Consumer & Community Bank Job Description
Consumer & Community Bank Duties & Responsibilities
To write an effective consumer & community bank job description, begin by listing detailed duties, responsibilities and expectations. We have included consumer & community bank job description templates that you can modify and use.
Sample responsibilities for this position include:
Consumer & Community Bank Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Consumer & Community Bank
Typically a job would require a certain level of education.
Employers hiring for the consumer & community bank job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Finance, Accounting, MBA, Economics, Finance/Economics, Business, Mathematics, Engineering, Management Information Systems, Statistics
Skills for Consumer & Community Bank
Desired skills for consumer & community bank include:
Desired experience for consumer & community bank includes:
Consumer & Community Bank Examples
Consumer & Community Bank Job Description
- Ensure proper business lead signoffs of profiles before go-live
- Manage all project related communication to CCB stakeholders
- As a Business Technology Controls Lead, be the Subject Matter Expert (SME) and primary point of contact between the CCB Business Technology Control Team and the Card Services line of business (business and technology functions)
- Partner with the CCSo technology organization(s) to identify control gaps and/or emerging issues that impact the CCSo LOB
- Conduct meetings with business owners at various levels of management, deliver testing results and influence sustainable control enhancements
- Provide financial decision support to business unit General Managers and their teams through analyses that provide insights into portfolio, product, and customer behavior
- Assess industry trends, and perform competitor analysis
- Analyze financial results, provide variance analysis, prepare for monthly management meetings and business reviews
- Assist with the quarterly earnings process
- Develop/enhance internal business unit presentations for meetings with the CEO/CFO
- Recently completion of or progress towards Bachelor’s Degree, preferably in Supply Chain Management or related field
- BS/BA in Finance, Accounting or Business
- Excellent interpersonal skills - must have the ability to build strong working relationships with operations, clients and team members with Finance
- Must have expert-level, demonstrated knowledge of data & business intelligence concepts including ETL, Data Modeling, SQL Query Development, Reporting Automation, and/or Dashboarding
- Acts efficiently and with a sense of urgency on important issues
- Bachelor's degree required or commiserate work experience
Consumer & Community Bank Job Description
- Manage audit engagements from planning to reporting and produce high quality deliverables in line with department standards
- Partner with colleagues, stakeholders, and control community members to evaluate the control environment and develop recommendations to strengthen internal controls
- Stay up-to-date with evolving industry changes and market events impacting the business
- Establish strong working relationships with key Home Lending stakeholders
- Effectively manage team members, performing timely review of work performed and providing honest and constructive feedback
- Support forecast infrastructure by helping to collect vital data and information from MIS and channel leadership
- Facilitate meetings with the business to garner insight on process changes, productivity updates, and strategic initiatives
- Provide detailed model requirements to capacity development team for changes to existing models or new models
- Provide project management for FRI deposit development for consumer deposits
- Manage relationship between technology, FIRs, and management team, to outline timelines and milestones to align reporting with target end state
- 5+ years of financial industry, with a preference towards Risk & Controls, Audit, Quality Assurance
- Bachelor’s Degree - Engineering, Mathematics, Finance or similar discipline required
- Have relevant experience with controls, audit, and compliance background preferred
- Must be detailed, deadline oriented, and able to multitask several projects at a time
- Strong knowledge of the credit card industry and P&L drivers
- Exhibits expert proficiency in duties and expanded knowledge and use of related software packages
Consumer & Community Bank Job Description
- Support financial analysis to help value IT projects of all sizes
- Provide thought leadership in creating assumption bases for underlying valuation
- Analyze current process and proactively identify areas of opportunity for improvement
- Provide analytical support across the broader team to consistently drive results
- Compile and submit expenses for senior team members in a timely manner
- Actively manage the calendars and work effectively with other administrative assistants to coordinate/plan telepresence meetings and conference calls, which may involve numerous time zones
- Support data analysis to help price some of the largest domestic and global deals
- Use facts and numbers to provide pricing recommendations to senior leaders
- Learn the current process and devise ways to improve it/make it more efficient
- Schedule demanding internal and external meetings
- Tact and good judgment in confidential situations and proven experience interacting with Executive/Senior Management
- SAS/SQL experience is required
- 10+ years relevant finance experience (graduate degree strongly preferred)
- Collaborate with other teams to develop offer strategies that will generate long term customer value
- Participate in decision making that will drive business growth and profitability
- Evaluate business needs and initiatives for special projects related to consumer lending
Consumer & Community Bank Job Description
- Arrange and maintain extensive travel plans and itineraries for both international and domestic travel and ensure accuracy and timely delivery
- Reconcile and complete expense reports in a timely manner
- Maintain a poised, approachable, and positive attitude under pressure with the flexibility to adapt to changing priorities in a deadline driven environment
- Ability to work independently & handle constantly changing needs
- Review, analyze, evaluate and report on call center agent calls for Quality Assurance Purposes
- Provide feedback to Operation Leaders, Supervisors and Agents on call Quality performance and recommend performance actions as needed
- Deliver Training on Quality processes to our Quality Sr
- Provide Quality Sr
- Support our Operations partners in Quality initiatives
- May lead medium scope Quality related projects and develop Quality processes to support the business
- Bachelor’s degree in Finance, Economics or other quantitative field required
- A minimum of 2+ years of Quality Assurance experience within Banking or Finance with knowledge of the Software Development Lifecycle (SDLC)
- Python programming skills are required
- Must be detailed, deadline oriented, and able to balance multiple projects simultaneously
- College degree preferred or equivalent bank quality experience
- Prior management experience/Branch experience is a plus
Consumer & Community Bank Job Description
- May provide feedback and coaching to develop and motivate employees on future enhancements for the Customer Experience
- Identifying individual employee and team-based training and developmental needs in regards to Customer quality
- May participate in project support with a defined scope
- Work directly with senior management to advise and help support business in CCB Operations including Merchant Services Operations and Business Banking Operations organizations
- Partner with Talent Acquisition to assist in the development and implementation of proactive recruitment and internal mobility strategies to identify and attract a diverse and highly qualified pool of candidates
- Partner with Leadership & Organizational Design to lead performance management, talent review, mobility, and development of the workforce
- Partner with Compensation to drive strong performance and behaviors through our pay for performance philosophy, evolution of non-annual incentive plans, scorecard design, and recognition
- Drive HR integration activities to create consistent practices, business efficiencies, and a world-class employee experience
- Ad hoc projects and assignments that would be leveraged across the CCB HR Operations teams
- Partner with leadership team to formulate technological solutions to drive operating efficiencies
- Comprehensive understanding of banking regulations and key compliance priorities relevant to the Consumer and Business Banking businesses (such as Reg DD, Reg CC, and Reg E)
- Relevant professional certification also required (can be obtained after start date)
- Strong knowledge of Essbase preferred
- Bachelor’s degree in a Business-related field, preferably Accounting/Finance/Business Management
- Advanced Powerpoint and Excel skills, familiarity of Hyperion Essbase a plus
- Has excellent technical, quantitative and analytical problem solving skills, understands financial statements, and can operate effectively in a fast-paced, dynamic environment