Client Tech Supt Specialist Job Description

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153 votes for Client Tech Supt Specialist

Client tech supt specialist provides technical support and solves the basic and more advanced routine user hardware and software problems or questions including desktop computer hardware and software.

Client Tech Supt Specialist Duties & Responsibilities

To write an effective client tech supt specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included client tech supt specialist job description templates that you can modify and use.

Sample responsibilities for this position include:

Maintain an effective communication with the customer

Be prepare to provide assistance when needed to training or other Help Desk groups

Provides advanced technical support, training and assistance to Level 1 agents and staff on existing hardware and software applications

Detects and corrects hardware and software errors

Maintains accurate reports of malfunctions

Maintains and updates computer systems

Client Tech Supt Specialist Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Client Tech Supt Specialist

List any licenses or certifications required by the position: MCP, MCSE

Education for Client Tech Supt Specialist

Typically a job would require a certain level of education.

Employers hiring for the client tech supt specialist job most commonly would prefer for their future employee to have a relevant degree such as Collage and Associate Degree in Computer Science, Technical, Associates, Performance, Coaching, Communications, Project Management, Leadership, Communication, Business

Skills for Client Tech Supt Specialist

Desired skills for client tech supt specialist include:

Current industry products and technologies

Dell’s product line

Wide range of policies and procedures for the area

Server / Storage / Network Switch will have an added advantage

Troubleshooting PC Hardware

& peripherals

Computer hardware

Customer service

Desired experience for client tech supt specialist includes:

Required Skills Excellent Email and Voice and Accent Skills - English

Should have prior IT Service Desk Experience

Should be able to work different schedules

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