Dental Receptionist Job Description
Dental Receptionist Duties & Responsibilities
To write an effective dental receptionist job description, begin by listing detailed duties, responsibilities and expectations. We have included dental receptionist job description templates that you can modify and use.
Sample responsibilities for this position include:
Dental Receptionist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Dental Receptionist
List any licenses or certifications required by the position: BLS, EFDA
Education for Dental Receptionist
Typically a job would require a certain level of education.
Employers hiring for the dental receptionist job most commonly would prefer for their future employee to have a relevant degree such as Associate and Collage Degree in Associates, Patient Care, Business, Health, Education, Computer, Management, Dental Health, Dental Office Management, Graduate
Skills for Dental Receptionist
Desired skills for dental receptionist include:
Desired experience for dental receptionist includes:
Dental Receptionist Examples
Dental Receptionist Job Description
- Schedules patients’ appointments
- Coordinates all point of service billing activities, such as collection of fees, generation of invoices, posting of transactions to billing system and the scheduling of follow-up visits
- Provides backup assistance to the billing department by performing duties such as the posting of receivables, following up on outstanding account balances, and coordinating the mailing of invoices
- Performs other related duties, as assigned by practice management, from time to time
- Scheduling/managing appointments
- This position is a Receptionist for a well-established Dentist Office located in Southern Ocean County, NJ
- Handle all patient registration, forms
- Televox knowledge
- Greet patients as they enter the office
- Answer all incoming phones
- Treatment plan presentation is a plus
- Patient registration and scanning experience is preferred
- Ability to work effectively in a fast-paced multi-task environment
- Excellent customer service skills (in-person and on phone)
- Ability to work effectively with computerized management software
- At least one-year of experience in a comparable position is preferred
Dental Receptionist Job Description
- Respond to patient questions and or concerns
- Being courteous, friendly and outgoing
- Building rapport with patients
- Work in a fast paced environment while having a calm demeanor
- Having empathy and sensitivity with patients who may be nervous
- Candidate will plan and schedule meetings and appointments
- Conduct research and provide information via the telephone, postal mail, and e-mail
- Other Administrative Assistants duties as assigned
- Responsible for mailings and receiving packages along with office supplies being up to date
- Answer phone calls, direct calls and provide information
- Experience working in a dental office preferred
- Must have at least 1+ year of experience working in a dental office
- Experience working in a pediatric office, preferred
- 1+ years' experience working in a dental, medical, or health care office, preferred
- Experience working in a dental, medical, or other health-care office, strongly preferred
- Knowledge of insurance plans (HMO/PPO), must
Dental Receptionist Job Description
- Receptionist duties including patient communication, answering phones, maintaining schedule and managing patient files
- Working with insurance companies
- Treatment Planning & Financial Arrangements with patients
- Greet clients, visitors, and staff in a professional and courteous manner
- Responsible for obtaining and documenting all accurate information
- Maintain patient confidentiality as it relates to HIPPA laws
- Ability to calculate, verify and update patient fee appropriately
- Greet patients and exchange information and documentation
- Answer incoming phone calls and schedule appointments
- Discuss and coordinate financial options with patients
- Treatment planning experience is preferred
- Dental Assistant background is strongly preferred
- X-ray Certified is preferred
- Local Anesthesia certified is preferred
- Customer service experience working in a dental office is preferred
- Must be Bilingual to be considered
Dental Receptionist Job Description
- Ensure that all necessary demographic, billing, and clinical information is obtained and entered in the database with timeliness and accuracy
- Greet and check-in patients (students)
- Assist in the coordination of all Specialist activity within the office
- Handle patient inquiries in a through and timely manner
- Assist with reviewing treatment plans and fees with patients
- Follow up daily on insurance inquiries
- Print pre-authorizations daily, attaching films and Documentation as required
- Assist with contacting patients immediately upon receipt of predetermination notices, schedule appointments or note follow-up in patient’s chart
- Assist with making sure patients have made financial arrangements prior to beginning treatment
- Duplicate films as needed for clinical staff or insurance companies
- Pedo experience, a plus
- Must have exceptional customer service experience
- NEW PATIENTS
- 1+ years' experience working in a dental office is a plus
- 1+ years' experience working in a dental office is preferred
- Must speak Portuguese
Dental Receptionist Job Description
- Assist in preparing and sending Thank You cards and referral gifts
- Accurately complete all closing duties at the end of the day
- Act as receptionist
- Checking Patients in for appoitments
- Scheduling appointments over the phone
- Booking follow ups
- Orangizing the office and patient files
- The Receptionist is the first line of customer service for all patients and visitors entering our office
- Must have 1+ years' of experience working in a dental office
- 2+ years of experience working in a doctors or medical office, dental experience preferred
- 1+ years' experience working in a dental, medical, or other health-care office, preferred
- Must have 1+ years' experience working in a dental, medical, or other health-care office
- Must have 2+ years' experience working in a dental office at the front desk
- Must have knowledge of insurance plans (HMO/PPO)