Community Health Worker Job Description
Community health worker
provides outreach in the community to increase awareness of Medicaid and SNAP (food stamps).
Community Health Worker Duties & Responsibilities
To write an effective community health worker job description, begin by listing detailed duties, responsibilities and expectations. We have included community health worker job description templates that you can modify and use.
Sample responsibilities for this position include:
Follows standards of work and consistently maintains department established caseloads and timeframes for case completion
Conduct intake interviews with patients in the clinic, assist patients with completing questionnaires, and enroll patients in research study
Work closely with medical providers and other clinical personnel to help ensure that patients have comprehensive and coordinated care
Visit patient homes and/or other key site of exposure to implement exposure reduction action plans, provide health education, and help patients with symptom/disease management
Establish trusting relationships with patients and their families while providing general support and encouragement
Provide ongoing follow-up, basic motivational interviewing and goal setting with patients/families
Develop relationships with area social service agencies to build knowledge of available resources
Act as a patient advocate and liaison between the patient/family and community service agencies
Provide consistent communication to the Clinical Case Manager to evaluate patient/family status and document progress
Provide culturally appropriate services and health education to clients
Community Health Worker Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Community Health Worker
List any licenses or certifications required by the position: BLS, CHW, CPR, DSHS, TX, AHEC, HCP, PA
Education for Community Health Worker
Typically a job would require a certain level of education.
Employers hiring for the community health worker job most commonly would prefer for their future employee to have a relevant degree such as Associate and Bachelor's Degree in Education, Health, Computer, Psychology, Social Work, Human Services, Healthcare, Public Health, Community Health, Counseling
Skills for Community Health Worker
Desired skills for community health worker include:
Culture and values in the local community
Culture and values of community
Medicaid population
Medicare population
Medicaid
Healthcare programs and community resources
Medicaid and /
Local
State & federal healthcare laws and regulations & all company policies regarding case management practices
Culture and values of the community
Desired experience for community health worker includes:
Documentation skills especially with health information (accurate, regular, ongoing)
Ability to listen and respond to feedback
Willingness to mentor Community Health Worker interns
Enter clinical and field assessment data into project databases
Communicate with governmental agencies, schools, businesses and other entities as needed for regulatory compliance and/or to address relevant patient exposures
Attend regular staff meetings, training sessions, conferences, and other meetings as requested
Community Health Worker Examples
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Community Health Worker Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of community health worker. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for community health worker
- Encourage and support patients to make concrete steps toward promoting their health and managing their chronic illnesses
- Assesses client and home environment to identify physical, social, and emotional and knowledge barriers to optimal client care
- Facilitates client's health through advocacy, support with understanding and use of benefits, assistance in scheduling appointments, development of a support system, and reinforcement of self-management and organizational tools
- Contributes to the development of individualized care plan by using evidence-based guidelines and clinical knowledge, for client and provider, by evaluating and conducting home visits, gathering assessment information, and identifying problems, goals and interventions
- Assists clients and caregivers in taking an active role in health management and promotion, through coaching, education, navigation, and referrals to appropriate care and community based resources
- Comprehensive knowledge of community and public resources serving the client population
- Reviews adherence to physician's recommendations, assessing barriers to care, and documenting information for the care team
- Exhibits strong interpersonal, critical thinking and analytical skills through positive communication with clients, caregivers, and care team and community agencies
- Demonstrates excellent organizational, decision-making and multi-tasking skills as demonstrated by problem solving and successful outcomes
- Completes timely and accurate documentation in multiple computer systems to record assessment, observations and corresponding documentation, including care plans, and progress notes
Qualifications for community health worker
- BA/BS in psychology, counseling or social work and one year in direct patient care within a Behavioral Health/Substance Abuse setting
- An additional fours years of directly relevant experience may be considered in lieu of the degree
- Experience working in programs such as Family Infant Toddler, Home Visitation, Family Development, Child abuse prevention, early childhood
- This position is responsible for contacting members and community partners in assigned areas and is responsible for performing ongoing functions to support the Social Service department
- Responsible for contacting identified members to inform and educate them on health care programs, responding to inquiries from members, and supporting the clinicians in the Physical and Behavioral Health Management department with their provider and member activities
- Bachelor Degree OR 4 years health care, social services or community advocacy experience
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Community Health Worker Job Description
Job Description Example
Our company is growing rapidly and is hiring for a community health worker. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for community health worker
- Must possess a comprehensive knowledge of the local community
- Plans and prepares strategies with community health center and local sites about referral process
- Identifying challenges a member faces in the Eight Stages of Wellness and Recovery
- Work with homeless individuals to find the permanent supportive housing placement that is best suited to individual needs
- Assist homeless and formerly homeless individuals with accessing primary care, mental health care, and substance use disorder treatment
- Assist individuals with applying for benefits (e.g., SSI, SSDI, SNAP) and working toward income maximization
- Work with participants to develop individualized service plans
- Complete required core competency training as defined by the Massachusetts Board of Certification of Community Health Workers
- Must be flexible and able to travel to locations to perform job duties, provider/facility site, community resource site, other regional offices, Member visits, Must be able to perform physical tasks such as street outreach to homeless individuals
- Recruit potential CLEAR clients
Qualifications for community health worker
- Empowers members by helping them navigate and maximize their health plan benefits
- Must have firsthand or secondhand experience dealing with behavioral health issues, navigating the behavioral health care system, and/or navigating the homeless system in Massachusetts
- Strong knowledge of community resources in Boston area preferred
- Must be self-driven and able to function independently, be a team player that can thrive in a wide variety of environments and with a wide variety of staff ranging from homeless shelters to managed care entity teams
- Assist clients to improve health outcomes, and to reduce the use of unnecessary ER and inpatient utilization
- Provide health education and resources to assist clients to increase health literacy and independent control over their lives
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Community Health Worker Job Description
Job Description Example
Our company is growing rapidly and is looking for a community health worker. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for community health worker
- Assist and facilitate in obtaining necessary Medicaid or health program eligibility documents
- Educate member(s) on the importance of targeted preventive health services, assess opportunity for care management intervention and make appropriate referrals, including referrals behavioral health management
- Understand the Organization's membership
- Be responsible for helping community residents and Medical Center patients and their families to navigate and access community services, other resources, and adopt healthy behaviors
- Assessment & Management.Review self-pay census and ED Track Board to assess under and uninsured patients and families for community, urgent and chronic care healthcare coverage and payer opportunities
- Attend trainings and/or webinars related to asthma as assigned
- Provides individual and community support
- Understands and is capable of understanding and using multiple technologies, including but not limited to desktop/laptop computers, mobile devices and tablets, in order to accurately and, in real-time, document necessary information required including capturing relevant social determinant information for the medical record
- Sets and organizes own service priorities and adapts to them as they change frequently
- Work requires the knowledge acquired through the completion of a Bachelor's Degree in human services or related field
Qualifications for community health worker
- Knowledge of the uninsured and underserved populations in area
- 1 plus year of experience in health care experience or community involvement
- 1 plus year of experience creating and maintaining databases and reports for state grant funding
- Community Health Worker Certification required or will be required to obtain certification within 6 months of hire
- Experience working in a community or health care organization preferred
- Certification as CHW, preferred.\
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Community Health Worker Job Description
Job Description Example
Our growing company is looking to fill the role of community health worker. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for community health worker
- Coordinates transportation for clients to-from medical appointments, including accompaniment as needed
- Completes accurately and in a timely manner, all necessary forms, case notes, reports and submits such documentation to his or her supervisor within designated timelines
- Develops relationships with area social service agencies to build knowledge of the resources available to clients
- Participates actively in regular supervisory, team meetings, training sessions, conferences, seminars and independent study
- Participates in program and operational planning
- Assesses and addresses the strengths of families and the barriers to obtaining preventive and follow-up health care
- Collaborates with family to develop and implement a plan to access preventive and follow-up health care
- Maintains and documents accurate data related to the program
- Work with homeless individuals to find the permanent supportive housing placement that is best suited to individual needs.Assist with housing search, housing applications, and housing placement, among other tasks
- Assist homeless and formerly homeless individuals with accessing primary care, mental health care, and substance use disorder treatment.Assist individuals with navigating health care and other systems
Qualifications for community health worker
- Able to move around easily in the community and be comfortable in a variety of private homes and other settings
- Knowledge of HIPPA/PHI
- Ability to adjust work schedule based on client needs
- Knowledge of community resources in Bernalillo county
- A warm and engaging personality that allows the person hired for this position to connect with patients in crisis
- Knowledgeable of health and other resources in Bernalillo County
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Community Health Worker Job Description
Job Description Example
Our growing company is hiring for a community health worker. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for community health worker
- Receives referrals from community agencies and internal health care team members
- Maintains reports, provide necessary documents and data by deadlines and upon request of supervision
- Documentation according to policies and procedures, and in the patient medical record and Insignia data base for all patients
- Represent patients as appropriate with DSS and or other agencies
- Participates in Hospital, affiliate and departmental committees where appropriate
- Participates in regular exchanges of information and presentations among Community Health Worker of Financial Case Managements, RGH team members and community agencies when appropriate
- Determines the best strategy to engage each patient and performs outreach – phone (cell, home, and work), e-mail, patient portal, face-to-face visit at home, work, health provider, community center, other locations
- Conducts a preliminary assessment according to the patients’ health and social needs
- Refers enrolled patients to other members of the Benevera Health Care Management Team for further assessment and service provision
- Understands the community services and agencies available to patients and builds relationships with them to facilitate referrals and service coordination
Qualifications for community health worker
- Applicants should live in and be familiar with their respective county
- Associate degree in public health, community health or related field
- Understanding of public health, such as knowledge of health status of populations, health disparities, determinants of health and illness, prevention and health promotion strategies
- Ability to work collaboratively with community members and other organizations
- Ability to use technology to increase effectiveness of community benefit efforts, including use of web-based public health resources in assessment and planning, software for tracking and reporting community benefit and social media to share information about the organization's community benefit work
- Experience carrying out community benefit and/or public health and community health improvement initiatives, particularly assessment and program planning, implementation, and evaluation