Employee Relations Specialist Job Description
Employee Relations Specialist Duties & Responsibilities
To write an effective employee relations specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included employee relations specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Employee Relations Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Employee Relations Specialist
List any licenses or certifications required by the position: PHR, SPHR, SHRM, CP, SCP, HR, GPHR, HRCI, ER, ETC
Education for Employee Relations Specialist
Typically a job would require a certain level of education.
Employers hiring for the employee relations specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Human Resources, Business, Education, Business/Administration, Psychology, Management, Public Administration, Industrial, Law, Human Resources Management
Skills for Employee Relations Specialist
Desired skills for employee relations specialist include:
Desired experience for employee relations specialist includes:
Employee Relations Specialist Examples
Employee Relations Specialist Job Description
- Be the first point of contact for managers and employees on employee relations issues
- Gather information and prepare documentation associated with employee relations issues
- Provide expert advice, coaching, and assistance to management
- Interpret findings from investigations
- Create strategies to resolve issues
- Contribute to ER best practice education and policy development
- Maintain an employee relations file system, related to disciplinary action, grievances, and agreements
- Monitor disciplinary actions, to ensure consistency association-wide
- Maintain effective working relationships with other departments/branches, internal and external agencies
- Provide assistance in employee relations related matters and assist in analyzing data
- Demonstrate a strong HR background with a specialization in employee relations and French labour law in your last role(s)
- Bachelor’s Degree in Labour Law, Human Resources or equivalent
- A minimum of 3 years’ experience in an HR role with a focus on employee relations
- Fluent in English and in French, oral and written – able to interact on a daily basis with our multicultural English speaking employee base and our French speaking external partners
- Excellent interpersonal and communications skills, both written and verbal, while maintaining absolute confidentiality and trust
- Thoroughness, organizational skills, and autonomy in a demanding and dynamic work environment
Employee Relations Specialist Job Description
- Function in a wide variety of situations requiring application of skills in employee/manager relationships
- Make recommendations for changes to existing policies, to ensure compliance with new or proposed regulations
- Assist in the interpretation of human resources policies and procedures
- Assist in investigating and responding to disciplinary matters, and internal and external complaints/ inquiries
- Conduct interviews and prepare investigative documentation related to complaints of discrimination, sexual harassment and other work-related issues
- Identify capability gaps of leaders in employee relations space
- Partner with HR Community of Expertise (COE) to deliver employee relations training
- Actively coach and develop leaders to increase employee relations capability
- Prepare leadership with tools and resources to fully support their teams
- Assist/support HR projects and initiatives
- Adaptability and flexible approach
- Experience in managing employee relations matters
- Able to communicate clearly and succinctly and can adjust to a variety of settings and styles
- Demonstrates intention and ability to 'to do the right thing' in support of the organization
- Displays a willingness to assist others
- Candidates with experience working in non-union environments, preferably large, global, matrix organizations
Employee Relations Specialist Job Description
- Adhere to globally aligned ER processes, such as separation and restructuring processes, where applicable
- Establish and maintain networks with regional and global counterparts, team members, and other officials, such
- Interfacing with employees and managers to resolve employment issues
- Provide employee relations support with guidance from the HR Business Partners for the product development groups
- Develop and manage investigation plans (assignment of proper resources
- Assist with the development of performance improvement plans (PIP) and Corrective Action steps
- Handle requests from client legal team for gathering information for responding to legal claims, attorney letters, agency charges, lawsuits related to ER cases
- Participate in the development and delivery of HR and L&D programs
- Supports managers on employee relations issues considered low in complexity
- Applying the risk management framework, recommends termination approval and assists managers with the communication for a termination
- A bachelor's degree from an accredited college and/or university (e.g., preferably business, HR, or another related field)
- A minimum of +5 years of HR experience in an employee relations role or in a relevant legal position
- Proficiency in conducting administrative investigations in order to collect and analyze facts for cases to identify obscure or underlying causes of misconduct or poor performance to develop options for appropriate solutions
- 2-3 years of experience in an Employee Relations capacity
- Experience dealing with ER cases which require robust and creative solutions
- Excellent attention to detail and ability to prioritize and manage a workflow with occasional peaks
Employee Relations Specialist Job Description
- Participates in ad hoc employee relations matters and projects as assigned
- Act as an Administrative staff employee relations consultant to all domestic regional offices and for New York office Administrative Staff
- Provide employee relations counseling to employees and managers by providing effective conflict resolution advice and guidance
- Monitor progress to ensure consistent application of corrective action programs and initiatives
- Liaise with senior leaders throughout the organization
- Ensures effective recruitment, selection, and employee orientation programs are in place at the site
- Proactively provides consultation and coaching on employee/labor relations issues by assisting supervisors with the implementation of progressive discipline and performance management plans
- Contributing to the development and implementation of Employee Relations approaches, solutions and plans that are fully aligned to our values
- Provide a consistently excellent, holistic Employee Relations service across the business units, ensuring appropriate coaching, guidance and support is provided at all times
- Build and maintain strong working relationships with external partners, identifying when are where their services may be required to ensure we are providing the best possible services to all our people and leaders at all times e,g, Occupational Health services, Employee Assist, Outplacement providers
- Experience with Human Resource management systems (generic)
- Mandatory is fluent English and Czech language
- Demonstrated strengths in listening, fact-finding, and expoloratoy skills
- 2+ years' experience in Human Resources/Employee Relations
- Partner with ER lead, Business Managers, Legal and HRBP's to provide resolutions for escalated or complex issues and concerns
- Develop standard approach with the ER lead for managing complex, ambiguous, and/or escalated ER issues
Employee Relations Specialist Job Description
- Responsible - you will lead by example in putting our values at the heart of all ER approaches
- Visible - you`ll set time aside to spend with the wider People and business teams
- Infectious Energy -the way you go about carrying out your role, with passion, energy, and determination to make a difference, will inspire teams to approach all Employee Relations issues with positive intent and authenticity
- Business team ownership of Employee Relations
- Consistently Brilliant Experience for our People
- Increase in Engagement levels
- Reduction in people turnover
- Excellent feedback from People Experience Director and Business Partners
- Excellent feedback from Business Unit People Directors, MD(s) and leadership teams
- This role is will be more of a subject matter expert and a mentor, advisor and trainer for ER Specialists
- Bachelor's degree in Human Resources, Management, or Business Administration is required
- Must have experience training and making presentations
- Technology savvy (operations within Microsoft package-excel, ppt) and prior experience with an HRM
- Ability to handle highly confidential and sensitive information with discretion
- Extensive use of telephone and face-to-face communication requiring the ability to accurately communicate information
- High School diploma and Associates degree