal and/or technical projects
- Manage service delivery processes to include incident management, change management, and configuration management resource coordination, customer management, and communications at various levels during services engagements
- A Bachelor's degree in a related field or equivalent combination of education and work-related experience
- Minimum 3 years of experience in project, program, and/or change management
- Familiarity with project management approaches, tools and phases of the project lifecycle are requirements of this position
- Familiarity with change management approaches, tools and methods are strongly preferred
- Project management or Change management certification or designation is a plus
Change Coordinator Job Description
- Create training documentation and rollout plans for certain process improvement projects
- Work with Engineering Project Managers to support bill of materials management and plant builds
- Some support creating and submitting engineering change notices may be required
- Create macros and reports to streamline analysis of various project related deliverables
- Manage all Gamma builds
- Participates in APQP
- Infrequently participate in special events related to Epicor CMS
- Edit change control items logged by Divisions to assure that the requests are clear and complete
- Run reports on requests to meet CSG reporting requests
- Participate in and document outcomes of change control processes related to clinical content, documentation templates, and process design
- Change methodology experience is required
- Degree in a relevant discipline, business management
- Demonstrable experience of managing change
- Experience of a large complex organisation
- ELearning, virtual and classroom training strategies or approaches
- Strong knowledge of furniture system and move process