Receptionist Job Description
Receptionist Duties & Responsibilities
To write an effective receptionist job description, begin by listing detailed duties, responsibilities and expectations. We have included receptionist job description templates that you can modify and use.
Sample responsibilities for this position include:
Receptionist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Receptionist
List any licenses or certifications required by the position: 9001, ISO, CPR, ACCA, BLS, GCE
Education for Receptionist
Typically a job would require a certain level of education.
Employers hiring for the receptionist job most commonly would prefer for their future employee to have a relevant degree such as High School and Collage Degree in English, Business School, Medical Terminology, Education, General Education, Associates, Business, Computer, Technical, Communication
Skills for Receptionist
Desired skills for receptionist include:
Desired experience for receptionist includes:
Receptionist Examples
Receptionist Job Description
- Perform administrative support tasks as requested
- Provide information about the Company such as location of departments or offices, employees within the organization or services provided
- Keep a current record of designated staff members’ whereabouts and availability
- Keep work area and reception lobby tidy and presentable to the public
- Assemble packets (new hire, benefits etc) sort and distribute mail
- Manage requests for messenger & storage company services, maintain log of all requests
- Sign for packages
- Handle mail
- May assist Finance Manager
- Answer questions about the organization, providing callers with address, directions, and other information
- 1 years television or Film production work experience preferred
- Must have ability to work flexible hours due to the production schedule of the show, including weekends and evenings when necessary
- Professional, well-polished & corporate attire at all times
- Experience with customer service and interacting with people is a must
- Ability to anticipate needs and use good judgment
- Ability to handle multiple tasks/assignments
Receptionist Job Description
- Work in other departments within the organization and assist as available with any special projects
- Call & arrange equipment maintenance with appropriate vendors
- Order, receive, and maintain office supplies for copy room, kitchen area & other public use areas
- Receive and distribute incoming mail/overnight packages
- Provide clerical support to various departments as needed
- Professionally administer all incoming calls and route them accordingly
- Assist Client Services staff with food orders and delivery
- Perform a variety of clerical duties such as, filing and reconciling receipts
- Handling special projects as directed
- Updates the website and Gateway
- Accepts and distributes deliveries from DHL, Federal Express, UPS
- Requires experience as a receptionist handling a multi-line telephone system
- Be an effective and positive team player and flexible in adjusting to changing work priorities
- Knowledge of Microsoft applications (Outlook, Word and Excel)
- Previous reception experience, 2-3 years, is an asset
- Clear and professional phone demeanor
Receptionist Job Description
- Prepares meeting tent cards and name tags
- Sorts and ships domestic and international shipments
- Prints and assembles Board and Council, IAASB, Nomination Committee, Ethics and Education agenda materials to match a master copy provided by the administrative staff
- Greets and directs visitors in a professional, friendly and hospitable manner
- Provides limited concierge service to visitors attending meetings in the office
- Sorts and distributes delivered mail on a daily basis
- Receives all incoming shipments and deliveries and notifies recipients accordingly
- Ensures postage system is operational and keeps supervisor informed of postage needs
- Codes and totaling all FedEx and Messenger (Dynamex) bills before submitting it for approval
- Maintains and distributes phone lists
- Able to handle different personalities and needs
- Maintains and distributes annual events calendar
- Stocks of kitchen supplies (including daily stocking of the refrigerators)
- Answers switchboard and directs callers to the appropriate staff
- Provides callers with information such as company address, directions, fax numbers, website and related information
- Answer and direct all phone messages to the appropriate individuals
Receptionist Job Description
- Receive, sort and distribute all faxes
- Maintain patient accounts by obtaining, recording and updating personal financial and insurance information
- Collect referrals from new patients, and coordinate referral status for existing patients
- Reconcile billing slips with the bank deposits on a daily basis
- Prepare and distribute patient medical records request
- Maintain employee and patient confidentiality
- Keep patient appointments on schedule by informing appropriate staff members of patient arrival for procedures
- Schedule patient appointments for private practice and lab
- Instruct patient utilizing our collection room facility
- Pull and file charts
- Collect past due balances and co-pays
- Microsoft outlook utilization
- Printing documents
- Binding documents
- Stocking small kitchen area
- Printing calendar from color marketing printer and hang in kitchen every morning
Receptionist Job Description
- Greeting analysts/management for meetings and offering beverages
- Setting them up in conference rooms
- Setting up client meetings (prospects, consultants, current clients)
- Ordering breakfast and/or lunch a few days in advance if meeting time falls during meal appropriate time
- Setting up beverages (and food when necessary) in the specified conference room
- Getting the meeting schedule from hosting member of the marketing team and calling the company meeting participants when they are needed for the meeting
- Cleaning up conference rooms after every meeting
- Locking the drawers under the printer every night before leaving
- Answering all incoming general phone calls and providing administrative support as needed
- Handling phone calls and transferring accordingly
- 5+ years of previous experience in a Receptionist
- Other administrative/clerical duties as needed
- Answer a multi-line phone and route calls to appropriate people
- Greet guests in a professional manner when they arrive
- Sign for and log in all incoming UPS/Fedex/DHL packages and certified mail
- Route calls accordingly